INTEGRATED

MANAGEMENT SYSTEM
AWARENESS TRAINING
Integrated Management System Awareness
PAS 99:2012 - License from The British Standards Institution
“Specification of common management system requirements as a framework for integration”

PAS 99:2012 mendapat pengakuan dari angggota “Steering Committee Group”,

1. ABCB (Association of British Certification Bodies)
2. CBA (Chemical Business Association)
3. IIOC (Independent International Organization for Certification)
4. IMS Risk Solutions
5. LRQA (Lloyd Register Quality Assurance)
6. NEN (Netherlands Standardization Institute)
7. UCL (University College London)
"Sistem Manajemen membantu Anda memperoleh “lebih banyak” dari
organisasi Anda. Dengan mengintegrasikan berbagai sistem manajemen,
memungkinkan Anda memperoleh “lebih” tanpa menginvestasikan waktu atau
uang ekstra.  PAS 99 adalah spesifikasi pertama di dunia untuk sistem
manajemen terintegrasi.  Banyak pelanggan kami bertanya tentang satu
kerangka kerja guna mengelola seluruh sistemnya yang telah bersertifikasi. 
Sehingga kami mengembangkan PAS 99 dengan menggunakan pedoman ISO
untuk menulis standar sistem manajemen – yang memberi Anda kerangka kerja
kelas dunia yang bisa digunakan”. (BSI)
 PAS 99 (Publicly Available Specification 99) adalah persyaratan umum
untuk sistem manajemen yang dapat digunakan sebagai kerangka kerja
dalam merancang suatu sistem manajemen terintegrasi.  Persyaratan ini
dimaksudkan untuk mendorong organisasi yang menggunakan lebih dari
satu sistem manajemen dengan memandang PAS 99 sebagai peluang
untuk memiliki sistem manajemen tunggal holistik yang memungkinkan
mereka menjalankan operasi secara lebih efektif.  

PAS 99:2012 is primarily meant to be used by those

organizations who are implementing the requirements
of two or more Management Systems Standards (MSSs).
The adoption of this PAS is intended to simplify the
implementation of multiple system standards and any
associated conformity assessment together with
introducing some of the newer principles of
management systems outlined in ISO Annex SL which
will need to be satisfied in the longer term.
KNOWLEDGE MANAGEMENT
Requirements BASED ON
Integrated Management British Standard PAS 99:2012
(Publicly Available Specification – PAS)

System PAS 99:2012

Development & Implementation IMS PAS 99:2012 Requirements PAS 99:2012
Integrated Process Management Integrated Management System

Requirements
Development & Implementation IMS PAS 99:2012 Requirements PAS 99:2012
Integrated Process Management Integrated Management System

Requirements
 ISO Requirements - Clause Number
Process
NO. Process Management SeMS
No. QMS EMS OHSMS EnMS BCMS ISO 9001:2015
PerKapolri
ISO 14001:2015 ISO 45001:2018 ISO 50001:2018 ISO 22301
24/2007
1 1.1. Risk Management 6.1 6.1 6.1. 6.1/6.4/6.5/6.6 Elemen-3 6.1/8.2
2 1.2. Regulation & Requirements Compliance 8.2 6.1.3 6.1.3 - Elemen-2 8.2
3 1.3. Business Plan 6.2 6.2 6.2 6.2 Elemen-5 6.2
4 1.4. Performance Management 9.0 9.0 9.0 9.0 Elemen-11 9.0
5 1.5. NonConform ity & Corrective Action 10.2 10.2 10.2 10.1 Elemen-12 10.1
6 1.6. Internal Audit 9.2 9.2 9.2 9.2 Elemen-14 9.2
7 1.7. Management Review 9.3 9.3 9.3 9.3 Elemen-15 9.3
8 1.8. Continual Improvement 10.3 10.3 10.3 10.2 Elemen-16 10.2
9 1.9 Management of Changes 8.2.4/8.5.6 - 8.1.3 - Elemen-16 -
10 2.1. Customer Relationship Management 8.2 - - - Elemen-7 -
11 2.2. Operation Planning 8.1 8.1 8.1.3 8.1 Elemen-10 8.1
12 2.4. Research, Design & Development 8.3. 8.1 8.1 8.1 Elemen-10 8.1
13 2.3 Supply Chain Management 8.4 8.1 8.1.4 8.3 Elemen-10 -
14 2.3.1. Vendor Management 8.4 8.1 8.1.4 8.3 Elemen-10 -
5 2.3.2. Procurement Management 8.4 8.1 8.1.4 8.3 Elemen-10 -
16 2.3.3. Logistic Management 8.4 8.1 8.1.4 8.3 Elemen-10 -
17 2.3.4. Sub Contract Process Management 8.4 8.1 8.1.5 9.3 Elemen-11 -
18 2.5 Consultation Management 8.1/8.5 8.1 8.1 8.1 Elemen-10 8.1
19 2.6 Training Management 8.1/8.5 8.1 8.1 8.1 Elemen-10 8.1
20 2.7 Client Improvement Management 8.1/8.5 8.1 8.1 8.1 Elemen-10 8.1
21 2.8 Quality Assurance Management 8.6/9.1 9.1 9.1 9.1 Elemen-11 9.1
22 2.9 Customer Complain Management 8.2.1/7.4 7.4.3 7.4.3 7.4 Elemen-7 7.4
23 2.10. NonConform ity Products and Services Control 8.7 8.1 8.1 8.1 Elemen-12 8.1
24 3.1. Finance Management - - - - - -
25 3.2. Human Capital Management 5.3/7.1.6/7.2/7.3 5.3/7.2/7.3 5.3/7.2/7.3 5.3/7.2/7.3 Elemen-6 5.4/7.2/7.3
26 3.3. Asset Management 7.1.3/8.5.3 7.1 7.1 7.1 Elemen-10 7.1
27 3.4. Maintenance Management 8.5.4 8.1 8.1 8.1 Elemen-10 8.1
28 3.5. Working Environment Management 7.1.4 8.1 8.1 8.1 Elemen-10 8.1
29 3.6. Information Management 7.5 7.5 7.5 7.5 Elemen-8 7.5
30 3.7. Commmunication Management 7.4 7.4 7.4 7.4 Elemen-7 7.4
31 3.8. Emergency response Management - 8.2 8.2 - Elemen-9 8.2
32 3.9. Business Continuity Management 8.5.5 8.2 8.2 - Elemen-9 8.3
 Requirements PAS 99:2012
Development & Implementation IMS PAS 99:2012 Integrated Management System
Integrated Process Management Requirements
Correlation Matrix PAS 99:2012 vs Others Management System Requirements
Requireme Clause
Clause Claus Claus Claus Claus Claus
No ISO e ISO e ISO e ISO e ISO e ISO
nts PAS PAS 99:2012
9001:201 14001:2015 45001:2018 27001:2013 22301:2012 50001:2018
5
99:2012
A Context of The Organization 4.0 4.0 4.0 4.0 4.0 4.0 4.0
1. Understanding the organization and its 4.1 4.1 4.1 4.1 4.1 4.1 4.1
context
2. Understanding the needs and 4.2 4.2 4.2 4.2 4.2 4.2 4.2
expectations of interested
parties
3. Determining the scope of the integrated 4.3 4.3 4.3 4.3 4.3 4.3 4.3
management system
4. Integrated management system (IMS) 4.4 4.4 4.4 4.4 4.4 4.4 4.4

