1.Identifikasi bagian surat yang ditandai oleh nomor 1-3.

/ Please identify the part of the

letter numbered 1-3.

1. salam pembuka ( salutation)

2. badan surat (body letter)
3. tanda tangan (signature)

2. Identifikasi 3 (tiga) kesalahan pada surat di atas. / Please identify 3 (three) errors in the
letter above.

1.the head of the letter must be at the center of the head letter.
2. there is no subject in the letter.
3. there is slang in the letter , you must used “ and” instead “n” in formal letter.

3. Anda baru saja membeli biskuit secara online dan menerima produk yang kedaluwarsa.
Tulislah sebuah surat singkat sebanyak kurang lebih 100-200 kata yang menyatakan
kekecewaan Anda dan bahwa Anda meminta produk pengganti atau uang kembali. You
ordered some cookies online and received an expired one. Please write a body letter
Please write a body letter in approximately 100-200 words that explains your
disappointment and you are asking for a refund/exchange.

The Manager of Boreo Cake and Cokies Shop

Jalan sudirman no.17
Bukittinggi

8 of March, 2022

Dear sir,
I have ordered 100 pieces chocolate and 100 pieces cheese Boreo Biskuit and Cookies last
Friday online. The biskuit have arrived today. I really happy because this is one of my
favourite cookies . But then I realized that all the cookies has been expired. I am really sad
and dissapoited. I attach the biskuit image and the receipt if you need it.

I hope you can change the biskuit with the new one soon or just return the money.

Thank you,
Robby chandra

4. Anda sedang menggalang dana untuk korban bencana alam dan ada seorang donatur
yang memberikan bantuan dalam jumlah besar. Tulislah sebuah email ucapan terima kasih
terkait pemberian donasi tersebut sebanyak kurang lebih 50-100 kata. You initiate a
fundraising event after a natural disaster and there is one person who donated a large
amount of money. Write a thank you email about the donation in approximately 50-100
words.
Dear mr. Dave

I would like to take a moment to introduce my self.I am Aulia Anita Putri the head of BEM
UT. Last week we are open a fundraising event for natural disaster and you have donated Rp
20.000.000,- . The donation will be distibuted soon.

Thank you for donated a large amount of money. We are really apreciate it. As a thank you
we will send you a bouquet of flower. Please send me your address soon.

Thank you,
Robby chandra