INTEGRATED

MANAGEMENT SYSTEM
AWARENESS TRAINING
Integrated Management System Awareness
PAS 99:2012 - License from The British Standards Institution
“Specification of common management system requirements as a framework for integration”

PAS 99:2012 mendapat pengakuan dari angggota “Steering Committee Group”,

1. ABCB (Association of British Certification Bodies)
2. CBA (Chemical Business Association)
3. IIOC (Independent International Organization for Certification)
4. IMS Risk Solutions
5. LRQA (Lloyd Register Quality Assurance)
6. NEN (Netherlands Standardization Institute)
7. UCL (University College London)
"Sistem Manajemen membantu Anda memperoleh “lebih banyak”
dari organisasi Anda. Dengan mengintegrasikan berbagai sistem
manajemen, memungkinkan Anda memperoleh “lebih” tanpa
menginvestasikan waktu atau uang ekstra. PAS 99 adalah
spesifikasi pertama di dunia untuk sistem manajemen
terintegrasi. Banyak pelanggan kami bertanya tentang satu
kerangka kerja guna mengelola seluruh sistemnya yang telah
bersertifikasi. Sehingga kami mengembangkan PAS 99 dengan
menggunakan pedoman ISO untuk menulis standar sistem
manajemen – yang memberi Anda kerangka kerja kelas dunia
yang bisa digunakan”. (BSI)
 PAS 99 (Publicly Available Specification 99) adalah persyaratan
umum untuk sistem manajemen yang dapat digunakan sebagai
kerangka kerja dalam merancang suatu sistem manajemen
terintegrasi. Persyaratan ini dimaksudkan untuk mendorong
organisasi yang menggunakan lebih dari satu sistem manajemen
dengan memandang PAS 99 sebagai peluang untuk memiliki
sistem manajemen tunggal holistik yang memungkinkan mereka
menjalankan operasi secara lebih efektif.

PAS 99:2012 is primarily meant to be used by those

organizations who are implementing the
requirements
of two or more Management Systems Standards
(MSSs).
The adoption of this PAS is intended to simplify the
implementation of multiple system standards and
any
associated conformity assessment together with
introducing some of the newer principles of
management systems outlined in ISO Annex SL which
will need to be satisfied in the longer term.
KNOWLEDGE MANAGEMENT
Requirements
Integrated ManagementSystem
BASED ON
British Standard PAS 99:2012
(Publicly Available Specification – PAS)

PAS99:2012
Development & Implementation IMS PAS 99:2012 Requirements PAS 99:2012
Integrated Process ManagementRequirements Integrated Management System
Development & Implementation IMS PAS 99:2012 Requirements PAS 99:2012
Integrated Process ManagementRequirements Integrated Management System
 ISO Requirements-Clause Number
Process
NO. ProcessManagement QMS EMS OHSMS EnMS SeMS BCMS
No.
ISO 9001:2015 ISO 14001:2015 ISO 45001:2018 ISO 50001:2018 PerKapolri ISO 22301
24/2007
1 1.1. Risk Management 6.1 6.1 6.1. 6.1/6.4/6.5/6.6 Elemen-3 6.1/8.2
2 1.2. Regulation & Requirements Compliance 8.2 6.1.3 6.1.3 - Elemen-2 8.2
3 1.3. Business Plan 6.2 6.2 6.2 6.2 Elemen-5 6.2
4 1.4. Performance Management 9.0 9.0 9.0 9.0 Elemen-11 9.0
5 1.5. NonConform ity & Corrective Action 10.2 10.2 10.2 10.1 Elemen-12 10.1
6 1.6. Internal Audit 9.2 9.2 9.2 9.2 Elemen-14 9.2
7 1.7. Management Review 9.3 9.3 9.3 9.3 Elemen-15 9.3
8 1.8. Continual Improvement 10.3 10.3 10.3 10.2 Elemen-16 10.2
9 1.9 Management of Changes 8.2.4/8.5.6 - 8.1.3 - Elemen-16 -
10 2.1. Customer Relationship Management 8.2 - - - Elemen-7 -
11 2.2. Operation Planning 8.1 8.1 8.1.3 8.1 Elemen-10 8.1
12 2.4. Research, Design & Development 8.3. 8.1 8.1 8.1 Elemen-10 8.1
13 2.3 Supply Chain Management 8.4 8.1 8.1.4 8.3 Elemen-10 -
14 2.3.1. Vendor Management 8.4 8.1 8.1.4 8.3 Elemen-10 -
5 2.3.2. Procurement Management 8.4 8.1 8.1.4 8.3 Elemen-10 -
16 2.3.3. Logistic Management 8.4 8.1 8.1.4 8.3 Elemen-10 -
17 2.3.4. Sub Contract Process Management 8.4 8.1 8.1.5 9.3 Elemen-11 -
18 2.5 Consultation Management 8.1/8.5 8.1 8.1 8.1 Elemen-10 8.1
19 2.6 Training Management 8.1/8.5 8.1 8.1 8.1 Elemen-10 8.1
20 2.7 Client Improvement Management 8.1/8.5 8.1 8.1 8.1 Elemen-10 8.1
21 2.8 Quality Assurance Management 8.6/9.1 9.1 9.1 9.1 Elemen-11 9.1
22 2.9 Customer Complain Management 8.2.1/7.4 7.4.3 7.4.3 7.4 Elemen-7 7.4
23 2.10. NonConform ity Products and Services Control 8.7 8.1 8.1 8.1 Elemen-12 8.1
24 3.1. Finance Management - - - - - -
25 3.2. Human Capital Management 5.3/7.1.6/7.2/7.3 5.3/7.2/7.3 5.3/7.2/7.3 5.3/7.2/7.3 Elemen-6 5.4/7.2/7.3
26 3.3. Asset Management 7.1.3/8.5.3 7.1 7.1 7.1 Elemen-10 7.1
27 3.4. Maintenance Management 8.5.4 8.1 8.1 8.1 Elemen-10 8.1
28 3.5. Working Environment Management 7.1.4 8.1 8.1 8.1 Elemen-10 8.1
29 3.6. Information Management 7.5 7.5 7.5 7.5 Elemen-8 7.5
30 3.7. Commmunication Management 7.4 7.4 7.4 7.4 Elemen-7 7.4
31 3.8. Emergency response Management - 8.2 8.2 - Elemen-9 8.2
32 3.9. Business Continuity Management 8.5.5 8.2 8.2 - Elemen-9 8.3
 Requirements PAS 99:2012
Development & Implementation IMS PAS 99:2012 Integrated Management System
Integrated Process ManagementRequirements
Correlation Matrix PAS 99:2012 vs Others Management System Requirements
Requireme Clause
Clause Claus Claus Claus Claus Claus
No ISO e ISO e ISO e ISO e ISO e ISO
nts PAS PAS 99:2012
9001:201 14001:2015 45001:2018 27001:2013 22301:2012 50001:2018
5
99:2012
A Context of TheOrganization 4.0 4.0 4.0 4.0 4.0 4.0 4.0
1. Understanding the organization andits 4.1 4.1 4.1 4.1 4.1 4.1 4.1
context
2. Understanding the needs andexpectations 4.2 4.2 4.2 4.2 4.2 4.2 4.2
of interested parties
3. Determining the scope of the integrated 4.3 4.3 4.3 4.3 4.3 4.3 4.3
management system
4. Integrated management system(IMS) 4.4 4.4 4.4 4.4 4.4 4.4 4.4