B Leadership 5.0 5.0 5.0 5.0 5.0 5.0 5.0

5. Leadership and Commitment 5.1 5.1 5.1 5.1 5.1 5.2 5.1
6. Policy 5.2 5.2 5.2 5.2 5.2 5.3 5.2
7. Organizational Roles, Responsibilities and 5.3 5.3 5.3 5.3 5.3 5.4 5.3
Authorities
C Planning 6.0 6.0 6.0 6.0 6.0 6.0 6.0
8. Action to Address Risks 6.1 6.1 6.1 6.1 6.1 6.1 6.1
and Opportunities
9. IMS Objectives and Planning to 6.2 6.2 , 6.3 6.2 6.2 6.2 6.2 6.2
 Requirements PAS 99:2012
Development & Implementation IMS PAS 99:2012 Integrated Management System
Integrated Process Management Requirements
Correlation Matrix PAS 99:2012 vs Others Management System Requirements
Requireme Clause
Clause Claus Claus Claus Claus Claus
No nts PAS PAS 99:2012
ISO
9001:201
e ISO
14001:2015
e ISO
45001:2018
e ISO
27001:2013
e ISO
22301:2012
e ISO
50001:2018
5
99:2012
D Support 7.0 7.0 7.0 7.0 7.0 7.0 7.0

10. Resources 7.1 7.1 7.1 7.1 7.1 7.1 7.1

11. Competence 7.2 7.2 7.2 7.2 7.2 7.2 7.2
12. Awareness 7.3 7.3 7.3 7.3 7.3 7.3 7.3
13. Communication 7.4 7.4 7.4 7.4 7.4 7.4 7.4
14. Documented Information 7.5 7.5 7.5 7.5 7.5 7.5 7.5

E Operation 8.0 8.0 8.0 8.0 8.0 8.0 8.0

15. Operational Planning and Control 8.1 8.1 8.1 8.1 8.1 8.1 8.1
F Performance Evaluation 9.0 9.0 9.0 9.0 9.0 9.0 9.0
16. Monitoring, Measurement, Analysis and 9.1 9.1 9.1 9.1 9.1 9.1 9.1
Evaluation
17. Internal Audit 9.2 9.2 9.2 9.2 9.2 9.2 9.2
18. Management Review 9.3 9.3 9.3 9.3 9.3 9.3 9.3
G Improvement 10.0 10.0 10.0 10.0 10.0 10.0 10.0
19. Non Conformity and Corrective Action 10.1 10.2 10.2 10.1 10.1 10.1 10.1

