DAFTAR ISI

HALAMAN JUDUL

LEMBAR PERSETUJUAN PROPOSAL SKRIPSI .................................. i

KATA PENGANTAR .................................................................................... ii

DAFTAR ISI ................................................................................................... v

DAFTAR TABEL .......................................................................................... vi

DAFTAR GAMBAR ...................................................................................... vii

BAB I PENDAHULUAN

A. Latar Belakang Penelitian .................................................................... 1

B. Identifikasi Masalah ............................................................................. 6

C. Batasan Masalah................................................................................... 7

D. Rumusan Masalah ................................................................................ 7

E. Tujuan Penelitian ................................................................................. 8

F. Manfaat Penelitian ............................................................................... 8

BAB II TINJAUAN PUSTAKA

A. Landasan Teori ..................................................................................... 10

1. Manajemen dan Manajemen Sumber Daya Manusia..................... 10

a. Pengertian Manajemen ............................................................. 10

b. Proses Manajemen ................................................................... 10

c. Tujuan Manajemen................................................................... 11

2. Manajemen Sumber Daya Manusia ............................................... 12

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 a. Pengertian Manajemen Sumber Daya Manusia ....................... 12

b. Fungsi-fungsi Manajemen Sumber Daya Manusia .................. 13

c. Proses Sumber Daya Manusia.................................................. 13

d. Tujuan Manajemen Sumber Daya Manusia ............................. 14

3. Knowledge Management ............................................................... 16

a. Pengertian Knowledge Management ....................................... 16

b. Tujuan Knowledge Management ............................................. 16

c. Manfaat Knowledge Management ........................................... 17

d. Hal-hal Dalam Knowledge Management ................................. 18

e. Elemen Knowledge Management ............................................ 18

f. Indikator Knowledge Management .......................................... 19

4. Skill ................................................................................................ 19

a. Pengertian Skill ........................................................................ 19

b. Kategori Dalam Skill................................................................ 19

c. Faktor-faktor yang Mempengaruhi Keterampilan ................... 20

d. Indikator Skill .......................................................................... 21

5. Attitude .......................................................................................... 21

a. Pengertian Attitude................................................................... 21

b. Ciri-ciri Dasar Tentang Attitude .............................................. 22

c. Konsep Attitude ....................................................................... 23

d. Indikator Attitude ..................................................................... 23

6. Kinerja Karyawan .......................................................................... 24

a. Pengertian Kinerja Karyawan .................................................. 24

b. Faktor yang Mempengaruhi Kinerja ........................................ 25

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 c. Konsep Pengukuran Kinerja .................................................... 25

d. Tujuan Penilaian Kinerja.......................................................... 26

e. Indikator Kinerja ...................................................................... 25

B. Penelitian Terdahulu ............................................................................ 27

C. Kerangka Berpikir ................................................................................ 29

D. Perumusan Hipotesis ............................................................................ 31

BAB III METODOLOGI PENELITIAN

A. Pendekatan Penelitian .......................................................................... 32

1. Metode Kuantitatif ......................................................................... 32

2. Metode Kualitatif ........................................................................... 32

3. Metode Kombinasi ......................................................................... 33

B. Tempat dan Waktu Penelitian .............................................................. 33

1. Lokasi Penelitian ............................................................................ 33

2. Waktu Penelitian ............................................................................ 33

C. Definisi dan Pengukuran Variabel ....................................................... 33

1. Pengertian Variabel Penelitian ....................................................... 33

a. Variabel Independen ................................................................ 34

b. Variabel Dependen ................................................................... 34

2. Pengukuran Variabel Penelitian ..................................................... 34

3. Operasional Variabel Penelitian ..................................................... 35

D. Metode Pengambilan Sampel............................................................... 37

1. Populasi .......................................................................................... 37

2. Sampel ............................................................................................ 38

E. Metode Pengumpulan Data .................................................................. 39

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 1. Data Primer .................................................................................... 39

a. Interview atau Wawancara ....................................................... 40

b. Observasi .................................................................................. 40

c. Kuisioner .................................................................................. 40

2. Data Sekunder ................................................................................ 41

a. Perpustakaan ............................................................................ 41

b. Jurnal ........................................................................................ 41

F. Metode Analisis Data ........................................................................... 41

1. Uji Instrumen Penelitian ................................................................ 41

a. Uji Validitas ............................................................................. 41

b. Uji Reabilitas............................................................................ 42

2. Analisis Statistik ............................................................................ 43

a. Analisis Koefisien Regresi Sederhana ..................................... 43

b. Analisis Koefisien Regresi Berganda....................................... 44

c. Analisis Koefisien Korelasi Sederhana .................................... 44

d. Analisis Koefisien Korelasi Berganda ..................................... 45

e. Analisis Koefisien Determinasi ............................................... 46

3. Rancangan Uji Hipotesis ................................................................ 47

a. Uji Parsial t hitung ....................................................................... 47

b. Uji F hitung.................................................................................. 48

DAFTAR PUSTAKA ...................................................................................... 50

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