B Leadership 5.0 5.0 5.0 5.0 5.0 5.0 5.0

5. Leadership andCommitment 5.1 5.1 5.1 5.1 5.1 5.2 5.1
6. Policy 5.2 5.2 5.2 5.2 5.2 5.3 5.2
7. Organizational Roles, Responsibilities and 5.3 5.3 5.3 5.3 5.3 5.4 5.3
Authorities
C Planning 6.0 6.0 6.0 6.0 6.0 6.0 6.0
8. Action to Address Risksand 6.1 6.1 6.1 6.1 6.1 6.1 6.1
Opportunities
9. IMS Objectives andPlanningto Achieve 6.2 6.2 , 6.3 6.2 6.2 6.2 6.2 6.2
Them
 Requirements PAS 99:2012
Development & Implementation IMS PAS 99:2012 Integrated Management System
Integrated Process ManagementRequirements
Correlation Matrix PAS 99:2012 vs Others Management System Requirements
Requireme Clause Claus Claus Claus Claus Claus
No nts PAS
Clause
PAS 99:2012
ISO
9001:201
e ISO e ISO e ISO e ISO e ISO
14001:2015 45001:2018 27001:2013 22301:2012 50001:2018
5
99:2012
D Support 7.0 7.0 7.0 7.0 7.0 7.0 7.0

10. Resources 7.1 7.1 7.1 7.1 7.1 7.1 7.1

11. Competence 7.2 7.2 7.2 7.2 7.2 7.2 7.2
12. Awareness 7.3 7.3 7.3 7.3 7.3 7.3 7.3
13. Communication 7.4 7.4 7.4 7.4 7.4 7.4 7.4
14. DocumentedInformation 7.5 7.5 7.5 7.5 7.5 7.5 7.5

E Operation 8.0 8.0 8.0 8.0 8.0 8.0 8.0

15. Operational PlanningandControl 8.1 8.1 8.1 8.1 8.1 8.1 8.1
F Performance Evaluation 9.0 9.0 9.0 9.0 9.0 9.0 9.0
16. Monitoring, Measurement, Analysis and 9.1 9.1 9.1 9.1 9.1 9.1 9.1
Evaluation
17. InternalAudit 9.2 9.2 9.2 9.2 9.2 9.2 9.2
18. ManagementReview 9.3 9.3 9.3 9.3 9.3 9.3 9.3
G Improvement 10.0 10.0 10.0 10.0 10.0 10.0 10.0
19. Non Conformity andCorrectiveAction 10.1 10.2 10.2 10.1 10.1 10.1 10.1