20. Continual Improvement 10.2 10.3 10.3 10.2 10.2 10.2 10.2
 Integrated Management System
/Sistem Manajemen Integrasi

“Sistem Manajemen yang mengintegrasikan berbagai

aspek sistem organisasi menjadi satu kesatuan dengan
mengacu pada lebih dari satu persyaratan standar sistem
manajemen”.
 “Membangun sistem manajemen organisasi/perusahaan berarti membangun sistem
manajemen terintegrasi yang efektif”
Standar Sistem Manajemen Terintegerasi,
1. Quality Management System ISO 9001:2015
2. Occupational Health & Safety Management ISO 45001:2018
3. Environment Management System ISO 14001:2015
4. Energy Management System ISO 50001:2018
5. IT Security Management System ISO 27001:2013
6. Business Continuity Management System ISO 22301:2016
7. Corporate Social Responsibility ISO 26000:2010
8. Risk Management ISO 31000:2018
9. Asset Management ISO 55001:2014
10. Security Management System PerKapolri 24
11. Supply Chain Management System ISO 28001:2018
12. Anti Bribery Management System ISO 37001:2016
Organisasi mempunyai framework 13. Others Management Systam Standard
“Standar Sistem Manajemen Terintegrasi”
Fundamental of Integrated Management System
Business Risk

Reject
Contr
“All processes always ensure process ol
Legal
risk, The leader of process have FMEA
Risk &
Failure Mode & Effect
responsible to managing risk inside Soci Analysis Org. Risk
their processes” al
Social Risk
Risk SIC HIRADC Contr
Contr QMS Hazard
Social ol
ol Identification &
ISO 9001 Identification, Risk
Control CSR-MS Assessment &
Risk inside processes ISO
26000
SM
ISOS45001
Determinin
g

(Operational Risk) : Control

Based
1. Quality Risk EnMS
on
EMS
EUIAC IMS
2. Safety & Health Risk IMS Using
ISO 50001 ISO 14001
SeMS EAIIAC
3. Environment Risk Identificatio
n, Perkapol Environment Aspect
ri Identification Impact
4. Energy Risk Organizatio
n Risk
Assessment &
24/2007 Assessment &
IMS Control
5. Security Risk Control TIRAC
Control

Impact Legal Risk

6. Social Risk Threat Identification
Risk Assessment &
Control
Control & Social
Operational Risk have impact to Risk

interested Parties such as : Risk

1. Business Risk : Customer, Trade Contr
ol
Association Legal Risk
2. Organization Risk : Employee, &
Org.Risk
Stakeholder
3. Legal Risk : Government
4. Social Risk : Society
Fundamental of Integrated Management System

Matrix Correlation ISO Entities vs IMS Fundamental

Quality Safety Environment Energy Security Social

&
Health
ISO 9001 ISO 45001 ISO 14001 ISO 50001 ISO 27001 ISO 26000
Environment Proper
ISO 28001 ISO 22001 ISO 31000 PerKapolri 24 ISO 31000
Assessment
ISO 29001 ISO 22301 CSMS ISO 19011 ISO 37001 ISO 19011

ISO 17025 ISRS ISO 31000 ISO 50002 ISO 55001 SDGs

ISO 22301 CSMS ISO 19011 Green Building ISO 31000

ISO 20000-1 ISO 31000 RoHS, SOC ISO 19011

ISO 31000 ISO 19011

ISO 19011 RoHS, SOC

IATF 16949

ISO 21500

ISO 30182
 Plan Do Check Act
(System (System (System
(System
Established) Implemented) Review)
Evaluated)

Managemen Operation Performance Checking Management Act

(Tindakan Strategis
t Planning Managemen (Evaluasi Kinerja)
Manajemen)
(Perencanaan
Manajemen)
t
(Operasional
Manajemen)
Keberhasilan Implementasi Sistem
Manajemen Terintegrasi tergantung 4
Element : Sank
si
Bisni
s
Reject
FMEA
Contro
1. Sumber Daya Manusia (Kompeten- Awareness- Sank
Failure
l Mode &
Sanksi
Effect Analysis
Strong Leadership) si
Social SIC
Risk Huku
2. Teknologi-Infrastruktur-Keuangan Sosial Contr
ol
Social QMS
ISO 9001
Contr
ol
m

(Handal-Akurat) Identificati CSR- HIRADC

Hazard
3. Standar Operasional (Efektif) o n& MS SMS
ISO
26000 Risk ISO 45001 Identification, Risk
Control
4. Communication & Visual Control Manage
me nt
Assessment &
Determining Control
Based on
(Proporsional) EUIAC ISO
EnMS IMS EM
S
IMS Using 50001 ISO
14001 EAIIA
Identificatio SeMS
Environment
C Aspect
Perkapolr
n, i
Identification Impact
Assessment & Assessment &
IMS 24/2007
Sank Control Impa
Contro Control
si ct
Contro Sanksi
l
Bisni TIRAC l Huku
s Threat Identification Risk m
Assessment & Control

Risk Control

Sanksi
Huku
m
 Tahapan Pengembangan - IMS

Design Integrated Business Process Mapping

Design Integrated Process Management Planning Design

Integrated Process Management Operation

Design Integrated Process Management Evaluation

Design Integrated Process Management Review

 Design Integrated Business Process
Mapping
INTEGRATED BUSINESS MAPPING PROCESS
“ Peta hubungan proses bisnis terintegrasi yang menghubungkan jalinan interaksi pengelolaan proses
(Process Management) suatu organisasi menjadi kesatuan sistem manajemen perusahaan”.

