2.1.3 Tujuan(Maintenance).................................................................. 9
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2.2 Penelitian Terdahulu ............................................................................ 20
2.3 Kerangka Pemikiran ............................................................................. 26
BAB III METODE PENELITIAN .................................................................... 27
3.1 Jenis Penelitian .................................................................................... 27
3.1.1 Jenis Data yang Digunakan ....................................................... 27
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4.2.12 Quality Losses .......................................................................... 54
http://digilib.mercubuana.ac.id/