Anda di halaman 1dari 46

BE BETTER

TOGETHER
BE BETTER TOGETHER
KAMI SIAP MENYAMBUT BERKOLABORASI DAN BEKERJASAMA
Di sepanjang tahun 2022, Perseroan terus membangun kapasitas, bersiap berbenah, dan meningkatkan
kesempatan untuk meraih peluang setelah pandemi COVID-19 berlalu. Perseroan siap menyambut para mitra
kerja dan pelanggan untuk bersama berkolaborasi dan berkarya. Pelibatan para pemangku kepentingan
menjadi dasar bagi untuk bertumbuh bersama. Di sisi lain, Perseroan juga meningkatkan kualitas layanan dan
produknya melalui berbagai inovasi, terutama dalam transformasi pengelolaan sistem manajemen. Perseroan
percaya bahwa berjalan bersama dengan semua pemangku kepentingan akan menjadikan kita lebih baik,
lebih solid, dan lebih kuat dalam membangun masa depan.

WE ARE READY TO WELCOME TO COLLABORATE AND WORK TOGETHER


Throughout 2022, the Company consistently expanded its capacity, improved its operations, and explored
opportunities as the COVID-19 pandemic subsided. We were ready to welcome our partners and customers
to collaborate and work together with stakeholders engagement as the foundation for our collective growth.
Likewise, we also improved the quality of our services and products through various innovations, particularly
in terms of the management systems transformation. We sincerely believe that by working together with all
stakeholders, we will be able to further improve ourselves, to become more robust and stronger in our efforts to
build a better future.

SANGGAHAN DAN BATASAN TANGGUNG JAWAB


Disclaimer
Laporan ini memuat pernyataan keuangan, hasil This Report contains PT Surya Semesta Internusa
operasi, proyeksi, rencana, strategi, kebijakan, dan Tbk’s (the Company) financial statements, operating
tujuan dari PT Surya Semesta Internusa Tbk (atau results, projections, plans, strategies, policies, and
disebut “Perseroan”), yang digolongkan sebagai objectives that are classified as forward-looking
pernyataan ke depan dalam peraturan perundang- statements in the applicable laws and regulations,
undangan yang berlaku, kecuali hal-hal yang except for historical matters. These statements are
bersifat historis. Pernyataan-pernyataan tersebut subject to risks, uncertainties, and may result in actual
memiliki prospek risiko, ketidakpastian, serta dapat developments that are materially different from those
mengakibatkan perkembangan aktual secara reported.
material berbeda dari yang dilaporkan.

Pernyataan-pernyataan prospektif dalam Laporan The prospective statements in the Sustainability


Keberlanjutan dibuat berdasarkan berbagai asumsi Report were made based on various assumptions
mengenai kondisi terkini dan kondisi mendatang regarding current and future conditions as well as
serta lingkungan bisnis, di mana Perseroan the business environment in which the Company
menjalankan kegiatan usaha. Perseroan tidak conducts its businesses. The Company does not
menjamin bahwa dokumen-dokumen yang telah guarantee that documents whose validity has been
dipastikan keabsahannya akan membawa hasil-hasil confirmed will bring certain results as expected.
tertentu sesuai harapan.

Subang Smartpolitan, Lake View


Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 1
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

DAFTAR ISI PENCAPAIAN KINERJA KEBERLANJUTAN


Table of Content Sustainability Performance Highlights

BE BETTER TOGETHER 1

Daftar Isi
Table of Contents
2 KINERJA EKONOMI
ECONOMIC PERFORMANCE
Pencapaian Kinerja Keberlanjutan 2022
3
2022 Sustainability Performance Highlights
47 64,4% 10,5 ha
Penghargaan & Sertifikasi Jumlah Proyek Kontrak Baru Peningkatan Jumlah Penjualan Lahan
6 New Contract Acquisition Room Nights Land Sales
Awards & Certification
Increase in Room Nights

Sambutan Direksi
10
Message from the Board of Directors
Skor Survei Kepuasan Pelanggan
Customer Satisfaction Survey Score
Strategi Keberlanjutan
14
Sustainability Strategies
100% 90,7% 82,4%
Profil Perusahaan Unit Properti Unit Perhotelan Unit Konstruksi
24 Property Unit Hospitality Unit Construction Unit
Company Profile

Profil Laporan
33%
38 Peningkatan Jumlah Jam Pelatihan Karyawan
Report Profile Increase in Employee Training Hours
KINERJA SOSIAL
SOCIAL
Tata Kelola Keberlanjutan
47 PERFORMANCE 23,2% 100%
Sustainability Governance Peningkatan Biaya TJSL Nihil Kecelakaan Fatal
Increase in CSR Spending Zero Fatality
Kinerja Ekonomi
51
Economic Performance

Kinerja Lingkungan
KINERJA LINGKUNGAN
Environmental Performance
59 ENVIRONMENTAL PERFORMANCE
PROPER Biru untuk unit usaha properti PT Suryacipta Swadaya (Suryacipta)
Blue PROPER for property business unit PT Suryacipta Swadaya (Suryacipta)
Kinerja Sosial
77
Social Performance

Referensi POJK No. 51/POJK.03/2017 dan Indeks Isi Standar GRI


85
POJK No.51/POJK.03/2017 Reference and GRI Standards Content Index

Lembar Umpan Balik


85
Feedback Form

2 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 3
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

IKHTISAR ASPEK KEBERLANJUTAN Kinerja Lingkungan


Environmental Performance

Sustainability Aspect Highlights Uraian


Satuan
Unit
Periode Pelaporan | Reporting Period
Description
2022** 2021 2020

Penggunaan Energi Energy Consumption

Penggunaan Listrik kWh 36.862.814 33.325.484 32.317.049* Electricity Consumption


Kinerja Ekonomi
Economic Performance Penggunaan Bahan Bakar Fuel Consumption

Satuan Periode Pelaporan | Reporting Period


Uraian Description Petrol 124.085 91.981* 95.293 Petrol
Unit 2022** 2021 2020
Solar Liter 70.142 76.070* 81.104 Diesel Fuel
Kuantitas Produksi Production Quantity
LPG 443.679 236.488* 229.529* LPG
Konstruksi Construction
Proyek 47 49 26 New Contract Penggunaan Energi GJ 150.817 132.436* 129.185 Energy Consumption
Jumlah Proyek Baru
Project Acquisition
Penggunaan Air m3 6.038.575 5.717.453* 5.365.628* Water Consumption
Miliar Rupiah 2.352 2.679 1.095 New Contract
Nilai Proyek Baru
Billion Rupiah Acquisition Value Pengurangan Emisi Emissions Reduction
Perhotelan Hospitality
Emisi yang Dihasilkan 5.649 4.849* 4.755* Emissions Generated
Room Nights Room Nights 373.559 227.213* 173.223 Room Nights Ton CO2eq
Pengurangan (Penambahan) (800) (94) 2.477 Reduction (Increase) of
Properti Property Emisi yang Dihasilkan Emissions Generated
Luas Tanah Dijual ha 16.2 13.7 5.6 Sold Land Area
Pengurangan Limbah dan Efluen Waste and Effluent Reduction
Rumah Terjual Unit 15 9 10 Sold House
Limbah yang Dihasilkan 221,0 417,7 289,7 Waste Generated
Pendapatan dan Laba atau Rugi Bersih Net Revenues and Profit or Loss
Ton
Pendapatan Bersih Miliar Rupiah 3.615 2.353 2.947 Pengurangan Limbah yang 196,7 128,0 459,0 Reduction of Waste
Net Revenues Dihasilkan Generated
Billion Rupiah
Laba (Rugi) Bersih Miliar Rupiah 176 (200) (88) Keterangan | Note:
Net Profit (Loss) * Penyajian kembali informasi | Restatement [2-4]
Billion Rupiah
** Data tidak mencakup SLP. | Data not included SLP.
Keterangan | Note:
* Penyajian kembali informasi | Restatement [2-4]
** Data tidak mencakup SLP. | Data not included SLP.

Kinerja Sosial
Social Performance

Satuan Periode Pelaporan | Reporting Period


Uraian Description
Unit 2022* 2021 2020

Jumlah Kecelakaan Kerja Number of Occupational Accidents

Ringan 26 42 15 Minor
Kasus
Sedang dan Berat 28 9 13 Moderate and Major
Case
Fatal - - - Fatal

Orang
Jumlah Karyawan 2.633 2.419 2.520 Number of Employee
People

Jumlah Penyaluran Dana TJSL Rupiah 1.245.370.265 1.010.910.730 935.027.977 CSER Fund Distribution

Jam 19.992 15.032 11.250


Jumlah Jam Pelatihan Training Hour
Hour

Keterangan | Note:
* Data tidak mencakup SLP. | Data not included SLP.

4 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 5
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

PENGHARGAAN DAN SERTIFIKASI TAHUN 2022 PENGHARGAAN | Awards


2022 Awards and Certifications GRAN MELIA JAKARTA
• Indonesia's Leading Business Hotel 2022 pada Ajang World Travel Award
• Readers' Choice Awards-Favourite Restaurant-Yoshi Izakaya pada Ajang Exquisite Awards 2022
• Readers' Choice Awards-Favourite Restaurant-Cafe GranVia pada Ajang Exquisite Awards 2022
• Indonesia's Top Hotels-Asia's Best Awards dari Travel + Leisure

MELIA BALI HOTEL


• Best Resort Awards dari Holiday with Kids
• Asesmen Sistem Manajemen Pengamanan Akomodasi Pariwisata dari PHRI BPD Provinsi Bali
• 1st Place Best Family Resort on Readers Choice Awards dari Holiday with Kids
• TripAdvisor Travelers’ Choice Award for El Patio Restaurant dari TripAdvisor
• TripAdvisor Travelers’ Choice Award for Sorento Mediterranean Restaurant dari TripAdvisor
• TripAdvisor Travelers’ Choice Award for Lotus Asian Restaurant dari TripAdvisor
• TripAdvisor Travelers’ Choice Award for Sateria Beachside Restaurant dari TripAdvisor
• TripAdvisor Travelers’ Choice Award for Kopi Petani dari TripAdvisor

BATIQA HOTEL
• Chef Battle Juara 2 dari PHRI Kabupaten Bekasi untuk Batiqa Hotel Jababeka
• Traveler's Favorite 8.0 dari PegiPegi untuk Batiqa Hotel Jababeka
• Trust you dari Benjamin Jost CEO Trust You untuk Batiqa Hotel Lampung
• Customer Review Awards dari Agoda untuk Batiqa Hotel Lampung
• Customer Review Awards dari TripAdvisor untuk Batiqa Hotel Lampung
• Trust You Awards darI CEO Benjamin Jost untuk Batiqa Hotel Darmo Surabaya
• Penghargaan Pemenuhan Ketaatan/Kepatuhan Penanggung Jawab Usaha terhadap Lingkungan Hidup
dari Walikota Surabaya untuk Batiqa Hotel Darmo Surabaya
• Customer review reward dari Agoda untuk Batiqa Hotel Darmo Surabaya
• Energy-Saving Clinic Competition for the 2021 Commercial Building Category

SURYACIPTA SWADAYA
• Penghargaan TJSL Tahun 2021 dari Bupati Karawang
• Penghargaan Mitra CSR Provinsi Jawa Barat 2022 dari Gubernur Jawa Barat
• Sertifikat PROPER Lingkungan Hidup Periode 2020-2021 dari Kementerian Lingkungan Hidup dan
Kehutanan RI

SURYA ENERGI PARAHITA


• Badan Usaha Terpatuh Bidang Gas Bumi dari BPH Migas
• The Best Performance In The Implementation Of Commercial Agreement With Daily Quantity Below 10
MMSCFD dari Pertamina Hulu Energi

TCP INTERNUSA
• Best Luxury Housing Project with Garden Concept dari Majalah Property & Bank

6 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 7
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

SERTIFIKASI | Certifications

Pilar Unit Usaha | Tanggal Keluar Sertifikasi Masa Berlaku Hingga


Entitas | Entity Jenis Sertifikat | Certificate Dikeluarkan oleh | Issuer
Pillar Business Unit Certificate Issuance Date Validity Period Up To

Property PT Suryacipta Swadaya Sertifikat Laik Fungsi OSS 22 Agustus 2020 1 Maret 2026
Certificate of Occupancy 22 August 2020 1 March 2026
Sertifikat ISO 14001:2015 / SNI ISO 1400:2015 PT IAPMO Group Indonesia 29 November 2019 30 Januari 2026
ISO 14001:2015 / SNI ISO 1400:2015 Certificate 30 January 2026
PT Surya Energi Parahita Sertifikat Uji Riksa Alat Disnaker Kab. Karawang 29 November 2022 3 November 2023
Equipment Inspection and Test Certificate Karawang Regency Manpower Agency
Sertifikat Sistem Manajemen Lingkungan SNI ISO JAS-ANZ 15 Oktober 2021 14 Oktober 2024
14001:2015 15 October 2021 15 October 2021
SNI ISO 14001:2015 Environmental Management System
Certificate
Sertifikat Sistem Manajemen Keselamatan dan Kesehatan JAS-ANZ 15 Oktober 2021 14 Oktober 2024
Kerja ISO 45001:2018 15 October 2021 14 October 2024
ISO 45001:2018 Occupational Safety and Health
Management System Certificate
PT TCP Internusa Sertifikat Laik Fungsi DPM PTSP DKI Jakarta 7 Mei 2019 7 Mei 2024
Certificate of Functionality 7 May 2019 7 May 2024
Sertifikat Laik Operasi Instalasi Pembangkit Tenaga Diesel PT Silma Instrumentama 21 Mei 2018 21 Mei 2023
Diesel Generator Operation Worthy Certificate 21 May 2018 21 May 2023
Sertifikat Laik Operasi Instalasi Pemanfaatan Tenaga PT Energy Solusi Electrindo 19 Mei 2022 19 September 2032
Listrik 19 May 2022
Power Plant Operation Worthy Certificate
Construction PT Nusa Raya Cipta Tbk Sertifikat Manajemen Mutu SNI ISO 9001:2015 Sucofindo International Certification Services 8 Desember 2021 25 Oktober 2024
SNI ISO 9001:2015 Quality Management Certificate 8 December 2021 25 October 2024
Sertifikat Sistem Manajemen Lingkungan SNI ISO Sucofindo International Certification Services 8 Desember 2021 25 Oktober 2024
14001:2015
SNI ISO 14001:2015 Quality Management Certificate 8 December 2021 25 October 2024
Sertifikat Sistem Manajemen Keselamatan dan Kesehatan Sucofindo International Certification Services 8 Desember 2021 25 Oktober 2024
Kerja ISO 45001:2018
ISO 45001:2018 Occupational Safety and Health 8 December 2021 25 October 2024
Management System Certificate
Sertifikat Sistem Manajemen Keselamatan dan Kesehatan Sucofindo International Certification Services 13 Mei 2022 13 Mei 2025
Kerja (SMK3)
Occupational Safety and Health Management System 13 May 2022 13 May 2025
Certificate

8 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 9
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Pilar Unit Usaha | Tanggal Keluar Sertifikasi Masa Berlaku Hingga


Entitas | Entity Jenis Sertifikat | Certificate Dikeluarkan oleh | Issuer
Pillar Business Unit Certificate Issuance Date Validity Period Up To

Hospitality PT Suryalaya Anindita Gran Melia Jakarta Sertifikat Keselamatan Kebakaran Kepala Dinas Penanaman Modal dan Pelayanan Terpadu Satu 11 Agustus 2022 11 Agustus 2023
International Pintu Provinsi DKI Jakarta
Fire Safety Certificate DKI Jakarta Single Window for Investment Agency 11 August 2022 11 August 2023
Sertifikat Laik Fungsi 28 Desember 2018 28 Desember 2023
Certificate of Functionality 28 December 2018 28 December 2023
Sertifikat Laik Sehat (within good health condition) Suku Dinas Kesehatan Masyarakat Jakarta Selatan 2 Oktober 2021 2 Oktober 2024
Good Health Certificate South Jakarta Public Health Agency 2 October 2021 2 October 2024
Melia Bali Hotel Sertifikat Pengesahan Penggunaan/Izin Pemakaian Pemerintah Provinsi DKI Jakarta Dinas Tenaga Kerja dan 4 Desember 2020 4 Desember 2023
dengan Syarat-Syarat Keselamatan dan Kesehatan Kerja Transmigrasi
Sesuai Undang-Undang No.1 Tahun 1970 untuk: P2K3
Use Authorization Certificate/Use Permit with DKI Jakarta Manpower and Transmigration Agency 4 December 2020 4 December 2020
Occupational Safety and Health Requirements in
Accordance with Law No. 1/1970 for P2K3
CHSE (Memuaskan) Kemenparekraf 15 Desember 2021 Revisi Permenparekraf No. 13
CHSE Certificate (Satisfactory) Ministry of Tourism and Creative Economy 15 December 2021 Revision of Permenparekraf
No.13
Worldwide Kids Accredited Worldwide Kids 2022
PT Siti Agung Makmur Jumana Bali CHSE Kemenparekraf 20 Oktober 2021 19 Oktober 2022
Ungasan Resort Ministry of Tourism and Creative Economy 20 October 2021 19 October 2022
PT Surya Internusa BATIQA Jababeka Sertifikat Laik Fungsi Pemkab Bekasi 11 Juli 2019 7 November 2024
Hotels Certificate of Functionality Bekasi Regency Administration 11 July 2019
BATIQA Hotel BATIQA Karawang Sertifikat Laik Fungsi Pemkab Karawang 13 November 2020 12 November 2025
Manajemen Certificate of Functionality Karawang Regency Administration
BATIQA Lampung Sertifikat Laik Operasi PT Sucofindo 5 Agustus 2022 5 Agustus 2027
Operation Worthy Certificate 5 August 2022 5 August 2027
Sertifikat Laik Fungsi Pemkot B. Lampung 19 Juli 2019 19 Juli 2024
Certificate of Functionality Bandar Lampung City Administration 19 July 2019 19 July 2024
Sertifikat Keanggotaan PHRI PHRI 19 November 2022 19 November 2023
Membership Certificate
BATIQA Sertifikat Laik Fungsi Walikota Palembang 16 Mei 2019 16 Mei 2024
Palembang Certificate of Functionality Palembang Mayor 16 May 2019 16 May 2024
CHSE Kemenparekraf 11 November 2020 Pembaharuan Otomatis
Ministry of Tourism and Creative Economy Auto Renewal
BATIQA Jayapura Sertifikat Kepesertaan PHRI Asosiasi Perhimpunan Hotel & Restaurant Indonesia 5 Juli 2022 5 Juli 2023
Participation Certificate Indonesian Hotel and Restauran Association 5 July 2022 5 July 2023

10 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 11
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

SAMBUTAN DIREKSI [2-22] Kebijakan Merespons Tantangan


Sebagai perusahaan yang bergerak di sektor properti
Policy on Responding to Challenges
As a business entity engaged in the property and
Board of Director Report’s dan konstruksi, kegiatan operasional Perseroan construction sectors, the Company’s operations
berkaitan erat dengan kondisi alam, termasuk are closely linked to natural conditions, including
kebutuhan bahan bangunan untuk produk-produk the need for building materials for its products.
Perseroan. Maka dari itu, Perseroan bersama mitra dan Therefore, the Company, its partners and suppliers
pemasok berusaha untuk menjaga keseimbangan strive to sustain balanced environmental, social and
kinerja lingkungan, sosial, dan tata kelola governance (ESG) performance as part of efforts to
PERSEROAN MENGEMBANGKAN PILAR ESG DAN (environment, social, and governance/ESG) sebagai maintain sustainable values in the future. Through
STRATEGI KEBERLANJUTAN, SERTA MEMETAKAN salah satu upaya untuk mempertahankan nilai various Strategic Direction policies and Sustainability
TOPIK MATERIAL SEBAGAI DASAR UNTUK keberlanjutan di masa mendatang. Melalui berbagai Pillars, the Company manages ESG aspects and
MEMPERKUAT KINERJA KEBERLANJUTAN. kebijakan Arah Strategi dan Pilar Keberlanjutan, strengthens partnership in developing its products
Perseroan mengelola aspek ESG dan mempererat so that they can contribute to the achievement of
The Company has developed the ESG Pillars kerja sama dalam mengembangkan produk Sustainable Development Goals (SDGs).
and Sustainability Strategy, and mapped Perseroan agar dapat berkontribusi mendukung
material topics to further improve its Tujuan Pembangunan Berkelanjutan (TPB).
sustainability performance.
Perseroan mulai memetakan berbagai risiko dan To that end, the Company had mapped various
peluang ESG, salah satunya yaitu dampak negatif ESG risks and opportunities, one of which was the
akibat perubahan iklim yang ekstrim. Perubahan iklim adverse impacts of extreme climate change that
dapat menyebabkan risiko fisik dan risiko transisi, can cause physical risk and transition risk, both of
yang keduanya dipetakan ke dalam tiga bisnis pilar which had been mapped into the Company’s three
Perseroan. Kedua risiko iklim ini sangat berpengaruh business pillars. These two climate risks greatly affect
JOHANNES SURIADJAJA
Presiden Direktur terhadap proses bisnis di sektor properti dan konstruksi. business processes in the property and construction
President Director Perseroan merespons tantangan perubahan iklim ini sectors. To overcome this climate change challenge,
melalui berbagai upaya, di antaranya dengan terus the Company had conducted various efforts, such as
meningkatkan kesadaran budaya keberlanjutan by continuously raising awareness of sustainability
kepada seluruh insan Perseroan dan menerapkan culture among all employees as well as implementing
PARA PEMANGKU KEPENTINGAN YANG TERHORMAT, kebijakan Arah Strategi dan Pilar Keberlanjutan. the Policy Direction Strategy and Sustainability
Perseroan juga bekerja sama dengan berbagai Pillars. The Company also worked closely with various
Selama tahun 2022, Perseroan memperoleh kepercayaan untuk terus berkarya melalui proyek pembangunan
pemangku kepentingan untuk menjaga pasokan stakeholders to maintain the supply of raw materials
yang terus bertambah. Perseroan menjaga kepercayaan dengan memberikan layanan dan produk terbaik, di
bahan baku dan kelancaran kegiatan operasional. and undisrupted operations. Together, the Company
tengah berbagai tantangan. Perubahan yang sangat cepat dan dampak negatif atas iklim yang ekstrim menjadi
Bersama, Perseroan ingin berjalan untuk memitigasi aims to mitigate and adapt to this challenge.
tantangan tersendiri di era teknologi dan keberlanjutan. Perseroan tidak dapat berjalan sendirian dalam
dan beradaptasi menghadapi tantangan ini.
menghadapi berbagai perubahan ini. Untuk itu, Perseroan mempererat kolaborasi dengan semua pemangku
kepentingan untuk menghadapi tantangan dan mencapai prestasi yang lebih baik lagi.
Penerapan Kinerja Keberlanjutan Sustainability Performance
Implementation
Dari aspek ekonomi, selama tahun 2022, Perseroan From an economic perspective, the Company
DEAR ESTEEMED SHAREHOLDERS AND STAKEHOLDERS, berhasil mencatatkan nilai proyek kontrak baru untuk posted Rp2,352 billion new contract acquisition for
konstruksi Rp2.352 miliar serta 64,4% peningkatan construction projects and a 64.4% increase in the
In 2022, the Company yet again was trusted to continue working on an increasing number of development jumlah room nights untuk perhotelan. Perseroan juga number of room nights for its hotels. In addition,
projects. Accordingly, the Company upheld the aforementioned trust by providing the best services and berhasil memperoleh pendapatan bersih sebesar the Company booked Rp3,615 billion net revenues,
products despite various challenges. In this regard, rapid changes and adverse impacts of extreme climates Rp3.615 miliar, naik 54% dari tahun sebelumnya. went up by 54% compared to the previous year. This
were major challenges in the technology and sustainability era. The Company admittedly could not face those Kenaikan kinerja ekonomi ini seiring dengan pulihnya increase in economic performance was in line with the
changes alone and therefore strengthened its partnerships with all stakeholders to address those challenges kondisi kegiatan pascapandemi dan kembali aktifnya post-pandemic recovery following the rejuvenation of
and produce even greater achievements. pergerakan roda perekonomian. the national economy.

