DAFTAR ISI

Halaman
DAFTAR ISI............................................................................................................i
DAFTAR GAMBAR.............................................................................................iii
DAFTAR TABEL.................................................................................................iv
BAB I PENDAHULUAN
A. Latar belakang masalah.................................................................... 1
B. Identifikasi masalah......................................................................... 12
C. Pembatasan masalah......................................................................... 13
D. Perumusan masalah.......................................................................... 13
E. Tujuan penelitian.............................................................................. 14
F. Manfaat penelitian............................................................................ 14
BAB II TINJAUAN PUSTAKA
A. Landasan teori.................................................................................. 18
1. Kepuasan Kerja........................................................................... 18
a. Pengertian Kepuasan Kerja..................................................... 18
b. Faktor-faktor yang mempengaruhi kepuasan kerja................ 19
c. Indikator kepuasan kerja......................................................... 24
2. Kepemimpinan............................................................................ 24
a. Pengertian kepemimpinan...................................................... 24
b. Indikator kepemimpinan......................................................... 26
c. Pengaruh kepemimpinan terhadap kedisiplinan..................... 28
d. Pengaruh kepemimpinan terhadap kepuasan kerja................. 28
3. Budaya Organisasi....................................................................... 29
a. Pengertian Budaya Organisasi................................................ 29
b. Indikator Budaya Organisasi.................................................. 30
c. Pengaruh Budaya Organisasi terhadap kedisiplinan............... 31
d. Pengaruh Budaya Organisasi terhadap kepuasan kerja.......... 32
4. Semangat kerja............................................................................ 33
a. Pengertian semangat kerja...................................................... 33

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 b. Indicator semangat kerja......................................................... 34
c. Pengaruh Semangat Kerja terhadap Kepuasan Kerja............. 35
5. Kecerdasan emosional................................................................. 35
a. Pengertian Kecerdasan Emosional......................................... 35
b. Indicator Kecerdasan Emosional............................................ 36
c. Pengaruh kecerdasan emosional terhadap kepuasan kerja..... 37
6. Kedisiplinan................................................................................. 38
a. Pengertian kedisiplinan........................................................... 38
b. Indikator kedisiplinan............................................................. 39
c. Pengaruh keedisplinan terhadap kepuasan kerja.................... 40
B. Penelitian terdahulu yang relevan.................................................... 41
C. Kerangkakonseptual......................................................................... 46
D. Hipotesis penelitian.......................................................................... 49
BAB III METODE PENELITIAN
A. Jenis penelitian................................................................................. 52
B. Tempat dan waktu penelitian........................................................... 52
C. Populasi dan sampel......................................................................... 52
D. Jenis dan sumber data....................................................................... 54
E. Teknik pengumpulan data................................................................ 55
F. Variabel Peneltian............................................................................ 55
G. Definisi operasional......................................................................... 55
H. Instrumen penelitian......................................................................... 59
I. Uji coba instrumen........................................................................... 60
J. Teknik analisis data.......................................................................... 63
K. Jenis data.......................................................................................... 63
DAFTAR PUSTAKA...................................................................................... 72

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 DAFTAR GAMBAR

Gambar Halaman

1. Kerangka Konseptual.......................................................................................46

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 DAFTAR TABEL

1. Tabel 1 Data promosi............................................................................ 3

2. Tabel 2. pencapaian target kinerja........................................................ 5
3. Tabel 3. Visi dan misi........................................................................... 6
4. Tabel. 4 Rekapitulasi Rata-Rata Hasil Penilaian ................................. 7
5. Tabel 5. Data kecerdasan emosional..................................................... 9
6. Tabel 6. Rekapitulasi Absensi................................................................ 11

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