ANALISA UNIVARIAT

1. DISTRIBUSI FREKUENSI

Tingkat Kepuasan

Cumulative
Frequency Percent Valid Percent Percent
Valid Tidak Puas 21 35.6 35.6 35.6
Puas 38 64.4 64.4 100.0
Total 59 100.0 100.0

Kualitas Pelayanan

Cumulative
Frequency Percent Valid Percent Percent
Valid Kurang Baik 20 33.9 33.9 33.9
Baik 39 66.1 66.1 100.0
Total 59 100.0 100.0

Kelengkapan Sarana dan Prasarana

Cumulative
Frequency Percent Valid Percent Percent
Valid Tidak Lengkap 19 32.2 32.2 32.2
Lengkap 40 67.8 67.8 100.0
Total 59 100.0 100.0

Sosial Budaya

Cumulative
Frequency Percent Valid Percent Percent
Valid Kurang Baik 21 35.6 35.6 35.6
Baik 38 64.4 64.4 100.0
Total 59 100.0 100.0
 ANALISA BIVARIAT

1. Hubungan kualitas pelayanan dengan Kepuasan Ibu Hamil Dalam Pelayanan

Antenatal Care (ANC) di Klinik Pratama Pt.Amp Plantation Tahun 2022
Kualitas Pelayanan * Tingkat Kepuasan Crosstabulation

Tingkat Kepuasan
Tidak Puas Puas Total
Kualitas Pelayanan Kurang Baik Count 13 7 20
% within Kualitas
65.0% 35.0% 100.0%
Pelayanan
% of Total 22.0% 11.9% 33.9%
Baik Count 8 31 39
% within Kualitas
20.5% 79.5% 100.0%
Pelayanan
% of Total 13.6% 52.5% 66.1%
Total Count 21 38 59
% within Kualitas
35.6% 64.4% 100.0%
Pelayanan
% of Total 35.6% 64.4% 100.0%

Chi-Square Tests

Asymp. Sig. Exact Sig. Exact Sig.

Value df (2-sided) (2-sided) (1-sided)
Pearson Chi-Square 11.413b 1 .001
Continuity Correctiona 9.555 1 .002
Likelihood Ratio 11.346 1 .001
Fisher's Exact Test .001 .001
Linear-by-Linear
11.220 1 .001
Association
N of Valid Cases 59
a. Computed only for a 2x2 table
b. 0 cells (.0%) have expected count less than 5. The minimum expected count is 7.
12.
 Risk Estimate

95% Confidence
Interval
Value Lower Upper
Odds Ratio for Kualitas
Pelayanan (Kurang Baik 7.196 2.160 23.976
/ Baik)
For cohort Tingkat
3.169 1.579 6.359
Kepuasan = Tidak Puas
For cohort Tingkat
.440 .237 .817
Kepuasan = Puas
N of Valid Cases 59

2. Hubungan kelengkapan sarana dan prasarana dengan Kepuasan Ibu Hamil Dalam
Pelayanan Antenatal Care (ANC) di Klinik Pratama Pt.Amp Plantation Tahun 2022

Kelengkapan Sarana dan Prasarana * Tingkat Kepuasan Crosstabulation

Tingkat Kepuasan
Tidak Puas Puas Total
Kelengkapan Sarana Tidak Lengkap Count 8 11 19
dan Prasarana % within Kelengkapan
42.1% 57.9% 100.0%
Sarana dan Prasarana
% of Total 13.6% 18.6% 32.2%
Lengkap Count 13 27 40
% within Kelengkapan
32.5% 67.5% 100.0%
Sarana dan Prasarana
% of Total 22.0% 45.8% 67.8%
Total Count 21 38 59
% within Kelengkapan
35.6% 64.4% 100.0%
Sarana dan Prasarana
% of Total 35.6% 64.4% 100.0%

Chi-Square Tests

Asymp. Sig. Exact Sig. Exact Sig.

Value df (2-sided) (2-sided) (1-sided)
Pearson Chi-Square .518b 1 .472
Continuity Correctiona .184 1 .668
Likelihood Ratio .513 1 .474
Fisher's Exact Test .564 .331
Linear-by-Linear
.510 1 .475
Association
N of Valid Cases 59
a. Computed only for a 2x2 table
b. 0 cells (.0%) have expected count less than 5. The minimum expected count is 6.
76.
 Risk Estimate

95% Confidence
Interval
Value Lower Upper
Odds Ratio for
Kelengkapan Sarana
1.510 .490 4.656
dan Prasarana (Tidak
Lengkap / Lengkap)
For cohort Tingkat
1.296 .649 2.585
Kepuasan = Tidak Puas
For cohort Tingkat
.858 .553 1.331
Kepuasan = Puas
N of Valid Cases 59

3. Hubungan sosial budaya dengan Kepuasan Ibu Hamil Dalam Pelayanan Antenatal
Care (ANC) di Klinik Pratama Pt.Amp Plantation Tahun 2022
Sosial Budaya * Tingkat Kepuasan Crosstabulation

Tingkat Kepuasan
Tidak Puas Puas Total
Sosial Budaya Kurang Baik Count 13 8 21
% within Sosial Budaya 61.9% 38.1% 100.0%
% of Total 22.0% 13.6% 35.6%
Baik Count 8 30 38
% within Sosial Budaya 21.1% 78.9% 100.0%
% of Total 13.6% 50.8% 64.4%
Total Count 21 38 59
% within Sosial Budaya 35.6% 64.4% 100.0%
% of Total 35.6% 64.4% 100.0%

Chi-Square Tests

Asymp. Sig. Exact Sig. Exact Sig.

Value df (2-sided) (2-sided) (1-sided)
Pearson Chi-Square 9.846b 1 .002
Continuity Correctiona 8.145 1 .004
Likelihood Ratio 9.799 1 .002
Fisher's Exact Test .004 .002
Linear-by-Linear
9.680 1 .002
Association
N of Valid Cases 59
a. Computed only for a 2x2 table
b. 0 cells (.0%) have expected count less than 5. The minimum expected count is 7.
47.
 Risk Estimate

95% Confidence
Interval
Value Lower Upper
Odds Ratio for Sosial
Budaya (Kurang Baik / 6.094 1.879 19.760
Baik)
For cohort Tingkat
2.940 1.458 5.928
Kepuasan = Tidak Puas
For cohort Tingkat
.483 .273 .853
Kepuasan = Puas
N of Valid Cases 59