12 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 13
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Setiap insan Perseroan merupakan aset terpenting The Company sees every employee as the most Keberlanjutan ini memperhatikan empat aspek, four aspects, namely (1) provision of high quality
dalam memberikan layanan dan menyediakan important asset in providing the best services and yaitu (1) penyediaan produk (barang & jasa) yang products (goods & services); (2) environmental
produk terbaik kepada pelanggan Perseroan. Insan products to customers. In this regard, all employees, berkualitas tinggi; (2) pelestarian lingkungan di area conservation in the Company’s operational areas; (3)
Perseroan memiliki kesempatan yang setara, baik both men and women, have equal opportunities to operasi Perseroan; (3) penguatan kualitas sumber strengthening the quality of human resources, and;
pria maupun wanita dalam mengembangkan develop their careers and grow with the Company. daya manusia, serta; (4) pemberdayaan kepada (4) empowerment of the surrounding community.
karier dan bertumbuh bersama Perseroan. Tidak Moreover, the Company provides opportunities masyarakat sekitar. Aspek-aspek tersebut menjadi These aspects form the Company’s strategy to meet
ada diskriminasi, baik gender, latar belakang, suku, for growth and development, including various strategi bagi Perseroan untuk mencapai target dan its corporate targets and produce achievements
agama, maupun ras dalam memberikan kesempatan competency development programs and trainings, mengukir prestasi dalam menjawab peluang dan to respond to future business opportunities and
untuk tumbuh dan berkembang, termasuk dalam without discrimination based on gender, background, prospek usaha masa depan. outlooks.
meningkatkan kompetensi melalui berbagai ethnicity, faith, or race.
pelatihan. Apresiasi Appreciation
Berbagai tantangan yang dihadapi telah memaksa Various challenges we face to date have encouraged
Dari sisi lingkungan, Perseroan mendukung From an environmental standpoint, the Company kita untuk mengubah cara bekerja dan menjalani us to change the way we work and live our lives.
penggunaan energi terbarukan melalui investasi supported the use of renewable energy by investing kehidupan. Tentu tidak sendiri, bersama dengan Together with all stakeholders, the Company will
perluasan pembangunan pembangkit listrik tenaga to expand its solar power plants. This was part of the semua pemangku kepentingan, Perseroan akan change the way it deliver its products and services
surya (PLTS). Dukungan ini menjadi salah satu bentuk Company’s commitment to accelerating the transition mengubah caranya dalam memberikan produk dan based on ESG aspects. Therefore, on behalf of the
komitmen Perseroan untuk mempercepat transisi to clean and sustainable energy in Indonesia. In layanan yang berbasis aspek ESG. Untuk itu, atas Board of Directors, I would like to extend our gratitude
energi bersih dan berkelanjutan bagi Indonesia. addition, the Company continuously provided eco- nama Direksi, saya berterima kasih dan memberikan and appreciation to all stakeholders who have worked
Selain itu, Perseroan meneruskan upaya dalam friendly products, such as Subang Smartpolitan apresiasi sebesar-besarnya kepada seluruh with the Company in undergoing every change.
menyediakan produk ramah lingkungan. Salah that featured the integration of technology and pemangku kepentingan yang telah berjalan bersama
satu wujud komitmen ini adalah melalui integrasi sustainability. Perseroan dalam menjalani setiap perubahan.
teknologi dalam produk berwawasan lingkungan
dan keberlanjutan, yakni Subang Smartpolitan. Bersama, mari kita wujudkan nilai keberlanjutan Together, let us realize the value of sustainability as
di setiap langkah perjalanan panjang ini. Bersama, we strive to achieve our long-term goals. Together, let
Berdiri di area seluas 2.717 hektar, Subang Boasting a total area of 2,717 hectares, Subang mari kita melangkah menjadi lebih baik. Semoga us improve ourselves for the better and provide value
Smartpolitan akan menjadi sebuah kota mandiri Smartpolitan will become an independent city kita semua dapat memberikan nilai bagi kehidupan for life today and in the future.
yang serba canggih dan berteknologi maju, dengan driven by sophisticated and advanced technologies sekarang dan masa yang akan datang.
keseimbangan antara kegiatan ekonomi, budaya, by championing the balance between economic,
dan infrastruktur yang didukung dengan cara cultural, and infrastructure activities that are
cerdas, berbasis aspek keberlanjutan sehingga lebih supported in a smart way based on sustainability
efisien. Subang Smartpolitan dipersembahkan aspects to ensure greater efficiency. The development
dengan memperhatikan keseimbangan kebutuhan of Subang Smartpolitan pays close attention to the
masyarakat untuk bekerja, hidup, belajar, dan balance between the need to work, live, study, and Jakarta, April 2023
bermain. Bersama, mari kita berharap agar play. Therefore, let us all work together to establish
Subang Smartpolitan dapat menjadi bagian dari Subang Smartpolitan as the development hub for
pengembangan inovasi dan institusi pendidikan innovations and superior educational institutions to
yang unggul sehingga dapat menumbuhkan bakat- develop young talents to build ‘a better Indonesia’.
bakat muda untuk membangun ‘a better Indonesia’.

Strategi Pencapaian Target Target Achievement Strategies


Melanjutkan perjalanan dalam mewujudkan As the Company continued its efforts to realize the Johannes Suriadjaja
inisiatif ‘pertumbuhan dan transformasi’ yang ‘growth and transformation’ initiative launched in Presiden Direktur
telah dicanangkan sejak tahun 2020, Perseroan 2020, the Company had developed four strategic President Director
mengembangkan empat arah strategis sebagai dasar directions as the basis for sustainable value growth,
pertumbuhan nilai keberlanjutan, yaitu purpose, namely purpose, people, performance, and platform
people, performance, dan platform for growth. Prinsip for growth. This Sustainability Principle focuses on

14 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 15
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

STRATEGI KEBERLANJUTAN [2-22] The strength of the Company lies in all of our employees and we therefore
prioritize three areas of human resources development (HR), as follows:
Sustainability Strategies . Upskilling and reskilling to meet the ever-changing business needs in
the digital era;
. Maintaining corporate culture and instilling the Company’s values
(trustworthiness, strive for excellence, and customer focus) in the way
Perseroan berkomitmen untuk menyediakan The Company is committed to providing quality
we do business; and
produk berkualitas, layanan yang unggul, dan products, superior services, and creating optimal value
. Talent mapping to create future leaders and support long-term
menciptakan nilai optimal bagi para pemangku for stakeholders in all of its businesses. In the long-
business growth.
kepentingan dalam setiap kegiatan bisnisnya. term, Surya Internusa Group aims to transform into
Aspirasi jangka panjang Surya Internusa Group yaitu a modern company with a strong business portfolio,
Untuk meraih inovasi yang berkelanjutan, Perseroan membentuk organisasi
untuk bertransformasi menjadi perusahaan modern committed to sustainable growth, and adaptive in
yang kompeten dengan model shared service, menetapkan metrik atau
dengan portofolio bisnis yang kuat, berkomitmen facing changing business dynamics. We have been
indikator yang tepat untuk mengukur dan meningkatkan kinerja keuangan
untuk pertumbuhan berkelanjutan, serta adaptif implementing the “Growth and Transformation”
serta operasional kami di seluruh bisnis, memaksimalkan pemanfaatan
dalam melewati perubahan dinamika bisnis. Inisiatif initiative since 2020 with four strategic directions
teknologi dan menerapkan digitalisasi proses bisnis untuk meningkatkan
“Pertumbuhan dan Transformasi” yang dirancang (“4Ps”) as the basis for the growth of sustainability
produktivitas dan efisiensi, termasuk mengurangi emisi.
sejak tahun 2020 kami wujudkan dengan Empat values.
Arah strategi “4P” yang menjadi dasar pertumbuhan
In order to create sustainable innovations, the Company has established
nilai berkelanjutan.
competent organizations with a shared service model, established
appropriate performance metrics or indicators to measure and improve

PERFORMANCE
financial and operational performance across the businesses, and fully
leveraged technology and implemented business process digitization to
Secara teratur, kami meninjau kembali dan mempertajam proposisi nilai, increase productivity and efficiency, including with regard to emissions
keselarasan dengan tren pasar, dan tujuan yang menyeluruh “Building reduction.
a Better Indonesia”, sehingga kami berfokus pada pelanggan dan
memberikan produk serta layanan yang terbaik untuk pasar. Perseroan terus memanfaatkan sinergi Grup untuk mengembangkan bisnis
secara berkelanjutan dengan konsep “pintar dan berkelanjutan”. Perseroan
The Company regularly reviews and refines its value proposition in line with memaksimalkan pemanfaatan teknologi dan digitalisasi sebagai upaya
market trends and the overarching goal of “Building a Better Indonesia”. peningkatan dan pengembangan bisnisnya yang akan datang. Perseroan
Accordingly, the Company focuses on the customers and provide the best juga turut memastikan terjadinya peningkatan inisiatif lingkungan, sosial
products and services for the market. dan tata kelola (LST) pada setiap bisnisnya sehingga terciptanya nilai jangka
PURPOSE panjang.

The Company continues to take advantage of the Group’s synergies to


Kekuatan Perseroan berasal dari seluruh Insan Kami, maka Kami develop the business in a sustainable manner by championing the “smart
memprioritaskan tiga bidang pengembangan Sumber Daya Manusia and sustainable” concept. The Company takes full advantage of technology
(SDM), yaitu: PLATFORM and digitalization to improve and develop its businesses going forward.
. Peningkatan keterampilan (upskilling) dan keterampilan ulang (reskilling) The Company also ensures environmental, social and governance (ESG)
untuk memenuhi kebutuhan bisnis yang selalu berubah di era digital; FOR GROWTH improvement initiatives in every business to ensure long-term value
. Memelihara budaya dan menanamkan nilai-nilai Perseroan creation.
(trustworthiness, strive for excellence, dan customer focus) dalam cara
kami melakukan bisnis; dan
. Pemetaan talent untuk menciptakan pemimpin masa depan dan
PEOPLE mendukung pertumbuhan bisnis jangka panjang.

16 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 17
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Berdasarkan Empat Arah Strategi “4P”, kami In line with the Four Strategic Directions, we have Target 2023 2023 Targets
menyusun strategi keberlanjutan yang terdiri dari developed a sustainability strategy consisting of 4 · Melanjutkan pengembangan Subang · Continuing the development of Subang
empat pilar, yaitu: (four) pillars, as follows: Smartpolitan untuk dapat menjadi kota mandiri Smartpolitan to become an independent
dengan luas 2.717 hektar dan infrastruktur yang city with an area of 2,717 hectares and
ramah lingkungan melalui penerapan smart grid environmentally friendly infrastructure through
serta smart & sustainable water management the implementation of smart grids and smart &
Produk dan Jasa: “Delivering Product and Service Excellence”
1
system. sustainable water management systems.
Perseroan berkomitmen untuk menyediakan barang dan jasa dengan kualitas terbaik dan · Menjaga tingkat kepuasan seluruh tenant serta · Maintaining the satisfaction level of all tenants
berkelanjutan. Perseroan terus berfokus pada pembangunan yang berkesinambungan pelanggan di unit usaha properti, konstruksi, dan and customers in the property, construction and
dengan menerapkan konsep ‘sustainable’ dalam setiap proyek serta mengedepankan perhotelan di atas 85%. hospitality business units above 85%.
inisiatif digital dalam pengelolaan aset.
Strategi Pencapaian Target Target Achievement Strategies
Products and Services: “Delivering Product and Service · Menjadi pengembang kota industri yang · Become an industrial city developer that
Excellence” mengedepankan teknologi, inovasi, dan desain puts forward technology, innovation, and
The Company is fully committed to providing high quality and sustainable goods and yang berwawasan lingkungan dengan kawasan environmentally friendly design with the
services. The Company has expanded its focus on sustainable development by applying the industri Karawang dan kawasan industri Subang Karawang industrial estate and the Subang
‘sustainable’ concept in project development, as well as prioritizing digital initiatives in asset Smartpolitan; Smartpolitan industrial estate;
management. · Mengembangkan properti komersial serta · Develop commercial properties as well
properti hunian dengan standar teknik dan as residential properties with sustainable
lingkungan yang berkelanjutan; engineering and environmental standards;
· Mengembangkan jasa konstruksi terpercaya dan · Develop reliable and environmentally friendly
berwawasan lingkungan; construction services;
· Mengembangkan dan mengelola jasa · Develop and manage hotel and resort services
perhotelan dan resort yang mengedepankan that prioritize service quality for customers.
Capaian 2022 2022 Achievements
· Suryacipta City of Industry di Karawang kualitas layanan pada pelanggan.
· Suryacipta City of Industry in Karawang has
dinobatkan menjadi OVNI (Objek Vital Nasional been designated as a National Vital Object in the
Bidang Industri), yaitu kawasan industri yang Industrial Sector (OVNI) i.e. an industrial estate
kegiatan usahanya meliputi hajat hidup orang whose business activities cover the livelihood of
banyak, kepentingan negara, dan/atau sumber many people, the interests of the state, and/or a
penerimaan negara yang strategis di bidang strategic source of state revenue in the industrial
industri. sector.
· Suryacipta City of Industry di Karawang · Suryacipta City of Industry in Karawang received
mendapat status sebagai Eco Industrial Park dari Eco Industrial Park status from UNIDO.
UNIDO.
· PT Suryacipta Swadaya, sebagai pengembang · PT Suryacipta Swadaya as the developer and
dan pengelola kawasan industri (Suryacipta operator of Suryacipta City of Industry and
City of Industry dan Subang Smarpolitan) Subang Smarpolitan industrial estates received
mendapatkan penghargaan khusus INDI 4.0 a special INDI 4.0 award in the “Smart Industrial
untuk kategori “Smart Industrial Estate”. Estate” category.
· Edenhaus Tanjung Barat menerima penghargaan · Edenhaus Tanjung Barat received “Best Luxury
sebagai “Best Luxury Housing Project with Housing Project with Garden Concept” award at
Garden Concept” pada acara Indonesia My Home the Indonesia My Home Award (IMHA) V 2022.
Award (IMHA) V 2022.
· Pencapaian rata-rata skor survei kepuasan · The average customer satisfaction survey score in
pelanggan di unit usaha konstruksi 82,4%, tamu the construction business unit was 82.4%, hotel
hotel untuk seluruh unit hotel Perseroan adalah guests at all the Company’s hospitality units were
94%, dan properti residensial 100%. 94%, and residential property was 100%.

18 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 19
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

· Gran Melia Jakarta menjadi hotel pertama di · Gran Melia Jakarta is the first hotel in Jakarta
Jakarta yang menyediakan stasiun pengisian to provide electric vehicle charging stations (EV
kendaraan listrik (EV Charging). Charging).
Lingkungan: “Protecting the Environment”
2 Perseroan terus berupaya untuk menjaga kelestarian lingkungan hidup di mana pun
· Kerja sama dengan Xurya Daya Indonesia untuk
pengembangan dan pemeliharaan solar panel
· Partnership with Xurya Daya Indonesia for the
development and maintenance of solar panels in
Perseroan beroperasi melalui beberapa komitmen antara lain pemenuhan terhadap
di Kawasan Industri Karawang. the Karawang Industrial Estate.
regulasi, standar, dan prosedur lingkungan, melakukan optimalisasi operasi gedung dan
· Berpartisipasi dalam acara Indonesia-Jerman · Participated in the Indonesia-Germany
kawasan industri untuk penghematan energi, serta pengelolaan air dan limbah secara
Renewable Energy Day (RE-Day), dan PT Renewable Energy Day (RE-Day) event, and
berkesinambungan di lingkungan properti Perseroan.
Suryacipta Swadaya memberikan ‘pledge’ PT Suryacipta Swadaya gave a ‘pledge’ to fully
untuk mendukung penuh penggunaan energi support the use of renewable energy.
Environmental: “Protecting the Environment”
terbarukan.
The Company strives to consistently preserve the environment wherever the Company
operates through several commitments, including complying with environmental regulations,
Target 2023 2023 Targets
standards and procedures, optimizing the operation of buildings and industrial estates for
· Penggunaan sumber energi terbarukan · 1 MW of renewable energy sources used
energy savings, as well as sustainable water and waste treatment within the Company’s
mencapai 1 MW oleh tenant di Suryacipta City of by tenants in Suryacipta City of Industry in
properties.
Industry di Karawang. Karawang.

Strategi Pencapaian Target Target Achievement Strategies


· Terus melakukan monitoring dan pemenuhan · Continuously monitoring and complying with
pada regulasi, standar, dan prosedur terkait regulations, standards, and procedures related to
lingkungan. the environment.
Capaian 2022 2022 Achievements
· Optimalisasi operasi gedung dan kawasan · Optimizing building operations and industrial
· Sertifikasi ISO 14001:2015 tentang Sistem · ISO 14001:2015 certification on Environmental
industri untuk penghematan energi. estates for energy savings.
Manajemen Lingkungan untuk unit usaha Management System for property business units
· Optimalisasi penggunaan sumber energi · Optimizing the use of renewable energy sources
properti PT Suryacipta Swadaya (Suryacipta) dan PT Suryacipta Swadaya (Suryacipta) and PT Surya
terbarukan untuk operasi gedung dan kawasan for the operation of buildings and industrial
PT Surya Energi Parahita (SEP), serta unit usaha Energi Parahita (SEP), as well as construction
industri. estate.
konstruksi PT Nusa Raya Cipta Tbk (NRCA). business unit PT Nusa Raya Cipta Tbk (NRCA).
· Pengelolaan air dan limbah secara · Conducting sustainable water and waste
· Unit usaha properti PT Suryacipta Swadaya · Property business unit PT Suryacipta Swadaya
berkesinambungan di lingkungan properti treatment in the Company’s property
(Suryacipta) mendapatkan penghargaan (Suryacipta) received Blue PROPER award.
Perseroan. environment.
PROPER Biru.
· Unit usaha hotel memiliki sertifikasi EarthCheck · Hospitality business units are equipped with
Master Certified untuk Melia Bali Hotel serta EarthCheck Master Certified certification for
Earth Check Gold Certified untuk Gran Melia Melia Bali Hotel and EarthCheck Gold Certified
Jakarta dan Jumana Bali Ungasan Resort. certification for Gran Melia Jakarta and Jumana
Bali Ungasan Hotel.
· Jumana Bali Ungasan Resort memiliki sertifikat · Jumana Bali Ungasan Resort has Tri Hita Kirana
Tri Hita Kirana Bali sebagai tanda pemenuhan Bali certificate reflecting adherence to the
konsep keseimbangan hidup dalam harmoni di concept of balance of life in harmony in the
lingkungan manajemen dan memenuhi Global management environment as well as compliance
Code of Ethics for Tourism. with the Global Code of Ethic for Tourism.

20 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 21
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Insan: “Looking after People” Komunitas: “Contributing to Communities”


3 Perseroan memberikan kesempatan yang sama dan merata untuk mendapatkan program 4 Perseroan menyadari bahwa komunitas merupakan bagian yang tidak terpisahkan dari
peningkatan keterampilan dan pengetahuan, sehingga mampu memberikan kontribusi bisnis Perseroan, oleh sebab itu, Perseroan terus menjalin hubungan yang harmonis
yang maksimal terhadap perkembangan Perseroan. tanpa membedakan jenis kelamin, suku, ras, golongan, dan agama. Perseroan secara aktif
melibatkan pemangku kepentingan dan menciptakan lapangan pekerjaan, serta peluang
People: “Looking after People” bisnis di sekitar kawasan industri dan lokasi pengembangan properti. Perseroan terus
Every employee of the Company has equal opportunity to participate in skill and knowledge berusaha untuk berkontribusi dan berperan serta dalam mendukung pembangunan
improvement programs in order to contribute optimally to the Company’s development. ekonomi berkelanjutan guna meningkatkan kualitas hidup bagi komunitas setempat dan
masyarakat sebagai bentuk dari tanggung jawab sosial Perseroan.

Community: “Contributing to Communities”


The Company is keenly aware that the community is an integral part of the Company’s
businesses. Therefore, the Company continuously maintains harmonious relationships
regardless of gender, ethnicity, race, class and religion. The Company actively engages
Capaian 2022 2022 Achievements stakeholders and creates jobs, as well as business opportunities around its industrial estates
· Sertifikasi ISO 45001:2018 (SMK3) untuk Unit · ISO 45001:2018 certification on Occupational and property development sites. The consistently strives to contribute and participate in
usaha PT Surya Energi Parahita (SEP) dan unit Health and Safety Management System (SMK3) supporting sustainable economic development in order to improve the quality of life for local
usaha konstruksi PT Nusa Raya Cipta Tbk (NRCA). for business unit PT Surya Energi Parahita (SEP) communities and society as part of our corporate social responsibility.
and construction business unit PT Nusa Raya
Cipta Tbk (NRCA).

Target 2023 2023 Targets


· Menjaga zero fatality melalui penerapan K3 dan · Achieving zero fatalities through the
protokol kesehatan. implementation of OHS and health protocols. Capaian 2022 2022 Achievements
· Penerapan program coaching & counselling. · Implementation of coaching & counseling · Kegiatan tanggung jawab sosial dan lingkungan · Conducted corporate social responsibility (CSR)
programs. (TJSL) di berbagai area. activities in various areas.
· Pembangunan talent mapping dan · Development of talent mapping and · Go-live aplikasi tenant sebagai sarana komunikasi · Launched tenant application as a means of
implementasi Individual Development Program. implementation of the Individual Development dan pengaduan tenant di Kawasan Industri communication and complaints channel for
Program. Suryacipta. tenants in the Suryacipta Industrial Estate.

Strategi Pencapaian Target Target Achievement Strategies Target 2023 2023 Targets
· Menciptakan budaya kerja yang kondusif sesuai · Creating a positive work culture in accordance · Melanjutkan advokasi dan hubungan baik · Continuing regular advocacy and good
dengan nilai Perseroan. with the Company’s values. secara berkala dengan komunitas di lingkungan relations with communities in the Company’s
· Memastikan kesehatan dan keselamatan seluruh · Ensuring the health and safety of all employees. Perseroan. surroundings.
karyawan.
· Memastikan lingkungan bekerja yang adil, aman, · Ensuring a fair, safe and inclusive working Strategi Pencapaian Target Target Achievement Strategies
dan inklusif. environment. · Melaksanakan kegiatan TJSL sejalan dengan · Conducting CSR activities in line with 4 activity
· Mengembangkan talenta dan kemampuan · Developing employees’ talents and abilities. 4 target kegiatan (Peduli Lingkungan, Peduli targets (Caring for the Environment, Caring for
karyawan. Pendidikan, Peduli Pelanggan, dan Peduli Education, Caring for Customers, and Caring
· Berpartisipasi dalam memajukan pendidikan · Playing an active role in advancing Indonesian Masyarakat) bekerja sama dengan semua insan for the Community) in collaboration with all
Indonesia, salah satunya melalui pendirian SMK education, such as through the establishment of dalam Grup Perseroan. employees in the Company’s Group.
Suryacipta Karawang. SMK Suryacipta Karawang Vocational School.

22 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 23
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

TANTANGAN DALAM MENCAPAI CHALLENGES IN ACHIEVING Aspek Permasalahan Pengaruh terhadap Perseoran
KEBERLANJUTAN SUSTAINABILITY Aspect Challenge Impact on the Company

Tuntutan penyediaan lapangan pekerjaan. Menciptakan lapangan pekerjaan dan peluang bisnis
di wilayah Perseroan beroperasi sesuai dengan regulasi
Untuk mencapai kinerja Perseroan, kami telah To achieve sustainable performance, the Company
yang berlaku.
melakukan identifikasi tantangan yang menjadi has identified challenges to be tackled together, as
perhatian untuk ditanggulangi bersama, di antaranya: follows: Demand for job creation. Creating job opportunities and business opportunities
in the areas where the Company operates in accordance
1. Perseroan memiliki tiga pilar bisnis, yaitu sektor 1. The Company has three business pillars i.e. with applicable regulations.
properti, konstruksi, dan perhotelan, sehingga property, construction, and hospitality sectors, Sosial Tantangan koordinasi dengan warga. Melakukan manajemen kemasyarakatan, dan
diperlukan pelibatan mitra dan pemasok yang therefore various partners and suppliers need Social mengalokasi waktu untuk koordinasi dan advokasi
sangat beragam untuk memahami konteks to be involved so that they can comprehend the dalam tata waktu konstruksi dan pembangunan.

keberlanjutan. context of sustainability. Coordination challenges with residents. Allocating time for coordination and advocacy in
2. Sektor properti dan konstruksi sangat 2. The property and construction sectors are construction and development timelines.
bergantung pada sumber daya alam untuk highly dependent on natural resources for their Masyarakat membuang sampah di sekitar Alokasi biaya untuk membersihkan gedung dan area di
operasinya, sehingga Perseroan harus dapat operations, therefore the Company must be able gedung. sekitar gedung.

memastikan adanya keberlanjutan material to ensure the sustainability of environmentally People littering around the building. Cost allocation for cleaning the building and the area
yang ramah lingkungan. friendly materials. around the building.
3. Persyaratan desain bangunan yang lebih ketat 3. Stricter building design requirements also Lokasi operasional yang berada di daerah Melakukan manajemen kemasyarakatan guna menjaga
memberikan tantangan bagi kami untuk pose a challenge in maintaining a balance niaga yang padat. harmonisasi dengan lingkungan sekitar.

mempertahankan keseimbangan antara aspek between economic, environmental, social and Operational location in a busy commercial Conducting community management in order
ekonomi, lingkungan, sosial, dan teknologi. technological aspects. Lingkungan
area. to maintain harmonization with the surrounding
environment.
4. Selama masa pandemi COVID-19, sangat kritikal 4. During the COVID-19 pandemic, it is very critical Environment
bagi kami untuk menjaga dan meningkatkan for us to maintain and increase customers’ Ancaman perubahan iklim yang dapat Melakukan penghijauan, dan mulai menghitung
berdampak pada kondisi finansial. efisiensi energi, serta menggunakan teknologi yang
kepercayaan pelanggan terhadap produk confidence in the Company’s property products lebih ramah lingkungan.
properti dan layanan Perseroan dengan tetap and services while observing strict health
mempertahankan kesehatan dengan baik. protocol. The threat of climate change that can adversely Conducting replanting, calculating energy efficiency,
affect financial conditions. and using more environmentally friendly technologies.

