ANALISIS MULTIVARIAT
OLEH
MARLINA ALINI
G2D1 19 120
Keterbatasan Penelitian
dipertimbangkan dalam penelitian masa depan, seperti aspek lain dari faktor
sumber daya manusia, seperti Ashraf dan Joarder (2010) memeriksa dalam studi
mereka. Namun, skala yang valid dan andal untuk konstruksi ini perlu
studi, ada batasan untuk studi yang dijelaskan di sini. Salah satu kelemahan
Kedua, ukuran sampel tidak terlalu besar, karena responden diamati lalai
mengisi kuesioner yang diberikan kepada mereka. Jika ukuran sampel dapat
ditingkatkan sedikit lebih banyak, maka kita mungkin memiliki hasil yang lebih
peringatan itu biasa tentang over-generalisasi temuan dari sampel ini, untuk
populasi yang tidak sepenuhnya mewakili, berlaku. Sampel tidak diambil secara
itu adalah sampel yang praktis, dan dengan demikian, kemampuan untuk
2. TEORI RELEVAN
2016; Day, 2000; Macneil, 2001). Di tempat kerja, kerja sama penyelia
dianggap sebagai langkah maju bagi karyawan dalam suatu organisasi, karena
hal itu dapat menciptakan suasana kerja yang menyenangkan dan produktif
(Fern ndez-Ar oz, 2018; Farr-Wharton et al., 2011; Tan , 2008). Ada sejumlah
studi yang berfokus pada hubungan antara kerja sama pengawas dan suasana
kerja seperti Qureshi dan Hamid (2017); Day et al. (2017); Cortini (2016),
Brunetto et al. (2014), Lin et al. (2007) dan Darcy et al. (2006)
karier yang sukses (Okoshi et al., 2013), yang pada akhirnya berdampak
signifikan pada kepuasan kerja (Fern ndez-Ar oz, 2018; Greenan, 2016; Kong
kepuasan kerja yang mendalam dalam suatu organisasi (Cortini, 2016; Macneil,
2001; Herzberg, 1987). Kerjasama dari rekan kerja juga penting untuk
penting pada kepuasan kerja (Fern ndez-Ar oz, 2018; Greenan, 2016; Kong et
al., 2015; Lisa, 2014). Seperti yang disebutkan sebelumnya, Kong et al. (2015)
memiliki efek signifikan pada suasana kerja yang sehat dan kepuasan kerja
secara keseluruhan.
empiris bahwa atmosfer kerja memiliki hubungan positif dengan kepuasan kerja
(Baeza et al., 2018; Hu et al., 2018; Gkorezis dan Kastisti, 2017; Melissa, 2015;
Dalam analisis SEM PLS terdapat dua model yang dibangun, yaitu outer model
dan inner model. Outer model menggambarkan model pengukuran setiap variabel
laten dan inner model menggambarkan hubungan atau pengaruh antar variabel laten
dalam model penelitian. Hasil pengolahan data SEM PLS dengan Smart PLS 2.0
Dalam analisis SEM AMOS terdapat dua model yang dibangun, yaitu
diindikasikan oleh setiap indikator yang mengukurnya. Suatu indikator dikatakan valid
dalam mengindikasikan variabel laten yang diukurnya jika nilai loading factor lebih
variabel laten dalam model penelitian. Pengaruh antar variabel laten dikatakan
signifikan jika nilai probability t-statistik lebih kecil dari 0.05. Hasil pengolahan data
SEM AMOS dengan AMOS 23.0 terlihat pada Gambar di bawah ini
8.3 INTEPRETASI
A. Outer model
Hasil uji t-statistik terhadap semua indikator dari setiap variabel laten adalah
semua indikator lebih besar dari 1.95. Artinya bahwa semua indikator dari setiap
variabel laten adalah valid dalam mengindikasikan setiap variabel laten yang
corporation, pertumbuhan karier, atmosphere kerja, dan kepuasan kerja memiliki nilai
t-statistik lebih besar 1.96. Artinya bahwa semua indikator valid dalam mengukur
B. Inner Models
Hasil uji pengaruh antar variabel laten dengan SEM PLS terlihat pada Tabel 2 di
bawah ini.