Process
Management
Plan Check Act
Operation Do Do Do
Management
D
Supporting
Management Do Do
o Do
Organization Macro Management

QMS OHSMS EMS EnMS SeMS CSR

ISO Title IMS - PAS 99:2012
ISO 9001 ISO 45001 ISO 14001 ISO 50001 PerKapolri 24 ISO 26000

ISO Clause 4.3 / 4.4 4.3 / 4.4 4.3 / 4.4 4.3 / 4.4 4.3 / 4.4 Bab-I Sub-1 Clause-1
Organization shall determine the boundaries and applicability of the IMS
to establish its scope.
Same as IMS Same as IMS Same as IMS Same as IMS
ISO The organization shall establish, implemen, maintain and continually Same as IMS Same as IMS
Requireme Requireme Requireme Requireme
Requirements improve the management system, incuding the process needed and their Requireme Requireme
nts nts nts nts
interactions, in accordance with the requirements of this international nts nts
standard.
Design Integrated Business Process
Mapping
02 Integrated Management Planning

Need &
Process Risk Expectation of
Management Interested
Parties

Protect
75% Managing 25% Create Opportunity for
Business
Risk

Reject
Business Continuity Business Sustainability
Control

FMEA
Protect Failure M od e & Protect
Sosial Effect Analysis
Legal &
Risk Risk Org.Risk
SI C
SocialControl S ocial
Q MS
I SO 9001 H IRA C Control
Identification &
CSR-M S Hazard
Control
Identifica tion,
I S O 26000
SMS Risk Assessment

I SO 45001 & Control

B as ed on
E nM S IM S
E MS
E UIA C I SO
I SO 1400 1
E nergy Using 50001 E A IIA C
Se M S
Protect Identification, Environment Aspect
A sse ssm ent & Identification I m pa ct
Or ganization Risk Perkapolri
Control 24/2007
Asse ssment &
Energy Control
T IRAC
Control Im pact Protect
Threat
Identification Risk Control Legal
Assessm ent &
Control Risk

Risk
Control

Business Strategic Planning

Protect Legal &
Organization
Risk

Quality – Health Safety - Environment – Energy – Security - Social

Legal Issues Internal &

External Related
Requirements Organization
Compliance Context

“Business Life
Cycle”
 02 Integrated Management Planning
KEBUTUHAN & HARAPAN
PIHAK
No (Needs & Expectations)
BERKEPENTINGAN
(Interested Parties) INDICATORS
(Indikator) NEED (Kebutuhan) EXPECTATION (Harapan) RISK (ACTUAL /POTENTIAL) OPPORTUNITY STRATEGIC INITIATIVE

1 Customers 1. Kualitas 1. Kualitas Terbaik 1. Kualitas Meningkat 1. Penurunan kinerja operasional 1. Preventive Maintenance lebih optimal 1. Pemberlakukan Preventive
2. Harga 2. Harga Kompetitif Berkelanjutan peralatan proses dan upgrade keterbaruan peralatan Maintenance yang Handal dan Evaluasi Lifetime
3. Kinerja Pengiriman 3. Pengiriman Tepat Waktu 2. Harga Kompetitif 2. Customer Perspective terganggu proses Asset
Produk 3. Pengiriman 5% lebih cepat dari Competitor Deteksi keterbaruan Kompetitor 2. Akses keterbaruan Teknologi dan Customer
yang ditetapkan 3. Logistic Management tergantung Mitra 2. Evaluasi kinerja Logistic Need
Pengangkutan Konvensional 3. Management & operasional mitra 3. Sinkronisasi Logistic Management dengan Mitra
pengangkutan Pengangkuntan by Online Technology

2 Pemangku 1. Keuntungan 1. Profit Sustainability - Positive 1. Profit Sustainability 1. Kapasitas produksi terbatas, Kinerja 1. Penambahan Kapasitas Produksi, 1. Investasi penambahan kapasitas dan Sumber
Kepentingan 2. Berkelanjutan 2. Healthy Operation & 2. Growth Positive Transparancy operasional Proses menurun peningkatan kinerja operasional proses Daya (Infrstruktur, fasilitas, karyawan,
Transparan Management 2. Beberapa proses manajemen masih 2. Proses Manajemen konvensional teknologi)
(Stakeholders)
konvensional upgrade by teknologi 2. Evaluasi efektivitas kinerja semua proses