Perubahan Undang-Undang dan/atau peraturan. Perseroan secara aktif memantau perubahan regulasi
Permasalahan dan Penerapan Kinerja Sustainability Performance Issues dan segera melakukan penyesuaian dengan Undang-
Keberlanjutan and Implementation Undang ataupun peraturan baru.
Perseroan juga melakukan pemetaan atas isu dan The Company has also mapped the issues and Changes to Laws and/or Regulations.
The Company actively monitors regulatory changes and
permasalahan yang dihadapi dalam penerapan problems faced in implementing sustainability immediately makes adjustments in accordance with
kinerja keberlanjutan. Tantangan dan permasalahan performance. These challenges and issues present new laws or regulations.
ini menjadi kesempatan bagi Perseroan untuk terus an opportunity for the Company to continuously Tata Kelola Kemampuan sumber daya manusia, termasuk Melakukan pelatihan dan peningkatan kompetensi bagi
meningkatkan kinerja keberlanjutan. improve its sustainability performance. Governance setiap insan yang berada dalam struktur tata seluruh jajaran karyawan, termasuk pimpinan.
kelola perusahaan

Aspek Permasalahan Pengaruh terhadap Perseoran Human resources’ capabilities, including Conducting training and competency improvement for
Aspect Challenge Impact on the Company every employee in the corporate governance all employees at all levels, including the leadership level.
structure
Perubahan tingkat suku bunga yang Peningkatan efisiensi dan pemilihan bahan baku yang
cenderung tinggi, serta biaya bahan baku hemat biaya, tanpa mengurangi kualitas.
yang meningkat.

Changes in interest rates tend to be high, as Increased efficiency and cost-effective selection of raw
well as rising raw material costs. materials without compromising quality.
Ekonomi Kondisi ekonomi yang belum sepenuhnya Pengaturan arus kas untuk cadangan dana, jika
Economic stabil. diperlukan sewaktu-waktu.

Economic conditions remain unstable. Cash flow arrangements for fund reserves, if needed at
any time.

24 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 25
Tata Kelola Keberlanjutan
Berkelanjutan Kinerja Keberlanjutan
Sustainability Governance Sustainability Performance

VISI DAN MISI PERSEROAN


Company Vision and Mission

Membangun Indonesia yang lebih baik


melalui unit usaha konstruksi, properti
dan perhotelan yang terpadu dan handal,
terpercaya dan berkualitas tinggi di
Indonesia.

Vision
To build a better Indonesia through an

Visi
integrated, reliable, trusted, and high quality
MELIA BALI HOTEL group of construction, property and hospitality
companies.

Menyediakan produk-produk berkualitas

Mission
dan jasa pelayanan prima melalui

PROFIL
kesungguhan dan kehandalan manajemen

MISI
untuk menciptakan nilai yang optimal
bagi para pelanggan, pemegang saham,

PERUSAHAAN
karyawan dan masyarakat Indonesia.

To provide quality products and superior


services through the commitment and
excellence of our management in order to

Company Profile
create optimal value for our customers,
shareholders, employees, and the Indonesian
people.

26 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 27
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

BUDAYA PERUSAHAAN STRIVE FOR EXCELLENCE CUSTOMER FOCUS


Corporate Culture TRUSTWORTHINESS
Selalu dapat dipercaya dan diandalkan
Senantiasa berusaha untuk mencapai
hasil yang terbaik bagi para pemangku
kepentingan
Senantiasa berusaha untuk mencapai
hasil yang terbaik bagi para pemangku
kepentingan
Always being trustworthy and reliable
Always striving to achieve the best Always striving to achieve the best
result for the Stakeolder result for the Stakeolder

TRUSTWORTHINESS
VALUE DELIVER SERVICE
SELALU DAPAT DIPERCAYA DAN DIANDALKAN INTEGRITY RESPECT
CREATION SOLUTIONS EXCELLENCE
PERSISTENCE
Always being trustworthy and reliable
Merupakan nilai moral yang luhur di mana pribadi yang memegang teguh nilai
ini bisa dipercaya, menempatkan dirinya mengemban tugas dengan baik karena
menjunjung tinggi etika. Pribadi yang secara konsisten bisa dipercaya, dengan
berjalannya waktu akan bisa diandalkan karena ia selalu berpegang teguh pada
nilai moral yang luhur tersebut.

A noble moral value as those who uphold it are trustworthy and able to perform their
Nilai budaya Korporasi menjadi dasar dan These Corporate cultural values serve as a guide for
duties well as they champion ethical conducts. In time, consistent and trustworthy
panduan bagi setiap insan Perseroan serta every employee of the Company and constitute a
individuals will become reliable as they uphold the aforementioned moral value.
merupakan struktur budaya korporasi yang strong corporate culture structure as the foundation
kuat sebagai fondasi Perseroan dan anak usaha. for the Company and its subsidiaries. The main
Komponen pokok yang membentuk budaya
STRIVE FOR EXCELLENCE
components that make up the Company’s corporate
korporasi Perseroan terdiri dari tiga hal, yaitu: culture are as follows:
SENANTIASA BERUSAHA UNTUK MENCAPAI HASIL YANG
TERBAIK BAGI PARA PEMANGKU KEPENTINGAN
Always striving to achieve the best results for the
Stakeholders
Upaya sungguh-sungguh untuk menjadi yang terbaik, strive for excellence tak
bertujuan mencapai kesempurnaan karena kesempurnaan sangat subjektif, namun
menjadi yang terbaik dalam situasi dan kondisi yang dihadapi.
NILAI INTI SIKAP KERJA KARAKTERISTIK
Earnest efforts to be the best, strive for excellence, not aiming for perfection as Core Value Work Attitudes Characteristics
perfection is highly subjective, but to be the best in the situation and condition that Merupakan prinsip-prinsip dasar Yang pengejawantahannya Merupakan hal-hal yang
lie ahead. yang diyakini baik dan benar oleh menjadi tindakan sehari-hari terkandung di dalam sikap kerja
Korporasi dan bila dijalankan mencerminkan masing-masing agar perilaku utama berjalan
secara konsisten dan serentak makna nilai inti yang harus secara efektif.

CUSTOMER FOCUS oleh setiap jajaran Direksi dan


Karyawan SSIA Group diyakini
dijalankan secara konsisten
sehingga menjadi perilaku setiap
SENANTIASA MENGUTAMAKAN KEPUASAN PELANGGAN akan membawa Korporasi individu SSIA Group.
Always prioritizing customer satisfaction mencapai visi dan misinya.
Mengerti dan memahami kebutuhan pelanggan dan melayani sepenuh hati secara
cepat dan tanggap serta membina hubungan baik dengan pelanggan. The basic principles believed Reflect each of the core Elements within work attitudes
to be good and true, and if value’s definition that must be that ensure the major behavior is
Know and understand the needs of customers and serve wholeheartedly as fast and implemented simultaneously implemented consistently on implemented effectively.
responsive as possible and fostering good relations with customers. and consistently by SSIA Group’s a daily basis so that it would
Directors and Employees, would become the behavior of each
enable the Company to achieve member of the SSIA Group.
its vision and mission.

28 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 29
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

IDENTITAS PERUSAHAAN [2-1] BIDANG USAHA DAN ANAK USAHA [2-6]


Corporate Identity Linies of Business and Subsidiaries

Bidang usaha Perseroan terdiri dari tiga, yaitu: The Company has three lines of business, as follows:
Nama Perusahaan
PT Surya Semesta Internusa Tbk
Company Name

Tanggal Pendirian 15 Juni 1971 Properti


Date of Establishment 15 June 1971 Property
Perseroan didirikan dengan nama PT Multi Investments Ltd. Berdasarkan Akta No. 37
tanggal 15 Juni 1971. Dibuat di hadapan Ny. Umi Sutamto, S.H., Notaris di Jakarta yang Pengembang dan pengelola kawasan industri, real estate, gedung, dan pusat
telah mendapat persetujuan dari Menteri Kehakiman Republik Indonesia dalam Surat perdagangan.
Keputusannya No.J.A.5/150/16 tanggal 8 September 1971 serta diumumkan dalam BNRI Anak Usaha: PT Suryacipta Swadaya (Suryacipta), PT TCP Internusa (TCP), PT Siti Agung
Dasar Hukum Pendirian
No.80, tanggal 5 Oktober 1971, Tambahan No. 458
Legal Basis of Establishment Makmur/SAM (Jumana Bali Ungasan Resort), PT Surya Energi Parahita (SEP) sebagai anak
The Company was established under the name PT Multi Investments Ltd. based on
Deed No.37 dated 15 June 1971, prepared and presented before Mrs. Umi Sutamto, S.H.,
usaha Suryacipta.
Notary in Jakarta, approved by the Minister of Justice of the Republic of Indonesia by
virtue of Decree No. J.A.5/15016 dated 8 September 1971, and announced in the BNRI Developers and operators of industrial estates, real estate, buildings and trade centers.
No. 80, dated 5 October 1971, Supplement No. 458 Subsidiaries: PT Suryacipta Swadaya (Suryacipta), PT TCP Internusa (TCP), PT Siti Agung Makmur/
SAM (Jumana Bali Ungasan Resort), Suryacipta’s subsidiary PT Surya Energi Parahita (SEP).
Bergerak dalam bidang pengembangan kawasan industri, properti komersial, jasa
Bidang Usaha [2-6] konstruksi dan perhotelan melalui penyertaan pada Entitas Anak
Lines of Business Engaged in industrial estate development, commercial property, construction services,
and hospitality through investment in Subsidiaries.
Konstruksi
Wilayah Operasional 15 kota tersebar di seluruh Indonesia. Construction
Operational Area 15 cities across Indonesia

Komposisi Pemegang Saham PT Arman Investment Utama: 8,59% Jasa kontraktor umum di bidang pembangunan bangunan komersial,
Lebih dari 5% PT Persada Capital Investama: 7,85% pertambangan, dan infrastruktur.
Shareholding Composition Intrepid Investments Limited: 7,74% Anak Usaha: PT Nusa Raya Cipta Tbk (NRCA)
Over 5% Masyarakat | Public: 72,49%
Developers and operators of industrial estates, real estate, buildings and trade centers.
Tempo Scan Tower, Lantai 20 Subsidiaries: PT Nusa Raya Cipta Tbk (NRCA)
Jl. H.R. Rasuna Said Kav. 3-4 Kuningan – Jakarta 12950
Indonesia
Alamat
Telp. | Phone: +6221 526 2121, 527 2121
Address
Faks | Fax: +6221 526 7878
E-mail: inquiry@suryainternusa.com
Situs Web | Website: www.suryainternusa.com
Perhotelan
Hospitaly

Pengembang dan pengelola hotel dan resort.


Anak Usaha: PT Suryalaya Anindita International/SAI (Melia Bali Hotel dan Gran Melia
Jakarta), PT BATIQA Hotel Manajemen/BHM (BATIQA Hotels), PT Surya Internusa Hotels (SIH),
PT Ungasan Semesta Resort/USR (Jumana Bali Ungasan Resort).

Developers and operators of hotels and resorts.


Subsidiaries: PT Suryalaya Anindita International/SAI (Melia Bali Hotel dan Gran Melia
Jakarta), PT BATIQA Hotel Manajemen/BHM (BATIQA Hotels), PT Surya Internusa Hotels (SIH),
PT Ungasan Semesta Resort/USR (Jumana Bali Ungasan Resort).

30 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 31
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

KEANGGOTAAN BEBERAPA ASOSIASI ASSOCIATION MEMBERSHIPS [2-28] Skala Usaha


[2-28] Scale of Business
Uraian Satuan
2022 2021 2020
Sebagai perusahaan yang bergerak dalam bidang As a company engaged in the construction sector, Description Unit
konstruksi, kami tergabung dalam berbagai asosiasi we are registered with various associations that Jumlah Karyawan Orang 2.633 2.419 2.520
yang relevan dengan bisnis utama Perseroan. Sampai are relevant to the Company’s core businesses. To Number of Employees People

saat ini, Perseroan belum terlibat dalam asosiasi yang date, the Company has yet to be registered with Total Laba (Rugi) Bersih Miliar Rupiah 176 (200) (88)
Total Net Profit (Loss) Billion Rupiah
spesifik mengenai keberlanjutan, akan tetapi, kami associations focusing on sustainability. However, we
telah tergabung dalam beberapa asosiasi terkait have been registered with several associations related Total Kapitalisasi
Total Capitalization
dengan aspek ekonomi, lingkungan, sosial, dan tata to economic, environmental, social, and governance
Kapitalisasi Pasar 1.289,2 2.277,3 2.705,5
kelola. aspects.
Market Capitalization

Total Aset 8.290 7.752 7.620*


Nama Asosiasi Posisi Total Assets Miliar Rupiah
Association Name Position
Total Liabilitas Billion Rupiah 4.030 3.702 3.389*
Asosiasi Pengusaha Indonesia (Apindo) Dewan Penasihat Total Liabilities
Indonesian Employers Association (Apindo) Advisory Board
Total Ekuitas (Tidak termasuk Kepentingan Non-Pengendali) 3.840 3.585 3.751
Himpunan Kawasan Industri (HKI) Indonesia Wakil Ketua Umum Bidang Agraria Total Equity (Excluding Non-Controlling Interest)
Indonesian Industrial Estates Association (HKI) Vice Chairman of Agrarian
* Penyajian kembali informasi | Restatement [2-4]
Sekretaris Umum DPP
Hotel Human Resources Management Association (HHRMA)
Central Executive Board General Secretary

Perhimpunan Hotel & Restoran Indonesia (PHRI) Ketua Bidang Bintang & Non Bintang, Anggota
Indonesia Hotel & Restaurant Association (PHRI) Head of Star and Non-Star Division, Member
RANTAI PASOK [2-6] SUPPLY CHAIN [2-6]
Asosiasi Emiten Indonesia (AEI)
Indonesian Public Listed Companies Association (AEI)
Seluruh kelangsungan kegiatan operasional The Company’s entire operations are supported
Asosiasi Kontraktor Indonesia (AKI)
Indonesian Contractors Association (AKI) Perseroan didukung dengan rantai pasokan yang by a supply chain that complies with feasibility
Asosiasi Logistik Indonesia sesuai dengan standar kelayakan. Dalam proses standards. In its business processes, the Company
Indonesian Logistics Association bisnisnya, Perseroan melibatkan berbagai pihak involves various stakeholders consisting of vendors,
Asosiasi Pengelola Pusat Belanja Indonesia (APPBI) yang terdiri dari vendor, kontraktor, konsultan, dan contractors, consultants, and local suppliers. The
Indonesia Shopping Center Association pemasok lokal. Pelibatan pemasok lokal bertujuan involvement of local suppliers aims to contribute to
Asosiasi Public Relation untuk turut mendukung pemulihan ekonomi the recovery of the national economy. The established
Public Relation Association Anggota
Member nasional. Kerja sama yang dijalin mengacu pada partnerships refer to the Corporate Governance
Bali Hotel Association Pedoman Tata Kelola Perusahaan dan Pedoman Guideline and the Code of Conduct. The guideline
Indonesia Corporate Secretary Association (ICSA) Perilaku (Code of Conduct). Pedoman tersebut regulates the principle of optimal procurement of
Jakarta Hotel Association mengatur prinsip pengadaan barang dan jasa secara goods and services based on the calculation of needs,
optimal berdasarkan perhitungan kebutuhan, serta as well as the procurement of goods and services
Kamar Dagang dan Industri Indonesia (KADIN)
Indonesian Chamber of Commerce and Industry (KADIN) pengadaan barang dan jasa yang dilakukan secara that are carried out in a fair, open, competitive, and
Perkumpulan Pengusaha Konstruksi Terintegrasi (PAKTI) adil, terbuka, berdaya saing, transparan, dan tidak transparent manner without conflicts of interest.
Integrated Construction Entrepreneurs Association (PAKTI) mengandung unsur benturan kepentingan.
Real Estate Indonesia (REI)
Perseroan melalui anak usahanya juga melakukan The Company through subsidiaries also makes
upaya strategis bersama pemasok atau sub- strategic efforts with selected suppliers or sub-
kontraktor terpilih untuk menjaga rantai pasokan contractors to maintain a healthy supply chain, such
yang sehat, seperti kesepakatan kerja sama untuk as partnerships agreements to set selling prices when
menetapkan harga jual saat kondisi harga pasar tidak market price conditions are uncertain. The Company
menentu. Perseroan juga memastikan ketersediaan also ensures the availability of raw materials in each

32 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 33
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

bahan baku pada setiap proyek untuk meminimalisasi project to minimize the impact of the risk of rising waktu dari 1 Januari-31 Desember 2022. Konten dalam this Report refer to the Financial Services Authority
dampak dari risiko kenaikan biaya dan kelangkaan costs and raw material scarcity. Laporan ini mengacu pada Peraturan Otoritas Jasa Regulation (POJK) No. 51/POJK.03/2017 and Circular
bahan baku. Keuangan (POJK) No. 51/POJK.03/2017 dan Surat Letter of The Financial Services Authority (SEOJK)
Edaran Otoritas Jasa Keuangan (SEOJK) No. 16/ No. 16/SEOJK.04/2021, and also with reference to with
Dalam upaya pencegahan risiko yang mungkin terjadi To prevent risks that may occur in the supply chain, SEOJK.04/2021, serta merujuk pada (with reference reference to the 2021 Global Reporting Initiative (GRI)
dalam rantai pasok, Perseroan telah melakukan the Company has made the following efforts: to) Standar Global Reporting Initiative (GRI) 2021. Standards.
beberapa antisipasi sebagai berikut:
1. Menerapkan prinsip pengadaan barang dan 1. Applying the principles of procurement of Penyajian data pada Laporan ini merupakan The data in this Report were consolidated from
jasa dalam Pedoman Tata Kelola Perusahaan goods and services in the Corporate Governance konsolidasi dari PT Surya Semesta Internusa Tbk (SSIA PT Surya Semesta Internusa Tbk (SSIA Group) and
yang efektif, efisien, adil, berdaya saing, dan Guideline that are effective, efficient, fair, Group) beserta anak usahanya, yaitu PT Suryacipta its subsidiaries, namely PT Suryacipta Swadaya
transparan. competitive, and transparent. Swadaya (Suryacipta), PT TCP Internusa (TCP), (Suryacipta), PT TCP Internusa (TCP), PT Sitiagung
2. Menggunakan sumber daya secara lebih 2. Using resources more efficiently and PT Sitiagung Makmur (SAM), PT Nusa Raya Cipta Tbk Makmur (SAM), PT Nusa Raya Cipta Tbk (NRCA),
efisien dan menjunjung tinggi kesehatan dan championing health and safety in the supply (NRCA), PT Suryalaya Anindita Internasional (SAI), PT Suryalaya Anindita Internasional (SAI), PT BATIQA
keselamatan dalam rantai pasok, termasuk chain, including preference for suppliers with PT BATIQA Hotel Manajemen (BHM), PT Ungasan Hotel Manajemen (BHM), PT Ungasan Semesta
preferensi untuk pemasok yang memiliki ISO 14001 and ISO 45001 certifications and Semesta Resort (USR), dan PT Surya Energi Parahita Resort (USR), and PT Surya Energi Parahita (SEP).
sertifikasi ISO 14001 dan ISO 45001, serta memiliki environmentally friendly products. (SEP). Dengan demikian, terdapat perbedaan lingkup Therefore, there are differences in the scope of
produk yang ramah lingkungan. pelaporan untuk tahun 2022 dengan tahun 2021 dan reporting for 2022 and 2021 and 2020 as the scope
3. Melakukan pertemuan vendor secara berkala 3. Conducting periodic vendor meetings to establish 2020, di mana lingkup pelaporan tahun 2022 tidak of reporting for 2022 does not include data from
untuk membangun komunikasi dua arah two-way communication to disseminate the termasuk data dari PT SLP Surya Ticon Internusa PT SLP Surya Ticon Internusa (SLP) because SLP is
sekaligus mensosialisasikan program dan Company’s supply chain programs and policies, (SLP) dikarenakan SLP sudah tidak menjadi anak no longer a subsidiary of the Company. Some of the
kebijakan rantai pasok Perseroan, serta and to receive input from business partners as perusaahan. Beberapa informasi yang dinyatakan information stated or restated in this report, namely
mendengar masukan dari mitra bisnis sebagai basis of evaluation for improvements. atau disajikan kembali (restatement) dalam Laporan data related to customer satisfaction survey, number
bahan evaluasi perbaikan. ini, yaitu terkait data survei kepuasan pelanggan, of room nights, energy, emissions, water usage, and
4. Melakukan audit internal dan eksternal secara 4. Conducting regular internal and external audits. jumlah room nights, energi, emisi, penggunaan air, economic performance that are is due to differences
berkala. Selama tahun 2022, tidak ditemukan In 2022, there were no violations in goods and serta kinerja ekonomi. Hal tersebut dikarenakan in calculation methods.
adanya pelanggaran praktik pengadaan barang services procurement. adanya perbedaan metode perhitungan.
dan jasa.
Saat ini, Perseroan belum melakukan penjaminan The Company did not provide assurance from
(assurance) dari pihak eksternal terhadap Laporan external parties for this Report, however, all data and
ini, namun seluruh data dan informasi yang tersaji information presented in this Sustainability Report

PROFIL LAPORAN
dalam laporan keberlanjutan ini telah mendapat have been approved by the Board of Directors,
persetujuan Direksi, Dewan Komisaris, unit/divisi the Board of Commissioners, and relevant units/

Report Profile terkait untuk diterbitkan sebagai penyampaian


kepada pemangku kepentingan. Selain itu, data
divisions to be published as information disclosure to
stakeholders. In addition, the financial data presented
mengenai keuangan yang disampaikan telah diaudit have been audited by Amir Abadi Jusuf Aryanto,
oleh KAP Amir Abadi Jusuf Aryanto, Mawar & Rekan. Mawar & Rekan Public Accounting Firm.
TENTANG LAPORAN ABOUT THE REPORT
[2-2][2-3][2-4][2-5] [2-2][2-3][2-4][2-5]

Laporan Keberlanjutan PT Surya Semesta Internusa PT Surya Semesta Internusa Tbk (SSIA)’s Sustainability
Tbk. (SSIA) diterbitkan setiap tahun bersamaan Report is published annually together with the
dengan Laporan Tahunan. Laporan ini memuat Annual Report. This Report contains achievements,
informasi mengenai pencapaian, strategi, strategies, impacts, responses to sustainability
dampak, respons terhadap kinerja keberlanjutan, performance, as well as support for the achievement
serta dukungan terhadap pencapaian Tujuan of the Sustainable Development Goals (SDGs) for the
Pembangunan Berkelanjutan (TPB) dengan periode 1 January-31 December 2022 period. The contents of

34 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 35
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Topik Material [3-1][3-2] Material Topics [3-1][3-2] Pilar Strategi Batasan dan Dampak
Berdasarkan isu-isu yang signifikan bagi Perseroan Based on significant issues for the Company and Justifikasi Topik Material [3-3] Keberlanjutan Boundaries and Impacts

dan pemangku kepentingan dalam kelangsungan stakeholders in business continuity, the Company Justification of Material Topic Sustainability Eksternal
Strategy Pillar Internal
External
usaha. Perseroan telah menetapkan topik material has determined material topics through an internal
melalui diskusi internal yang dilaksanakan 22 discussion held on 22 November 2022 as well as a GRI 303
Air dan Efluen “Protecting the Environment”
November 2022 serta survei yang telah dilaksanakan survey conducted in 2021 as the survey results were Water and Effluent
pada tahun 2021, di mana hasil survei tersebut masih still relevant to the current condition of the Company.
Perseroan memerlukan banyak air untuk menjalankan Lingkungan Karyawan Pemerintah dan
relevan terhadap kondisi Perseroaan saat ini. usahanya. Untuk itu, pengelolaan air dan efluen harus Masyarakat Lokal
dilakukan secara efiesien, memastikan buangan efluen di
bawah standar baku mutu yang ditetapkan.
Dalam Laporan keberlanjutan ini, Perseroan berfokus In this Sustainability Report, the Company focuses on
pada sembilan topik material sebagai isu utama nine material topics as the main issues from economic, The Company needs a substantial amount of water to run Environmental Employees Government
its business. To this end, water and effluent management and Local
dari aspek ekonomi, lingkungan, dan sosial yang environmental and social aspects whose impacts
must be carried out efficiently to ensure that effluent Communities
dampaknya berpengaruh pada keberlanjutan affect the Company’s sustainability. Material topics discharge is below the set quality standards.
Perseroan. Pemetaan topik material dilakukan mapping was carried out based on the four pillars GRI 302 & 305
berdasarkan empat pilar dan dukungan Perseroan and the Company’s support for the achievement of Energi dan Emisi “Protecting the Environment”
terhadap Tujuan Pembangunan Berkelanjutan (TPB). the Sustainable Development Goals (SDGs). Energy and Emission

Dalam kegiatan opreasional, Kami memanfaatkan Lingkungan Karyawan Masyarakat Lokal


energi dalam jumlah yang cukup signifikan baik dari
Pilar Strategi Batasan dan Dampak penggunaan bahan bakar maupun listrik sehingga
Justifikasi Topik Material [3-3] Keberlanjutan Boundaries and Impacts menghasilkan emisi Gas Rumah Kaca (GRK). Kami
Justification of Material Topic Sustainability menyadari bahwa penggunaan bahan bakar dan listrik
Eksternal
Strategy Pillar Internal tidak dapat kami hindari, akan tetapi kami terus berupaya
External
untuk melakukan efisiensi penggunaan bahan bakar dan
listrik dengan harapan emisi GRK yang kami hasilkan
mengalami penurunan.
Kinerja Ekonomi
Economic Performance In our operations, we consume a significant amount of Environmental Employees Local
GRI 201 energy generated by fuel and electricity, resulting in green Communities
Kinerja Ekonomi “Delivering Product & Service Excellence” house gas (GHG) emissions. We are keenly aware that we
Economic Performance cannot avoid fuel and electricity consumption. However,
we continuously strive to efficiently consume fuel and
Kinerja ekonomi merupakan kinjerja utama sebagai hasil Produk dan Jasa Karyawan dan Partner Bisnis dan electricity in order to reduce our GHG emissions.
dari kegiatan operasional Perseroan dan untuk menjamin Pemegang Saham Masyarakat Lokal
keberlangsungan usaha, serta memberikan nilai tambah GRI 306
bagi seluruh pemangku kepentingan. Limbah “Protecting the Environment”
Waste
Economic performance is the main performance Products and Employees and Business Partners Dalam kegiatan operasional, kami menghasilkan limbah, Lingkungan Karyawan Masyarakat Lokal
benchmark as the result of the Company’s operational Services Shareholders and Local baik limbah padat maupun limbah cair yang bersifat
activities and to ensure business continuity, as well as to Communities Bahan Berbahaya dan Beracun (B3) maupun Non B3.
provide added value to all stakeholders. Perseroan berkomitmen untuk terus mengolah limbah
yang kami hasilkan secara bertanggung jawab, sehingga
tidak mencemari lingkungan sekitar wilayah operasional
Kinerja Lingkungan kami.
Environmental Performance
In our operations, we generate waste, both solid waste Environmental Employees Local
GRI 301 and liquid waste, which are hazardous and toxic (B3) Communities
Material “Protecting the Environment” and Non-B3. The Company is committed to persistently
Materials conducting waste treatment in a responsible manner
Perseroan membutuhkan bahan baku atau material Lingkungan Karyawan Partner Bisnis dan to prevent pollution in the environment around our
dengan kualitas yang baik, dengan berupaya mengurangi Pelanggan operational areas.
dampak negatif pada lingkungan.