Tabel 2 Hasil uji Inner Model
Tabel 2 diketahui bahwa nilai t-statistik dari hasil uji dengan metode
bootstapping dan kemudian dibandingkan dengan nilai z scores 1.96 untuk melakukan
uji hipotesis:
corporation terhadap atmosphere kerja adalah sebesar 5.159 dan nilai ini lebih besar
dari 1.96. Dengan demikian dapat disimpulkan bahwa variabel supervisor corporation
karier terhadap atmosphere kerja adalah sebesar 0.6208 dan nilai ini lebih kecil dari
corporation terhadap kepuasan kerja adalah sebesar 4.828 dan nilai ini lebih besar dari
karier terhadap kepuasan kerja adalah sebesar 0.946 dan nilai ini lebih kecil dari 1.96.
terhadap kepuasan kerja adalah sebesar 4.828 dan nilai ini lebih besar dari 1.96.
langsung dengan total efek pengaruh tidak langsung. Berdasarkan tabel 2 dapat
dihitung:
b. Total efek tidak langsung pengaruh supervisor corporation terhadap kepuasan kerja
c. Total efek tidak langsung pengaruh pertumbuhan karier terhadap kepuasan kerja
Hasil uji CFA dan pengaruh antar variabel laten terlihat pada Tabel 3.
pertumbuhan karier (X24) , Kepuasan kerja (Y24), Atmosphere kerja (Y14, Y16) lebih
kecil dari 0.5. Artinya bahwa indikator tersebut tidak valid dalam mengukur atau
diukurnya.
Tabel 3, diketahui hasil uji pengaruh antar variabel laten dengan cara
membandingkan nilai probability dari pengaruh antar variabel laten dengan nilai alpha
supervisor corporation terhadap atmosphere kerja adalah sebesar 0.037 dan nilai ini
lebih kecil dari 0.05. Dengan demikian dapat disimpulkan bahwa variabel supervisor
pertumbuhan karier terhadap atmosphere kerja adalah sebesar 0.658 dan nilai ini lebih
besar dari 0.05. Dengan demikian dapat disimpulkan bahwa variabel pertumbuhan
supervisor corporation terhadap kepuasan kerja adalah sebesar 0.028 dan nilai ini lebih
kecil dari 0.05. Dengan demikian dapat disimpulkan bahwa variabel supervisor
pertumbuhan karier terhadap kepuasan kerja adalah sebesar 0.790 dan nilai ini lebih
besar dari 0.05. Dengan demikian dapat disimpulkan bahwa variabel pertumbuhan
atmosphere kerja terhadap kepuasan kerja adalah sebesar 0.845 dan nilai ini lebih besar
dari 0.05. Dengan demikian dapat disimpulkan bahwa variabel atmosphere kerja
Loading Factor
x11 <--- Supervisor_Corpoeration 0.723
x12 <--- Supervisor_Corpoeration 0.781
x13 <--- Supervisor_Corpoeration 0.687
x14 <--- Supervisor_Corpoeration 0.646
x24 <--- Pertumbuhan_Karir 0.223
x23 <--- Pertumbuhan_Karir 0.884
x22 <--- Pertumbuhan_Karir 0.94
x21 <--- Pertumbuhan_Karir 0.685
y21 <--- Kepuasan_Kerja 0.836
y22 <--- Kepuasan_Kerja 0.801
y23 <--- Kepuasan_Kerja 0.707
y24 <--- Kepuasan_Kerja 0.397
y16 <--- Atmosfir_Kerja 0.487
y15 <--- Atmosfir_Kerja 0.674
y14 <--- Atmosfir_Kerja 0.416
y13 <--- Atmosfir_Kerja 0.489
y12 <--- Atmosfir_Kerja 0.729
y11 <--- Atmosfir_Kerja 0.623
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Mediating role
The mediating role of work of work
atmosphere in the relationship atmosphere
Abstract
Purpose – The purpose of this paper is to examine the mediating role of work atmosphere which have a
positive influence on job satisfaction. Specifically, it focuses on how supervisor’s cooperation and career
growth affect job satisfaction mediating through work atmosphere in a private corporate entity.
Design/methodology/approach – To attain this objective, a research framework with a mediating
variable of work atmosphere was formulated. Using measurement scales created to assess different aspects of
job satisfaction, career growth, supervisor’s cooperation and work atmosphere, a survey instrument was
developed to test the various relationships implied by the framework. Data (n = 325) were collected from the
employees of a local chemical company in Bangladesh following convenience sampling procedure. The
analysis has been done by bootstrapping procedure following structural equation modeling (SEM).
Findings – The result shows that work atmosphere has a significant mediating role in linking supervisor
cooperation and job satisfaction of the employees in the organization.
