PT.

CENTRATAMA TELEKOMUNIKASI INDONESIA, Tbk

Tutorial Request Access Permit by System Permit
 1.1 Cara Login CMS

1. Masukkan alamat
https://smartkey.centratamagroup.com/cms2/
di browser
2. User : no telpon tanpa awalan 0
3. Password : Cmi_2022 (change setelah login)
4. Auto Code : isi sesuai angka yang muncul
5. Klik Sign In

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 1.2 Dashboard

1. Klik Menu list

2. Masuk tampilan CMS,

klik OK

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 1.3 Update Nama Subcon

1. Klik ‘work unit

information’

2. Klik ‘add work unit’,

kemudian, isi ‘company
name dan save.

2.a

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 1.4 Request Ticket

1. Klik ‘ticket
management’kemudian
pilih ‘ apply new ticket’

2. Klik tulisan
‘Centratama’kemudian,
isi‘site name untuk
mencarinya’
2.b
2.a

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 1.4 Request Ticket

3.a.Klik ‘query’
3.b Beri checklist
3.c Klik ‘Apply new ticket’ 3.b 3.a 3.c

4. Apabila muncul tulisan di

bawah setelah klik ‘apply new
ticket’ artinya site dimaksud
perlu diberi authrozitaion oleh
admin CMI

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 1.4 Request Ticket

5. Klik ‘OK’

6. Pilih dan lengkapi kolom berikut : Lampiran Document :

6.a. work type: pilih jenis pekerjaan
6.b. Time : default 24 jam bisa
ditambah bila diperlukan
6.c work unit : pilih nama subcon
sesuai isian awal.
6.d. Worker : masukkan nama team
yang on site, bisa ditambahkan
jumlahnya.
6.e. File : lampiran permit pdf
tenant/operator untuk verifikasi
admin
6.f. Remark : diisi detail pekerjaan,
6.g. klik ‘save’
Untuk pekerjaan Preventive Maintenance &
Corrective, Audit & Survey
- Surat pengantar dari operator
Untuk pekerjan Project, Dismantling, Swap & Add
Perangkat :
- Surat pengantar dari operator
- Document RIF, CAF, ECRF, NFI
6.a,b,c,d,e,f,g

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 1.4 Request Ticket

7. Cek status tiket pending : 7.b

7.a. Buka ticket management 7.d
kemudian buka ticket records’ 7.c
7.b. Result di ubah dari “finished” ke
“all”
7.c. kemudian klik ‘query’
7.d. Setelah muncul hasil liat no 1 dan 7.a
status tiket pending.
7.e. hubungi admin CMI untuk
approved tiket

8. Cek status tiket approved :

8.a. setelah admin CMI confirm tiket
diapproved, manager dapat menekan
‘query’/enter kembali.
8.b. status result berubah dari 8.a 8.c
‘pending’ menjadi ‘approved’ 8.b
8.c. permit pdf ada di tautan ini,
8.d. Manager info ke tim lapangan untuk
refresh app HP untuk menerima tiket
dan melakukan buka/tutup gembok.
8.e. Apabila user telah mekakuan
checkout maka status tiket akan menjadi
‘ finished’.

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 1.5 Proses Penambahan User/ PIC

1. apabila nama team tidak ada di

apply ticket : 2.b 3.c
1.a. Buka user management
1.b. ketik tulisan centratama 1.a
1.c. kemudian klik ‘add’

2 Setelah muncul table isi data sbb : User yang tidak ada List dan kemudian
2.a. nama : nama user. dicreate oleh manager harap isi company
2.b. phone no : no tlp user tanpa awal 0 name dengan ejaan dan nama tenant
2.c. password : Cmi_2022
2.d. vendor name : salah satu nama dari
berikut, agar user-manager terkoneksi baik
6 operator/tenant (cek contoh Telkomsel
2.e. Id number : no ktp XL Axiata
2.f. email : email kerja Hutchison 3 Indonesia
2.g. sisanya tidak perlu diisi, kemudian Smartfren Telecom
klik save. Indosat Ooredoo
3.c Centratama Menara Indonesia
Sampoerna Telekomunikasi Indonesia

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 1.6 Open Close Smart Lock by User

Download aplikasi
smartkey.centratamagroup.com/cms2/download.jsp

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 1.6 Open Close Smart Lock by User

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 1.6 Open Close Smart Lock by User

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 1.6 Open Close Smart Lock by User

Already got permission

a b
c

Opening the Smartkey After the ticket is approved, turn on the padlock by shaking the Click the "lock" icon
Go to Site
App padlock / using a cable and power bank

d
e f

Click the search icon to find a

Choose a padlock by adjusting the site Click the Unlock Padlock icon and
lock
ID attach the padlock to its position

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 1.7 Proses Close Smart Lock by User

Choose Check Out and

Choose Tickets that Tag a location by
tapping on the My Take Evidence by taking a Add Evidence by taking a photo of Please press checkout
match the site photo of the installed lock the serial number of the Padlock when finished
Location section
If you have finished
opening and closing the
Padlock, Do the Checkout
Process

Note: If you don't check out, the

ticket expires after the time has
passed and you can't create the
next ticket

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 Help Desk Permit

Eskalasi Akses Permit

Area 1st Level Support 2nd Level Support

permit@centratamagroup.com
lilik.sugiarto@centratamagroup.com
All Area 0812-8357-6330
0812-8695-9152
0812-3877-5404

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Thank You

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