The Company needs raw materials or materials with Environmental Employees Business Partners
good quality in order to reduce its adverse impact on the and Customers
environment.

36 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 37
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Pilar Strategi Batasan dan Dampak TANGGAPAN TERHADAP UMPAN RESPONSE TO FEEDBACK
Justifikasi Topik Material [3-3] Keberlanjutan Boundaries and Impacts BALIK
Justification of Material Topic Sustainability Eksternal
Strategy Pillar Internal
External
Perseroan mengucapkan terima kasih atas saran The Company is grateful for the suggestions that
yang telah diberikan oleh pemangku kepentingan. have been provided by stakeholders. In 2022, the
Kinerja Sosial Saran untuk perbaikan laporan keberlanjutan Company received a suggestion to improve the
Social Performance adalah diperlukannya data kuantitatif agar setiap sustainability report by using quantitative data to
GRI 403 kinerja dapat lebih terukur. Atas saran ini, Perseroan better measure each performance category. Based on
Keselamatan dan Kesehatan Kerja (K3) “Looking after People”
Occupational Health and Safety (OHS) berupaya memberikan data yang lebih komprehensif this suggestion, the Company strives to provide more
pada laporan keberlanjutan ini, walaupun Perseroan comprehensive data in this sustainability report, even
Keselamatan dan kesehatan kerja (K3) menjadi prioritas Insan Karyawan Partner Bisnis,
utama untuk memastikan seluruh karyawan dapat Masyarakat Lokal, masih harus meningkatkan kualitasnya. though the Company still has to improve the quality
bekerja secara maksimal. dan Pelanggan of its sustainability reporting.
Occupational health and safety (OHS) is a top priority to People Employees Business
ensure that all employees can work optimally. Partners, Local
Communities, and
Customers Kontak terkait Pelaporan [2-3]
GRI 404 Public Relations PT Surya Semesta Internusa Tbk
Pendidikan dan Pelatihan “Looking after People” Tempo Scan Tower Lantai 20 | 20th Floor
Training and Education
Jl. H.R. Rasuna Said Kav. 3-4 Kuningan - Jakarta 12950, Indonesia
Perseroan menyadari bahwa kompetensi sumber daya Insan Karyawan Partner Bisnis
Telp. | Phone : +6221 526 2121, 527 2121
manusia kami diperlukan untuk mencapai kinerja
yang optimum, maka dari itu, kami selalu berupaya Faks | Fax : +6221 526 7878
untuk memberikan pendidikan dan pelatihan untuk Surel | E-mail : pr@suryainternusa.com
meningkatkan dan mengembangkan komptensi seluruh
karyawan. Situs Web | Website : https://www.suryainternusa.com

The Company firmly believes that competent human People Employees Business Partners
resources are needed to achieve optimum performance.
Therefore, we consistently strive to provide education and
training to improve and develop the competence of all
employees.

GRI 413
Masyarakat Lokal “Looking after People”
Local Communities

Masyarakat lokal merupakan pemangku kepentingan Insan Karyawan dan Partner Bisnis dan
yang secara langsung terdampak oleh kegiatan Pemegang Saham Masyarakat Lokal
operasional, sehingga menjadi bagian yang tidak
terpisahkan dari pertumbuhan Perseroan.

Local communities are stakeholders who are directly People Employees and Business Partners
affected by the Company’s operational activities, so they Shareholders and Local
become an integral part of the Company’s growth. Communities

GRI 416
Keselamatan dan Kesehatan Pelanggan “Delivering Product & Service Excellence”
Customer Health and Safety

Sebagai perusahaan yang bergerak di bidang jasa, Produk dan Jasa Karyawan Pelanggan
Perseroan mengutamakan keselamatan dan kesehatan
pelanggan untuk meningkatkan nilai dan kepercayaan.

As a service company, the Company prioritizes customer Products and


safety and health to increase value and trust. Services Employees Customers

CSR Program Rebuild my School Charity Golf Tournament with Happy Hearts Indonesia

38 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 39
Tata Kelola Berkelanjutan Kinerja Keberlanjutan
Sustainability Governance Sustainability Performance

TATA KELOLA KEBERLANJUTAN


Sustainability Governance

STRUKTUR TATA KELOLA PERSEROAN CORPORATE GOVERNANCE


[2-9] STRUCTURE [2-9]

Rapat Umum Pemegang Saham


General Meeting of Shareholders

Dewan Komisaris
Komite Remunerasi Board of Commissioners Komite Audit
Remuneration Committee Audit Committee

JUMANA BALI UNGASAN RESORT


Direksi
Board of Director

Corporate Secretary Internal Audit

Struktur Tata Kelola Perseroan terdiri dari Rapat The Company’s Governance Structure consists of the
Umum Pemegang Saham (RUPS), Dewan Komisaris, General Meeting of Shareholders (GMS), the Board of

TATA KELOLA
dan Direksi serta dibantu oleh organisasi pendukung, Commissioners, and the Board of Directors assisted
seperti Komite Audit, Komite Remunerasi, Sekretaris by supporting bodies, such as the Audit Committee,
Perusahaan, dan Unit Audit Internal. RUPS merupakan Remuneration Committee, Corporate Secretary,
badan tertinggi dalam struktur tata kelola Perseroan. and Internal Audit Unit. The GMS is the highest

BERKELANJUTAN
menjalankan kegiatan operasional, dan memastikan body in the corporate governance structure. Board
Direksi dan Dewan Komisaris menjalankan of Directors and Board of Commissioners carries
keseimbangan capaian kinerja lingkungan, sosial, out operational activities, and ensures a balance
dan tata kelola (LST), di samping kinerja ekonomi. of environmental, social and governance (ESG)

Sustainability Governance Informasi lebih lanjut mengenai nominasi, pemilihan,


evaluasi kinerja Direksi dan Dewan Komisaris dapat
performance achievements, in addition to economic
performance. Further information regarding the
dilihat pada Laporan Tahunan PT Surya Semesta nomination, selection, performance evaluation of
Internusa Tbk 2022. [2-10][2-11][2-18] the Board of Directors and Board of Commissioners
is available in the 2022 Annual Report of PT Surya
Semesta Internusa Tbk. [2-10][2-11][2-18]

Perseroan belum memiliki fungsi tersendiri untuk The Company has yet to have a separate function
mengelola kinerja keberlanjutan, namun komitmen to manage sustainability performance. However,
keberlanjutan telah menjadi tanggung jawab kolektif the commitment to sustainability has become

40 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 41
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

seluruh Direktur dan Departemen, baik di holding, the collective responsibility of all Directors and Untuk itu, melalui Pilar Keberlanjutan, Perseroan Accordingly, the Company seeks to mitigate climate
unit bisnis, maupun anak usaha. Pengelolaan kinerja Departments, both at the holding company, berupaya memitigasi risiko iklim yang berdampak risk and its negative impacts on sustainability through
keberlanjutan terintegrasi di seluruh fungsi, dan business units, and subsidiaries. The management negatif pada keberlanjutan. the Sustainability Pillar.
sementara ini dikoordinasi oleh Divisi Investor Relations of sustainability performance is integrated across
& Corporate Communications. Divisi Investor Relations all functions, and is currently being coordinated by Informasi lebih lanjut mengenai Tata Kelola Perseroan Further information regarding Corporate Governance
& Corporate Communications melaporkan kinerja the Investor Relations & Corporate Communications dan Manajemen Risiko dapat dilihat pada Laporan and Risk Management is available in the 2022 Annual
keberlanjutan secara langsung pada Direktur. Tugas Division, which reports sustainability performance Tahunan PT Surya Semesta Internusa Tbk 2022. Report of PT Surya Semesta Internusa Tbk.
Divisi Investor Relations & Corporate Communications directly to the Directors. The Investor Relations &
antara lain: [2-12][2-13][2-14] Corporate Communications Division’s duties are as
follows: [2-12][2-13][2-14] Kode Etik dan Budaya Keberlanjutan Code of Conduct and Corporate
• Mengatur perencanaan Perseroan, termasuk • Managing the Company’s planning, including Perseroan Sustainability Culture
strategi keberlanjutan, serta memastikan inisiatif the sustainability strategy and ensuring that Pedoman Perilaku dan Kode Etik Perusahaan The Code of Conduct is the foundation for all
dan target keberlanjutan tercakup dalam sustainability initiatives and targets are included merupakan landasan norma bagi seluruh insan employees in carrying out their professional duties.
perencanaan bisnis jangka pendek dan panjang in the short and long-term business plans of the Perseroan dalam menjalankan tugas profesinya. The Code of Conduct regulates the values of honesty
pada holding, unit bisnis, dan anak usaha. holding Company, business units and subsidiaries. Pedoman tersebut mengatur nilai-nilai kejujuran dan and a culture of integrity that must be observed by all
• Memastikan efektivitas strategi komunikasi • Ensuring the effectiveness of internal and budaya integritas yang wajib dipatuhi oleh seluruh employees.
internal dan eksternal terkait isu keberlanjutan external communication strategies related to insan Perseroan.
serta berperan sebagai koordinator program sustainability issues, as well as acting as the
tanggung jawab sosial perusahaan (TJSL). coordinator of the corporate social responsibility Perseroan memberikan sosialisasi terkait kode etik The Company regularly disseminates the code of
(CSR) program. dan budaya keberlanjutan secara berkala kepada conduct and sustainability culture to all employees
seluruh insan melalui berbagai media komunikasi. through various communication channels in order to
Upaya tersebut dilakukan untuk membentuk raise awareness of the code of conduct and shift the
KOMITMEN TATA KELOLA SUSTAINABILITY GOVERNANCE AND kesadaran yang tinggi akan implementasi kode etik paradigm toward environmentally friendly behavior.
KEBERLANJUTAN DAN MANAJEMEN RISK MANAGEMENT COMMITMENT dan mengubah perilaku menuju ramah lingkungan. In 2022, there were no cases of ethical violations.
RISIKO [2-23][2-24] [2-23][2-24] Selama tahun 2022, tidak ada kasus pelanggaran etika However, the Company consistently encourages
yang terjadi, namun Perseroan tetap memberikan employees to actively maintaining personal credibility
Perseroan memperhatikan prinsip-prinsip The Company pays close attention to risk himbauan kepada karyawan untuk ikut serta and the Company’s reputation.
manajemen risiko sebagai bagian dari penerapan management principles as part of the menjaga kredibilitas pribadi dan reputasi Perseroan.
praktik tata kelola perusahaan yang baik (good implementation of good corporate governance (GCG)
corporate governance/GCG) melalui penerapan practices through the implementation of the ISO Dukungan terhadap Antikorupsi Anti-Corruption Support [205-3]
Sistem Manajemen Risiko ISO 31000:2018 - Guidelines. 31000:2018 - Guidelines Risk Management System. The [205-3]
Perseroan mengidentifikasi dan memetakan Company regularly identifies and maps risks based Perilaku antikorupsi dan gratifikasi terdapat dalam Anti-corruption and gratification behavior is
risiko secara berkala berdasarkan taksonomi yang on a taxonomy that contains nine risk categories i.e. Pedoman Perilaku (Code of Conduct) yang mengacu contained in the Code of Conduct that refers to
berisikan sembilan kategori risiko, yaitu risiko pasar, market risk, legal risk, financial risk, commercial risk, pada Undang-Undang No. 20 Tahun 2001 tentang Law No. 20/2001 on Amendment to Law No. 31/1999
risiko hukum, risiko keuangan, risiko komersial, operational risk, human resources risk, information Perubahan atas Undang-Undang No. 31 Tahun 1999 on the Eradication of Criminal Acts of Corruption.
risiko operasional, risiko sumber daya manusia, risiko technology risk, disaster risk, and project risk. Each tentang Pemberantasan Tindak Pidana Korupsi. The Company also observes Law No. 8/2010 on the
teknologi informasi, risiko bencana, dan risiko proyek. risk is assessed based on the likelihoods and impact. Perseroan juga menerapkan Undang-Undang No. 8 Prevention and Eradication of Money Laundering
Setiap risiko dinilai berdasarkan tingkat kemungkinan Tahun 2010 tentang Pencegahan dan Pemberantasan Crime as an effort to support the government in
(likelihoods) dan dampak (impact). Tindak Pidana Pencucian Uang sebagai upaya realizing a lawful, fair, and healthy business climate.
mendukung pemerintah dalam rangka mewujudkan
Perseroan juga telah menentukan rencana mitigasi In addition, the Company has prepared risk keadilan dan iklim usaha yang sehat.
setiap risiko dan mengevaluasi nilai risiko residual mitigation plan and evaluated the residual risk value
setelah rencana risiko dilakukan. Dari pemetaan after the risk plan has been implemented. Based Perseroan mengutamakan kepentingan perusahaan The Company prioritizes its corporate interests above
risiko tersebut, Perseroan memahami bahwa risiko on the aforementioned risk mapping, the Company di atas kepentingan pribadi, keluarga, kelompok, the interests of individuals, families, and groups
iklim dapat menjadi penyebab meningkatnya risiko understands that climate risk can lead to increased ataupun golongan untuk menghindari praktik to avoid corruption and gratification. The ongoing
keuangan, operasional, bencana, serta risiko proyek. financial, operational, disaster and project risks. korupsi dan gratifikasi. Salah satu upaya Perseroan implementation of anti-corruption and gratification

42 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 43
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

dalam penegakan etika binsis yaitu dengan membuat program is part of the enforcement of business
program antikorupsi dan gratifikasi agar iklim ethics at the Company that will create a healthy Metode Pelibatan dan
Pemangku
persaingan dan usaha yang sehat serta transparan and transparent business and competition climate. Topik Utama Frekuensi Respons dan Tindak Lanjut
Kepentingan
Key Concerns Method of Engagement and Response and Follow Up
dapat terwujud. Selama tahun 2022, Perseroan tidak In 2022, the Company did not get involved in anti- Stakeholders
Frequency
mengalami satupun kasus antikorupsi maupun corruption or gratification cases. The Company also
INTERNAL
gratifikasi. Perseroan juga memastikan tidak adanya made sure to prevent conflict of interest. [2-15]
Pemegang • Kinerja tahunan • RUPS Tahunan, RUPS Luar • Menerbitkan Laporan Tahunan dan
konflik kepentingan yang terjadi. [2-15]
Saham Perseroan Biasa Laporan Keberlanjutan
• Arah perusahaan dan • Paparan publik • Mengembangkan strategi perusahaan
Sistem Pelaporan Pelanggaran Whistleblowing System strategi pertumbuhan • Korespondensi yang adaptif
• Kinerja keberlanjutan • Siaran pers/media dan • Mempersiapkan laporan kinerja rutin
Perseroan menciptakan sistem pelaporan The Company has implemented whistleblowing • Aksi korporasi wawancara • Menyusun siaran pers
pelanggaran guna mendapatkan informasi system in order to obtain information related to • Pertemuan analis • Merespons dan menyelaraskan regulasi
keuangan pasar modal
terkait pelanggaran peraturan, kode etik, maupun violations of regulations, code of conduct, or violations
• Rapat investor • Memberikan solusi atas pertanyaan investor
pelanggaran yang dapat memberikan kerugian that may harm the Company in the future. The dan wartawan
untuk Perseroan di masa depan. Sistem pelaporan whistleblowing system is managed by the Corporate • Pengkinian data di website dan media
sosial SSIA
pelanggaran Perseroan dikelola oleh Corporate Secretary and the whistleblowing policy regulates
Secretary dengan kebijakan Whistleblowing System the mechanism for reporting frauds or violations Shareholders • Company annual • Annual GMS, Extraordinary • Publishing Annual Reports and
performance GMS Sustainability Reports
(WBS), di mana kebijakan tersebut mengatur committed by internal parties. Reports received will
• Company direction • Public expose • Developing adaptive company strategies
mekanisme pelaporan atas tindakan kecurangan be followed up with analysis and investigation. In and growth strategy • Correspondence • Preparing regular performance reports
atau pelanggaran yang dilakukan oleh pihak internal. 2022, the Company received no reports of violations. • Sustainability • Media/Press release and • Compiling press release
performance interviews • Responding and aligning to capital market
Laporan yang diterima akan ditindaklanjuti dengan • Corporate actions • Financial analyst regulations
melakukan analisis dan penyelidikan. Pada tahun gatherings • Providing solutions to investor questions
• Investor meetings • Updating data on the Company’s website
2022, tidak ada pelaporan pelanggaran yang diterima
and social media.
oleh Perseroan.
Karyawan • Remunerasi dan • Townhall dan forum • Penjelasan arah Perseroan melalui forum
tunjangan yang dipimpin oleh CEO Town hall
Pelibatan Pemangku Kepentingan Stakeholders Engagement [2-29] • Pengembangan karier atau senior manajemen, • Penetapan remunerasi
dan kesempatan minimal 2 kali setahun • Penilaian kinerja berbasis KPI, dilakukan
[2-29] pelatihan • Survei keterlibatan berkala setiap tahun
Perseroan secara konsisten melakukan berbagai The Company consistently strives to meet the needs • Keselamatan, karyawan • Sistem Human Resources Information
upaya untuk memenuhi kebutuhan pemangku of its internal and external stakeholders. Stakeholders kesehatan, dan • Email komunikasi internal System (HRIS) untuk memudahkan
kesejahteraan kerja • Employee gathering dan administrasi yang dibutuhkan karyawan
kepentingan internal maupun eksternal. Pemangku are listed in the Code of Conduct that regulates • Keseimbangan aktivitas ekstrakurikuler • Pelatihan dan pendidikan karyawan
kepentingan tertera dalam Pedoman Perilaku (Code standards of behavior in interacting and engaging kehidupan kerja • Penetapan peraturan dan pelatihan K3
in accordance with the principles of fairness and secara berkala
of Conduct), yang mengatur standar perilaku dalam
• Pelaksanaan employee gathering
berinteraksi dan pelibatan sesuai dengan prinsip equality.
kewajaran dan kesetaraan (fairness). Employees • Remuneration and • Townhall and forum • Explanation of the direction of the
allowances led by CEO or senior Company through the Townhall forum
• Career development management, at least • Determination of remuneration
and training twice a year • KPI-based performance appraisal,
opportunities • Employee engagement conducted annually
• Occupational health, survey • Human Resources Information System
safety, and welfare • Internal communications (HRIS) to facilitate the administration
• Work-life balance email needed by employees
• Employee gathering and • Employee training and education
extracurricular activities • Establishment of regulations and regular
OHS training
• Implementation of employee gathering

44 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 45
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Metode Pelibatan dan Metode Pelibatan dan


Pemangku Pemangku
Topik Utama Frekuensi Respons dan Tindak Lanjut Topik Utama Frekuensi Respons dan Tindak Lanjut
Kepentingan Kepentingan
Key Concerns Method of Engagement and Response and Follow Up Key Concerns Method of Engagement and Response and Follow Up
Stakeholders Stakeholders
Frequency Frequency

Eksternal | External Partner Bisnis • Kualitas produk dan • Pengembangan kemitraan • Menerbitkan Laporan Tahunan
jasa • Forum, komunitas, dan • Menyiapkan laporan kinerja rutin
Pelanggan • Produk dan kualitas • Survei kepuasan • Providing one-stop service for customers di • Pemilihan partner asosiasi • Membagikan praktik terbaik
layanan pelanggan dan tenant kawasan industri sesuai peraturan
• Pelayanan pelanggan tahunan • Tenant visit • Kepatuhan terhadap
• Informasi keamanan • Aplikasi untuk tenant • Survei pelanggan peraturan
dan kesehatan terkait • Komunikasi melalui • Terus mengembangkan produk dan • Evaluasi kinerja
produk dan layanan social media dan website layanan yang berkelanjutan
• Pengelolaan fasilitas Perseroan • Pengkinian data di social media dan Business • Product and service • Partnership development • Publishing Annual Reports
Facility management website SSIA Partners quality • Forums, communities, • Preparing regular performance reports
• Selection of partners associations • Sharing best practices
Customers • Product and service • Annual customer and • Providing one-stop service for customers in according to
quality tenant satisfaction survey industrial areas regulations
• Customer service • Application for tenants • Tenant visit • Compliance with
• Safety and health • Communication through • Customer survey regulations
information regarding the Company’s social • Continue developing sustainable product • Performance
products and services media and corporate and services evaluation
• Facility management website • Updating data on the Company’s website
and social media Masyarakat • Keterlibatan Perseroan • Kegiatan pengembangan • Program society management dalam
Lokal dalam pengembangan masyarakat yang terjadwal pengelolaan kawasan industri
Pemerintah • Kepatuhan dengan • Forum Komunikasi • Pengembangan properti dan kawasan masyarakat dan berkelanjutan • Keterlibatan dalam program komunitas
hukum dan peraturan • Laporan Keuangan, industri berbasis keberlanjutan • Penyediaan • Program TJSL
yang berlaku Laporan Tahunan dan • Implementasi kesehatan dan keselamatan lapangan kerja sesuai
• Implementasi dari Laporan Keberlanjutan kerja, serta perolehan sertifikasi seperti dengan company
tanggung jawab sosial CHSE dan ISO 45001 requirements
• Membagikan praktik terbaik
Local • Company involvement • Scheduled and continuous • Society management program in industrial
Government • Compliance with • Forum communication • Sustainability-based property and industrial Communities in community community development estate management
applicable laws and • Financial Report, Annual estate development development activities • Involvement in community programs
regulations Report and Sustainability • Implementation of occupational health and • Provision of • CSR Programs
• Implementation of Report safety, as well as obtaining certifications employment
social responsibility such as CHSE and ISO 45001 in accordance
• Sharing best practices with company
Kontraktor • Pemilihan partner • Vendor meeting • SOP Procurement requirements
sesuai peraturan • Vendor procurement • Dokumen evaluasi kinerja
• Kepatuhan terhadap process
peraturan • Kontrak kerja
• Evaluasi kinerja • Mekanisme penyerahan
kerja

Contractors • Selection of partners • Vendor meeting • SOP Procurement


according to • Vendor procurement • Performance evaluation documents
regulations process
• Compliance with • Work contract
regulations • Work delivery mechanism
• Performance
evaluation

46 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 47
Tata Kelola Keberlanjutan
Berkelanjutan Kinerja Keberlanjutan
Sustainability Governance Sustainability Performance

KINERJA EKONOMI
Economic Performance

PERSEROAN MENGEMBANGKAN PILAR ESG DAN


STRATEGI KEBERLANJUTAN, SERTA MEMETAKAN
TOPIK MATERIAL SEBAGAI DASAR UNTUK
MEMPERKUAT KINERJA KEBERLANJUTAN.

The Company has developed the ESG Pillars and Sustainability


Strategy, and mapped material topics to further improve its
sustainability performance.

MEMBANGUN EKONOMI INDONESIA BUILDING A BETTER INDONESIAN


LEBIH BAIK ECONOMY
EDENHAUS SIMATUPANG
Kinerja ekonomi dikelola oleh Divisi Keuangan yang The economic performance is managed by the
dievaluasi secara berkala oleh audit internal dan Finance Division and regularly evaluated by internal
eksternal. Perseroan mengimplementasikan rencana and external audits. The Company implements short-
bisnis jangka pendek dan jangka panjang sesuai and long-terms business plans in accordance with
dengan strategi yang ditetapkan. [3-3] the predetermined strategy. [3-3]

Hingga akhir tahun 2022, Perseroan memperoleh Until the end 2022, the Company posted Rp3,615 net
pendapatan bersih sebesar Rp3.615 miliar, di mana revenues, went up compared to Rp2,353 billion in
pendapatan tersebut mengalami peningkatan the previous year. This increase was driven primarily

KINERJA
dibandingkan tahun lalu yang sebesar Rp2.353 by a strong recovery in construction and hospitality
miliar. Peningkatan ini didorong terutama oleh revenue. [201-1]
pemulihan yang kuat pada pendapatan konstruksi

KEBERLANJUTAN
dan perhotelan. [201-1]

Informasi lengkap mengenai kinerja ekonomi dapat Thorough information regarding economic
dilihat pada Laporan Tahunan 2022. performance is available in the 2022 Annual Report.