Research limitations/implications – As with any study, there are limitations to the study described
here. One possible drawback is the use of a single company’s employees as respondents. Second, the sample
size is not very large, because respondents were observed to be negligent in filling the questionnaire provided
to them. If the sample size could be increased a bit more, then the authors might have better outcomes as
postulated in the paper. Nevertheless, the usual cautions about over-generalizing findings from this sample, to
populations for which it is not strictly representative, apply. The sample was not randomly drawn to
represent a population to which findings could be generalized. Instead, it was a convenience sample, and as
such, the ability to generalize the findings very far beyond the sample is limited.
Practical implications – From a practical perspective, as a cumulative body of work on job satisfaction
with mediating variable of work atmosphere emerges, the authors will be better able to advise employers on
the elements they need to address to increase their employee retention rate. In this study, the one area of
findings that may help business and commercial organizations the most concerns work environment in the
workplace. The authors found that supervisor cooperation and work atmosphere were associated with
positive path value toward job satisfaction. Similarly, career growth and work atmosphere also exhibit
positive path value towards job satisfaction. The implication is that employers can focus on supervisor
cooperation in rightly and duly promoting the deserving employees, and in doing so, they can generate
positive attitudes toward these activities.
Originality/value – This paper will add immense importance of work atmosphere to the organizational
learning and behavior.
Keywords Supervisors, Career development, Job satisfaction, Working conditions
Paper type Research paper
and a sense of ownership for their organization. Several past studies have examined the
effects of different factors on work atmosphere and job satisfaction (Raziq and
Maulabakhsh, 2015; Baeza et al., 2018; Zeffane and Melhem, 2017; Edgar and Geare, 2005),
but none of these studies have investigated the direct impacts of supervisor’s cooperation
and career growth on work atmosphere and their indirect impacts on job satisfaction
mediating through work atmosphere in the workplace.
The prime purpose of this paper is, therefore, to examine the mediating role of work
atmosphere which have a positive influence on job satisfaction. Specifically, how do
supervisor’s cooperation and career growth affect job satisfaction mediating through work
atmosphere in a private corporate entity? To answer this question, a research framework
with a mediating variable of work atmosphere was developed. Using measurement scales
created to assess different aspects of job satisfaction, career growth, supervisor’s
cooperation and work atmosphere, a survey instrument was developed to test the various
relationships implied by the framework. Data were collected from the employees of the
Advanced Chemical Industries (ACI) limited in Bangladesh and the analysis of these data
help answer questions about the relationships between the aforementioned constructs of the
model.
The plan for this paper is as follows: first, the Hygiene-Motivation theory is briefly
reviewed, as are the relevant literatures on job satisfaction, work atmosphere, career growth
and supervisor’s cooperation. Next, the research model and hypotheses are presented,
followed by a discussion of the research methods and findings from the data analysis. A
discussion of the meaning of the results and their implications ends the paper.
Figure 1.
The hygiene-
motivation theory
JWL (Barsade and O’Neill, 2016). However, that might not be enough (Ignatius, 2016). Supervisors
also need to attend employee’s feelings or emotional state of a workplace which can
influence everything ranging from employee satisfaction to company profitability (Afasar
and Badir, 2017; Barsade and O’Neill, 2016). This may lead to a spotlight of emotional
organization which looks at some of the softer but critical aspects of corporate performance
(Ignatius, 2016; Waytz, 2016). Yet, many firms still pursue classic approaches to strategy
that are designed for more-stable times, emphasizing analysis and planning focused on
maximizing short-term performance rather than long-term robustness (Day et al., 2017;
Reeves and Levin, 2016). In this relation, supervisor’s cooperation is vital, but it should be
used judiciously (Shu et al., 2018; Cross et al., 2016). Nonetheless, conscientious leaders must
be prudent to accept free speech and to create more vocal workplace (Li et al., 2018; Detert
and Burris, 2016). In general, people leave their jobs because they do not like their boss, do
not see opportunities for promotion or career growth or are offered a better gig (and often
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higher pay); these reasons have held steady for years (Green and Ayalan, 2017; Bohle, et al.,
2017). Together these ideas offer a blueprint for a culture that works better for employees in
a congenial working atmosphere of a business organization (Guidetti et al., 2018; Coupaud,
2017; Ignatius, 2016).
