DAFTAR ISI

LEMBAR PERSETUJUAN............................................................................................ii
KATA PENGANTAR.....................................................................................................iii
DAFTAR ISI.................................................................................................................. iv
BAB I PENDAHULUAN.................................................................................................1
1.1 Latar Belakang..................................................................................................1
1.2 Tujuan Aksi Perubahan....................................................................................1
1.2.1 Tujuan Jangka Pendek.........................................................................1
1.2.2 Tujuan Jangka Menengah.....................................................................2
1.2.3 Tujuan Jangka Panjang........................................................................2
1.3 Manfaat Aksi perubahan..................................................................................2
BAB II PROFIL KINERJA PELAYANAN......................................................................4
2.1 Visi, Misi, dan Sasaran Strategis.....................................................................4
2.2 Tugas dan Fungsi Organisasi.........................................................................4
2.3 Capaian Organisasi..........................................................................................5
2.4 Hal yang Dapat Ditingkatkan...........................................................................5
BAB II ANALISA MASALAH PELAYANAN.................................................................6
3.1 Diagnosa Organisasi........................................................................................6
3.2 Gagasan Aksi Perubahan................................................................................6
BAB IV STRATEGI PENYELESAIAN MASALAH........................................................7
6.1. Terobosan - Inovasi..........................................................................................7
6.2. Tahapan Kegiatan.............................................................................................9
6.3. Sumber Daya..................................................................................................12
6.4. Manajemen Pengendalian Mutu....................................................................12
6.5. Strategi Pengembangan Kompetensi...........................................................15
BAB V HASIL IDENTIFIKASI PENGEMBANGAN POTENSI DIRI.............................16
6.1. Hasil Asesmen Potensi Diri...........................................................................16
6.2. Rencana Strategi Pengembangan Potensi Diri............................................16
BAB VI PENUTUP.......................................................................................................19
DAFTAR PUSTAKA....................................................................................................20
LAMPIRAN.................................................................................................................. 21
DAFTAR ISI

KATA PENGANTAR..............................................................................................................................III
DAFTAR ISI..........................................................................................................................................IV
DAFTAR GAMBAR...............................................................................................................................VI
DAFTAR TABEL..................................................................................................................................VII
DAFTAR LAMPIRAN..........................................................................................................................VIII
BAB I PENDAHULUAN..........................................................................................................................1
1.1. Latar Belakang......................................................................................................................1
1.1.1. Profil Organisasi...............................................................................................................1
1.1.2. Kondisi Sekarang dan Kondisi yang Diinginkan................................................................1
1.1.3. Inovasi..............................................................................................................................2
1.2. Tujuan Aksi Perubahan.........................................................................................................2
1.3. Manfaat Aksi Perubahan......................................................................................................3
1.4. Dasar Hukum........................................................................................................................3
1.5. Ruang Lingkup dan Batasan..................................................................................................4
BAB II PROFIL KINERJA ORGANISASI...................................................................................................5
BAB III ANALISIS MASALAH.................................................................................................................7
3.1. Identifikasi Isu Strategis........................................................................................................7
3.2. Penapisan Isu Strategis Utama.............................................................................................8
3.3. Analisis Penyebab Permasalahan.......................................................................................10
3.4. Analisis Akar Permasalahan Utama....................................................................................10
BAB IV STRATEGI PENYELESAIAN MASALAH.....................................................................................12
4.1. Terobosan/Inovasi..............................................................................................................12
4.2. Tahapan Pelaksanaan Kegiatan..........................................................................................13
4.2.1. Milestones......................................................................................................................13
4.2.2. Tahapan Kegiatan..........................................................................................................13
4.3. Stakeholders.......................................................................................................................14
4.3.1. Stakeholders Mapping...................................................................................................15
4.3.2. Tata Kelola dan Pemanfaatan Sumber Daya..................................................................16
4.4. Strategi Pengembangan Kompetensi dalam Aksi Perubahan............................................16
 4.5. Manajemen Risiko..............................................................................................................17
BAB V HASIL IDENTIFIKASI PENGEMBANGAN KOMPETENSI DIRI.....................................................18
5.1. Hasil Penilaian Kompetensi Diri..........................................................................................18
5.2.Pengembangan Kompetensi Diri........................................................................................18
BAB VI IMPLEMENTASI AKSI PERUBAHAN........................................................................................20
6.1. Deskripsi Proses Kepemimpinan........................................................................................20
6.1.1. Membangun Integritas dan Akuntabilitas Kinerja Organisasi.......................................20
6.1.2. Pengelolaan Budaya Kerja.............................................................................................21
6.1.3. Membangun Jejaring dan Kolaborasi.............................................................................22
6.2. Deskripsi Hasil Kepemimpinan...........................................................................................23

6.2.1. Capaian dan Kinerja Organisasi......................................................................................23

6.2.2. Manfaat Aksi Perubahan................................................................................................31
6.2.3. Implementasi Pengembangan Kompetensi dalam Aksi Perubahan..............................32
6.3. Keberlanjutan Aksi Perubahan...........................................................................................33
6.4. Diseminasi dan Publikasi Aksi Perubahan..........................................................................33
6.4.1. Penerapan Strategi Komunikasi.....................................................................................33
6.4.2. Keberhasilan Mendapat Dukungan Adopsi/Replikasi Aksi Perubahan..........................34
6.5. Pelaksanaan Pengembangan Potensi Diri..........................................................................34
DAFTAR PUSTAKA..........................................................................................................................36