SUSTAINABILITY PERFORMANCE Perbandingan Target dan Realisasi Kinerja Keuangan


Comparison between Target and Realized Financial Performance
Dalam Miliar Rupiah, kecuali dalam disebut lain
In Billion Rupiah, unless stated otherwise

2022 2021 2020


Pencapaian
Achievements Realisasi Realisasi Realisasi
Target Target Target
Realization Realization Realization
Pendapatan Bersih Mengalami
3.452 3.615 2.353 Mengalami 2.947
Net Revenues penurunan
penurunan
dibandingkan
dibandingkan
tahun 2020
Laba (Rugi) Bersih tahun 2019
134 176 Declined (200) (88)
Net Income (Loss) Declined
compared to
compared to 2019
2020

48 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 49
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Perseroan meningkatkan kesadaran atas pentingnya The Company raises awareness of the importance of
Nilai Ekonomi Langsung dan Didistribusikan [201-1] Dalam Miliar Rupiah, kecuali dalam disebut lain
Direct Economic Value Generated and Distributed In Billion Rupiah, unless stated otherwise mitigasi perubahan iklim yang dapat berdampak climate change mitigation that may affect financial
pada kinerja keuangan. Dari hasil penilaian awal, risiko performance. Based on the results of the initial
Periode Pelaporan | Reporting Period
Uraian | Description iklim, seperti perubahan cuaca ekstrim dan bencana assessment, climate risks, such as extreme weather
2022 2021 2020
alam berhubungan erat pada proses bisnis di sektor changes and natural disasters are closely related to
Nilai Ekonomi Langsung yang Dihasilkan
Direct Economic Value Generated
konstruksi dan properti. Perseroan mengidentifikasi business processes in the construction and property
pengaruh perubahan iklim dengan memetakan sectors. The Company identifies the impacts of
I Pendapatan Bersih | Net Revenues 3.615 2.353 2.947
risiko transisi dan risiko fisik ke dalam tiga pilar bisnis climate change by mapping transition risks and
Properti | Property 623 520 652
Perseroan. [201-2] physical risks into its three business pillars. [201-2]
Konstruksi | Construction 2.456 1.665 2.082
Perhotelan | Hospitality 595 191 220
Risiko Dampak Perubahan Iklim Climate Change Impact Risks
Lain-lain | Others 9 13 13
[201-2] [201-2]
II Tambahan | Addition
Pendapatan Bunga | Interest Income 22 23 44
Bisnis Pilar yang
Laba Penjualan Aset Tetap | Gain on Sale of Fixed Assets 0 0 1 Risiko Iklim Risiko dan Kesempatan
Terkait
Climate Risks Risks and Opportunities
Lain-lain – bersih | Others - net 254 52 48 Related Business Pillars
Jumlah Nilai Ekonomi Langsung yang Dihasilkan Risiko Transisi | Transition Risk
3.891 2.428 3.040
Total Direct Economic Value Generated
Standar Desain Penerapan standar desain bangunan yang berkelanjutan akan Properti, Konstruksi,
Nilai Ekonomi Langsung Didistribusikan Bangunan mempengaruhi biaya pembangunan dan kebutuhan investasi teknologi Perhotelan
Direct Economic Value Distributed yang lebih tinggi. Peluang untuk masa depan dengan menerapkan
I Beban Langsung | Direct Costs (2.697) (1.836) (2.312) standar desain tersebut pada akan memberikan efisiensi di jangka
panjang dan dapat menghemat biaya operasional.
II Beban Usaha | Operating Expenses
Penjualan | Selling Expenses (52) (23) (30) Building Design The application of sustainable building design standards will affect Property,
Standard construction costs and require higher technology investment. By Construction,
Umum dan Administrasi | General and Administrative Expenses (528) (433) (485)
applying these design standards, future opportunities will provide long- Hospitality
III Beban Lainnya | Other Expenses term efficiency and operational costs savings.
Administrasi Bank | Bank Charges (6) (4) (3) Biaya Konstruksi Penerapan efisiensi energi dan green building membutuhkan green Properti, Konstruksi
Kerugian Penurunan Nilai | For Impairment (14) (8) (21) feature dan penggunaan material bekelanjutan, sehingga membutuhkan
biaya konstruksi yang lebih tinggi.
Depresiasi Properti Investasi | Investment Properties Depreciation (17) (17) (17)
Lain-lain | Others (28) (1) (0) Di sisi lain, Perseroan dapat memanfaatkan peluang yang ada dengan
pengembangan jasa konstruksi berkelanjutan untuk anak usaha
IV Beban Keuangan | Financial Expenses (234) (222) (202) konstruksi sebagai value proposition di pasar.
V Beban Pajak Penghasilan Final | Final Income Tax Expenses (83) (57) (76)
Construction Cost The energy efficiency and green building application requires green Property, Construction
VI Realisasi Penggunaan Dana TJSL | CSR Fund Utilization Realization (1,3) (1,0) (0,9)
features and the use of sustainable materials, therefore requiring higher
Jumlah Nilai Ekonomi Langsung Didistribusikan construction costs.
(3.660) (2.602) (3.147)
Total Direct Economic Value Distributed
On the other hand, the Company can take advantage of existing
Nilai Ekonomi Langsung Lainnya
opportunities by developing sustainable construction services for
Other Direct Economic Value Generated
construction subsidiaries as a value proposition in the market.
I Bagian Laba (Rugi) Entitas Asosiasi & Ventura Bersama
(9) (23) 4 Risiko Fisik | Physical Risk
Equity in Net Earning (Loss) of Associate Entity & Joint Ventures
II Manfaat Pajak Penghasilan | Income Tax Benefit (15) 5 23 Banjir dan Bencana Kemungkinan kerugian kehilangan nilai aset dan pendapatan karena Properti, Konstruksi,
Alam Lainnya akibat adanya risiko banjir dan bencana alam, berkurangnya jumlah hunian atau Perhotelan
III Kepentingan Non Pengendali | Non-Controlling Interest 32 9 10 Perubahan Iklim pengunjung di hotel dan properti komersial lainnya.
Jumlah Nilai Ekonomi Langsung Lainnya
8 (9) 37 Floods and Other Possible loss of asset value and income due to risks of floods and natural Property,
Total Other Economic Value Generated
Natural Disasters disasters, reduced number of occupancy or visitors at hotels and other Construction,
Jumlah Nilai Ekonomi Langsung yang Ditahan Caused by Climate commercial properties. Hospitality
176 (200) (88)
Total Direct Economic Value Retained Change

50 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 51
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

KINERJA LINGKUNGAN
Perseroan juga telah melaksanakan kewajiban The Company has also carried out its obligation to
untuk membayar pajak dan turut berkontribusi pay taxes and contributed to Regional Development
dalam Pembangunan Daerah melalui anak usaha
dan unit usaha Perseroan yang tersebar di beberapa
through its subsidiaries and business units spread
across several regions in Indonesia. In addition, in
Environmental Performance
daerah di Indonesia. Selain itu, selama tahun 2022, 2022, the Company did not receive any financial
Perseroan tidak mendapatkan bantuan finansial dari assistance from the Government. [201-4]
Pemerintah. [201-4] MEWUJUDKAN GREEN BUILDING REALIZE GREEN BUILDING
[3-3] [3-3]
Perseroan juga memberikan kesempatan kepada The Company also provides opportunities to
para pengusaha, pemasok lokal, dan karyawan yang entrepreneurs, local suppliers, and employees from Perseroan telah menerapkan konsep Green The Company has implemented the concept
berasal dari daerah sekitar untuk berpartisipasi surrounding areas to participate in the goods and Construction pada sistem bangunan dan efisiensi of Green Construction in building systems and
dalam proses pengadaan barang dan jasa. Perseroan services procurement process. The Company involves konsumsi energi untuk mewujudkan Green Building improved energy consumption efficiency to realize
melibatkan pihak lokal dalam kegiatan usahanya local stakeholders in its business activities by recruiting sebagai bentuk inisiatif kami untuk mendukung Green Building as part of its initiative to support
yaitu dengan melakukan rekrutmen terhadap local communities and local suppliers. In 2022, pembangunan yang berkelanjutan. Unit Usaha sustainable development. In this regard, the
masyarakat lokal dan pemasok lokal. Sepanjang 47.2% of employees of subsidiary PT Surya Internusa Konstruksi Perseroan telah memperoleh sertifikat Company’s Construction Business Unit has obtained
tahun 2022, kami melakukan rekrutmen terhadap Hotels (SIH)/BATIQA Hotels, 60% of employees of Greenship Associate pada tahun 2017 dan Greenship Greenship Associate certificate in 2017 and Greenship
masyarakat lokal di sekitar wilayah operasional untuk subsidiary PT Suryacipta Swadaya (Suryacipta), and Professional pada tahun 2018 dari Green Building Professional certificate in 2018 from the Green
menjadi karyawan sebanyak 47,2% untuk PT Surya 27% of employees of subsidiary PT Suryalaya Anindita Council Indonesia. Building Council Indonesia.
Internusa Hotels (SIH)/BATIQA Hotels, 60% untuk International (SAI) were local employees originating
PT Suryacipta Swadaya (Suryacipta), dan 27% untuk from the surrounding areas. In addition, 18% of LXR’s Proyek Kawasan Industri Subang Smartpolitan yang Subang Smartpolitan Industrial Estate project in
PT Suryalaya Anindita International (SAI). Sebanyak suppliers were also local. [203-2][204-1] berlokasi di Subang, Jawa Barat diharapkan dapat Subang, West Java, is expected to become the
18% pemasok LXR juga merupakan pemasok lokal. menjadi pioneer kota yang berkelanjutan dengan pioneer of sustainable city development by applying
[203-2][204-1] mengusung konsep Smart and Sustainable City the Smart and Sustainable City concept based on the
berbasis Internet of Things (IoT). Konsep tersebut Internet of Things (IoT). The aforementioned concept
diterapkan melalui penerapan Green Building, is implemented through the application of Green
Smart Environment System, dan Water Sensitive Building, Smart Environment System, and Water
Urban Design (WSUD). Melalui WSUD, siklus Sensitive Urban Design (WSUD). Through WSUD,
hidrologi perkotaan akan terus terjaga dan dapat the urban hydrological cycle will be maintained
meningkatkan keaneragaman hayati di sekitar consistently and able to increase biodiversity around
koridor sungai. river canals.

SSIA HOLDING SSIA HOLDING

Selama tahun 2022, Perseroan telah mengalokasikan In 2022, the Company allocated Rp1.61 billion for
Rp1,61 miliar untuk biaya pengelolaan lingkungan environmental management spending. Most of
hidup. Biaya pengelolaan lingkungan ini sebagian the environmental management spending was
besar digunakan untuk perawatan kebun dan used for gardening and plant maintenance; waste
tanaman; pengelolaan dan pembuangan sampah, management and disposal, replanting program, air
program penghijauan, analisis kualitas udara dan quality and noise analysis, emission test, pest control,
kebisingan, uji emisi, pest control, serta pengelolaan and waste treatment.
limbah.

52 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 53
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Instalasi Pembangkit Listrik Tenaga Rooftop Solar Panels Installation Konsumsi Energi dan Emisi yang Dihasilkan Perseroan [302-1][302-3][305-2][305-4]
Surya (PLTS) Atap In 2021, PT Suryacipta Swadaya (Suryacipta) The Company’s Energy Consumption and Emissions Produced
Pada tahun 2021, PT Suryacipta Swadaya (Suryacipta) partnered with PT Xurya Daya Indonesia (Xurya) to Uraian Sumber Energi Satuan
2022* 2021** 2020**
berkolaborasi dengan PT Xurya Daya Indonesia Descriptions Energy Source Unit
install solar panels in several areas i.e. The Manor
(Xurya) untuk melakukan instalasi Pembangkit office building, The Promenade commercial area, Listrik* kWh 36.857.588 33.325.484 32.317.048
Electricity
Listrik Tenaga Surya (PLTS) pada beberapa area yaitu the Water Treatment Plant area, as well as Suryacipta GJ 132.687 119.971 116.341
gedung perkantoran The Manor, area komersil The Vocational High School (SMK). In 2022, the Company Emisi yang Dihasilkan
Ton CO2 eq 4.427 4.002 3.881
Promenade, area Water Treatment Plant, serta area had increased its solar panels’ capacity to 218 kWp. Emissions Produced

Sekolah Menengah Kejuruan (SMK) Suryacipta. Pada Liter 124.085 91.981 95.293
Petrol
tahun 2022, Kami telah meningkatkan kapasitasnya GJ 4.344 3.220 3.336
menjadi 218 kWp. Kantor Pusat dan Emisi yang Dihasilkan
Unit Usaha Ton CO2 eq 304 226 234
Emissions Produced
Perseroan menerapkan “Leading by Example” The Company implements “Leading by Example” Head Office and Solar Liter 70.142 76.770 81.104
dengan harapan dapat mendorong para tenant mindset to encourage tenants to switch to the Business Units Diesel GJ 2.693 2.948 3.114
untuk beralih menggunakan Energi Baru Terbarukan environmentally friendly new and renewable energy. Emisi yang Dihasilkan
Ton CO2 eq 189 207 219
(EBT) yang ramah lingkungan. Dari instalasi PLTS And indeed, the solar panels installation has reduced Emissions Produced
yang telah dilakukan, alokasi biaya untuk listrik both the cost of electricity and the resulting carbon Liter 443.679 251.860 255.749
LPG
menurun dan emisi karbon yang dihasilkan dapat emissions. This initiative is part of the Company’s GJ 11.093 6.297 6.394
tereduksi. Inisiatif ini merupakan bentuk dukungan support for the government’s efforts to create a new
Emisi yang Dihasilkan
Perseroan kepada pemerintah dalam menciptakan Ton CO2 eq 729 414 421
market for new and renewable energy through the Emissions Produced
pasar baru EBT melalui program Renewable Energy Renewable Energy Base Industry Development Jumlah Konsumsi Energi
GJ 150.817 132.436 129.185
Base Industry Development (REBID) dan Renewable (REBID) and Renewable Energy Base on Economic Total Energy Consumed
Energy Base on Economic Development (REBED). Development (REBED) programs. Jumlah Karyawan Orang
2.633 2.441 2.533
Total Employees People

Energi dan Emisi Energy and Emissions Intensitas Energi GJ/Orang


57,28 54,26 51,00
Energy Intensity GJ/People
Perseroan membutuhkan energi seperti listrik, The Company needs energy sources such as electricity,
petrol, solar, dan LPG untuk mendukung kegiatan Jumlah Emisi yang Dihasilkan
petrol, diesel and LPG to support its operational Ton CO2 eq 5.649 4.849 4.755
Total Emissions Produced
operasional Perseroan. Konsumsi berbagai energi activities. High energy consumption is directly
Ton CO2 eq /
dengan jumlah yang tinggi berbanding lurus proportional to the resulting scope 2 greenhouse Intensitas Emisi Orang
2,15 1,99 1,88
dengan emisi gas rumah kaca (GRK) pada cakupan gas (GHG) emissions. In order to optimally manage Emission Intensity Ton CO2 eq /
2 yang dihasilkan. Untuk melakukan pengelolaan People
energy, the Company uses light emitting diodes
energi secara maksimal, Perseroan menggunakan (LED) lights and solar panels. [3-3] Keterangan: Description:
- Perhitungan energi listrik: - Electrical energy calculation:
penerangan dengan light emitting diodes (LED) dan - Holding: hanya mencakup Tempo Scan Tower; - Holding: only included Tempo Scan Tower;
solar panel. [3-3] - Unit Hotel (GMJ, MBH, LXR, BATIQA): mencakup public - Hospitality units (GMJ, MBH, LXR, BATIQA): included public
area dan guest; areas and guests;
- SCS: tidak mencakup tenant; - SCS: did not include tenants;
Sepanjang tahun 2022, Perseroan mengkonsumsi Throughout 2022, the Company consumed a total
energi yang berasal dari listrik, petrol, solar dan LPG of 150,817 GJ energy derived from electricity, petrol, SEP : hanya mencakup head office; SEP : only included head office;
TCP : hanya mencakup Glodok Plaza. TCP : only covered Glodok Plaza.
hingga mencapai 150.817 GJ. Dari nilai konsumsi diesel and LPG. As a result, the Company produced
tersebut, Perseroan menghasilkan emisi GRK cakupan 5,649 tons of CO2 eq scope 2 GHG emissions. As of * Data tidak termasuk SLP. * Data did not include SLP.
** Penyajian kembali informasi karena adanya perubahan ** Restatement due to changes in calculation methods. [2-4]
2 sebesar 5.649 ton CO2 eq. Hingga akhir tahun 2022, end of 2022, the Company had yet to calculate energy
metode perhitungan. [2-4]
Perseroan belum melakukan perhitungan konsumsi consumption outside the Company, emissions
energi di luar Perseroan, emisi yang berasal dari originated from energy use by parties outside the
pemakaian energi oleh pihak-pihak di luar kendali Company’s control, Ozone Depleting Substance
Perseroan, emisi Ozone Depleting Substance (ODS), (ODS) emissions, or other significant emissions such
maupun emisi signifikan lainnya seperti NOx dan as NOx and SOx. [302-2][305-3][305-6][305-7]
SOx. [302-2][305-3][305-6][305-7]

54 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 55
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Perseoran dan seluruh unit usaha berupaya The Company and all business units seek to reduce Air dan Efluen [303-2] Water and Effluent [303-2]
mengurangi konsumsi energi dan emisi melalui energy consumption and emissions through various Perseroan menggunakan sumber air yang berasal The Company uses water sourced from surface water,
berbagai inisiatif, di antaranya: [302-4][302-5][305-5] initiatives, as follows: [302-4][302-5][305-5] dari air permukaan, air tanah, air yang diproduksi, serta ground water, produced water, and water from third
• Penggantian chiller dari sistem pendingin udara • Replaced air cooling system chiller with water air yang berasal dari pihak ketiga. Perseroan sangat parties. The Company pays close attention to its water
menjadi sistem pendingin air; cooling system chiller; memperhatikan sumber-sumber air yang digunakan sources to maintain water supplies by implementing
• Penggantian cooling tower serta menambah • Replaced cooling tower and adding heat pump agar tetap tersedia dengan melakukan metode the reuse, reduce & recycle (3R) method. In addition,
heat pump dan heat plate exchanger; and heat plate exchanger; reuse, reduce & recycle (3R). Upaya lainnya untuk the Company conserves water by maintaining water
• Menggunakan sistem AC yang hemat energi • Using energy-efficient and environmentally menghemat penggunaan air, di antaranya merawat treatment cooling tower and condenser chiller-
dan ramah lingkungan dengan mengganti AC friendly AC system by changing non-inverter ACs water treatment cooling tower dan condenser heat pump; maintaining SWRO (Sea Water Reverse
non-inverter ke AC inverter. Sistem ini dapat to inverter ACs. This system can reduce electricity chiller-heat pump; merawat alat pengolahan air laut Osmosis) equipment to treat sea water into fresh
menurunkan konsumsi energi listrik sebesar 3% consumption by 3% per air conditioning unit; menjadi air tawar dengan sistem Sea Water Reverse water, and using variable speed pumps to distribute
per unit AC; Osmosis (SWRO), serta memakai variable speed water to hotel areas. [3-3][303-1]
• Penggantian system booster pump dari non- • Replaced booster pump system from non- pump untuk mendistribusikan air ke area hotel. [3-3]
inverter ke inverter yang menurunkan 20% inverter to inverter that reduced energy [303-1]
konsumsi energi listrik; consumption by 20%;
• Mengganti 800 unit garden lamp 23 watt dengan • Replaced 800 23-watt garden lights with 5-watt Penggunaan Air (m3)
lampu LED 5 watt. Upaya ini berhasil mengurangi LED lights. This effort successfully reduced Water Consumption (m3)
konsumsi energi listrik sebesar 3.024 kWh (78%); electricity consumption by 3,024 kWh or 78%; Pengambilan Air* [303-3] Konsumsi/Penggunaan Air** [303-5]
Sumber Air Water Withdrawal* Water Consumption** Water Source
dan and
• Mengganti seluruh bathroom lamp di kamar • Replaced all bathroom lights in the guest rooms 2022 2021 2020 2022 2021 2020

tamu (guest room) dengan lampu LED 5 watt. with 5-watt LED lights. This effort successfully Air Permukaan 5.767.913 5.372.181 5.033.316 5.812.405 5.372.620 5.048.018 Surface Water
Upaya ini berhasil menurunkan konsumsi energi reduced electricity consumption by 500 kWh or Air Tanah 145.228 127.933 107.087 29.898 128.730 108.528 Groundwater
listrik sebesar 500 kWh (76%). 76%. Air yang Diproduksi - - - 26.550 89.611 103.368 Produced Water
Air yang Berasal Water from Third
98.180 68.905 61.934 169.722 126.492*** 105.714***
Perseroan telah menerapkan environmental The Company has implemented environmental dari Pihak Ketiga Party
management system (EMS) yang meliputi management system (EMS) that includes Jumlah 6.011.381 5.569.019 5.202.337 6.038.575 5.717.453*** 5.365.628*** Total
environmental and social sustainability policy pada environmental and social sustainability policy at * Penghitungan pengambilan air mencakup: SAM, SIH, * Calculation of water withdrawal includes: SAM, SIH, SCS
Melia Bali Hotel. Mereka membentuk green team, Melia Bali Hotel. The Hotel has also established a SCS (mencakup tenant seluruh kawasan), SLP, dan TCP (covering tenants throughout the area), SLP, and TCP
untuk tahun 2021 dan 2020, dan mencakup SAM, SIH, for 2021 and 2020, and includes SAM, SIH, SCS (covering
melakukan pemeriksaan pemakaian energi dan air green team to conduct annual inspection of energy
SCS (mencakup tenant seluruh kawasan), dan TCP untuk tenants throughout the area), and TCP for 2022.
setiap tahun. [302-4][302-5][305-5][413-2] and water consumption. [302-4][302-5][305-5][413-2] tahun 2022
** Penghitungan konsumsi air mencakup: MBH, SAM, SIH, ** The calculation of water consumption includes: MBH,
SCS (mencakup tenant seluruh kawasan), SEP, dan TCP. SAM, SIH, SCS (covering tenants throughout the area),
Dalam mewujudkan konsep ramah lingkungan pada To support the application of environmentally SEP, and TCP
setiap sektor, Perseroan telah menggunakan panel friendly concept in every sector, the Company utilizes *** Penyajian kembali informasi [2-4] *** Restatement [2-4]
surya pada Wastewater Treatment Plan (WWTP) solar panels at Organica Wastewater Treatment
Organica pada saat pengelolaan limbah. Dari Plant (WWTP) during waste treatment. To date, the Perseroan selalu mematuhi Standar Lingkungan The Company consistently complies with the National
pemasangan panel surya ini, biaya yang dialokasikan use of solar panels has reduced electricity bills. The Nasional mengenai baku mutu kualitas efluen yang Environmental Standards regarding quality standards
untuk pembayaran listrik mengalami penurunan. Company also removes and installs Turbine Meters akan dibuang ke lingkungan. Salah satu anak usaha for effluent to be discharged into the environment.
Perseroan juga melakukan pelepasan dan and EVC Maintenance, and replaces gas filter kami, yaitu Suryacipta menerapkan commissioning The Company’s subsidiary Suryacipta commissions
pemasangan Turbine Meter dan EVC Maintenance cartridges on a regular basis in an effort to create a instalasi pengolahan air limbah dengan the installation of Organica Organic Wastewater
serta penggantian cartridge gas filter secara berkala more environmentally friendly operation. [305-5] memanfaatkan Teknologi Hijau Organica dengan Treatment Plant green technology that uses aerobic
sebagai upaya untuk menciptakan operasi yang lebih memanfaatkan bakteri aerobic seperti protozoa dan bacteria such as protozoa and rotifers. Likewise, the
ramah lingkungan. [305-5] rotifer. Sementara itu, anak usaha lainnya, yaitu TCP, Company’s subsidiary TCP treats wastewater by using
mengelola efluen dengan menggunakan Sewage Sewage Treatment Plant (STP) to be used for watering
Treatment Plan (STP). Adapun hasil dari water plants and the rest is discharged into the canal. [303-3]
treatment digunakan kembali untuk menyiram
tanaman dan sisanya dibuang ke saluran. [303-3]