Several studies suggest that job satisfaction is a result of employee prospects of career
growth and fair employee treatment by the supervisors at work (Hu et al., 2018; Day et al.,
2017; Finkelstein, 2016; Sia and Tan, 2016; Iqbal, 2013; Usmani and Jamal, 2013; Thomas
and Nagalingappa, 2012). Hu et al. (2018) show how the interactive effect of job satisfaction
and labor relations climate on union participation was mediated by commitment. This study
confirms that unions could provide employees with alternative work resources to cope with
job dissatisfaction, even in a country where unions play a “transmission belt” role between
employees and employers. Day et al. (2017) discuss about organizational change and
employee burnout demonstrating the moderating effects of support and job control.
Finkelstein (2016) identifies distinguished supervisors or super bosses who do not build just
organizations, but deal with the employees to spot, train and develop a future generation of
leaders. Iqbal (2013) finds that employees who are treated fairly and justly at work tend to
exhibit positive work behavior such as loyalty, continuous self-improvement as an effort to
career growth and upholding the best interests of the organization with an utmost priority.
Sia and Tan (2016) report that distributive fairness such as pay, rewards and timely
promotion and interactional fairness such as supervisor’s collaborative satisfaction
positively in the case of the employees in a hotel setting. These findings square with the
results of studies such as Thomas and Nagalingappa (2012) and Usmani and Jamal (2013).
The concept of job satisfaction, as an outcome variable, first emerged in research
literature by Hawthorne in 1924 (Shu et al., 2018; Hambuda, 2017; Monga et al., 2015; Ashraf
and Joarder, 2010; Muchinsky, 2006). However, a conceptual definition was first provided by
Robert Hoppock in 1935 as to be a combination of a person’s psychological, physical and
environmental events from the job to obtain satisfaction (Hambuda, 2017; Ashraf and
Joarder, 2010; Yew, 2008). Afterwards, several definitions were followed some of which are:
job satisfaction is the orientation of the emotional state of an individual employed in a job
(Vroom, 1964); emotional gratification the worker obtains from the work (Locke, 1976); the
satisfaction or dissatisfaction workers get from their work (Herzberg, 1987; Levy and Davis,
1988); the degree in which expectations in the psychological agreement are met
(Schermerhorn et al., 1994); the degree of enjoyment workers get from their job (Spector,
1997); the combination of the worker’s emotional and cognitive reactions it gets from the
difference between what they already receive and what they want (Edgar and Geare, 2005;
Hellman, 1997).
However, dimensions of job satisfaction have not been confined to gratification or Mediating role
enjoyment or psychological agreement only, rather it encompasses many other facets of of work
attitude and socio-economic life as well (Edgar and Geare, 2005). Basol (2016) outlines job
satisfaction as the financial and moral satisfaction a worker gets (pay, richness of social life
atmosphere
and meaning of work) from its job, if a person is financially and morally content from hihe/
sher job, then it is possible to speak of job satisfaction. A worker is satisfied enough by its
job, enjoys life, displays positive actions, has a healthy psychology and is valued as an
individual having a growing success in business and private life (Demirel, 2014).
Notably, an opposite case of dissatisfaction can be experienced by the worker as well
(Herzberg, 1987). In this regard, several researchers found that if a worker does not get
enough satisfaction by its current job experiences, then negative feelings about job,
negligence, absenteeism and even turnover intentions are observed in her/his actual
behavior in the near future (Herzberg, 1987; Sageer et al., 2012; Saari and Judge, 2004).
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Yet, exhilarating work atmosphere is no less important than other facets of job
satisfaction (Afasar and Badir, 2017; Ashraf and Joarder, 2010), because caring work surely
can create an atmosphere that fosters satisfaction and a sense of joy within individual
employees. Recently, Guidetti et al. (2018) and Barsade and O’Neill (2016) present new
research which tied caring work environments to higher employee satisfaction. According to
them, the more compassionate love – warmth, affection and connection – employees feel at
work, the better they do their jobs. Thus, lovely work atmosphere can serve as a bridge
between the dynamics of job satisfaction.
Adaptable working environments and working conditions, which belong to hygiene
factors (Herzberg, 1987), are fundamental actions to increase employee satisfaction in the
workplace (Baeza et al., 2018; Melissa, 2015), contingent on the collaborative leadership
which can create an atmosphere of positive and creative energy, even during the worst of
times. The key is to guide people to focus on something other than their woes and worries,
something that makes them feel useful and productive. When people are contributing and
can take pride in their accomplishments, they feel self-satisfied, energized and relieved to
have a respite from their concerns (Naiman, 2009). Thus, enjoyable work environment is the
pre-requisite of employee satisfaction. Then, how enjoyable work environment can be
created? The answer lays in Margolis (2008) which emphasized on employee engagement
and empowerment in the workplace. In this connection, the author mentioned the case of the
Federal Express’s vision statement: “When you absolutely, positively, have to get it there
overnight”, which reflected a deep commitment from management to engage and to
empower their employees to make it a reality. In absence of these traits in work atmosphere,
turnover intentions get it way forward and increase the cost and wastage of the funds used
in training and development of the employees to achieve the desired level of skilled human
resource (Delery and Doty, 1996). Of this formula, two important derivatives are in way. One
is supervisors’ or managers’ cooperation in every aspect of workplace where employee
engagement and empowerment can lead them toward certain direction of their career
growth in the job (Tan, 2008). Hence, supervisor’s cooperation and desired level of career
growth are two most important antecedents of a healthy workplace where employees are
observed to be satisfied (Margolis, 2008).
