Now into the subject; there’s always a day whereyou messed up whether you’re an
expert or rookie, and what we fear the most isthat the phone can no longer be
started. Here I will list some commonabnormalities and how to troubleshoot them; I
hope it can provide some help tothose who need it and any comment is welcomed if
you discovered errors.
The USB icon that will be mentioned looks likethis: [img=400,705][/img]
Last resort.
When you need to use the following steps to saveyour phone, it means that you’re
desperate but there’s still hope. Thefollowing operations have been verified on
Windows 7 64bit, you’ll have to tryyour luck on other platforms; first download the
required files: http://www.mediafire.com/folder/7qapfy4zqvxf6 ZenFone 5will be used
for the following explanations; if you have a Zenfone 6, pleasedownload the
corresponding folder.
The first step is to install iSocUSB-Driver-Setup-1.0.4.exe;when the USB icon
appears on your phone when you power it up, if you connectthe phone to the
computer, two new devices should be added to your computer.They are both under
the Intel Soc category:CloverviewPlus Deviceand Intel Soc USB Driver.
[img=599,435][/img]
Step three is to download the ZenFone5folder so that it can be written into the phone
later on. If you’ve neverdownloaded fastboot.exe or adb.exe before, you can also
download FlashTools.zip just incase; extract the files inside into the ZenFone5
folder.
Once you’ve confirmed that the phone isconnected to the computer, and the devices
previously described also appearedin the device manager, you can start xFSTK to try
to save your phone.
[img=599,426][/img]
Pay attention to the page below after you openit; switch to CLVP A0/B0/B1 at the
back and confirm that Scanning: CLOVERVIEWPLUSTARGETS DETECTED: 1 is
displayed in the Devicestatus field. If 0 isdisplayed at the end, please confirm
whether the device is detected in thedevice manager.
[img=600,528][/img]
The next steps are quite easy; just selectthe files needed for FW DnX, IFWI, OS DnX
and OS Image sequentially. We’vepreviously downloaded a ZenFone5 folder that
contains the corresponding filesinside: `dnx.bin`, `ifwi.bin`, `dnx_osr.bin` and
`fastboot-2.19.img.pos.bin`.Once you have specified the files, simply press Begin
Download and a progressbar (red) will appear on the USB icon on the phone.
[img=599,426][/img]
The phone will automatically start up whencompleted; if the boot up screen changed
to an Intel inside image, there aretwo ways to change it back:
- Enter recovery and flash the genuine ROM.
- Flash the splashscreen back through fastboot.
1. Download FlashTools.zip and extractit into the ZenFone5 folder.
2. Then place Update_SplashScreen.bat into theZenFone5 folder.
3. Let the phone enter fastboot modeand connect it to the computer; then click and
execute Update_SplashScreen.bat.Just restart the phone when completed.
If the phone still cannot start up aftercompleting the steps mentioned above, or if the
phone still has problems afterflashing back to the genuine ROM through recover
(errors such as failed to mount /cacheetc. appears), we still haveone last resort.
Note 1: No universal methods; please refer to Build ZenFone recovery image from
boot.img to downloadthe corresponding genuine ROM for processing.