56 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 57
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Instalasi Pengolahan Air Limbah Terpadu (WWTP The construction of Phase 1 Organica Organic Di sisi lain, Perseroan juga menggunakan material On the other hand, the Company also uses
Organica) tahap 1 telah dibangun sejak September Wastewater Treatment Plant began in September ramah lingkungan seperti varnish material water environmentally friendly materials such as water-
2016 dan diresmikan pada November 2018. 2016 and the plant was inaugurated in November base, paper straw, penerangan dengan Light based varnish materials, paper straws, LED lights,
Pengembangan Organica tahap 1B yang selesai pada 2018. The Organica Phase 1B development was Emitting Diodes (LED), toiletries kit dengan material toiletries kits with biodegradable materials, as well as
Juni 2020 dan telah menghasilkan total kapasitas completed in June 2020 with a total capacity of biodegradable serta penggunaan kantong belanja shopping bags to reduce plastic waste. In this regard,
10.000 m3/hari. Dengan adanya WWTP Organica, 10,000 m per day. Equipped with Organica WWTP,
3 untuk mengurangi sampah plastik. Inovasi yang telah the Company innovates by utilizing wooden decks
Kawasan Industri Suryacipta berhasil mengurangi Suryacipta Industrial Estate has successfully reduced Perseroan lakukan yaitu memanfaatkan wooden deck to build the manhole pump room cover, as well as
pencemaran sungai yang dibuktikan dengan telah river pollution as evidenced by the installation of untuk penutup manhole pump room dan penggunaan biodegradable plastic made from cassava. [301-2]
terpasangnya peralatan SPARING KLHK yakni sistem the Environment and Forestry Ministry’s SPARING plastik biodegradable dari singkong. [301-2]
monitoring kualitas air limbah secara terus menerus equipment, to continuously monitor wastewater
yang dilakukan dalam suatu jaringan yang terintegrasi quality in an integrated online and real-time network Hingga akhir 2022, sektor properti Perseroan, yaitu As of end of 2022, the Company’s property subsidiary
secara real-time serta online ke database server connected to the ministry’s database server. In Suryacipta menggunakan 7.918 ton material, nilai Suryacipta used 7,918 tons of materials, went down
Kementerian Lingkungan Hidup dan Kehutanan RI. addition, the Company also supports the Citarum tersebut mengalami penurunan dibandingkan tahun compared to 12,897.2 tons in 2021. [301-1]
Selain itu, Perseroan juga turut mendukung Program Harum Program implemented by the West Java 2021 yaitu sebesar 12.897,2 ton. [301-1]
Citarum Harum yang dilakukan oleh Pemerintah Provincial Administration.
Provinsi Jawa Barat.
Pengelolaan Limbah Waste Management
Seluruh kegiatan operasional Perseroan The Company’s entire operations produce hazardous
Selama tahun 2022, Perseroan menghasilkan efluen The Company produced 4,847,992 m of effluent in
3 menghasilkan beberapa jenis limbah, baik limbah and toxic (B3) waste and non-B3 waste. The B3 waste
sebesar 4.847.992 m3, meningkat dibandingkan 2022, went up compared to 4,601,712 m in 2021.
3 berbahaya dan beracun (B3) maupun non-B3. produced by the Company consists of used lubricant,
tahun 2021 yaitu sebesar 4.601.712 m . 3
Adapun limbah B3 yang dihasilkan Perseroan berupa used lamps, batteries, used ink (cartridges), broken
oli bekas, lampu bekas, baterai, tinta (cartridge) bekas, glass, used electronic equipment, used packaging
Air Limbah (Efluen) yang Dihasilkan (m3)* [303-4] pecahan kaca, peralatan elektronik bekas, kemasan (jerry cans, chemical bottles, paint cans, thinner,
Wastewater (Effluent) Produced (m3)*
bekas (jerigen, botol kimia, kaleng cat, thinner, greasing), and masks. Non-B3 waste consists of dry
Sumber Air 2022 2021 2020 Water Source greasing), serta masker. Sementara limbah non-B3 waste, plastic waste, wet waste, and garden waste.
Air Permukaan 4.749.209 4.577.691 4.040.095 Surface Water yang dihasilkan berupa sampah organik maupun [3-3]
Air Tanah 29.898 13.826 8.714 Groundwater non-organik, seperti sampah kering, sampah plastik,
Air yang Diproduksi 68.885 10.195 7.977 Produced Water sampah basah, dan sampah kebun. [3-3]
Jumlah 4.847.992 4.601.712 4.056.786 Total
Cara pengelolaan limbah Perseroan berbeda- The Company’s waste management varies for each
* Penghitungan air limbah (efluen) mencakup SIH * Calculation of wastewater (effluent) includes SIH
(Jababeka, Karawang, Pekanbaru, Jayapura, Surabaya), (Jababeka, Karawang, Pekanbaru, Jayapura, Surabaya), beda, bergantung pada setiap unit usahanya. business unit. At business unit Melia Bali Hotel,
SCS (mencakup tenant seluruh kawasan), SEP, dan TCP SCS (covers tenants throughout the area), SEP, and TCP Pada unit usaha Melia Bali Hotel, tidak dilakukan waste treatment is not carried out in the hotel area,
pengelolaan limbah di area hotel, tetapi dilakukan but by a third party. From the treatment of organic
oleh pihak ketiga. Dari hasil pengelolaan sampah waste treatment, the Company receives compost.
Penggunaan Material Materials Usage organik, Perseroan menjadikannya sebagai kompos. For NRCA, treatment begins by identifying the type
Kualitas dan ketersediaan material produk menjadi The quality and availability of product materials Sementara untuk NRCA, pengelolaan dimulai of waste, then separating B3 and non-B3 waste.
hal yang utama dalam operasional Perseroan, remain the Company’s main priority with regard to dengan mengidentifikasi dan memisahkan jenis Non-B3 waste will be disposed of in a designated
khususnya bagi SCS dan TCP yang bergerak dalam its operations, especially for subsidiaries SCS and TCP limbah. Lmbah non-B3 akan dibuang ke tempat yang location, whereas B3 waste will be accommodated in
sektor properti. Adapun material yang digunakan that are engaged in the property sector. The materials telah ditentukandan kemudian dikelola oleh pihak a temporary shelter to be handed over to a third party.
untuk pembangunan properti merupakan material used for property development are non-renewable ketiga yg sudah tersertifikasi, sementara limbah [306-1][306-2]
tidak terbarukan yang tidak dapat dihindari seperti materials, such as asphalt, sandstone, limestone, sand, B3 akan ditampung di penampungan sementara
aspal, sirtu, limestone, pasir, semen, besi, bata merah, cement, iron, red brick, mild steel, split stone, river yang selanjutnya diserahkan kepada pihak ketiga.
baja ringan, batu split, batu kali, alumunium, genteng, stone, aluminum, tile, marble, and glass. The Company [306-1][306-2]
marmer, dan kaca untuk proyek pembangunan, uses these materials for property development,
renovasi, dan refurbishment properti. [3-3] renovation, and refurbishment projects. [3-3]

58 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 59
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

KINERJA SOSIAL
Total Limbah yang Dihasilkan (Ton) [306-3]
Total Waste Produced (Tons)

Jenis Limbah 2022 2021 2020 Type of Waste


Social Performance
Limbah B3 15,5 14,5 3,0 B3 Waste
Limbah Non-B3 205,5 403,2 286,6 Non-B3 Waste

Jumlah Limbah yang Dihasilkan 221,0 417,7 289,7 Total Waste Produced
MEMBANGUN HARMONISASI DEVELOPING HARMONY WITH THE
BERSAMA INSAN PERSEROAN COMPANY’S EMPLOYEES

Keanekaragaman Hayati Biodiversity


Seluruh unit usaha Perseroan tidak ada yang berada None of the Company’s business units are located Keberagaman dan Kesetaraan Diversity and Equality
di area hutan lindung atau ekosistem terproteksi. in protected forest areas or protected ecosystems. Berdasarkan peraturan mengenai tenaga kerja Pursuant to the regulations on workforce stipulated
Namun, Perseroan banyak menggunakan jenis pohon However, the Company uses many traditional tree yang diatur dalam Peraturan Perusahaan (PP) dan by Corporate Regulations and Collective Labor
tradisional untuk upacara adat. Jenis-jenis pohon species for traditional ceremonies. The types of Perjanjian Kerja Bersama (PKB), setiap karyawan Agreement (CLA), every employee receives fair
tradisional yang biasa digunakan untuk upacara adat traditional trees commonly used for traditional mendapatkan perlakukan yang adil tanpa adanya treatment without discrimination based on gender,
di daerah Bali, seperti Beringin, Bunut, Ancak, Plendo, ceremonies in Bali, such as weeping fig, Bunut, Ancak, diskriminasi, baik gender, ras, suku, maupun agama. race, ethnicity, or religion. We ensure that there are
dan Pandan Bali. Maka dari itu, Perseroan berupaya Plendo, and New Zealand cabbage tree. Therefore, the Kami memastikan tidak ada pekerja anak dan no child labor and forced labor practices. The division
menjaga keberadaannya dan memastikan ekosistem Company seeks to maintain those trees and ensure praktik kerja paksa. Pembagian kerja dikelompokkan of work is grouped based on fields and capabilities
di sekitar lokasi usaha Perseroantetap hijau dan that the ecosystems around the Company’s business berdasarkan bidang dan kemampuan agar tercipta in order to create a conducive and safe work
lestari. areas remain green and sustainable. lingkungan kerja yang kondusif dan aman. [2-30] environment. [2-30]

Komposisi Karyawan Employee Composition


Bagi kami, karyawan merupakan aset terpenting We believe employees are the most important asset
untuk memastikan kinerja usaha yang optimal to ensure optimal business performance in providing
dalam menyediakan produk dan layanan terbaik the best products and services to our customers. As of
bagi pelanggan. Sampai akhir tahun 2022, Perseroan end of 2022, the Company employed 2,633 employees
mempekerjakan 2.633 karyawan, terdiri dari 2.074 consisting of 2,074 (78.8%) male employees and 559
(78,8%) karyawan laki-laki dan 559 (21,2%) karyawan (21.2%) female employees. In addition, we employed
perempuan. Sementara jumlah karyawan perempuan 86 female employees in managerial positions or 3.3%.
di posisi manajemen adalah 86 karyawan atau 3,3%. [2-7][2-8]
[2-7][2-8]

Komposisi Karyawan Berdasarkan Jenis Kelamin


Employee Composition by Gender

Jenis Kelamin | Gender 2022 2021 2020

Laki-laki | Male 2.074 1.944 2.040


Perempuan | Female 559 497 493
Jumlah | Total 2.633 2.441 2.533

60 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 61
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Komposisi Karyawan Berdasarkan Jabatan Rekrutmen Karyawan Employee Recruitment


Employee Composition by Position Rekrutmen karyawan juga dilakukan tanpa Employee recruitment is carried out without
2022 2021 2020 membeda-bedakan gender, suku, agama, golongan, discrimination based on gender, ethnicity, religion,
Jabatan
Position Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan usia, serta pilihan politik. Pada tahun 2022, Perseroan class, age, or political choice. In 2022, the Company
Male Female Male Female Male Female merekrut 440 karyawan baru yang terdiri dari 114 recruited 440 new employees consisting of 114 female
Direktur/Setara Direktur karyawan perempuan (25,91%) dan 326 karyawan laki- employees (25.91%) and 326 male employees (74.09%),
55 4 75 6 67 2
Director/Director Equivalent
laki (74,09%). Jumlah tersebut meningkat sebanyak went up by 72.5% compared to the previous year. The
GM/Senior Manager 197 82 203 101 219 93
72,5% dibandingkan tahun sebelumnya. Peningkatkan increase in the recruitment of new employees was
Supervisor 401 137 402 104 403 120
perekrutan karyawan baru disebabkan oleh bisnis due to businesses that started to rejuvenate following
Tenaga Profesional
1.421 336 1.264 286 1.351 278 yang mulai aktif dan bergerak kembali setelah the end of the COVID 19 pandemic. Employee turnover
Professional
Jumlah | Total 2.074 559 1.944 497 2.040 493 berakhirnya pandemi COVID 19. Perputaran karyawan rate was recorded at 10.3% for male employees and
(turnover) sebesar 10,3% untuk karyawan laki-laki dan 10.4% for female employees. [401-1]
Komposisi Karyawan Berdasarkan Kelompok Usia
Employee Composition by Age Group 10,4% untuk karyawan perempuan. [401-1]

2022 2021 2020


Kelompok Usia (Tahun) Tingkat Perputaran (Turnover) Karyawan
Age Group (Years) Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
Male Female Male Female Male Female
Employee Turnover Rate

> 55 143 20 133 11 137 12 2022 2021 2020


Uraian
45-55 696 143 694 138 720 149 Description Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
Male Female Male Female Male Female
35-44 604 144 592 142 626 118
25-34 471 194 453 172 478 172 Karyawan Masuk
88 33 62 27
Employee Joining 326 114
17-24 160 58 72 34 79 42
Jumlah | Total 2.074 559 1.944 497 2.040 493 Karyawan Keluar
184 29 318 204
Employee Leaving 207 55
Komposisi Karyawan Berdasarkan Tingkat Pendidikan Rasio Perputaran Karyawan
Employee Composition by Education Level 10,3% 10,4% 9,2% 5,9% 14,7% 35,1%
Turnover Rate
2022 2021 2020
Tingkat Pendidikan
Education Level Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan Karyawan Baru Berdasarkan Kelompok Usia
Male Female Male Female Male Female New Employee by Age Group
Strata 2 2022 2021 2020
37 14 31 8
Postgraduate Degree 35 17 Kelompok Usia (Tahun)
Strata 1 Age Group (Years) Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
408 167 468 154 Male Female Male Female Male Female
Bachelor’s Degree 446 189
Diploma < 30 193 81 42 17 27 16
312 139 332 148
Associate Degree 415 176
30-50 127 31 43 16 30 10
Non-Akademik/SLTA
Non-academic/High 1.187 177 1.209 183 > 50 6 2 3 0 5 1
School 1.178 177 Jumlah | Total 326 114 88 33 62 27
Jumlah | Total 2.074 559 1.944 497 2.040 493

Komposisi Karyawan Berdasarkan Status Ketenagakerjaan


Employee Composition by Employment Status
2022 2021 2020
Status Ketenagakerjaan
Employment Status Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
Male Female Male Female Male Female
Tetap
1.539 394 1.637 382
Permanent 1.500 411
Tidak Tetap
405 103 403 111
Contract 574 148
Jumlah | Total 2.074 559 1.944 497 2.040 493

62 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 63
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Remunerasi dan Tunjangan Karyawan Employee Remuneration and dan Kurikulum Training yang telah disetujui pada 2020 and 2021. In addition, the Company periodically
Benefits tahun 2020 dan 2021. Selain itu, secara berkala, reviews the performance and career development of
Perseroan memiliki sistem remunerasi berdasarkan The Company has implemented remuneration Perseroan meninjau kinerja dan pengembangan all employees. [3-3][404-3]
tingkat jabatan, kompetensi, serta pendidikan secara system based on level of position, competence, and karier pada seluruh (100%) karyawan. [3-3][404-3]
adil dan merata, sehingga tidak ada remunerasi yang education in a fair and equitable manner without
disebabkan oleh alasan diskriminasi. Pemberian upah/ discrimination. Employee wages/salaries are also in Selama tahun 2022, Perseroan menyelenggarakan In 2022, the Company held training activities for
gaji karyawan juga disesuaikan dengan ketentuan line with the provisions of the Regional Minimum kegiatan pelatihan bagi karyawan sebanyak 3.848 employees consisting of 3,848 programs with a
Upah Minimum Regional (UMR) yang ditetapkan Wage (UMR) set by the government. The Company jenis program dengan total waktu pelatihan selama total training time of 43,595 hours. The training
pemerintah. Perseroan menyediakan program implements welfare programs, such as benefits and 43.595 jam. Topik pelatihan yang diberikan mengacu subjects referred to the Training Curriculum and
kesejahteraan, seperti tunjangan dan bonus, yang bonuses that are determined based on the Company’s pada Kurikulum Training yaitu terkait dengan consisted of employee orientation, management
ditentukan berdasarkan capaian kinerja dan kondisi performance achievements and conditions. The orientasi karyawan, management training, standar training, standard operating procedures, effective
Perseroan. Tunjangan yang diberikan, di antaranya aforementioned benefits include holiday allowances, prosedur operasional, komunikasi efektif, sistem communication, computer systems, trademarks, and
tunjangan hari raya, asuransi dan biaya kesehatan, insurance and medical expenses, as well as work leave komputer, merek dagang, dan soft skill training. soft skills training. [404-1][404-2]
serta cuti kerja sesuai peraturan. [401-2] in accordance with applicable regulations. [401-2] [404-1][404-2]

Perseroan memiliki program pensiun melalui The Company has implemented pension program Karyawan yang Menerima Tinjauan Rutin dan Pengembangan Karier [404-3]
Badan Penyelenggara Jaminan Sosial (BPJS) through the BPJS Employment and reserves funds Employees Receiving Regular Reviews and Career Development

Ketenagakerjaan dan mencadangkan dana untuk for retirement/layoffs in accordance with applicable Kategori 2022* 2021 2020
Karyawan
pensiun/PHK sesuai dengan aturan perundang- laws and regulations. In 2022, the Company reserved Employee Pria Wanita Pria Wanita Pria Wanita
% % % % % %
undangan yang berlaku. Selama tahun 2022, funds for retired employees i.e. those who were 55 Category Male Female Male Female Male Female

Perseroan mencadangkan dana bagi karyawan yang years old. [201-3][401-2] Tetap
834 55,6 297 72,3 106 6,9 26 6,6 110 6,7 24 6,3
pensiun, yakni yang telah berusia 55 tahun. [201-3] Permanent

[401-2] Tidak Tetap


345 60,1 128 86,5 171 42,2 44 42,7 176 43,7 54 48,6
Contract

Perseroan juga memberikan hak cuti melahirkan The Company also provides parental leave to its Keterangan: | Note:
* Data tidak termasuk SLP. | Data not included SLP.
(parental leave) bagi karyawannya sebagaimana employees as stipulated in the Corporate Regulations.
diatur dalam Peraturan Perseroan. Hak cuti diberikan Female employees receive 3-month parental leave
selama 3 bulan untuk karyawan perempuan 2 whereas male employees receive 2-days parental
hari untuk karyawan laki-laki jika istri karyawan leave. [401-3] Pelatihan dan Pengembangan Kemampuan Pekerja [404-1]
Employee Training and Capacity Development
melahirkan. [401-3]
Uraian Satuan
2022* 2021 2020
Description Unit
Jumlah Jam Pelatihan Jam
PENGEMBANGAN KOMPETENSI EMPLOYEES’ COMPETENCY Total Training Hours Hours
19.992 15.032 11.250
INSAN PERSEROAN DEVELOPMENT Jumlah Peserta Pelatihan Orang
25.719 19.547 17.133
Total Training Participants People
Perseroan secara aktif dan konsisten The Company actively and consistently implements Jumlah Program Pelatihan Program
3.848 2.691 2.967
menyelenggarakan berbagai program pelatihan various training programs in accordance with the Total Training Programs Programs
sesuai dengan kebutuhan karyawan guna needs of all employees in order to develop their Rata-rata Jam Pelatihan Jam/Tahun/Karyawan
7,6 6,2 4,4
mengembangkan kompetensi seluruh Insan. Divisi competence. In this regard, Human Resources Average Training Hours Hours/Year/Employee

yang bertanggung jawab dalam perencanaan serta Department (HRD) is responsible for planning and Keterangan: | Note:
administering education and training. Moreover, HRD * Data tidak termasuk SLP. | Data not included SLP.
pengelolaan dampak pendidikan dan pelatihan yaitu
Human Resources Department (HRD). Kemudian, will submit HR performance reports to the President
HRD akan memberikan laporkan kinerja SDM kepada Director. The education and training programs
Presiden Direktur. Program pendidikan dan pelatihan provided to employees will be evaluated periodically
yang diberikan bagi karyawan akan dievaluasi secara by referring to the Competency Dictionary and
berkala dengan merujuk pada Kamus Kompetensi Training Curriculum that had been approved in

64 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 65
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Jumlah Jam Pelatihan Perseroan Tahun 2022 (Jam) [401-1] Keselamatan dan Kesehatan Kerja Employees’ Occupational Health and
Number of Company Training Hours in 2022 (Hours) (K3) Insan Perseroan Safety
2022 2021 2020 Keselamatan dan kesehatan kerja (K3) menjadi Occupational Health and Safety (OSH) is a top priority
Kategori Karyawan
Employee Category Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan prioritas utama dalam kegiatan operasional in all of the Company’s operational activities that refer
Male Female Male Female Male Female Perseroan yang mengacu pada Sistem Manajemen to the Occupational Health and Safety Management
Tetap | Permanent 6.178 2.993 1.910 1.291 1.715 793 Keselamatan dan Kesehatan Kerja (SMK3) dan System (OHSMS), as well as policies/procedures related
Tidak Tetap | Contract 8.176 2.644 8.673 3.158 5.888 2.854 kebijakan/prosedur terkait Kesehatan, Keselamatan, to Health, Safety, and Work Environment (HSE). All
Jumlah | Total 19.992 15.032 11.250 dan Lingkungan Kerja (Health, Safety, Environment/ employees are required to observe the aforementioned
HSE). Seluruh insan Perseroan diwajibkan untuk policy. [3-3][403-1][403-8]
Keterangan: | Note:
* Data tidak termasuk SLP. | Data not included SLP. mematuhi kebijakan tersebut. [3-3][403-1][403-8]

Perseroan melakukan pemantauan terhadap aktivitas To monitor the OHS impact management at
Rata-rata Jam Pelatihan Perseroan Tahun 2022 (Jam/Tahun/Karyawan) [401-1]
Number of Company Training Hours in 2022 (Hours/Year/Employee) pengelolaan dampak K3 pada anak usaha setiap satu subsidiaries, an internal and external OHSMS audit
2022 2021 2020 tahun sekali dengan melakukan audit SMK3, baik dari is conducted once a year. The audit results are used
Kategori Karyawan pihak internal maupun eksternal. Hasil audit tersebut as the basis for follow-up performance improvement.
Employee Category Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
Male Female Male Female Male Female menjadi dasar untuk melakukan peningkatan kinerja The OHSMS is also carried out through following
Tetap | Permanent 4,1 7,3 1,2 3,3 1,0 2,1 pada tahun yang akan mendatang. Upaya penerapan initiatives: [403-1]

Tidak Tetap | Contract 14,2 17,9 21,4 30,7 14,6 25,7


SMK3 juga dilakukan melalui: [403-1]
• Penerapan ISO 45001:2018 dan ISO 14001:2015. • Implementation of ISO 45001:2018 and ISO
Keterangan: | Note:
14001:2015.
* Data tidak termasuk SLP. | Data not included SLP.
• Penerapan Sistem Manajemen Mutu, K3 dan • Implementation of Quality, OHS and
Lingkungan (SMMK3L) dan Program Ringkas, Environment Management System (QOHSEMS)
Dalam rangka peningkatan pemahaman karyawan In order to improve employees’ understanding of
Rapi, Resik, Rawat dan Rajin (5R). and 5R (Ringkas, Rapi, Resik, Rawat dan Rajin/
terkait dengan kinerja berkelanjutan, beberapa divisi sustainable performance, a number of our divisions
Brief, Neat, Clean, Caring and Diligent) Program.
kami mengikuti beberapa pelatihan terkait dengan participated in several trainings related to sustainable
• Penyusunan job description berdasarkan aspek • Preparation of job descriptions based on
kinerja berkelanjutan pada tahun 2022, antara lain: performance in 2022, as follows: [2-17]
Keselamatan, Kesehatan Kerja & Lingkungan Occupational Safety, Health, and Environment
[2-17]
(K3L) untuk setiap jabatan hotel. (OSHE) aspects for each hotel position.
• Pemantauan dan pengukuran kualitas udara, • Regular monitoring and measurement of air
1. Global Macro Conference - Asia Pacific by 1. Global Macro Conference - Asia Pacific by
air limbah, dan kebisingan rutin setiap 6 bulan quality, wastewater, and noise every 6 months.
Goldman Sachs, 2022, 25-26 Januari 2023 Goldman Sachs, 2022, 25-26 January 2023
sekali.
2. Fundamentals of Environmental Social & 2. Fundamentals of Environmental Social &
• Pelaporan Upaya Pengelolaan Lingkungan dan • Environmental Management Efforts and
Governance (ESG) Investment, 20-21 June 2022 Governance (ESG) Investment, 20-21 June 2022
Upaya Pemantauan Lingkungan (UKL-UPL) ke Environmental Monitoring Efforts (UKL-UPL)
3. The Challenges and Opportunities of 3. The Challenges and Opportunities of
Dinas Lingkungan Hidup dan pelaporan K3 ke reporting to the Environment Agency and OHS
Management Accounting in New Business Management Accounting in New Business
Dinas Tenaga Kerja secara rutin. reporting to the Manpower Agency on a regular
Environment by The Asia-Pacific Management Environment” by The Asia-Pacific Management
basis.
Accounting Association 25 Agustus 2022 Accounting Association “ 25 August 2022
• Melaksanakan program inspeksi peralatan • Monthly inspection of emergency equipment
5. Enhancing your ESG Reporting by IDX-PwC, 5. Enhancing your ESG Reporting by IDX-PwC, 31
keadaan darurat setiap sebulan sekali serta and supporting installation facilities.
31 Agustus 2022 August 2022
fasilitas instalasi penunjang.
6. ESG Landscape in Indonesia and Material ESG 6. ESG Landscape in Indonesia and Material ESG
• Pelaksanaan Medical Check Up (MCU) bagi para • Medical Check Up (MCU) for new employees
Issues (MEIs) – by IDX - Morningstar Sustainalytics, Issues (MEIs) – by IDX - Morningstar Sustainalytics,
karyawan baru sebelum bekerja. before work.
25 October 2022 25 October 2022