Workplace bullying is a widespread problem with serious individual, organizational and
social effects (Hyo and Hye, 2018; Ariza-Montes et al., 2017; Bohle et al., 2017; Cirilã and
Constantin, 2013). Abusive and exploitative working conditions are common in workplace
particularly in service industry (Green and Ayalan, 2017). Workplace bullying is also a
significant problem in service industry which diminishes job satisfaction and organizational
productivity and contributes to high rates of turnover, as leaving may be the only way for
JWL workers to escape abusive behavior (Hyo and Hye, 2018; Ariza-Montes et al., 2017; Bohle
et al., 2017). Similarly, flexible working environment is also very important which has a
significant relationship with job satisfaction (Baeza et al., 2018). Flexible working conditions
are more important for female professionals because women are more involved in family
caregiving roles than men are and, thus, should be more concerned with family balance
(Rubery, 2015).
Supervisor cooperation (hygiene factor) refers to the supervisor behavior which helps the
employees to demonstrate the skills, knowledge and attitudes collected from the training
program (Qureshi and Hamid, 2017). In fact, supervisor plays important roles in training
effectiveness. Without getting support from the supervisor, the transfer of training process
cannot be successful (Bhatti et al., 2013; Tan, 2008). This support can be in terms of
emotional and instrumental (Putter, 2013). In addition, supervisor is also responsible for
allocating budget for the employee’s career growth and developmental activities. The reason
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is that every individual employee has the rights to increase her/his knowledge, skills and
abilities, and hence, this can only be achieved when the employees undergo the training
program provided by the organization (Ismail et al., 2010).
Past research suggests that closer supervisor’s support and cooperation with employees
brings employee satisfaction (Tan, 2008; Herzberg, 1987), more commitment and better
performance in the workplace (Park, 2018; Day et al., 2017; Cortini, 2016; Brunetto et al.,
2014; Lin et al., 2007; Darcy et al., 2006; Delery and Doty, 1996). Cortini (2016) evaluates the
effect of learning climate and workplace identity on job satisfaction during apprenticeship
and finds that the relationship between learning climate and job satisfaction was
significantly mediated by workplace identity. Brunetto et al. (2014) examine the impact of
the supervisor–subordinate relationship on the perceptions of employees’ morale and
affective commitment in the public as well as private health sector. The findings suggest
that private sector employees are more significantly satisfied with their supervision, enjoy
greater morals and are more committed to their organizations. Darcy et al. (2006) investigate
the effects of workplace bullying, satisfaction with supervisor and satisfaction with co-
workers on affective commitment (Tan, 2008). The results indicate that workplace bullying
has a significant negative correlation with affective commitment, while satisfaction with
supervisor and co-workers has a significant positive correlation with commitment. Similar
findings are also found in the study of Lin et al. (2007) in which cooperation has a mediating
effect on organizational citizenship behavior from procedural justice climate.
Career growth, as motivator (Herzberg, 1987), has also an important influence on
working atmosphere and its outcome of employee satisfaction in the workplace (Fernández-
Aráoz, 2018; Greenan, 2016; Ludviga and Kalvina (2016); Kong et al., 2015; Lisa, 2014; Ali
and Rehman, 2014). Fernández-Aráoz (2018) refers one of the generally overlooked topics of
proactively surrounding employees with people who will push them to succeed in
unexpected ways and, in so doing, build genuinely rich, purposeful lives of growth,
excellence and impact. These can be teachers of certain disciplines; inventors; entrepreneurs;
business, social or public leaders. An employee can have always been moved and inspired
by specific people, not just abstract professions. Greenan (2016) explores the implications of
using a personal development plan as a means of focusing on continuous feedback and
development to improve individual performance and ultimately organizational performance.
