PEDOMAN PELAYANAN

INSTALASI RAWAT INAP

RS. BAPTIS BATU

RS. BAPTIS BATU

JL. RAYA TLEKUNG NO. 1
KOTA BATU
 DAFTAR ISI

Halaman Judul ................................................................................................................ i

Daftar Isi ......................................................................................................................... ii
BAB I. Pendahuluan ....................................................................................................... 1
1.1. Latar Belakang ............................................................................................... 1
1.2. Tujuan Pedoman............................................................................................. 1
1.3. Ruang Lingkup Pelayanan ............................................................................. 1
1.4. Batasan Operasional ....................................................................................... 2
1.5. Landasan Hukum............................................................................................ 14
BAB II. Standar Ketenagaan........................................................................................... 16
2.1. Kualifikasi Sumber Daya Manusia ................................................................ 16
2.2. Distribusi Ketenagaan.................................................................................... 16
2.3. Pengaturan Jaga ............................................................................................. 19
BAB III. Standar Fasilitas............................................................................................... 21
3.1. Denah Ruang.................................................................................................. 21
3.2. Standar Fasilitas............................................................................................. 21
BAB IV. Tata Laksana Pelayanan .................................................................................. 25
4.1. Alur kegiatan................................................................................................... 25
4.2. Alur dokter, perawat, petugas RS ................................................................... 26
4.3. Alur pasien...................................................................................................... 26
4.4. Konsep Pelayanan Secara Umum ................................................................... 32
4.5. Jenis Pelayanan ............................................................................................... 33
4.6. Prosedur Pelayanan......................................................................................... 34
BAB V. Logistik ............................................................................................................. 36
BAB VI. Keselamatan Pasien ......................................................................................... 39
6.1. Pengertian ........................................................................................................ 39
6.2. Tujuan .............................................................................................................. 39
6.3. Standar Patient Safety ...................................................................................... 39
BAB VII. Keselamatan Kerja ......................................................................................... 44
7.1. Pengertian ......................................................................................................... 44

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