20. Continual Improvement 10.2 10.3 10.3 10.2 10.2 10.2 10.2
 Integrated Management System
/Sistem Manajemen Integrasi

“Sistem Manajemen yang mengintegrasikan

berbagai aspek sistem organisasi menjadi satu
kesatuan dengan mengacu pada lebih dari satu
persyaratan standar sistem manajemen”.
 “Membangun sistem manajemen organisasi/perusahaan berarti membangun
sistem manajemen terintegrasi yang efektif”
Standar Sistem Manajemen Terintegerasi,
1. Quality ManagementSystem ISO 9001:2015
2. Occupational Health & SafetyManagement ISO 45001:2018
3. Environment ManagementSystem ISO 14001:2015
4. Energy Management System ISO 50001:2018
5. IT Security Management System ISO 27001:2013
6. Business Continuity Management System ISO 22301:2016
7. Corporate SocialResponsibility ISO 26000:2010
8. Risk Management ISO 31000:2018
9. Asset Management ISO 55001:2014
10. Security Management System PerKapolri 24
11. Supply Chain ManagementSystem ISO 28001:2018
12. Anti Bribery Management System ISO 37001:2016
Organisasi mempunyai framework 13. Others Management Systam Standard
“Standar Sistem Manajemen Terintegrasi”
Fundamental of Integrated Management System
Business Risk

Reject
Control
“All processes always ensure process
LegalRisk
risk, The leader of process have FMEA
&
Failure Mode & Effect
responsible to managing risk inside their Social Analysis Org. Risk
processes” Risk Social Risk
SIC HIRADC Control
Control Social
QMS
Hazard
ISO 9001 Identification, Risk
Identification &
Control CSR-MS Assessment&
Risk inside processes ISO26000 SMS
ISO 45001
Determining
Control
(Operational Risk) :
Basedon
1. Quality Risk EnMS
IMS
EMS
EUIAC
2. Safety & Health Risk IMS Using
ISO 50001 ISO14001
Identification, SeMS EAIIAC
3. Environment Risk Assessment& Perkapolri Environment Aspect
Organization 24/2007 Identification Impact
4. Energy Risk Risk
Control
Assessment &Control
IMS
5. Security Risk Control TIRAC
ImpactLegal Risk
Control & Social
6. Social Risk Threat Identification
Risk Assessment & Risk
Control
Operational Risk have impact to
interested Parties such as : Risk
1. Business Risk : Customer, TradeAssociation Control

2. Organization Risk : Employee,Stakeholder LegalRisk&

3. Legal Risk : Government Org.Risk

4. Social Risk : Society

Fundamental of Integrated Management System

Matrix Correlation ISO Entities vs IMS Fundamental

Safety&
Quality Environment Energy Security Social
Health
ISO 9001 ISO 45001 ISO 14001 ISO 50001 ISO 27001 ISO 26000
Environment Proper
ISO 28001 ISO 22001 ISO 31000 PerKapolri 24 ISO 31000
Assessment
ISO 29001 ISO 22301 CSMS ISO 19011 ISO 37001 ISO 19011

ISO 17025 ISRS ISO 31000 ISO 50002 ISO 55001 SDGs

ISO 22301 CSMS ISO 19011 Green Building ISO 31000

ISO 20000-1 ISO 31000 RoHS, SOC ISO 19011

ISO 31000 ISO 19011

ISO 19011 RoHS, SOC

IATF 16949

ISO 21500

ISO 30182
 Plan Do Check Act
(System Established) (System Implemented) (System Review)
(System Evaluated)

Management Operation Performance Checking Management Act

(Tindakan Strategis Manajemen)
Planning Management (EvaluasiKinerja)
(Perencanaan Manajemen) (Operasional Manajemen)
Keberhasilan Implementasi Sistem
Manajemen Terintegrasi tergantung 4
Element : Sanksi
Bisnis
Reject
Control

FMEA
1. Sumber Daya Manusia (Kompeten- Failure Mode &Effect
Sanksi Sanksi
Awareness-Strong Leadership)
Analysis
Sosial Social Risk Hukum
SIC
2. Teknologi-Infrastruktur-Keuangan Control
Social QMS
HIRADC
Control

(Handal-Akurat)
ISO 9001
Identificatio CSR-MS Hazard

3. Standar Operasional (Efektif) n &Control ISO SMS Identification, Risk

26000 Risk ISO 45001 Assessment &

4. Communication & Visual Control Manageme

nt
Determining Control

(Proporsional)
Based on
EnMS IMS EMS
EUIAC ISO ISO
IMS Using 50001 14001 EAIIAC
Identification, SeMS Environment Aspect
Perkapolri
Assessment& Identification Impact
24/2007 Assessment &
IMS
Control
Sanksi Control Impact
Bisnis Control Sanksi
Control
TIRAC Hukum
Threat Identification Risk
Assessment & Control

RiskControl

Sanksi
Hukum
Tahapan Pengembangan - IMS

Design Integrated Business ProcessMapping

Design Integrated Process Management Planning Design Integrated

Process Management Operation

Design Integrated Process Management Evaluation

Design Integrated Process Management Review

 Design Integrated Business Process Mapping
INTEGRATED BUSINESS MAPPING PROCESS
“ Peta hubungan proses bisnis terintegrasi yang menghubungkan jalinan interaksi
pengelolaan proses (Process Management) suatu organisasi menjadi kesatuan sistem
manajemen perusahaan”.

