DAFTAR ISI

HALAMAN DEPAN ........................................................................................... i

KATA PENGANTAR ......................................................................................... ii
DAFTAR ISI ........................................................................................................ iii

PERATURAN DIREKTUR ................................................................................ 1

BAB I PENDAHULUAN
a. Latar Belakang........................................................................... 4
b. Tujuan ........................................................................................ 8
BAB II PENGERTIAN ................................................................................. 9
BAB III PENINGKATAN MUTU............................................................. 15
BAB IV PENINGKATAN KESELAMATAN PASIEN............................ 31
BAB V MANAGEMEN KLINIS ................................................................ 48
BAB VI MANAGEMEN RISIKO ................................................................. 51
BAB VII PENINGKATAN BUDAYA KESELAMATAN .......................... 61
BAB VIII MANAGEMEN DATA DALAM KEGIATAN PMKP ................ 65
BAB IX PENDIDIKAN DAN PELATIHAN DALAM
PELAKSANAAN PROGRAM PMKP DAN BUDAYA
KESELAMATAN ............................................................................ 71

iii