KETRAMPILAN DIRI
Membawa pelbagai konotasi
Kata Dasar ketrampilan - TRAMPIL
Bahasa Indonesia TRAMPIL - mahir, cekap dan tangkas
(skillful, quick and
adroitness)
Ketrampilan - Kemahiran
Kepandaian
Kecekapan
Ketangkasan
Ketrampilan Diri - Kepandaian
Kecekapan
Kemampuan
Individu/seseorang untuk
menyelasaikan masalah
(Dalam kontek kepimpinan)
PENAMPILAN DIRI
EKSPETASI
+
PERSEPSI
ORGANISASI / KERAJAAN
(Dasar, Misi, Visi)
MASYARAKAT
(Pembimbing)
DIRI SENDIRI
(Nilai-nilai Murni)
senyum, yakin diri,
toleransi, hormat,
budi bahasa,
berilmu, bersopan
KRITERIA-KRITERIA
1. Dress Sense (Cara Berpakaian)
Panduan - Tempat, Masa, Majlis
(Place, Time, Occasiona)
Termasuk :-
- Warna baju, seluar, kasut, handbags, stokin
- Kain ( jenis )
- Fesyen pakaian, kasut, tas tangan
- Aksesori jewelleries / spectacles
- Hairstyles
TRANSPIRASI BERPAKAIAN
2. Body Language - Posture
- Movement
- Eye Contact
- Facial Expression
3. Suara - Clarity
- Pitch
- Speed
- Tone
- Softness
4. Kemahiran Berkomunikasi
(Speaking skills,listening skill,transactional skill, conversational
skill, entertainment skill )
5 Environment
(Lifestyles, status symbols, music, arts )
6. Characters
(Personality, leadership style, confidence, conviction, credibility,
integrity)
7. Table Mannerism / Protocol
SOCIAL ETIQUETTE
What is Etiquette ?
What is Social Etiquette
The Keyword is Behaviour
Behaviour is Communicated
Etiquette encompasses :
Image / Presentation
Dressing
Accessories
Health
Cleanliness
1. Good Grooming
2. Good Posture / Carriage
3. Good Gesture - Courtesy
- Values
- Social Graces
4. Body Language - Facial Expression
5. Good Table Mannerism
ETIQUETTE
E - Expectation
T - Theme
I - Image
Q - Quality
U - Make It Happen
E - Experience/Event
T - Trust
T - Training
E - Excellence
SEKIAN
TERIMA KASIH