Okoshi et al. (2013) describe the ideal working environment required for a successful career
path and work-life balance.
The study of Kong et al. (2015) examines the impact of career expectation and growth on
working environment and subsequently on job satisfaction. The findings suggest that a
career management system and a stable work environment are important for a progressive
organization. It also indicates that intrinsic value provides greater contributions to job Mediating role
satisfaction. So it must provide a stable working condition and care more on intrinsic value. of work
Aside from providing high compensation, employers should provide career growth atmosphere
opportunities, challenging jobs to their employees, as they are important motivational
factors (Edgar and Geare, 2005). Similarly, Lisa (2014) offers a blueprint to build up a
stronger learning environment. As learning is a vital part of career growth, an emotionally
positive environment encourages learning by mitigating the big learning inhibitors such as
fear, ego defenses, complacency and arrogance.
mediating effect of work atmosphere, which is crucial to the talented employee retention in
the continual changing business arena (Ritter et al., 2018). The five hypotheses embodied in
the model are listed below. The directionality stated in each hypothesis is derived from the
prior discussion about the constructs in the literature review (Figure 2).
Motivational theories (Herzberg, 1987; McClelland, 1985; Maslow, 1943), in general,
always advocate for an enjoyable workplace where employees are motivated through
personal and professional gratifications (Raziq and Maulabakhsh, 2015). Several previous
studies demonstrated empirically that work atmosphere has a positive relationship with job
satisfaction (Baeza et al., 2018; Hu et al., 2018; Gkorezis and Kastisti, 2017; Melissa, 2015;
Naiman, 2009, Margolis, 2008). Thus, it can be hypothesized:
H1. There is a positive relationship between work atmosphere and job satisfaction.
Human resource management professionals, top level executives and supervisors
concerned with an organization’s competitive advantage have struggled with
identification and development of leadership talent (Porter et al., 2016; Day, 2000;
Macneil, 2001). In the workplace, supervisor cooperation is, thus, considered one step
forward for the employees in an organization, because it can create an enjoyable and
productive work atmosphere (Fernández-Aráoz, 2018; Farr-Wharton et al., 2011; Tan,
2008). There are a number of studies which focused on the relations between supervisor
cooperation and work atmosphere such as Qureshi and Hamid (2017); Day et al. (2017);
Cortini (2016), Brunetto et al. (2014), Lin et al. (2007) and Darcy et al. (2006). It can,
therefore, be hypothesized that:
Supervisor
Cooperation H4
H2
Work H1 Job
H3 Atmosphere Satisfaction
Figure 2.
Career H5
Growth Research model
JWL Congenial work atmosphere is substantially contingent on successful career path (Okoshi
et al., 2013), which ultimately impacts significantly on job satisfaction (Fernández-Aráoz,
2018; Greenan, 2016; Kong et al., 2015; Lisa, 2014). Thus, it can be hypothesized that:
H3. There is a positive relationship between career growth and work atmosphere.
As it was mentioned earlier in the past reviewed literature, supervisor cooperation is not
only liable to yield a productive and congenial work atmosphere but also to lead to profound
job satisfaction in an organization (Cortini, 2016; Macneil, 2001; Herzberg, 1987).
Cooperation from the co-workers is also important for getting continuous inspiration and
push-up for growth and development (Fernández-Aráoz, 2018), which finally enhances
employee job satisfaction. It can, therefore, be hypothesized that:
satisfaction.
Like supervisor cooperation, career growth has also an important impact on job satisfaction
(Fernández-Aráoz, 2018; Greenan, 2016; Kong et al., 2015; Lisa, 2014). As mentioned earlier,
Kong et al. (2015) and Fernández-Aráoz (2018) particularly demonstrate that career growth
has significant effects on sound work atmosphere and overall job satisfaction. It is,
therefore, hypothesized that:
H5. There is a positive relationship between career growth and job satisfaction.
Based on the literature reviewed in the earlier section (Ali and Rehman, 2014 and Ludviga
and Kalvina, 2016), the remaining two hypotheses are formulated to direct the mediating
influence of work atmosphere in the relations between job satisfaction and supervisor
cooperation and career growth. Thus:
H6. Work atmosphere positively mediates between supervisor cooperation and job
satisfaction.
H7. Work atmosphere positively mediates between career growth and job satisfaction.