3 Karyawan 1. Lingkungan Kerja 1. Lingkungan Kerja Harmonis 1. Lingkungan Kerja 1. Beberapa lingkungan kerja di lapangan 1. Standarisasi 5R semulurh area kerja, 1. Semua Pimpinan proses menjalankan Program
Perusahaan 2. Keamanan 2. Keamanan Kerja Terjamin 2. Berkembang belum terstandar 5R dan Hubungan kerja hubungan antar karyawan di jalin 5 R dengan konsisten,
3. Pekerjaan 3. Hak dan Kewajiban Kerja Adil 3. Keamanan Kerja Terjamin Human berpotensi konflik horizontal kekeluargaan Komunikasi antar karyawan digalakkan
(People in The
4. Pengakuan dan 4. Keselamatan & Kesehatan Kerja Capital Management 2. Unprotected Intagible Asset Perlindungan Tenaga Ahli dan 2. Tinjauan Mekanisme perlindungan Tenaga
Organization) Penghargaan Terjamin 4. lebih Profesional Ahli dan Karyawan Potensial
(Employee) 2. Karyawan Potensial
Keselamatan & Zero Accident & ill Health 3. Software Process Management belum Penerapan software HCM akan 3. Pengembangan Standarisasi Human Capital
Kesehatan Kerja tersedia 3. lebih efektif Management By Software
4. Risk Treatmen pada proses Evaluasi efektifitas Risk 4. Risk Register Safety & Health dikaji ulang untuk
operasional belum efektif 4. Treatment peningkatan Risk Treatment

4 Pemasok & Rekanan 1. Kerjasama Saling 1. Pembayaran Tepat Waktu 1. Pembinaan dan Peningkatan 1. Ketersediaan Anggaran 1. Perencanaan Business Plan dan 1. Evaluasi Business Plan dan Financial
(Suppliers & Partners) Menguntungkan 2. Keberlangsungan kerjasama Jalinan Kerjasama Usaha 2. Kontrak kerjasama jangka pendek per SPK Ketersediaan Anggaran lebih akurat Perspective
2. Kontinuitas terjamin 2. Kontrak Jangka Panjang bagi 2. Kontrak kerjasama jangka waktu 2. Kajian kontrak kerjasama menengah dan
kepentingan investasi menengah panjang bagi rekanan dan partner potensial dan
utama
5 Masyarakat 1. Perlindungan 1. Pencegahan Pencemaran dan 1. Menjaga Kelestarian 1. Aspek lingkungan yang berasal dari proses 1. Evaluasi Risk Register kondisi 1. Penetapan Risk Treatment bagi
(Society) 2. Lingkungan Perlindungan Lingkungan 2. Lingkungan menimbulkan dampak lingkungan saat potensi darurat Emergency Potensial di seluruh proses
3. Perilaku/Sikap Yang Etis Berkelanjutan Hubungan Organisasi dan darurat 2. Peningkatan jalinan sosial yang 2. Jalinan sosial dan hubungan dengan
Patuh Peraturan dan 2. Harmonisasi Organisasi 3. Masyarakat saling 2. Potensial oknum yang memanfatkan kondusif komunitas ditingkatkan
Perundangan yang dengan Masyarakat menguntungkan inhormonisasi 3. Updating keterbaruan perundangan 3. Penetapan Dedicated Person bertanggungjawab
Berlaku 3. Memenuhi Perundangan yg Patuh Perundangan 3. Tidak update keterbaruan oleh Dedicated Person penuh bagi updating perundangan
100%
Berlaku perundangan
6 Perdagangan Dunia 1. Sistem Manajemen 1. Menerapkan standar 1. Setara dengan dunia 1. Sinergitas sistem manajemen 1. Tingkatkan Awareness Process Owner 1. Refresh Awareness semua level dan
Internasional Standar internasional sistem internasional terintegrasi belum efektif terhadap Sistem Manajemen Integrasi tingkatan dengan mendemonstrasikan
(International World 2. Internasional manajemen 2. Menjadi Leader bagi 2. Awareness dan Produktivitas kinerja 2. Peningkatan Awareness Level Middle leadership semua pimpinan
Pemenuhan 2. Memenuhan Persyaratan Bisnis perusahaan lainnya belum optimal Management 2. Benchmark kepada industri global di negara
Trading Growth)
Persyaratan Bisnis Kawasan Konsisten maju
Kawasan
Internasional
7 Pemerintah 1. Patuh Peraturan dan 1. Kepatuhan perundangan terkait 1. Kepatuhan perundangan nasional 1. Updating keterbaruan perundangan 1. Dedicated Person untuk updating 1. Penetapan Dedicated Person yang bertanggung
(Government) Perundangan yang konsistensi dan internasional 100% tidak dilakukan kerebaruan perundangan harus jawab penuh bagi udating perundangan serta
Berlaku terkait aktivitas jelas dilakukan Audit Internal Reguler
organisasi
 02 Integrated Management Planning
PIHAK PENGARUH FAKTOR EKSTERNAL
No (External Factors Influences)
BERKEPENTINGAN
(Interested Parties) INDICATORS RISK (ACTUAL/POTENTIAL) OPPORTUNITY STRATEGIC INITIATIVE