66 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 67
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Perseroan juga melakukan upaya pencegahan The Company also makes efforts to prevent hazards
Jenis Pekerjaan Risiko yang Ditimbulkan Upaya dan Tindak Lanjut
bahaya yang mungkin terjadi di seluruh sektor, that may occur in all sectors by developing procedures Type of Work Type of Risk Mitigation and Follow Up
dengan pembuatan prosedur Identifikasi Aspek for OHS Hazard Aspects Identification, and
Properti | Property
Bahaya K3 serta Penilaian Dampak Lingkungan dan Environmental Impact and OHS Risks Assessment.
Risiko K3. Adapun pekerjaan yang berisiko tinggi The high-risk jobs and their management are as
Pemeliharaan Kebakaran karena kebocoran • Safety briefing sebelum memulai pekerjaan
(Maintenance) Valve gas • Pemeriksaan ada tidaknya kebocoran gas menggunakan
beserta pengelolaannya, antara lain: [403-2][403-7] follows: [403-2][403-7] Box gas detector

Valve Box Fire due to gas leak • Safety briefing before work
Jenis Pekerjaan Risiko yang Ditimbulkan
The prevent adverse OSH impacts, the Company The
Upaya dan Tindak Lanjut Maintenance • Check for gas leaks using a gas detector
Type of Work Type of Risk Mitigation and Follow Up
Pengambilan Contoh • Terpapar gas Memberikan pelatihan bersertifikasi terkait pengerjaan
Konstruksi | Construction Gas Bumi • Kebakaran karena kebocoran pengambilan contoh gas bumi
gas
Bekerja pada Terjatuh • Memakai safety body harness
Ketinggian • Penyediaan alat pengaman Natural Gas Sampling • Gas exposure Provide certified training related to natural gas sampling
• Fire due to gas leak
Working at Height Fall • Wearing a safety body harness
• Provision of safety equipment Pelepasan dan • Kebakaran karena kebocoran • Safety briefing sebelum memulai pengerjaan
Pemasangan Turbin gas • Pemeriksaan kebocoran gas menggunakan gas detector
Mengangkat Barang Material terjatuh • Memastikan pengoperasian TC telah menggunakan metode Meter di Metering • Terjepit flange to flange turbin
dengan Tower Crane yang benar • Terpapar gas
(TC) • Mengamankan area swing boom
Dismounting and • Fire due to gas leak • Safety briefing before work
Lifting Goods with Fallen materials • Ensure that TC operations have used the correct method Installing Turbine • Pinched by turbine flange to • Check for gas leaks using a gas detector
Tower Crane (TC) • Securing the swing boom area Meters in Metering flange
• Gas exposure
Pekerjaan di Area Terjadinya kebakaran • Menghindari area dengan material yang mudah terbakar
Panas • Proteksi bunga api
• Pemasangan Alat Pemadam Api Ringan (APAR) Dalam menghindari dampak negatif K3, Perseroan Prevent adverse OHS impacts, the Company applies
• Penggunaan Alat Perlindungan Diri (APD) saat pengerjaan
the precautionary principle. In every project planning,
menerapkan prinsip precautionary. Pada setiap
Work in High Fire • Avoid areas with flammable materials perencanaan proyek, faktor K3 selalu menjadi the OHS factor remains an important concern. The
Temperature Area • Spark protection perhatian penting. Perseroan memiliki panitia K3 Company is equipped with Occupational Health and
• Fire extinguisher installation
• Use of Protective Personal Equipment (PPE) when working yang disebut Panitia Pembina Keselamatan dan Safety Advisory Committee (OHSAC) consisting of
Kesehatan Kerja (P2K3). P2K3 terdiri dari karyawan employees who are appointed based on leadership
Perhotelan | Hospitality
yang ditunjuk berdasarkan keterampilan dan skills and competencies. [403-4]
Pengoperasian • Wire rope putus atau tidak • Menjalankan SOP
kompetensi kepemimpinan. [403-4]
Gondola menggunakan safety net • Service rutin mesin gondola
• Terjatuh • Menyediakan perlengkapan APD
Bentuk upaya lain yang dilakukan Perseroan terkait The Company’s other OHS efforts include providing
Gondola Operation • Wire rope is broken or not • Implementing SOP
using a safety net • Regular maintenance of gondola machine K3 yaitu dengan menyediakan APD, penyediaan personal protective equipment, providing fire
• Fall • Provide PPE equipment APAR, kotak Pertolongan Pertama Pada Kecelakaan extinguishers and first aid kits, providing vitamins
Pengecatan Gedung Terjatuh Memilih vendor yang sudah menerapkan K3 dengan baik (P3K), serta pemberian vitamin dan masker. Selain and masks, participating in BPJS Health and BPJS
dan Pembersihan untuk melakukan pengerjaan itu, Perseroan juga mengikutsertakan karyawannya Employment (mandatory), third-party insurance (not
Kaca Luar Kamar
dalam BPJS Kesehatan dan BPJS Ketenagakerjaan mandatory), providing information on occupational
Building Painting Fall Choose vendors that has implemented OHS well to carry out (wajib), asuransi dari pihak ketiga (tidak wajib), health, briefing on the importance of vaccines, medical
and Outdoor Glass the work
pemberian informasi tentang kesehatan kerja, check-ups, as well as in-house clinics with doctors and
Cleaning
pengarahan mengenai pentingnya vaksin, MCU, nurses on standby 24 hours. The Company also carries
Perbaikan (Service) Kemungkinan sistem lift • Pendampingan perbaikan oleh vendor/pihak ketiga
serta in-house clinic dengan dokter dan perawat out joint sports activities through the formation of a
Lift gagal sehingga menyebabkan • Penggantian tali seling secara berkala
kecelakaan yang bersiaga selama 24 jam. Perseroan juga futsal team, volleyball team, and basketball team, and
melaksanakan kegiatan olahraga bersama melalui provides sports facilities in business units. [403-3]
Lift Service The possibility of the elevator • Repair assistance by vendors/third parties
system failing causing an • Replace the alternating rope regularly pembentukan tim futsal, tim voli, dan tim basket, [403-6]
accident serta menyediakan sarana olahraga di unit usaha.
[403-3][403-6]

68 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 69
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Selama tahun 2022, perseroan memberikan beberapa In 2022, the Company provided several OHS trainings Tingkat Kecelakaan Kerja [403-9]
pelatihan K3 kepada karyawan, seperti pemadaman to employees, such as fire fighting, first aid, basic Occupational Accident Rate
kebakaran, pertolongan pertama pada kecelakaan, life support, cyber security, identification of signs of 2022 2021
bantuan hidup dasar, keamanan siber, identifikasi human trafficking, work safety standard systems, Karyawan Tetap Karyawan Tidak Tetap Karyawan Tetap Karyawan Tidak Tetap
Kategori
tanda-tanda perdagangan manusia, sistem standar emergency procedures, et cetera. [403-5] Permanent Employee Contract Employee Permanent Employee Contract Employee 2020
Category
keselamatan kerja, prosedur kedaruratan, dan Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan Laki-laki Perempuan
sebagainya. [403-5] Male Female Male Female Male Female Male Female
Ringan
16 4 6 0 28 3 11 0 15
Minor
Perseroan juga telah melaksanakan beberapa To improve the quality of occupational safety, health
upaya guna meningkatkan kualitas keselamatan, and environment, in 2022, the Company conducted Sedang
dan Berat
kesehatan, dan lingkungan kerja selama tahun 2022, the following efforts: [403-6][403-7] 22 5 1 1 7 1 1 0 13
Moderate
antara lain: [403-6][403-7] and Major
• Pemantauan dan pengukuran bahaya • Monitored and measured the dangers of noise, Fatal 0 0 0 0 0 0 0 0 0
kebisingan, pencemaran udara, dan pencemaran air pollution, and environmental pollution in 38 9 7 1 35 4 12 0
Jumlah
lingkungan sesuai dengan ambang batas; 28
accordance with the threshold; Total 47 8 39 12
• Perawatan genset, kubikel, trafo, diesel pump, • Maintained generator sets, cubicles, transformers,
dock leveler, rolling door, serta scissor lift, kotak diesel pumps, dock levelers, rolling doors, and
P3K, pompa banjir, dan lain sebagainya; scissor lifts, first aid kits, flood pumps, and so on; Upaya Mengatasi Pandemi COVID-19 COVID-19 Pandemic Mitigation Efforts
• Instalasi body thermal scanner di properti • Installed body thermal scanners on the To mitigate the impact of COVID-19 that persisted
Untuk mengatasi dampak COVID-19 yang masih
Perseroan; Company’s property; 2022, the Company’s COVID-19 task force remained
berlangsung selama tahun 2022, Perseroan tetap
• Pemasangan standar operasi prosedur saat • Installed standard operating procedures in the active in the work environment and ensured that
mengaktifkan satuan tugas (Satgas) COVID-19 di
bahaya kebakaran, gempa bumi, tsunami, dan event of fire, earthquake, tsunami, and bomb all of the Company’s employees receive booster
lingkungan kerja dan memastikan 100% karyawan
ancaman bom; threats; and vaccinations. [403-6][403-7]
Perseroan untuk memperoleh vaksinasi booster.
• Pemasangan rambu-rambu, poster, informasi • Installed signs, posters, information related to [403-6][403-7]
terkait COVID-19, serta penerapan safety COVID-19, and ran safety campaigns in several
campaign di beberapa tempat yang berisiko vulnerable places to increase OHSE awareness.

MEMBANGUN HARMONI BERSAMA


guna meningkatkan kepedulian K3L.

Meskipun Perseroan telah berusaha semaksimal


mungkin dalam mengantisipasi kecelakaan kerja,
Despite the Company’s best prevention efforts,
occupational accidents still occurred in 2022 even
MASYARAKAT
masih terdapat kasus kecelakaan kerja selama though there were no fatal accidents. In addition, Building Harmony with Communities
tahun 2022, walaupun tidak ada kecelakaan kategori the Company made sure there were no occupational
fatal. Selain itu, Perseroan juga memastikan tidak diseases. [403-9][403-10]
terjadinya penyakit akibat kerja (PAK). [403-9][403-10]
Perseroan berkomitmen untuk terus memelihara The Company is committed to building harmonious
hubungan yang harmonis dan erat dengan masyarakat interactions and relationships with the community
di sekitar daerah operasional Perseroan. Perseroan around its operational areas. The Company is
menyadari bahwa keseimbangan antara bisnis dan keenly aware that a balance between business
pembangunan berkelanjutan dapat tercapai dengan and sustainable development can be achieved by
adanya peran masyarakat sekitar. [3-3] empowering the role of the local community. [3-3]

Perseroan bersama anak usahanya melakukan The Company and its subsidiaries carry out various
berbagai program kegiatan sebagai bentuk tanggung activities and programs as part of its corporate social
jawab sosial dan lingkungan (TJSL) dengan 4 target, responsibility (CSR) with 4 targets i.e. Care for the
yaitu Peduli Lingkungan, Peduli Pendidikan, Peduli Environment, Care for Education, Care for Customers,
Pelanggan, dan Peduli Masyarakat. Sepanjang tahun and Care for the Community. Throughout 2022,

70 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 71
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

2022, realisasi biaya TJSL sebesar Rp1.245.370.265. the Company’s CSR budget uptake amounted to
Dukungan pada TPB
Beberapa kegiatan yang telah dijalankan oleh Rp1,245,370,265. Activities carried out by the Company Program Kegiatan | Activity
Support for SDGs.
Perseroan beserta anak usahanya antara lain: [413-1] and its subsidiaries were as follows: [413-1]
Pembayaran kedua tahun ke 4 beasiswa Sanata Dharma
Second payment of the 4th year Sanata Dharma scholarship
Kegiatan TJSL Tahun 2022 2022 CSR Activities Suryacipta Peduli PAUD
Kegiatan memperkenalkan profesi PMK kepada PAUD di
Dukungan pada TPB
Program Kegiatan | Activity wilayah Kecamatan Ciampel
Support for SDGs.

Peduli Masyarakat Donasi Yatim Piatu & Kamis Berkah Suryacipta Cares for ECE
Care for Communities Memberikan santunan kepada yatim piatu dan juga The introduction of the PMK profession to early childhood
membagikan makanan kepada panti asuhan maupun kaum education (ECE) units in Ciampel Sub-District area
dhuafa di sekitar Jababeka Perbaikan lapangan SDN 01 Pinangsia Jakarta Barat
Field repair at SDN 01 Pinangsia State Primary School, West
Donation to Orphans & Thursday Blessings Jakarta
Donated to orphans and distributed food to orphanages and
the poor around Jababeka Peduli Pelanggan Donasi kedukaan untuk relasi atau rekanan
Care for Customers Grief donations for relatives or partners
Bapak Asuh Anak Stunting
Memberikan bantuan untuk 10 anak stunting selama 6 bulan
di wilayah Karawang

Foster Father for Stunted Children Dalam bekerja sama dengan pemasok, Perseroan In working with suppliers, the Company has prepared
Provided assistance to 10 stunted children for 6 months in membuat kebijakan/prosedur terkait Prosedur Purchasing Procedures and policies, each of which is
Karawang area Pembelian yang masing-masing diatur di Unit regulated at the Company’s Business Units as needed.
Bekerja sama dengan PMI Pusat Jakarta melakukan kegiatan Usaha sesuai kebutuhan. Aktivitas Perseroan The Company’s activities in providing products and
donor darah dalam menyediakan produk dan jasa memiliki
Partnered with the Indonesian Red Cross Society (PMI) Central services certainly have positive and negative impacts
Jakarta to conduct blood donations dampak positif dan negatif terhadap masyarakat
on the surrounding community. The Company has
sekitar. Perseron memetakan dampak positif
Perbaikan jalan dengan memanfaatkan aspal bekas bongkaran mapped positive impacts as opportunities and
jalan kawasan industri untuk memperlancar lalu lintas jalan sebagai peluang dan dampak negatif sebagai risiko
negative impacts as risks that must be mitigated, as
desa yang harus dimitigasi. Dampak ini di antaranya:
Repaired roads by utilizing used asphalt from road demolition [2-25][413-2] follows: [2-25][413-2]
in industrial areas to improve village road traffic
Bantuan kepada korban gempa bumi Cianjur dan bencana
Dampak Negatif | Negative Impact
Gunung Semeru Dampak Positif
Distributed aid to victims of Cianjur earthquake and Mount Positive Impact Dampak Cara Mengatasi Dampak
Semeru disaster Impact Impact Mitigation

Peduli Lingkungan Program Penghijauan dengan memberikan 100 pohon Membantu meningkatkan Penggunaan sumber daya alam yang Meningkatkan efisiensi
Care for the bersama Kodim 0604 Karawang perekonomian dan pendidikan besar, baik energi dan air
Environment Reforestation Program by providing 100 trees together with masyarakat sekitar
Kodim 0604 Karawang
Helped improve the economy Consumption of natural resources, Improving efficiency
Pemberian 60 pohon untuk gapura Desa Kutamekar, Karawang and education of the surrounding both energy and water, in large
Donated 60 trees for the gate of Kutamekar Village, Karawang community quantity
Peduli Pendidikan CSR Program Bersama SSIA Holding & Anak Usaha Menyerap tenaga kerja dan pemasok Adanya limbah dan emisi dari proses Mengelola limbah dan menghitung
Care for Education Program donasi untuk memberikan beasiswa biaya pendidikan lokal dari sekitar wilayah usaha pengurangan emisi
siswa SMK Suryacipta
CSR Program with SSIA Holding & Subsidiaries Employed local workers and suppliers Waste and emissions from business Managing waste and calculating
Donation program by granting scholarships to cover the from around the Company’s area processes emissions reduction
education costs of SMK Suryacipta students Berkontribusi pada pembayaran pajak Perubahan bentang alam karena Memastikan kepatuhan pada regulasi
Rebuilt My School bersama Happy Hearts Indonesia pembangunan konstruksi dan menjaga ekosistem di sekitar
Rebuilt My School with Happy Hearts Indonesia pembangunan konstruksi

Contributed to tax payment Landscape changes due to Ensuring full compliance with
construction development applicable regulations and protecting
ecosystem around construction site
Meningkatkan reputasi industri
pariwisata Indonesia

Improved the reputation of the tourism


industry in Indonesia

72 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 73
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

Menjaga Kualitas Produk dan Layanan Maintaining Products and Services


Quality PERHOTELAN
Keselamatan dan kesehatan pelanggan merupakan Customers’ health and safety are part of the Company’s Hospitality
prioritas utama Perseroan, sehingga Perseroan top priority, therefore the Company is committed to
• Mengirim Guest Satisfaction Survey kepada tamu hotel melalui email yang terintegrasi
berkomitmen untuk menyediakan produk dan providing high quality and safe products and services
dengan sistem PMS hotel.
jasa yang berkualitas tinggi, bermutu, dan aman in accordance with the “Delivering Product and
Sent Guest Satisfaction Surveys to hotel guests via email integrated with the hotel’s PMS
sesuai dengan pilar strategi “Delivering Product and Service Excellence” pillar strategy. This commitment
system.
Service Excellence”. Komitmen ini didukung dengan is supported by evaluating the security of all (100%)
• Melaksanakan IMPOPS (Improvement Opportunities) meeting secara rutin untuk
mengevaluasi keamanan seluruh (100%) jasa yang services produced by the Company. This commitment
mendiskusikan serta mencari solusi atas keluhan, dan masukan yang diberikan tamu.
dihasilkan Perseroan. Perseroan juga memastikan is supported by evaluating the security of all (100%)
Held regular IMPOPS (Improvement Opportunities) meetings to discuss and find solutions
untuk memberikan layanan yang setara kepada setiap services produced by the Company. In addition, the
to complaints and input provided by guests.
pelanggannya, tanpa adanya unsur diskriminasi. [3-3] Company persistently provides equal services to each
• Melakukan perawatan preventive maintenance kitchen equipment, guest rooms, dan
[416-1] customer without discrimination. [3-3][416-1]
villa.
Performed preventive maintenance of kitchen equipment, guest rooms and villas
Adapun beberapa upaya-upaya yang Perseroan Activities carried out by the Company to maintain the
• Melaksanakan audit operasional di seluruh hotel dan memastikan bahwa tindakan
lakukan dalam rangka menjaga kualitas, mutu, dan quality and safety of its products and services in 2022
perbaikan telah dilakukan.
keamanan produk dan jasanya selama tahun 2022, di were as follows:
Performed operational audits at all hotels and ensured that corrective actions had been
antaranya:
taken
• Mengadakan inspeksi Mechanical, Electrical and Plumbing (MEP) ke seluruh hotel
KONSTRUKSI | Construction untuk memastikan seluruh peralatan dalam Gedung bekerja dengan baik dan sesuai
• Membuat revisi-revisi terhadap audit checklist agar selalu ter-update dengan kondisi di standar.
lapangan. Conducted Mechanical, Electrical and Plumbing (MEP) inspections at all hotels to ensure all
Revised the audit checklist in line with the latest developments in the field. equipment in the building worked properly and according to standards.
• Daily Operational Meeting dilakukan oleh Team Operational untuk mengecek apakah • Mengadakan Occupational Health and Safety (OHS) Meeting secara berkala serta
ada kendala yang dialami ketika di lapangan, termasuk kerusakan yang harus segera walkthrough setiap bulan yang dipimpin oleh Security Manager dan Hygiene Manager.
ditanggulangi. Held regular Occupational Health and Safety (OHS) meetings and monthly walkthroughs
Operational Team held Daily Operational Meetings to check whether there were any problems led by the Security Manager and Hygiene Manager.
encountered while in the field, including damage that must be addressed immediately. • Melakukan training secara berkala agar mutu pelayanan tetap terjaga.
• Mengundang Chemical Supplier untuk memberikan Chemical Handling Training kepada Conducted regular training to maintain services quality.
Team secara berkala. • Mengimplementasikan Hazard Analysis and Critical Control Point (HACCP) Standard
Invited Chemical Suppliers to provide Chemical Handling Training to the Team on a regular untuk food management hotel.
basis. Implemented Hazard Analysis and Critical Control Point (HACCP) Standard for hotel food
management.
• Melakukan Supplier Audit secara berkala.
Performed regular Supplier Audits.

PROPERTI | Property
• Melaksanakan Customer Satisfaction Survey dalam setiap proses serah terima
pembelian rumah Edenhaus.
Conducted Customer Satisfaction Survey during the handover process for every purchase of
Edenhaus housing unit.
• Meningkatkan kepuasan tenant/pelanggan melalui tenant management system dan
program customer relationship management di Suryacipta City of Industry Karawang.
Improve tenant/customer satisfaction through tenant management system and customer
relationship management program at Suryacipta City of Industry Karawang.

74 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 75
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan Tata Kelola Keberlanjutan Kinerja Keberlanjutan
Sustainability Performance Highlight Sustainability Strategies Company Profile Sustainability Governance Sustainability Performance

• Mengembangkan properti komersial serta • Developing commercial properties as well


properti hunian dengan standar teknik dan as residential properties with sustainable
lingkungan yang berkelanjutan; engineering and environmental standards;
Jumana Bali Ungasan Resort yang merupakan salah satu unit usaha Perseroan • Mengembangkan jasa konstruksi yang • Developing reliable and environmentally friendly
mengimplementasikan standard hygiene, yaitu Food Safety Management System terpercaya dan berwawasan lingkungan; dan construction services; and
(FSMS) yang mencakup seluruh bagian ‘flow of food’ atau alur makanan/produk. Dimulai • Membangun perumahan dengan fasilitas smart • Building housing with smart home facilities and
dari belanja, menerima, menyimpan, persiapan, memasak, menahan, menyajikan, home dan dikelilingi taman hijau terbuka. surrounded by open green parks.
mendinginkan, menyimpan kembali, hingga memanaskan/memasak kembali.
Sepanjang tahun 2022, tidak terjadi insiden Throughout 2022, there were no incidents of non-
Unit usaha Melia Bali Hotel juga secara rutin menyelenggarakan pelatihan prosedur ketidakpatuhan terkait dengan dampak keselamatan compliance related to the health and safety impacts
penanganan kebencanaan dan keadaan darurat, audit dan inspeksi berkala dari dan kesehatan dari produk dan jasa maupun of products and services as well as recalls of products
organisasi eksternal yaitu mengenai Hazard Analysis and Critical Control Point penarikan produk dan jasa yang ditawarkan oleh and services offered by the Company. The Company
(HACCP) dan Cleanliness, Health, Safety, Environment Sustainability (CHSE). Pelatihan Perseroan. Perseroan juga tidak menerima denda also did not receive fines or sanctions as a result of
dilaksanakan agar seluruh tamu yang berkunjung dapat menikmati fasilitas dengan atau sanksi sebagai akibat dari ketidakpatuhan non-compliance with applicable laws or regulations
aman dan nyaman. Melia Bali Hotel juga memiliki komite khusus penanggulangan terhadap undang-undang atau peraturan yang in all of its businesses. [416-2]
bencana, yaitu Hygiene Coordinator yang bertugas untuk mengendalikan kebersihan berlaku dalam seluruh bisnis Perseroan. [416-2]
dan sanitasi hotel, Emergency Response Team (ERT), serta klinik dokter dan perawat
untuk karyawan maupun tamu.
INOVASI PRODUK DAN JASA | Product and Service Innovations
As one of the Company’s business units, Jumana Bali Ungasan Resort implements hygiene Jumana Bali Ungasan melakukan inovasi terhadap penggunaan bahan makanan dari pemasok
standards i.e. the Food Safety Management System (FSMS) that covers all parts of the ‘flow lokal serta melakukan perubahan menu yang lebih mencerminkan local taste sebagai inovasi.
of food’ starting from purchasing, receiving, storage, preparation, cooking, holding, serving, As part of its innovation, Jumana Bali Ungasan uses food ingredients from local suppliers and
cooling, storage, and reheating. has changed the menu to reflect local taste.