Methodology
Data collection took place in July and August 2017. A total of 325 employees of ACI
Company located in the capital region of Dhaka municipality of Bangladesh were contacted
to complete a questionnaire that contained measures of the constructs of concern. ACI
established as the subsidiary of Imperial Chemical Industries in 1968. The company
operates through a disciplined workforce and human resources management practices (ACI,
2017). As this organization is one of the oldest and largest conglomerates in Bangladesh, the
present study selected it to study on its human resource management practices and
accordingly collected data from the employees of this single company. The questionnaire
was pilot tested with a small number of employees of the organization. Table I lists the
profile of the respondents of the survey.
The constructs to testing the aforementioned research model were based on the study
done by Ashraf and Joarder (2010); Edgar and Geare (2005); Tan (2008) and Delery and Doty
(1996). Measures of job satisfaction (four items), work atmosphere (six), supervisor
cooperation (four) and career growth (four) were based on the instruments developed by
Ashraf and Joarder (2010); Edgar and Geare (2005); Tan (2008) and Delery and Doty (1996)
respectively. The study of Ashraf and Joarder (2010) focused on the determinants of
Demographic variables Valid (%)
Mediating role
of work
Gender atmosphere
Male 72.0
Female 28.0
Age
20-25 34.1
26-30 25.9
31-35 16.3
36-40 14.7
41-60 7.0
Position
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Manager 17.0
Supervisor 35.0
Officer 48.0
corporate work satisfaction in the mobile phone companies in Bangladesh. Delery and Doty
(1996) explained the modes in theorizing in strategic HRM focusing performance predictions
in higher education institute. Edgar and Geare (2005) and Tan (2008) outlined the
organizational support as mediator of career-related HRM practices and affective
commitment. As a matter of fact, except Ashraf and Joarder’s (2010) research, all of other
those three studies were done in the academic environment and none of them explored the
mediating role of work atmosphere which is vital to the ever-changing working environment
in the academia as well as in the business (Ritter et al., 2018). As the present study has
carried out in the manufacturing environment, it can claim its uniqueness in compare to
those four studies. The descriptive statistics for the scales including skewness and kurtosis
are included in Table II. The values for asymmetry and kurtosis between –2 and þ2 are
considered acceptable to prove normal univariate distribution (George and Mallery, 2010).
Hair et al. (2010) and Byrne (2010) argued that data are considered to be normal if skewness
is between –2 to þ2 and kurtosis is between 7 to þ7. Hence, it was suggested that the
absolute value of Skewness and Kurtosis should not be greater than 3 and 7. Based on this
recommendation, the absolute values of the Skewness and Kurtosis of all the items in this
study are within the acceptable range of less than 3 and less than 7, respectively.
in Figure 4, with adjusted t-statistics and path coefficients listed in Table IV.
Construct Reliability SC CG WA JS
Table III.
Correlations, Supervisor cooperation (SC) 1.00 1.00
Career growth (CG) 0.74 0.769** 0.90
reliabilities and Work atmosphere (WA) 0.86 0.647** 0.645** 0.94
average variance Job satisfaction (JS) 0.82 0.566** 0.592** 0.634** 0.92
extracted (on
diagonal in italic) Notes: **Statistically significant at p < 0.01; *statistically significant at p < 0.05
Supervisor
Cooperation
0.14
2
2 R = 0.38
. 41 R = 0.34
0.39 Job
Work
Atmosphere Satisfaction
0.40
Figure 3. 0.26
Career
Path analysis Growth
Supervisor Mediating role
Cooperation H4 of work
H2 atmosphere
Work H1
Job
H3 Atmosphere Satisfaction
Career H5
Growth
Figure 4.
Notes: ns ; P > 0.05 ; P > 0.01 Evaluated model
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However, career growth had a direct effect on job satisfaction (H5). These results imply that
work atmosphere mediated fully between supervisor cooperation and job satisfaction,
supporting H6. However, work atmosphere did not mediate fully (partial support) between
career growth and job satisfaction (H7). In short, respondents’ opinion about the work
atmosphere in the workplace to mediate between supervisor cooperation or career growth
and job satisfaction supported significantly and positively.
These findings are similar to those reported in other studies. Like Agbozo et al. (2017);
Ashraf and Joarder (2010); Darcy et al. (2006), Lin et al. (2007) and Raziq and Maulabakhsh
(2015), there was a strong relationship between workplace atmosphere and employee
satisfaction. Like Kong et al. (2015) and Lisa (2014), a strong relationship between career
growth and work atmosphere was found.
Similar to Awan and Tahir (2015) and Raziq and Maulabakhsh (2015), there was also a
strong relationship among co-workers and job environment and satisfaction. As there are
scanty studies on the particular issues of mediating impact of work atmosphere in the link
between supervisor cooperation and career growth, only few similar studies such as Ali and
Rehman (2014) and Ludviga and Kalvina (2016) support the postulated outcomes of the
present study (Figure 4).