1 Customers 1. Tingkat Pertumbuhan Pesaing 1. Data pertumbuhan competitor btidak 1. Penelusuran data pertumbuhan 1. Product/ Service Innovation to Continual Improvement sebagai
(Competitor Growing Rate) akurat competitor pada database inteligence Business Leading
2. Kebutuhan & Harapan Pasar (Market 2. Data kebutuhan dan Harapan Pasar 2. Survey harapan dan kebutuhan pasar 2. Customer Visit reguler By Executive
Needs & Expectation) tidak akurat pada level "Middle Management Up"

2 Pemangku 1. Tantangan Ekonomi (Economic 1. Business Scope terlalu specific 1. Review perluasan Scope of Business 1. Memperluas Market Share to International Supply
Kepentingan Challenge) 2. Ketergantungan keputusan 2. Penjaminan pengembangan investasi melalui 2. Achieve Excellent Performance & Create New Business Value
2. Pengembangan Investasi Stakeholder Business Perspective 3. Memperluas Market Segment
(Stakeholders) 3. Pengembangan Bisnis 3. Ketergantungan persetujuan 3. Penjaminan perluasan business
stakeholder
3 Karyawan Perusahaan 1. Pembajakan Tenaga Ahli 1. Reward & Recognition karyawan yang 1. Evaluasi gap reward & recognition 1. Review sistem Reward, Punishment & Recognition karyawan
2. Persaingan Lingkungan Kerja belum optimal karyawan 2. Membangun Lingkungan Kerja harmonis dengan Asset Management
(People in The Organisasi 2. Perbedaan fasilitas dan 2. Perlakuan fasilitas dan infrastruktur yg 3. Menerapkan Human Performance Based on Human Capital
Organization) 3. Kesenjangan Penghasilan infrastruktur di area kerja proporsional Values
3. Kesesuaian beban kerja yang blm 3. Evaluasi kesenjangan penghasilan
proporsional

4 Pemasok & Rekanan 1. Pemasok Internasional 1. Persentase Pasokan Nasional & 1. Pembatasan persentase pemasok nasional 1. Menerapkan Vendor Development Management pada Supply Chain
2. Pemasok Berskala Global Internasional vs internasional Management yg profesional dan proporsional
(Suppliers & Partners) 2. Intervensi pemasok skala global 2. Pemberdayaan pemasok local 2. Menerapkan Vendor Management yg Konsisten dan
Pemberdayaan Vendor Lokal

5 Masyarakat 1. Perkembangan Budaya Masyarakat (Society 1. Kesenjangan perilaku dan budaya 1. Peningkatan budaya kondusif karyawan 1. Update Organization Values bagi perkembangan budaya masyarakat
Trend Culture) karyawan vs masyarakat terhadap masyarakat 2. Kegiatan bhakti sosial dan agenda kondusifitas
(Society) 2. Provokasi Negatif 2. Oknum masyarakat sebagai dampak 2. Kerjasama sosial saling
dr kesenjangan sosial menguntungkan

6 Perdagangan Dunia 1. Bencana Global (Global Force 1. Unpredictable Business 1. Prepare Business Continuity 1. Menerapkan "Business Continuity Management System - BCMS ISO
2. Major) Continuity Management 22301"
Internasional 3. Teknologi Baru (Enhance 2. Terlambat update teknologi 2. Dedicated Person To Update 2. Bench Mark Teknologi Update
(International World Technology) 3. Informasi internasional tidak ter akses Teknologi 3. Memperluas net working international
Persyaratan Bisnis Internasional
Trading Growth) 3. Dedicated Person to Access
International Requirements
7 Pemerintah 1. Peraturan Perundangan Terbaru 1. Tidak update peraturan baru 1. Update regular perundanagan 1. Update Instansi terkait oleh Dedicated Person
2. Kebijakan Pemerintah (Government Policy) 2. Tidak update kebijakan terbaru 2. Update regular kebijakan terbaru 2. Monitoring Kebijakan pemerintah terkait arah dan strategi
(Government) 3. Isu Politik (Political Issues) 3. Kurang akurat menangkap isu politik 3. Perluasan info isu politik by media dan bisnis
komunitas 3. Update Isu Politik yang berdampak pada arah dan strategi
bisnis.
 02 Integrated Management Planning
PENGARUH FAKTOR INTERNAL
PIHAK BERKEPENTINGAN (Internal Factors Influences)
No
(Interested Parties)
INDICATORS RISK (ACTUAL/POTENTIAL) OPPORTUNITY STRATEGIC INITIATIVE

1. Kegagalan Produk 1. QA Manpower & Peralatan Uji Tidak 1. Penambahan Manpower (Mutasi) dan 1. Komitmen Penerapan Sistem Manajemen, Penambahan
1 Customers 2. Kegagalan Proses Memadai Pengadaan Peralatan Uji Manpower QC dan Peralatan Uji
3. Kegagalan Penanganan Produk 2. Preventive Maintenance Tidak 2. Preventive Maintenance 2. Penambahan Manpower Maintenance &
4. Kegagalan Pengiriman Berperan Optimal Ditingkatkan Kinerjanya Pemberlakuan PM Optimum
5. Kecelakaan Kerja & Penyakit Akibat Kerja 3. Logistic Management blm optimal 3. Optimalisasi Product Handling 3. Evaluasi untuk Implementasi Logistic
4. Misorder & Miscommunication dengan 4. Order, Request, Communication By Management dalam Product Handling
Mitra Pengangkut Letter 4. '-
5. Risk Assessment tidak sesuai dengan Risk 5. Evaluasi dan Review Risk 5. Refresh & upgrade Risk Management Semua Fungsi dan
Scale Assessment Tingkatan