The Melia Bali Hotel business unit also regularly organizes trainings on procedures to mitigate
disasters and emergencies, periodic audits and inspections by external organizations,
particularly with regard to Hazard Analysis and Critical Control Points (HACCP) and Cleanliness,
MEKANISME PENGADUAN CUSTOMER/COMUNNITY COMPLAINT
Health, Safety, Environment Sustainability (CHSE). Trainings are carried out so that all guests
PELANGGAN/MASYARAKAT [2-26] MECHANISM [2-26]
can enjoy the facilities safely and comfortably. Melia Bali Hotel also has special committees for
disaster mitigation, namely the Hygiene Coordinator in charge of controlling the cleanliness
Perseroan menindaklanjuti setiap keluhan pelanggan The Company follows up on every complaint filed by
and sanitation of the hotel, the Emergency Response Team (ERT), as well as a clinic manned
yang disampaikan melalui beberapa mekanisme customers through various complaint mechanisms
by doctors and nurses for employees and guests.
pengaduan yang berbeda-beda sesuai dengan applicable at the Company’s business units.
unit usaha Perseroan. Mekanisme pengaduan Whistleblowing reports can be submitted by the
masyarakat di SSIA disampaikan melalui surat resmi Stakeholders as official letters sent to the Board of
Perseroan juga terus berupaya meningkatkan fokus In addition, the Company continuously strives to kepada Direksi Perseroan u.p Corporate Secretary Directors of the Company c.q. Corporate Secretary,
pembangunan yang berkesinambungan dengan expand the focus of sustainable development by yang disampaikan langsung atau dikirim melalui by way of direct delivery, sent by expedition, or by
menerapkan konsep ‘sustainable’ dalam pembangunan applying the concept of ‘sustainable’ in project ekspedisi, faksimili, ataupun email. facsimile or email.
proyek-proyek. Konsep ini mengedepankan inisiatif development. This concept emphasizes digital
digital dalam pengelolaan aset yang diterapkan dalam initiatives in asset management that are implemented Pada unit usaha Melia Bali Hotel, masyarakat At Melia Bali Hotel business unit, complaints from the
setiap pilar bisnis Perseroan, di antaranya: in each of the Company’s business pillars, as follows: dapat menyampaikan pengaduannya melalui surrounding community can be filed through the Head
• Mengembangkan kota industri yang • Developing industrial cities that prioritize Ketua Lingkungan (Kelian), Pra Juru Banjar, dan of the Environment (Kelian), Pra Juru Banjar, and the
mengedepankan teknologi, inovasi, dan wawasan technology, innovation, and environmental Ketua Pemuda Pemudi dari lingkungan sekitar. Head of Youths from the surrounding environment. At
lingkungan melalui Kawasan Industri Karawang insight through Karawang and Subang Industrial Mekanisme pengaduan masyarakat di unit usaha NRCA business unit, public complaints are submitted
dan Subang. Kawasan ini akan memiliki fasilitas Estates. These estates will have IoT facilities, NRCA disampaikan melalui surat resmi kepada Direksi through an official letter to the Company’s Board of
IoT, Smart Mobility, Command Center, Citizen App, Smart Mobility, Command Center, Citizen App, Perseroan u.p Corporate Secretary yang disampaikan Directors c.q. Corporate Secretary delivered directly or
serta Integrated Property Management System; and Integrated Property Management System; langsung atau dikirim melalui ekspedisi, faksimili, sent via expedition, facsimile, or email. At Jumana Bali

76 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 77
Pencapaian Kinerja Keberlanjutan Strategi Keberlanjutan Profil Perusahaan
Sustainability Performance Highlight Sustainability Strategies Company Profile

REFERENSI POJK NO.51/POJK.03/2017


ataupun email. Pengaduan di Jumana Bali Ungasan Ungasan Resort, complaints are submitted through
Resort ­­­­dapat disampaikan kepada Kepala Desa Adar Adar Village Head (Bendesa Adat) at the Company’s
(Bendesa Adat) di lokasi Perusahaan, yang kemudian
akan diteruskan dan didiskusikan dengan perwakilan
location, to be forwarded and discussed with the
Company’s representatives.
POJK No.51/POJK.03/2017 References
Perusahaan.

Indikator Halaman
Selama tahun 2022, Perseroan menerima 3 keluhan In 2022, the Company received 3 complaints related No.
Indicators Page(s)
mengenai masalah lingkungan hidup maupun sosial to environmental and social issues around its
Strategi Keberlanjutan
di sekitar wilayah operasi Perseroan, yaitu terkait operational areas, namely employment, drainage, and Sustainability Strategy
ketenagakerjaan, saluran pembuangan air, serta waste from cutting down trees in the hotel parking A.1 Penjelasan Strategi Keberlanjutan 16-23
sampah hasil penebangan pohon yang ada di area area. All of these complaints had been followed up Elaboration on Sustainability Strategy
parkir hotel. Seluruh keluhan ini telah ditindaklanjuti and resolved properly. Ikhtisar Kinerja Aspek Keberlanjutan
dan diselesaikan dengan baik. Summary of Sustainability Aspect Performance
B.1 Aspek Ekonomi 4
Economic Aspects
Survei Kepuasan Pelanggan Customer Satisfaction Survey
The Company conducts customer satisfaction survey B.2 Aspek Lingkungan Hidup 5
Perseroan melaksanakan survei kepuasan pelanggan
Environmental Aspects
melalui kuesioner dan pertemuan tatap muka dalam through questionnaires or face-to-face meetings
B.3 Aspek Sosial 4
setiap bulan. Sampai akhir tahun 2022, hasil survei on a monthly basis. As of end of 2022, the results of Social Aspects
kepuasan pelanggan yang Perseroan peroleh sebesar the Company’s customer satisfaction survey were at
Profil Perusahaan
90,76%, meningkat dibandingkan tahun sebelumnya. 90.76%, went up compared to the previous year. In Company Profile
Dalam sektor perhotelan, pelaksanaan survei kepada the hospitality sector, customer surveys are carried C.1 Visi, Misi, dan Nilai Keberlanjutan 27-29
pelanggan dilakukan pada saat check out melalui out during check out via email using the Review Pro Vision, Mission, and Values of Sustainability
email dengan metode Review Pro System. System method. C.2 Alamat Perusahaan 30
Company’s Address
Survei Kepuasan Pelanggan C.3 Skala Usaha 33
Customer Satisfaction Survey Enterprise Scale
Entitas Satuan C.4 Produk, Layanan, dan Kegiatan Usaha yang Dijalankan 30-31
2022 2021 2020
Entities Unit Products, Services, and Business Activities
PT Nusa Raya Cipta Tbk (NRCA) 82,4 81,3 80,8 C.5 Keanggotaan pada Asosiasi 32
Membership in Association
PT Suryalaya Anindita International (SAI) 86,7 88,6 86,3
C.6 Perubahan Emiten dan Perusahaan Publik yang Bersifat Signifikan 35
PT TCP Internusa (TCP) (Edenhaus) % 100,0 100,0 -
Significant Changes in Issuers and Public Companies
PT Siti Agung Makmur (SAM) 94 90* 90*
Penjelasan Direksi
PT Surya Internusa Hotels (SIH) 90,7 89,0 77,5 The Board of Directors’ Explanation
Penyajian kembali informasi | Restatement [2-4] D.1 Penjelasan Direksi 8
Keterangan: | Note: The Board of Directors’ Explanation
Data tidak termasuk SLP dan SEP | Data not included SLP and SEP
Tata Kelola Keberlanjutan
Sustainability Governance
E.1 Penanggung Jawab Penerapan Keuangan Berkelanjutan 41-42
Responsible for Implementing Sustainable Finance
E.2 Pengembangan Kompetensi Terkait Keuangan Berkelanjutan 66
Competency Development Related to Sustainable Finance
E.3 Penilaian Risiko atas Penerapan Keuangan Berkelanjutan 42-43
Risk Assessment of the Implementation of Sustainable Finance
E.4 Hubungan dengan Pemangku Kepentingan 44-47
Relations with Stakeholders
E.5 Permasalahan terhadap Penerapan Keuangan Berkelanjutan 24-25
Problems with the Implementation of Sustainable Finance

78 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 79
Indikator Halaman Indikator Halaman
No. No.
Indicators Page(s) Indicators Page(s)
Kinerja Keberlanjutan Aspek Limbah dan Efluen
Sustainability Performance Waste and Effluent Aspect
F.1 Kegiatan Membangun Budaya Keberlanjutan 43 F.13 Jumlah Limbah dan Efluen yang Dihasilkan Berdasarkan Jenis 57-58, 59-60
Sustainable Culture Development Activities Amount of Waste and Effluent Generated by Type
Kinerja Ekonomi F.14 Mekanisme Pengelolaan Limbah dan Efluen 56
Economic Performance Waste and Effluent Management Mechanism
F.2 Perbandingan Target dan Kinerja Produksi, Portofolio, Target Pembiayaan, atau Investasi, 49-50 F.15 Tumpahan yang Terjadi (jika ada) Tidak Relevan
Pendapatan dan Laba Rugi Occurring Spills (if any) Not Relevan
Comparison of targets to performance of production, portfolio, financing targets, or investments,
Aspek Pengaduan Terkait Lingkungan Hidup
revenue as well as profit and loss
Complaint Related to the Environment Aspect
F.3 Perbandingan Target dan Kinerja Portofolio, Target Pembiayaan, atau Investasi pada Instrumen 49-50
F.16 Jumlah dan Materi Pengaduan Lingkungan Hidup yang Diterima dan Diselesaikan 78
Keuangan atau Proyek yang Sejalan dengan Keuangan Berkelanjutan
Number and Material of Environmental Complaints Received and Resolved
Comparison of target to performance of portfolio, financing target, or investments in financial
instruments or projects in line with the implementation of Sustainable Finance Kinerja Sosial
Social Performance
Kinerja Lingkungan Hidup
Environmental Performance F.17 Komitmen untuk Memberikan Layanan atas Produk dan/atau Jasa yang Setara kepada 74
Konsumen
Aspek Umum
Commitment to Provide Services on Equal Products and/or Services to Consumers
General Aspect
Aspek Ketenagakerjaan
F.4 Biaya Lingkungan Hidup 53
Employment Aspect
Environmental Costs That Incur
F.18 Kesetaraan Kesempatan Bekerja 61
Aspek Material
Equal Employment Opportunity
Material Aspect
F.19 Tenaga Kerja Anak dan Tenaga Kerja Paksa 61
F.5 Penggunaan Material yang Ramah Lingkungan 59
Child Labor and Forced Labor
Use of Environmentally Friendly Materials
F.20 Upah Minimum Regional 64
Aspek Energi
Regional Minimum Wage
Energy Aspect
F.21 Lingkungan Bekerja yang Layak dan Aman 67
F.6 Jumlah dan Intensitas Energi yang Digunakan 55
Decent and Safe Work Environment
Amount and Intensity of Energy Used
F.22 Pelatihan dan Pengembangan Kemampuan Pegawai 64-66
F.7 Upaya dan Pencapaian Efisiensi Energi dan Penggunaan Energi Terbarukan 56
Employee Capability Training and Development
Efforts and Achievements of Energy Efficiency and Use of Renewable Energy
Aspek Masyarakat
Aspek Air
Community Aspect
Water Aspect
F.23 Dampak Operasi terhadap Masyarakat Sekitar 71-72, 73
F.8 Penggunaan Air 57
Impact of Operations on Surrounding Communities
Water Usage
F.24 Pengaduan Masyarakat 77-78
Aspek Keanekaragaman Hayati
Community Complaints
Biodiversity Aspect
F.25 Kegiatan Tanggung Jawab Sosial Lingkungan (TJSL) 72-73
F.9 Dampak dari Wilayah Operasional yang Dekat atau Berada di Daerah Konservasi atau Memiliki 60
Corporate Social Responsibility (CSR)
Keanekaragaman Hayati
Impacts from Operational Areas that are Near or Located in Conservation Areas or Have Tanggung Jawab Pengembangan Produk/Jasa Berkelanjutan
Biodiversity Responsibility for Sustainable Product/Service Development
F.10 Usaha Konservasi Keanekaragaman Hayati 60 F.26 Inovasi dan Pengembangan Produk/Jasa Keuangan Berkelanjutan 76-77
Biodiversity Conservation Efforts Innovation and Development of Sustainable Financial Products/Services
Aspek Emisi F.27 Produk/Jasa yang Sudah Dievaluasi Keamanannya bagi Pelanggan 74
Emission Aspect Products/Services That Have Been Evaluated for Safety for Customers
F.11 Jumlah dan Intensitas Emisi yang Dihasilkan Berdasarkan Jenisnya 55 F.28 Dampak Produk/Jasa 73
Total and Intensity of Emissions Generated by Type Product/Service Impact
F.12 Upaya dan Pencapaian Pengurangan Emisi yang Dilakukan 56 F.29 Jumlah Produk yang Ditarik Kembali Tidak Relevan
Efforts and Achievements of Emission Reduction Made Number of Product Recalls Not Relevant
F.30 Survei Kepuasan Pelanggan terhadap Produk dan/atau Jasa Keuangan Berkelanjutan 78
Customer Satisfaction Survey on Sustainable Financial Products and/or Services

80 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 81
Indikator Halaman Standar GRI Indikator Pengungkapan Lokasi
No.
Indicators Page(s) GRI Standard Indicators Disclosure Location
Lain-lain 2-10 Nominasi dan seleksi pejabat tata kelola tertinggi 41
Others Nomination and selection of the highest governance body
G.1 Verifikasi Tertulis dari Pihak Independen (jika ada) 34-35 2-11 Ketua badan tata kelola tertinggi 41
Written Verification from Independent Party (if any) Chair of the highest governance body
G.2 Lembar Umpan Balik 87 2-12 Peran pejabat tata kelola tertinggi dalam memantau dampak 41
Feedback Sheet manajemen
G.3 Tanggapan terhadap Umpan Balik Laporan Keberlanjutan Tahun Sebelumnya 39 Role of the highest governance body in overseeing the
Responses to Feedback on the Previous Year’s Sustainability Report management of impacts
2-13 Delegasi tanggung jawab dalam mengelola dampak 42
Delegation of responsibility for managing impacts
2-14 Peran pejabat tata kelola tertinggi dalam pelaporan 42
keberlanjutan

INDEKS ISI STANDAR GLOBAL REPORTING 2-15


Role of the highest governance body in sustainability reporting
Benturan kepentingan 42

INITIATIVE (GRI) 2021 2-18


Conflicts of interest
Evaluasi kinerja pejabat tata kelola tertinggi 43-44

Global Reporting Initiative (GRI) Standards 2021 2-22


Evaluation of the performance of the highest governance body
Pernyataan tentang strategi pembangunan berkelanjutan 41

Content Index Statement on sustainable development strategy


2-23 Komitmen kebijakan 12-15, 16-23
Policy commitments
2-24 Menanamkan komitmen kebijakan 42-43
Pernyataan Penggunaan PT Surya Semesta Internusa Tbk telah menyampaikan informasi yang terdapat dalam
Embedding policy commitments
indeks konten GRI ini untuk periode 1 Januari sampai dengan 31 Desember 2022 dengan
mengacu pada Standar GRI. 2-25 Proses remediasi dampak negatif 73
Statement of Use PT Surya Semesta Internusa Tbk has reported the information cited in this GRI content Processes to remediate negative impacts
index for the period January 1 to December 31 2022 with reference to the GRI Standards.
2-26 Mekanisme pemberian nasihat dan meningkatkan perhatian 77-78
GRI 1 yang digunakan GRI 1: Fondasi 2021 Mechanisms for seeking advice and raising concerns
GRI 1 used GRI 1: Foundation 2021
2-28 Keanggotaan asosiasi 32
Membership associations
Standar GRI Indikator Pengungkapan Lokasi
GRI Standard Indicators Disclosure Location 2-29 Pendekatan pada pelibatan pemangku kepentingan 44-47
Approach to stakeholder engagement
GRI 2 2-1 Detail organisasi 30
Pengungkapan Umum 2021 Organizational details 2-30 Perjanjian perundingan kolektif 61
General Disclosures 2021 Collective bargaining agreements
2-2 Entitas yang tercakup dalam laporan keberlanjutan organisasi 34-35
Entities included in the organization’s sustainability reporting GRI 3 3-1 Proses menentukan topik material 36
Topik Material 2021 Process to determine material topics
2-3 Periode laporan, frekuensi, dan kontak 34-35 Material Topic 2021
Reporting period, frequency, and contact point 3-2 Daftar topik material 36
List of material topics
2-4 Informasi yang dinyatakan kembali 35
Restatements of information 3-3 Manajemen topik material 36-37, 49,
Management of material topics 53, 54, 58,
2-5 Penjaminan eksternal 4, 5, 33, 35, 59, 64-65,
External assurance 55, 57, 78 67, 71, 74
2-6 Kegiatan, rantai nilai, dan hubungan bisnis lainnya 30, 31, 33-34 GRI 201 201-1 Nilai ekonomi langsung yang dihasilkan dan didistribusikan 49-50
Activities, value chain, and other business relationships Kinerja Ekonomi 2016 Direct economic value generated and distributed
2-7 Karyawan 61-63 Economic Performance 2016
201-2 Implikasi finansial akibat perubahan iklim 51
Employees Financial implications due to climate change
2-8 Pekerja yang bukan karyawan 61 201-3 Kewajiban pada program imbalan pasti dan program pensiun 64
Workers who are not employee lainnya
2-9 Struktur dan komposisi tata kelola 41 Defined benefit plan obligations and other retirement plans
Governance structure and composition 201-4 Bantuan finansial dari pemerintah 52
Financial assistance received from government

82 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 83
Standar GRI Indikator Pengungkapan Lokasi Standar GRI Indikator Pengungkapan Lokasi
GRI Standard Indicators Disclosure Location GRI Standard Indicators Disclosure Location

GRI 203 203-2 Dampak ekonomi tidak langsung yang signifikan 52 GRI 306 306-1 Timbulan limbah dan dampak yang signifikan terkait limbah
Dampak Ekonomi Tidak Significant indirect economic impacts Limbah 2020 Waste generation and significant waste-related impacts
Langsung 2016 Waste 2020
306-2 Pengelolaan dampak yang signifikan terkait limbah
Indirect Economic Impact
Management of significant waste-related impacts
2016
306-3 Timbulan limbah
GRI 204 204-1 Proporsi pengeluaran untuk pelasok lokal 52
Waste generated
Praktik Pengadaan 2016 Proportion of spending on local suppliers
Procurement Practice 2016 GRI 401 401-1 Perekrutan karyawan baru dan pergantian karyawan
Kepegawaian 2016 New employee hires and employee turnover
GRI 205 205-3 Insiden korupsi yang terbukti dan tindakan yang diambil 43-44
Employement 2016
Antikorupsi 2016 Confirmed incidents of corruption and actions taken 401-2 Tunjangan yang diberikan kepada karyawan purnawaktu yang
Anti-corruption 2016 tidak diberikan kepada karyawan sementara atau
paruh waktu
GRI 301 301-1 Material yang digunakan berdasarkan berat atau volume 59
Benefits provided to full-time employees that are not provided
Material 2016 Materials used by weight or volume
to temporary or part-time employees
Materials 2016
301-2 Material input dari daur ulang yang digunakan 59
401-3 Cuti melahirkan
Recycled input materials used
Parental leave
GRI 302 302-1 Konsumsi energi dalam organisasi 55
GRI 403 403-1 Sistem manajemen kesehatan dan keselamatan kerja 67
Energi 2016 Energy consumption within the organization
Keselamatan dan Kesehatan Occupational health and safety management system
Energy 2016
302-2 Konsumsi energi di luar organisasi 54 Kerja 2018 403-2 Identifikasi bahaya, penilaian risiko, dan investigasi kecelakaan 68-69
Energy consumption outside of the organization Occupational Health and Hazard identification, risk assessment, and incident
Safety 2018 investigation
302-3 Intensitas energi 55
Energy intensity 403-3 Upaya kesehatan kerja 69
Occupational health services
302-4 Pengurangan konsumsi energi 56
Reduction of energy consumption 403-4 Partisipasi, konsultasi, dan komunikasi pekerja terkait 69
keselamatan dan kesehatan kerja
302-5 Pengurangan pada energi yang dibutuhkan untuk produk dan 56 Worker participation, consultation, and communication on
jasa occupational health and safety
Reductions in energy requirements of products and services
403-5 Pelatihan bagi pekerja mengenai keselamatan dan kesehatan 70
GRI 303 303-1 Interaksi dengan air sebagai sumber daya bersama 57 kerja
Air dan Efluen 2018 Interactions with water as a shared resource Worker training on occupational health and safety
Water and Effluents 2018 403-6 Peningkatan kualitas kesehatan pekerja 60, 70, 71
303-2 Manajemen dampak yang berkaitan dengan pembuangan air 57
Management of water discharge-related impacts Promotion of worker health
403-7 Pencegahan dan mitigasi dampak dari keselamatan dan 68-69, 70, 71
303-3 Pengambilan air 57
kesehatan kerja yang secara langsung terkait hubungan bisnis
Water withdrawal
Prevention and mitigation of occupational health and safety
303-4 Pembuangan air 58 impacts directly linked by business relationships
Water discharge 403-8 Pekerja yang tercakup dalam sistem manajemen keselamatan 67
303-5 Konsumsi air 57 dan kesehatan kerja
Water consumption Workers covered by an occupational health and safety
management system
GRI 305 305-2 Emisi energi GRK (Cakupan 2) tidak langsung 55
403-9 Kecelakaan kerja 70-71
Emisi 2016 Energy indirect (Scope 2) GHG emissions
Work-related injuries
Emissions 2016
305-3 Emisi GRK (Cakupan 3) tidak langsung lainnya 54 403-10 Penyakit akibat kerja 70
Other indirect (Scope 3) GHG emissions Work-related ill health
305-4 Intensitas emisi GRK 55 GRI 404 404-1 Rata-rata jam pelatihan pertahun per karwayan 65-66
GHG emissions intensity Pelatihan dan Pendidikan Average hours of training per year per employee
2016 404-2 Program untuk meningkatkan keterampilan karyawan dan 65-66
305-5 Reduksi emisi GRK 56
Training and Education 2016 program bantuan peralihan
Reduction of GHG emissions
Programs for upgrading employee skills and transition
305-6 Emisi zat perusak ozon (ODS) 54 assistance programs
Emissions of ozone-depleting substances (ODS)
404-3 Persentase karyawan yang menerima tinjauan rutin terhadap 65
305-7 Nitrogen oksida (NOx), sulfur oksida (SOx), dan emisi udara 54 kinerja dan pengembangan karier
yang signifikan lainnya Percentage of employees receiving regular performance and
Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant career development reviews
air emissions

84 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 85
Standar GRI Indikator Pengungkapan Lokasi LEMBAR UMPAN BALIK | Feedback Form
GRI Standard Indicators Disclosure Location

GRI 413 413-1 Operasi dengan keterlibatan masyarakat lokal, penilaian 72-73 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk (SSIA) tahun buku 2022 telah memberikan gambaran
Masyarakat Lokal 2016 dampak, dan program pengembangan tentang kinerja keberlanjutan Perseroan. Kami mengharapkan saran dan kritik dari Bapak/Ibu/Saudara sekalian
Local Communities 2016 Operations with local community engagement, impact atas Laporan Keberlanjutan ini melalui surel di bagian bawah lembar ini.
assessments, and development programs
413-2 Operasi yang secara aktual dan yang berpotensi memiliki 56, 73 PT Surya Semesta Internusa Tbk (SSIA)’s 2022 Sustainability Report has provided an overview of the Company’s
dampak negatif signifikan terhadap masyarakat lokal
sustainability performance. We look forward to your input on this Sustainability Report via e-mail address at the
Operations with significant actual and potential negative
impacts on local communities bottom of this sheet.
GRI 416 416-1 Penilaian dampak kesehatan dan keselamatan dari berbagai 73, 74-75
Keselamatan dan Kesehatan kategori produk dan jasa Profil Anda | Your Profile
Pelanggan 2016 Assessment of the health and safety impacts of product and Nama (bila berkenan) | Name (if you will) : .......................................................................................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ……………
Customer Health and Safety service categories Institusi/Perusahaan | Institution/Company : .......................................................................................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ……………
2016 416-2 Insiden ketidakpatuhan sehubungan dengan dampak 77 Surel | E-mail : .......................................................................................................... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ……………
kesehatan dan keselamatan dari produk dan jasa
Incidents of non-compliance concerning the health and safety
Golongan Pemangku Kepentingan | Stakeholders Category
impacts of products and services
Pemegang Saham | Shareholders
Pelanggan | Customers
Karyawan | Employees
Partner Bisnis | Business Partners
Masyarakat | Communities
Kontraktor | Contractors
Pemerintah | Government
Lain-lain | Others ………...........................................................................................................…

1. Laporan ini mudah dimengerti | This report is easy to understand:

Tidak Setuju | Disagree Netral | Neutral Setuju | Agree

2. Laporan ini sudah menggambarkan kinerja Perseroan dalam pembangunan berkelanjutan:


This report has properly communicated the Company’s performance in sustainable development:

Tidak Setuju | Disagree Netral | Neutral Setuju | Agree

3. Mohon berikan penilaian topik material yang paling penting menurut anda
(nilai 1 = paling tidak penting s/d 5 = paling penting)
Please score material topics most important to you (1 = least important to 5 = most important)
• Kinerja Ekonomi | Economic Performance [ ]
• Material | Materials [ ]
• Air dan Efluen | Water and Effluent [ ]
• Energi dan Emisi | Energy and Emission [ ]
• Limbah | Waste [ ]
• Keselamatan dan Kesehatan Kerja (K3) | Occupational Health and Safety (OHS) [ ]
• Pendidikan dan Pelatihan | Training and Education [ ]
• Masyarakat Lokal | Local Communities [ ]

4. Saran atau kritik terkait laporan | Suggestions or criticisms regarding the report

… … … … … … … … … … … … … ............................................................................................................................................................................. . . . . . . . ……………………………………………………………

… … … … … … … … … … … … … ............................................................................................................................................................................. . . . . . . . ……………………………………………………………

Terima kasih atas masukan anda | Thank you for your feedback
Mohon lembar umpan balik dapat dikirim melalui surat elektronik kepada kontak yang tertera di laporan ini.
Please kindly send this feedback form to the contact mentioned in this report.
Surel | E-mail: pr@suryainternusa.com

86 Laporan Keberlanjutan PT Surya Semesta Internusa Tbk


Be Better Together
Sustainability Report PT Surya Semesta Internusa Tbk
Be Better Together 87
PT SURYA SEMESTA INTERNUSA Tbk
Tempo Scan Tower, 20th Floor
Jl. H.R. Rasuna Said Kav. 3-4
Kuningan, Jakarta 12950, Indonesia
+62 21 526 2121 / +62 21 527 2121
+62 21 526 7878
inquiry@suryainternusa.com
www.suryainternusa.com

Anda mungkin juga menyukai