Much research has been done in the area of the link between work environment and job
satisfaction (Agbozo et al., 2017; Bockerman and Ilmakunnas, 2009; Raziq and Maulabakhsh,
2015). Yet, there are few studies that investigate the relationship between the quality of work
environment and intentions to quit from the job (Markey et al., 2012). Empirical analysis
suggests that poor quality of work atmosphere is crucial to retain the talented employees in the
organization. Hence, the weak features of work atmosphere could be deadly to equip the
organization with a quality class of employees who might be the key to the company survival.
JWL From a research perspective, the study results demonstrate once again the robustness of
the quality of work environment for helping to explain job satisfaction behavior in the
business organization. Other studies have also effectively showed that the construct of work
atmosphere could explain the job satisfaction and quit intentions of the employees (Markey
et al., 2012; Bockerman and Ilmakunnas, 2009; Ashraf and Joarder, 2010; Darcy et al., 2006;
Lin et al., 2007; and Raziq and Maulabakhsh, 2015). In addition to the importance of work
atmosphere toward the behavior in question, some of these studies have found supervisor
cooperation to also be important (Awan and Tahir, 2015 and Raziq and Maulabakhsh, 2015),
while others have found career growth and prospect of promotion to also be important
(Kong et al., 2015 and Lisa, 2014). Both cases demonstrate the increased power of work
atmosphere as a mediating variable to influence job satisfaction. As more and more studies
of job satisfaction and its antecedents are done within the relevant framework, we are more
able to discover and confirm which antecedents are most important, helping us build a
Downloaded by Doctor Mohammad Ali Ashraf At 22:03 28 March 2019 (PT)
robust theory of retaining the talented employees in the business organization. Hence,
further research works have to be directed to rigorously focus on the importance of work
atmosphere which is most vital to employee’s motivation and intention to stay (Guidetti
et al., 2018). The more the talented employees are happy to work in the business, the more
the business would enjoy the competency in the competitive market environment.
From a practical perspective, as a cumulative body of work on job satisfaction with
mediating variable of work atmosphere emerges, we will be better able to advise employers
on the elements they need to address to increase their employee retention rate. In this study,
the one area of findings that may help business and commercial organizations the most
concerns work environment in the workplace. We found that supervisor cooperation and
work atmosphere were associated with positive path value toward job satisfaction.
Similarly, career growth and work atmosphere also exhibit positive path value towards job
satisfaction. The implication is that employers can focus on supervisor cooperation in
rightly and duly promoting the deserving employees, and in doing so, they can generate
positive attitudes toward these activities. Workplace is regarded as the second home for the
employees. As the boundaries between work and home life continue to blur, as work
assumes an ever greater part of our life, so too recruitment becomes a more emotional
experience, more akin almost to a relationship than a job and the workplace is becoming a
second family (Rooney, 2011). For startups it has, thus, always been about recruiting the
right person based not just on career goals, but on lifestyle and culture too. If you want the
best people to work for you, then you had better be the best workplace (Rooney, 2011).
The special emphasis should, therefore, have to be ascribed on promoting work atmosphere
which plays a mediating role in increasing job satisfaction and reducing quit rate from
the organization. Such a strategy can be accompanied by steps to train the managers of the
respective departments of the business entity to create a pleasant job environment through
cooperation and career growth opportunity.
This study considered only two antecedents to work atmosphere toward employee
satisfaction. There may well be others that should be considered in future research, such as
other aspects of human resource factors, such as Ashraf and Joarder (2010) examine in their
study. Valid and reliable scales for these constructs need to be developed, however, to
include them in future studies.
As with any study, there are limitations to the study described here. One possible
drawback is the use of a single company’s employees as respondents. Second, the sample
size is not very large, because respondents were observed to be negligent in filling in the
questionnaire provided with them. If the sample size could be increased a bit more, then we
might have better outcomes than as predicted in the study. Nevertheless, the usual cautions
about over-generalizing findings from this sample, to populations for which it is not strictly Mediating role
representative, apply. The sample was not randomly drawn to represent a population to of work
which findings could be generalized. Instead, it was a convenience sample, and as such, the
ability to generalize the findings very far beyond the sample is limited.
atmosphere
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Corresponding author
Mohammad Ali Ashraf can be contacted at: mashraf@eco.uiu.ac.bd
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