Process
Management Plan Check Act
Operation Do Do Do
Management
Do
Supporting
Management Do Do Do
Organization Macro Management

QMS OHSMS EMS EnMS SeMS CSR

ISO Title IMS-PAS 99:2012
ISO 9001 ISO 45001 ISO 14001 ISO 50001 PerKapolri24 ISO 26000

ISO Clause 4.3 / 4.4 4.3 / 4.4 4.3 / 4.4 4.3 / 4.4 4.3 / 4.4 Bab-I Sub-1 Clause-1
Organization shall determine the boundaries andapplicability of the IMS to
establish its scope.
Sameas IMS Sameas IMS Sameas IMS Sameas IMS
ISO The organization shall establish, implemen,maintain andcontinually Sameas IMS Sameas IMS
Requireme Requireme Requireme Requireme
improvethe managementsystem, incuding the process needed andtheir Requireme Requireme
Requirements interactions, in accordance with the requirements of this international nts nts
nts nts nts nts
standard.
Design Integrated Business Process Mapping
02 Integrated Management Planning

Need &
Process Risk
Expectation of
Management InterestedParties

Protect
75% Managing 25% Create Opportunity for
Business
Risk

Reject
Business Continuity Business Sustainability
Control

FM EA
Protect Failure Mode & Protect
Sosial EffectAnalysis
Legal &
Risk Social Risk Org.Risk
HIRAC Control
SIC
Control QMS
Social Hazard
I S O 9001
Identification & Identification,
Control CS R-M S
SMS Risk Assessment
I S O 26000
I S O 45001 & Control

Based on
EnM S IMS EM S
EUI A C I S O I S O 14001
Energy Using 50001 EA IIA C
Protect Identification, S eM S Environment Aspect
Organization Risk As s essment & Perkapolri
Identification Impact
Control 24/2007
Assessment &
Energy Control
Control TIRAC Impact Protect
Threat Control Legal
Identification Risk
Risk
Assessment &
Control

Risk
Control
Protect Legal&
Organization
Risk
Business StrategicPlanning
Quality – Health Safety - Environment – Energy – Security - Social

Legal Issues Internal &

External Related
Requirements
Organization
Compliance Context

“Business LifeCycle”
 02 Integrated Management Planning
KEBUTUHAN & HARAPAN
PIHAK
(Needs & Expectations)
No BERKEPENTINGAN
(Interested Parties) INDICATORS
NEED (Kebutuhan) EXPECTATION (Harapan) RISK (ACTUAL /POTENTIAL) OPPORTUNITY STRATEGIC INITIATIVE
(Indikator)
1 Customers 1. Kualitas 1. Kualitas Terbaik 1. Kualitas Meningkat 1. Penurunan kinerja operasional 1. Preventive Maintenance lebih optimal 1. Pemberlakukan Preventive
2. Harga 2. Harga Kompetitif Berkelanjutan peralatan proses dan upgrade keterbaruan peralatan Maintenance yang Handal dan Evaluasi Lifetime
3. Kinerja Pengiriman 3. Pengiriman Tepat Waktu 2. Harga Kompetitif 2. Customer Perspective terganggu proses Asset
Produk 3. Pengiriman 5% lebih cepat dari Competitor Deteksi keterbaruan Kompetitor 2. Akses keterbaruan Teknologi dan Customer
yang ditetapkan 3. Logistic Management tergantung Mitra 2. Evaluasi kinerja Logistic Need
Pengangkutan Konvensional 3. Management & operasional mitra 3. Sinkronisasi Logistic Management dengan Mitra
pengangkutan Pengangkuntan by Online Technology

2 Pemangku 1. Keuntungan 1. Profit Sustainability - Positive 1. Profit Sustainability 1. Kapasitas produksi terbatas, Kinerja 1. Penambahan Kapasitas Produksi, 1. Investasi penambahan kapasitas dan Sumber
Kepentingan 2.Berkelanjutan 2. Healthy Operation & 2. Growth Positive Transparancy operasional Proses menurun peningkatan kinerja operasional proses Daya (Infrstruktur, fasilitas, karyawan,
(Stakeholders) Transparan Management 2. Beberapa proses manajemen masih 2. Proses Manajemen konvensional teknologi)
konvensional upgrade by teknologi 2. Evaluasi efektivitas kinerja semua proses

