`DAFTAR ISI

HALAMAN
HALAMAN COVER................................................................................. i
ABSTRAK (BAHASA INDONESIA)...................................................... ii
ABSTRAK (BAHASA INGGRIS)............................................................ iii
MOTTO HIDUP........................................................................................ iv
KATA PENGANTAR................................................................................ v
DAFTAR ISI............................................................................................... vi
DAFTAR GAMBAR.................................................................................. xiii
DAFTAR TABEL...................................................................................... xvi
DAFTAR RUMUS..................................................................................... xix

BAB I PENDAHULUAN
1.1 Latar Belakang................................................................. I-1
1.2 Rumusan Masalah............................................................ I-2
1.3 Tujuan Praktikum............................................................ I-2
1.4 Manfaat Praktikum ......................................................... I-2
1.5 Batasan Masalah ............................................................. I-3
1.6 Sistematika Penulisan ..................................................... I-3

BAB II LANDASAN TEORI

2.1 Kajian Induktif ............................................................................II-1
2.1.1 Pemodelan Sistem.................................................. II-1
2.1.2 Antrian.................................................................... II-1
2.1.2.1 Disiplin Antrian.......................................... II-2
2.1.2.2 Sistem Antrian............................................ II-3
2.1.2.3 Struktur Dasar Model Antrian.................... II-5
2.1.2.4 Model Antrian............................................ II-5
2.1.3 Simulasi.................................................................. II-7
 2.2 Kajian Deduktif ................................................................II-7

BAB III METODOLOGI PRAKTIKUM

3.1 Objek Penelitian......................................................................... III-1
3.2 Sumber Data............................................................................... III-1
3.2.1 Data Primer............................................................. III-1
3.2.2 Data Sekunder......................................................... III-1
3.3 Metode Pengumpulan Data........................................................ III-2
3.4 Metodologi Penelitian dan Penjelasan....................................... III-2
3.5 Penetapan Manfaat..................................................................... III-4

BAB IV PENGUMPULAN DAN PENGOLAHAN DATA

4.1 Pengumpulan Data..................................................................... IV-1
4.1.1 Profil Instansi......................................................... IV-1
4.1.2 Sistem Model yang Digunakan.............................. IV-2
4.2 Pengolahan Data.............................................................. IV-2
4.2.1 Menentukan Distribusi Data Menggunakan Input
Analyzer.................................................................. IV-3
4.2.2 Tahapan Pembuatan dan Model Antrian Nyata
Menggunakan Software Arena Beserta
Report-Nya............................................................. IV-4
4.2.3 Tahapan Pembuatan dan Model Antrian Perbaikan
Simulasi Menggunakan Software Arena Beserta
Report-Nya............................................................. IV-10
4.2.4 Verifikasi dan Validasi........................................... IV-14

BAB V ANALISA
5.1 Analisa Model Antrian Sistem Nyata........................................ V-1
5.1.1
5.2Analisa Model Antrian Sistem Simulasi.................................... V-2
5.3 Analisa Perbedaan Model Antrian Sistem Nyata dengan
Simulasi .......................................................................... V-2

vii
 5.4 Analisa Verifikasi dan Validasi Model............................ V-1

BAB VI PENUTUP
6.1Kesimpulan................................................................................ VI-1
6.2Saran VI-4

DAFTAR PUSTAKA

PESAN DAN KESAN SELAMA PRAKTIKUM

viii