DAFTAR ISI

Halaman

LEMBAR PENGESAHAN

KATA PENGANTAR..................................................................................ii

DAFTAR ISI.................................................................................................v

DAFTAR TABEL......................................................................................viii

DAFTAR GAMBAR...................................................................................ix

BAB I PENDAHULUAN

1.1 Latar Belakang Masalah..............................................................1

1.2 Identifikasi Masalah.....................................................................5

1.3 Tujuan Penelitian.........................................................................5

1.4 Kegunaan Penelitian....................................................................6

1.5 Lokasi dan Waktu Penelitian.......................................................7

1.5.1 Lokasi Penelitian................................................................7

1.5.2 Waktu Penelitian................................................................7

BAB II TINJAUAN PUSTAKA, KERANGKA PEMIKIRAN, HIPOTESIS

2.1 Tinjauan Pustaka..........................................................................8

2.1.1 Budaya Organisasi.............................................................8

2.1.1.1 Pengertian Budaya Organisasi...............................8

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 2.1.1.2 Fungsi Budaya Organisasi.....................................9

2.1.1.3 Indikator Budaya Organisasi...............................11

2.1.2 Kepuasan Kerja................................................................12

2.1.2.1 Pengertian Kepuasan Kerja.................................12

2.1.2.2 Faktor-faktor Kepuasan Kerja.............................14

2.1.2.3 Indikator Kepuasan Kerja....................................18

2.1.3 Kinerja Karyawan............................................................18

2.1.3.1 Pengertian Kinerja Kerja.....................................18

2.1.3.2 Faktor-faktor Kinerja Karyawan.........................19

2.1.3.3 Indikator Kinerja Karyawan................................20

2.2 Penelitian Terdahulu..................................................................21

2.3 Kerangka Pemikiran..................................................................24

2.4 Hipotesis....................................................................................26

BAB III OBJEK DAN METODE PENELITIAN

3.1 Objek dan Subjek Penelitian......................................................28

3.1.1 Objek Penelitian...............................................................28

3.1.2 Subjek Penelitian.............................................................28

3.1.2.1 Gambaran Umum CV. SPP Corporation.............28

3.2 Metode Penelitian......................................................................30

3.2.1 Metode Penelitian yang Digunakan.................................30

3.2.2 Operasional Variabel.......................................................31

3.2.3 Populasi dan Sampel........................................................32

3.2.3.1 Populasi Sasaran..................................................32

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 3.2.3.2 Teknik Penentuan dan Penarikan Sampel...........32

3.2.4 Jenis Data dan Teknik Pengumpulan Data......................33

3.2.4.1 Jenis Data............................................................33

3.2.4.2 Teknik Pengumpulan Data..................................33

3.2.4.3 Pengumpulan Data..............................................34

3.2.5 Teknik Analisis Data dan Uji Hipotesis..........................36

3.2.5.1 Analisis Data.......................................................36

3.2.5.2 Uji Hipotesis........................................................40

DAFTAR PUSTAKA..................................................................................42

LAMPIRAN................................................................................................45

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