3 Karyawan 1. Lingkungan Kerja 1. Lingkungan Kerja Harmonis 1. Lingkungan Kerja 1. Beberapa lingkungan kerja di lapangan 1. Standarisasi 5R semulurh area kerja, 1. Semua Pimpinan proses menjalankan
Perusahaan 2. Keamanan 2. Keamanan Kerja Terjamin 2. Berkembang belum terstandar 5R dan Hubungan kerja hubungan antar karyawan di jalin Program 5 R dengan konsisten,
(People in The 3. Pekerjaan 3. Hak dan Kewajiban Kerja Adil 3. Keamanan Kerja Terjamin Human berpotensi konflik horizontal kekeluargaan Komunikasi antar karyawan digalakkan
4. Pengakuan dan 4. Keselamatan & Kesehatan Kerja Capital Management 2. Unprotected Intagible Asset Perlindungan Tenaga Ahli dan 2. Tinjauan Mekanisme perlindungan Tenaga
Organization)
Penghargaan Terjamin 4. lebih Profesional (Employee) 2. Karyawan Potensial Ahli dan Karyawan Potensial
Keselamatan & Zero Accident & ill Health 3. Software Process Management belum Penerapan software HCM akan 3. Pengembangan Standarisasi Human Capital
Kesehatan Kerja tersedia 3. lebih efektif Management By Software
4. Risk Treatmen pada proses Evaluasi efektifitas Risk 4. Risk Register Safety & Health dikaji ulang untuk
operasional belum efektif 4. Treatment peningkatan Risk Treatment

4 Pemasok & Rekanan 1. Kerjasama Saling 1. Pembayaran Tepat Waktu 1. Pembinaan dan Peningkatan 1. Ketersediaan Anggaran 1. Perencanaan Business Plan dan 1. Evaluasi Business Plan dan Financial
(Suppliers & Partners) Menguntungkan 2. Keberlangsungan kerjasama Jalinan Kerjasama Usaha 2. Kontrak kerjasama jangka pendek per SPK Ketersediaan Anggaran lebih akurat Perspective
2. Kontinuitas terjamin 2. Kontrak Jangka Panjang bagi 2. Kontrak kerjasama jangka waktu 2. Kajian kontrak kerjasama menengah dan
kepentingan investasi menengah panjang bagi rekanan dan partner potensial dan
utama
5 Masyarakat 1. Perlindungan 1. Pencegahan Pencemaran dan 1. Menjaga Kelestarian 1. Aspek lingkungan yang berasal dari proses 1. Evaluasi Risk Register kondisi 1. Penetapan Risk Treatment bagi
(Society) 2. Lingkungan Perlindungan Lingkungan 2. Lingkungan menimbulkan dampak lingkungan saat potensi darurat Emergency Potensial di seluruh proses
3. Perilaku/Sikap Yang Etis Berkelanjutan Hubungan Organisasi dan darurat 2. Peningkatan jalinan sosial yang 2. Jalinan sosial dan hubungan dengan
Patuh Peraturan dan 2. Harmonisasi Organisasi 3. Masyarakat saling 2. Potensial oknum yang memanfatkan kondusif komunitas ditingkatkan
Perundangan yang dengan Masyarakat menguntungkan inhormonisasi 3. Updating keterbaruan perundangan 3. Penetapan Dedicated Person bertanggungjawab
Berlaku 3. Memenuhi Perundangan yg Patuh Perundangan 100% 3. Tidak update keterbaruan oleh Dedicated Person penuh bagi updating perundangan
Berlaku perundangan
6 Perdagangan Dunia 1. Sistem Manajemen 1. Menerapkan standar 1. Setara dengan dunia 1. Sinergitas sistem manajemen 1. Tingkatkan Awareness Process Owner 1. Refresh Awareness semua level dan
Internasional Standar internasional sistem internasional terintegrasi belum efektif terhadap Sistem Manajemen Integrasi tingkatan dengan mendemonstrasikan
(International World 2.Internasional manajemen 2. Menjadi Leader bagi 2. Awareness dan Produktivitas kinerja 2. Peningkatan Awareness Level Middle leadership semua pimpinan
Pemenuhan 2. Memenuhan Persyaratan Bisnis perusahaan lainnya belum optimal Management 2. Benchmark kepada industri global di negara
Trading Growth)
Persyaratan Bisnis Kawasan Konsisten maju
Kawasan
Internasional
7 Pemerintah 1. Patuh Peraturan dan 1. Kepatuhan perundangan terkait 1. Kepatuhan perundangan nasional 1. Updating keterbaruan perundangan 1. Dedicated Person untuk updating 1. Penetapan Dedicated Person yang bertanggung
(Government) Perundangan yang konsistensi dan internasional 100% tidak dilakukan kerebaruan perundangan harus jawab penuh bagi udating perundangan serta
Berlaku terkait aktivitas jelas dilakukan Audit Internal Reguler
organisasi
 02 Integrated Management Planning
PIHAK PENGARUH FAKTOR EKSTERNAL
(External Factors Influences)
No BERKEPENTINGAN
(Interested Parties) INDICATORS RISK (ACTUAL/POTENTIAL) OPPORTUNITY STRATEGIC INITIATIVE

1 Customers 1. Tingkat Pertumbuhan Pesaing 1. Data pertumbuhan competitor btidak 1. Penelusuran data pertumbuhan 1. Product/ Service Innovation to Continual Improvement sebagai
(Competitor Growing Rate) akurat competitor pada database inteligence Business Leading
2. Kebutuhan & Harapan Pasar (Market 2. Data kebutuhan dan Harapan Pasar 2. Survey harapan dan kebutuhan pasar pada 2. Customer Visit reguler By Executive
Needs & Expectation) tidak akurat level "Middle Management Up"