2 Pemangku Kepentingan 1. Konflik Vertikal 1. Personal InHarmoni atasan/bawahan 1. Peningkatan Team Work Kontinyu 1. Membangun Budaya Perusahaan yang Harmonis
2. Konflik Horizontal 2. Personal Conflict 2. Peningkatan pemberdayaan 2. Membangun Budaya Perusahaan yang harmonis
(Stakeholders) Pimpinan antar fungsi

1. Upah Minimum Regional (Regional 1. Comparable Take Home Pay dari 1. Kesesuaian Take Home Pay dengan Beban 1. Evaluasi dan Review Kesesuaian Take Home Pay
3 Karyawan Perusahaan Minimum Salary) perusahaan Kerja dengan Beban Kerja
(People in The 2. Perubahan Budaya Organisasi 2. Resistence karyawan terhadap 2. Peningkatan pemahaman 2. Membangun Budaya Perusahaan yang Harmonis
Organization) perubahan perubahan bisnis dan
tantangannya

4 Pemasok & Rekanan
(Suppliers & Partners)
5 Masyarakat
(Society)
1. Kejujuran Pengelolaan Pengadaan
1. Kobocoran Informasi Terbatas Bagi
Perusahaan.
2. Kesenjangan Infrastruktur & Fasilitas.
1. Integritas/Kejujuran karyawan bagian
pengadaan
1. Ancaman Penyebaran virus online
dan Pembobolan data
2. Kehilangan Aset perusahaan
1. Pengadaan By Sistem Manajemen
Informasi Teknologi
1. Meningkatkan sistem proteksi
teknologi informasi
2. Pencegahan dan perlindungan aset dari
ancaman kehilangan
1. Membangun e-SCM (Supplay Chain
Management berbasis Teknologi)
1. Membangun IT Security Management System
ISO 27001
2. Membangun Budaya Perusahaan yang Harmonis
dan Kondusif serta Sistem Manajemen
Pengamanan yang handal

1. Keterbatasan Kompetensi 1. Belum identifikasi kompetensi 1. Peningkatan kompetensi 1. Meningkatkan Hard Skill Karyawan
6 Perdagangan Dunia 2. Keterbatasan Awareness internasional internasional Meningkatkan Soft Skill Karyawan
Internasional 3. Ketersediaan Penerapan Sistem 2. Beban kerja yang tidak proporsional 2. Penyesuaian beban kerja 2. Evaluasi dan Review beban kerja karyawan
(International World Manajemen 3. Inkonsistensi penerapan sistem 3. Peningkatan Konsistensi sistem 3. Komitmen Top Management dalam
manajemen manajemen mendemonstrasikan penerapan Sistem
Trading Growth) Manajemen

7 Pemerintah 1. Hubungan Tidak Harmonis 1. Keterbatasan Dedicated Person dalam 1. Peningkatan Industrial Relationship 1. Membangun Horizontal Relationship dengan Instansi
2. Citra Buruk Masa Lalu hubungan dgn Pemerintah dengan Pemerintah Terkait
(Government) 2. Integritas Petugas Instansi 2. Peningkatan kerjasama saling 2. Membangun Organization Image yang positif dan
02 Integrated Management Planning

Quality Risk
Equipment Fail, Detector Not Security Risk
Accurate, Lack of Precicion Devices Asset Losses, IT Hacking, Fraud Data,
Infrastructure Breakdown

Processes

Operation
Safety & Health Risk Energy Risk
Mechanical hazard, Vapour Chemical Significant Energy use from Air
hazard, Electrical hazard, Ergonomic Conditioning System, Illumination,
hazard, Natural hazard Heat Losses

Horizontal Conflict at workplace,

Society economic Gap, Friction of
Culture
Oil Spill, Gas Emission, Waste Solid,
Waste Liquid, Heat Exposure
Environment Risk Society Risk
03 Integrated Process Management Operation

Customer
Relationship PLA
AC Product/
Service

Operationa T
Management Operation
N Management

l
Operational
Quality Assurance
Planning
Management
Management

Supply Chain Customer Care

Management Management

Research, Design & NonConformity

Development Product/Servic
Management
D CHEC
e Control

O K
Human Working Emergency
Finance Asset Maintenance Information Communication
Capital Environment Response
Management Management Management Management Management
Management Management Management