2 Pemangku 1. Tantangan Ekonomi (Economic 1. Business Scope terlalu specific 1. Review perluasan Scope ofBusiness 1. Memperluas Market Share to International Supply
Kepentingan Challenge) 2. Ketergantungan keputusan 2. Penjaminan pengembangan investasi melalui 2. Achieve Excellent Performance & Create New Business Value
2. Pengembangan Investasi Stakeholder Business Perspective 3. Memperluas Market Segment
(Stakeholders) 3. Pengembangan Bisnis 3. Ketergantungan persetujuan 3. Penjaminan perluasan business
stakeholder
3 KaryawanPerusahaan 1. Pembajakan TenagaAhli 1. Reward & Recognition karyawan yang 1. Evaluasi gap reward & recognition 1. Review sistem Reward, Punishment & Recognition karyawan
(People in The 2. Persaingan Lingkungan Kerja belum optimal karyawan 2. Membangun Lingkungan Kerja harmonis dengan Asset Management
Organisasi 2. Perbedaan fasilitas dan 2. Perlakuan fasilitas dan infrastruktur yg 3. Menerapkan Human Performance Based on Human Capital Values
Organization) 3. Kesenjangan Penghasilan infrastruktur di area kerja proporsional
3. Kesesuaian beban kerja yang blm 3. Evaluasi kesenjangan penghasilan
proporsional

4 Pemasok & Rekanan 1. Pemasok Internasional 1. Persentase Pasokan Nasional & 1. Pembatasan persentase pemasok nasional 1. Menerapkan Vendor Development Management pada Supply Chain
(Suppliers & Partners) 2. Pemasok Berskala Global Internasional vsinternasional Management yg profesional dan proporsional
2. Intervensi pemasok skala global 2. Pemberdayaan pemasok local 2. Menerapkan Vendor Management yg Konsisten dan
Pemberdayaan Vendor Lokal

5 Masyarakat 1. Perkembangan Budaya Masyarakat (Society 1. Kesenjangan perilaku dan budaya 1. Peningkatan budaya kondusif karyawan 1. Update Organization Values bagi perkembangan budaya masyarakat
Trend Culture) karyawan vs masyarakat terhadapmasyarakat 2. Kegiatan bhakti sosial dan agenda kondusifitas
(Society) 2. Provokasi Negatif 2. Oknum masyarakat sebagai dampak 2. Kerjasama sosial saling
dr kesenjangansosial menguntungkan

6 Perdagangan Dunia 1. Bencana Global (Global Force 1. Unpredictable Business 1. Prepare Business Continuity 1. Menerapkan "Business Continuity Management System - BCMS ISO
2. Major) Continuity Management 22301"
Internasional 3. Teknologi Baru (Enhance 2. Terlambat update teknologi 2. Dedicated Person To Update 2. Bench Mark Teknologi Update
(International World Technology) 3. Informasi internasional tidak ter akses Teknologi 3. Memperluas net working international
Trading Growth) Persyaratan Bisnis Internasional 3. Dedicated Person to Access
International Requirements
7 Pemerintah 1. Peraturan Perundangan Terbaru 1. Tidak update peraturan baru 1. Update regular perundanagan 1. Update Instansi terkait oleh DedicatedPerson
2. Kebijakan Pemerintah (Government Policy) 2. Tidak update kebijakan terbaru 2. Update regular kebijakanterbaru 2. Monitoring Kebijakan pemerintah terkait arah dan strategi bisnis
(Government) 3. Isu Politik (Political Issues) 3. Kurang akurat menangkap isu politik 3. Perluasan info isu politik by media dan 3. Update Isu Politik yang berdampak pada arah dan strategi
komunitas bisnis.
 02 Integrated Management Planning
PENGARUH FAKTOR INTERNAL
PIHAK BERKEPENTINGAN (Internal Factors Influences)
No
(Interested Parties)
INDICATORS RISK (ACTUAL/POTENTIAL) OPPORTUNITY STRATEGIC INITIATIVE

1. Kegagalan Produk 1. QA Manpower & Peralatan Uji Tidak Memadai 1. Penambahan Manpower (Mutasi) dan 1. Komitmen Penerapan Sistem Manajemen, Penambahan
1 Customers 2. Kegagalan Proses 2. Preventive Maintenance Tidak Berperan Pengadaan Peralatan Uji Manpower QC dan PeralatanUji
3. Kegagalan Penanganan Produk Optimal 2. Preventive Maintenance 2. Penambahan Manpower Maintenance &
4. Kegagalan Pengiriman 3. Logistic Management blm optimal Ditingkatkan Kinerjanya Pemberlakuan PM Optimum
5. Kecelakaan Kerja & Penyakit Akibat Kerja 4. Misorder & Miscommunication dengan 3. Optimalisasi Product Handling 3. Evaluasi untuk Implementasi Logistic Management
Mitra Pengangkut 4. Order, Request, Communication By Letter dalam ProductHandling
5. Risk Assessment tidak sesuai dengan Risk Scale 5. Evaluasi dan Review Risk 4. '-
Assessment 5. Refresh & upgrade Risk Management Semua Fungsi dan
Tingkatan