5.3 /7.1 / 7.2 / 7.3 7.1 8.1 /8.5.3 / 8.5.4 7.1.4 7.5 7.4 8.2
04 Integrated Process Management Evaluation
Board of Commisioner
Metoda / Tools untuk
Performance Management : Dewan Komisaris
Business melakukan pemantauan,
BOC
“Pengelolaan kinerja organisasi Vision pengukuran, analisa
melalui p engu mpulan data dan evaluasi kinerja :
karakte ristik kunc i proses yan g Board of Director
Dewan Direksi
berp engaruh pada derajat mutu, 1. Kinerja Produk/ Service
BOD Business
Managed By
kesela matan keseha tan Board of Director a. Customer Survey/Feedback
kerja , lingkungan, energi, Performance b. Product/Service Testing
dan sosial kemanan
dengan cara c. Market Share Percentage
pemantauan, pe
ngukuran,
analis a dan e valuasi kine rja General Manager
Managemen Managed By 2. Kinerja Sistem
operasional menjadi kine GM Management a. Internal Audit
manajemen untuk memberirja kan t Representative b. Eksternal Audit
c. Vendor Audit
kine rja bisnis aktual Performance d. Employee Assessment
sebagai indikator
p encapaian visi
Manager
organisasi”.
Operation 3. Kinerja Proses
MGR
Pemantauan, Pengukuran, Analisa
Performance a. Quality Control Check
b. Inspection
dan Evaluasi Kinerja Mencakup : Managed By
c. Testing/Pengujian
Quality
d. Calibration/Kalibrasi
Supervisor Assurance
1. Kinerja Sistem Process key e. QHSEEnSeSo Patrol
2. Kinerja Proses SPV f. Verification
Characteristi g. Emergency Facilities Inspection
3. Kinerja Produk/Service
c
04 Integrated Process Management Evaluation
Audit Process Scope : Maintenance Management
Audit Objective : Verification of Maintenance Performance
Requirements : ISO 9001 : Clause 8.5.4 ISO 45001 : Clause 8.1
ISO 14001 : Clause 8.1 ISO 50001 : Clause 8.1

1. Requirement
s
Objective Proses Target Proses 1. Breakdown
Maintenanc
Compliance Maintenance Maintenance e
2. 2.
Risk PM/CM
3. Prevention 3. Ratio
Reliability Breakdown Asset
Running Hours Life Time

Maintenance
A B C D
Tetapkan
E F
Identifikasi Aset Identifikasi Analisa life time, Perencanaan Realisasi PM dan Evaluasi
yang Standard dan kehandalan Pemeliharaan CM sesuai efektivitas
Membutuhkan Sumber Daya serta prioritas dalam PM, CM perencanaan Pemeliharaa
Pemeliharaan operasional aset
dan Action Plan n
Pemeliharaa
n

Analisa Bila Penyebab Tidak Evaluasi

Performance Tanyakan Bila Target tidak Tercapainya Target Efektivitas
Apa Target Tercapai  Penyebab
Audit Proses Check Risk Tidak Proses ditemukan, Pengelolaan
diskusikan dan Maintenance
Verification Maintenanc Register Tercapainya
rekomendasikan untuk termasuk
e Target
improvement Target
 05 Integrated Process Management Review

Planning Discussion Checking Discussion Topic Act Discussion

Topic (Monthly) (Three Month) Topic
(Six Month)
1. Risk Priority – Top 10 Risk Treatmen1t . Action Plan Achievement from Management 1. Management of Change (internal /
2. Regulation Compliances Status Review Last Period external Issues) that effect to
3. Business Plan Realization (Company 2. Adequacy of Resources Status (Manpower, Management System
Objective Target) technology, Infrastructure, Facilities) 2. Opportunities for Improvement
3. Nonconformities in operational Corrective 3. Recommendation for Improvement
4. Actions Status & Progress. from Top Management
5. Performance Achivement : a. Improvement to System
1. Performance of System b. Improvement to Performance
a. Internal Audit Results
b. External Audit Results
c. Performance of Vendors
2. Performance of Process
a. Process Target Achievement
(Operational Performance)
b. Operational Verification Status
(Monitoring & Measurement)
3. Performance of Product/Services
a. Customer Satisfaction
b. Feedback from Interested Parties
c. Nonconformities of
Product/Services,
Customer Complaint.
4. Management Performance
05 Integrated Process Management Review
Management Review
Management Review Input Management Review Management Review
Report & Discussion Output
Recommendation To Improve
Management Performance, such
1.a. Effective as : Process Operational Performance
a.
b. Management Performance
c. Upgrade Management Policy
1. Effectiveness d. Upgrade Objective - Target
of
Management New
System Action
1.b. Not Effective Recommendation To Improve Plan
Management System, such
as
a. : Human Resources Comptenecy
& Awareness
b. Available of Technology
c. Available of Infrastructures
d. Available of Facilities
e. Upgrade Standard (Procedure,
Work Instruction, Form/Checklist)

Vision Achievement
2. Business Performance Design new Corporate
Status & Directional of
Achivement Strategic Planning &
Business Plan
Direction
05 Integrated Process Management Review

Business Evaluation
(Monitoring
Achievement)

Business Operation Management Business

Plan Business Process Mapping Review

Continual Improvement

“Business Life Cycle”

Business Life Cycle

Perspective
Referensi

 Konermag, Integrated Management System

 BSI, PAS 99:2012 Specification of common management
system requirements as a framework for integration
 Berbagai sumber di Internet yang lain
Q&A