2 1. Membangun Budaya Perusahaan yang Harmonis

PemangkuKepentingan 1. Konflik Vertikal 1. Personal InHarmoni atasan/bawahan 1. Peningkatan Team Work Kontinyu
2. Peningkatan pemberdayaan
2. Konflik Horizontal 2. Personal Conflict 2. Membangun Budaya Perusahaan yang harmonis
(Stakeholders) Pimpinan antar fungsi

3 KaryawanPerusahaan
(People in The Organization)
1. Upah Minimum Regional (Regional 1. Comparable Take Home Pay dari 1. Kesesuaian Take Home Pay dengan Beban 1. Evaluasi dan Review Kesesuaian Take Home Pay dengan
Minimum Salary) perusahaan Kerja Beban Kerja
2. Perubahan Budaya Organisasi 2. Resistence karyawan terhadap 2. Peningkatan pemahaman 2. Membangun Budaya Perusahaan yang Harmonis
perubahan perubahan bisnis dan
tantangannya

4 Pemasok & Rekanan
(Suppliers & Partners)
5 Masyarakat
(Society)
1. Kejujuran Pengelolaan Pengadaan
1. Kobocoran Informasi Terbatas Bagi
Perusahaan.
2. Kesenjangan Infrastruktur & Fasilitas.
1. Integritas/Kejujuran karyawan bagian
pengadaan
1. Ancaman Penyebaran virus online
dan Pembobolan data
2. Kehilangan Aset perusahaan
1. Pengadaan By Sistem Manajemen Informasi
Teknologi
1. Meningkatkan sistemproteksi
teknologi informasi
2. Pencegahan dan perlindungan aset dari
ancaman kehilangan
1. Membangun e-SCM (Supplay Chain
Management berbasisTeknologi)
1. Membangun IT Security Management System
ISO 27001
2. Membangun Budaya Perusahaan yang Harmonis
dan Kondusif serta Sistem Manajemen
Pengamanan yang handal

1. Keterbatasan Kompetensi 1. Belum identifikasi kompetensi 1. Peningkatan kompetensi 1. Meningkatkan Hard SkillKaryawan
6 Perdagangan Dunia 2. Keterbatasan Awareness internasional internasional Meningkatkan Soft Skill Karyawan
Internasional 3. Ketersediaan Penerapan Sistem 2. Beban kerja yang tidakproporsional 2. Penyesuaian beban kerja 2. Evaluasi dan Review beban kerjakaryawan
Manajemen 3. Inkonsistensi penerapan sistem 3. Peningkatan Konsistensi sistem 3. Komitmen Top Management dalam
(International World manajemen manajemen mendemonstrasikan penerapan Sistem Manajemen
Trading Growth)
1. Hubungan Tidak Harmonis 1. Keterbatasan Dedicated Person dalam 1. Peningkatan Industrial Relationship 1. Membangun Horizontal Relationship dengan Instansi
7 Pemerintah 2. Citra Buruk Masa Lalu hubungan dgnPemerintah dengan Pemerintah Terkait
2. Integritas Petugas Instansi 2. Peningkatan kerjasama saling 2. Membangun Organization Image yang positif dan
(Government) menguntungkan kerjasama harmonis
02 Integrated Management Planning

Quality Risk
Equipment Fail, Detector Not Security Risk
Accurate, Lack of Precicion Devices Asset Losses, IT Hacking, Fraud Data,
Infrastructure Breakdown

Processes
Operation

Safety & Health Risk Energy Risk

Mechanical hazard, Vapour Chemical Significant Energy use from Air
hazard, Electrical hazard, Ergonomic Conditioning System, Illumination,
hazard, Natural hazard Heat Losses

Horizontal Conflict at workplace,

Society economic Gap, Friction of
Culture
Oil Spill, Gas Emission, WasteSolid,
Waste Liquid, Heat Exposure
Environment Risk Society Risk
03 Integrated Process Management Operation

Customer
Relationship PLAN
ACT Product/Service
Operation
Management Management

Operational
Operational
Quality Assurance
Planning
Management
Management

Supply Chain Customer Care

Management Management

Research, Design & NonConformity

Development Product/Service
Management
DO CHECK
Control

Human Working Emergency

Finance Asset Maintenance Information Communication
Capital Environment Response
Management Management Management Management Management
Management Management Management

5.3 /7.1 / 7.2 / 7.3 7.1 8.1 /8.5.3 / 8.5.4 7.1.4 7.5 7.4 8.2
04 Integrated Process Management Evaluation
Board of Commisioner
Metoda / Tools untuk
Performance Management : Dewan Komisaris
Business melakukan pemantauan,
BOC
“Pengelolaan kinerja organisasi Vision pengukuran, analisa dan
melalui p engu mpulan data karakte evaluasi kinerja :
ristik kunc i proses yan g berp Board of Director
Dewan Direksi
engaruh pada derajat mutu, Business Managed By 1. Kinerja Produk/ Service
keselamatan keseha tan kerja, BOD Board of Director a. Customer Survey/Feedback
lingkungan, energi, kemanan Performance b. Product/Service Testing
dan sosial dengan cara c. Market Share Percentage
pemantauan, pengukuran,
General Manager
analisa dan evaluasi kinerja
Management Managed By 2. Kinerja Sistem
operasional menjadi kinerja GM Management a. Internal Audit
manajemen untuk memberi kan Performance Representative b. Eksternal Audit
kinerja bisnis aktual sebagai c. Vendor Audit
indikator pencapaian visi d. Employee Assessment
Manager
organisasi”.
Operation 3. KinerjaProses
MGR
Performance a. Quality Control Check
Pemantauan, Pengukuran, Analisa b. Inspection
danEvaluasi Kinerja Mencakup: Managed By
c. Testing/Pengujian
Quality
d. Calibration/Kalibrasi
Supervisor Assurance
1. Kinerja Sistem Process key e. QHSEEnSeSo Patrol
2. Kinerja Proses
SPV f. Verification
Characteristic g. Emergency Facilities Inspection
3. Kinerja Produk/Service
04 Integrated Process Management Evaluation
Audit Process Scope: Maintenance Management
Audit Objective : Verification of Maintenance Performance
Requirements : ISO 9001 : Clause 8.5.4 ISO 45001 : Clause 8.1
ISO 14001 : Clause 8.1 ISO 50001 : Clause 8.1

1. Requirements
Compliance
Objective Proses Target Proses 1. Breakdown
Maintenance
Maintenance Maintenance
2. Risk Prevention 2. PM/CM Ratio
Reliability BreakdownAsset
3. Running Hours 3. Life Time

Maintenance
A B C D
Tetapkan
E F
Identifikasi Aset Identifikasi Analisa life time, Realisasi PM dan
Perencanaan Evaluasi
yang Standard dan kehandalan serta CM sesuai
Pemeliharaan efektivitas
Membutuhkan Sumber Daya prioritas dalam PM, CM perencanaan Pemeliharaan
Pemeliharaan Pemeliharaan operasional aset
dan Action Plan

Analisa Bila Penyebab Tidak Evaluasi

Performance Tanyakan Bila Target tidak
Penyebab Tercapainya Target Efektivitas
Apa Target Tercapai → Check
Audit Proses Risk Tidak Proses ditemukan, Pengelolaan
diskusikan dan Maintenance
Verification Maintenance Register Tercapainya
rekomendasikan untuk termasuk
Target
improvement Target
 05 Integrated Process Management Review

Planning Discussion Checking Discussion Topic Act Discussion

Topic (Monthly) (Three Month) Topic
(Six Month)
1. Risk Priority – Top 10 Risk Treatmen1t . Action Plan Achievement from Management 1. Management of Change (internal /
2. Regulation Compliances Status Review Last Period external Issues) that effect to
3. Business Plan Realization (Company 2. Adequacy of Resources Status (Manpower, Management System
Objective Target) technology, Infrastructure, Facilities) 2. Opportunities for Improvement
3. Nonconformities in operational Corrective 3. Recommendation for Improvement
4. Actions Status & Progress. from Top Management
5. Performance Achivement : a. Improvement to System
1. Performance of System b. Improvement to Performance
a. Internal AuditResults
b. External Audit Results
c. Performance of Vendors
2. Performance of Process
a. Process Target Achievement
(Operational Performance)
b. Operational Verification Status
(Monitoring &Measurement)
3. Performance of Product/Services
a. Customer Satisfaction
b. Feedback from Interested Parties
c. Nonconformities of Product/Services,
Customer Complaint.
4. Management Performance
05 Integrated Process Management Review
Management Review
Management Review Input Management Review Management Review
Report & Discussion Output
Recommendation To Improve
Management Performance, such as :
1.a. Effective
a. Process Operational Performance
b. Management Performance
c. Upgrade Management Policy
1. Effectiveness of d. Upgrade Objective - Target
Management
System
New
Action
1.b. Not Effective Recommendation To Improve Plan
Management System, such as :
a. Human Resources Comptenecy &
Awareness
b. Available of Technology
c. Available of Infrastructures
d. Available of Facilities
e. Upgrade Standard (Procedure,
Work Instruction, Form/Checklist)

Vision Achievement
2. Business Performance Design new Corporate
Status & Directional of
Achivement Strategic Planning &
Business Plan
Direction
05 Integrated Process Management Review

Business Evaluation
(MonitoringAchievement)

Business Plan Operation Management Business Review

Business Process Mapping

Continual Improvement

“Business Life Cycle”

Business Life CyclePerspective

Referensi

❑ Konermag, Integrated Management System

❑ BSI, PAS 99:2012 Specification of common
management system requirements as a framework
for integration
❑ Berbagai sumber di Internet yang lain
Q&A