Part Of Business Letter Lengkap dan jelas serta jabatan/ nama perusahaan -> tempatkan jabatan
1. Letterhead sejajar dengan nama (1baris pertama)
a. Name of the company f. Kind of businees activity b. Lokasi/nama jalan, nomor rumah/ gedung baris kedua b. Address of the company g. Address of branch office c. Nama kota dan kode pos baris ketiga c. Telephone number h. Banker d. Nama negara (jika beda negara) d. Facsimile number i. Logo of the company Example : e. Post office Mr. Richard R. Anderson, Manager Jakarta Computer Supplies Ins 2. The date of letter Skyline International Building 7th floor 10 B Jln. MH. Tamrin British Syle American Style Jakarta 10003 Gunakan Mr, Mrs, Miss didepan nama dan jabatan seseorang. Jika jabatan 12th January 2017 January 12th, 2017 pendek tempatkan pada baris pertama sejajar dengan nama . Jika jabatan 12 January 2017 January 12, 2017 panajng tempatkan pada baris kedua dibawah nama Example 1 : Mr. George T. Mann, Manager Pengetikan tanggal menggunakan bilangan bertingkat Lawrence & Woolfs Ltd 1st = first 109 Raffle Cityu Street 2nd = second New York, NY 10045 3rd = third USA 4th = fourth Example 2 : Mr. George T. Mann Etc. President Director 3. Reference Line Lawrence & Woolfs Ltd a. Ref . WS/LS/C5 109 Raffle Cityu Street WS = initial penandatangan – William Smith New York, NY 10045 LS = pengetik surat - Linda Smith USA C5 = Nomor filling 5. Attention Line (baris nama orang yang dituju) b. Your ref : LH/DC/2D reference surat masuk Attention : Mr. Robert Mann Our ref : RM/AM/21A reference surat keluar Attention : Mr. Robert Mann, Purchase manager Attention : Sales Manager 4. Inside Address Attention of Sales Manager a. N ATTENTION Sales Division British Syle American Style a ATTENTION Mr. Richard Smith m For the Attention Mr. Richard Smith Dear Sir, Dear Sir: a 6. Salutation Dear Madame, Gentlemen: a. Ditujukan kepada seseorang tertentu dalam suatu perusahaan : Kepala Personalia, Manajer Pemasaran British Syle American Style
Yours Faithfully, Very truly yours,
Yours very truly
b. Ditujukan kepada perusahaan perseroan atau lebih dari satu orang :
c. Ditujukan kepada seorang yang telah dikenal
British Syle American Style
Dear Sirs, Gentlemen:
Dear Mesdames,
c. Ditujukan kepada seorang yang telah dikenal
Dear Mr. Richard, Dear Mrs. Mansens, 10. Signature Nama jelas 7. Subject Line (Perihal Surat) Nama jabatan penandatangan Subject : Computer Sales Subject : New Credit Policy Purchase Order No. MDX.21 EXERCISE 1 CONTRACT NEGOTIATION Arrange the following date into a complete business letter in semi block style 8. Body of Letter - Cambridge Electronic Corporation, 231 Blackmore Street, New York, NY 20511, USA 1. Opening Paragraph - Ref. JS/NN/12 “ Thank you for your letter of 23 July, enclosing your catalogues, price list, terms of payment and samples of your promotional gift” - 10 July, 2017 2. Message of the Letter - Mr. Adam, 16 Fifth Avenue Street, Los Angeles, LA “ We have pleasure in enclosing here with our order form No.25A with - Dear Mr. Adam detailed instruction for your prompt attention” - We have to remind you that your account for televisions ordered on 12 2. Closing Paragraph June has not yet been paid. Discount cannot now be allowed “ When the goods are ready for despatch, please let us know immediately” - You will remember that we went to some trouble to meet your delivery date, and we are sure that you would not wish to inconvenience us by delaying your payment. 9. Complimentary Close - A copy of the statement is enclosed and we shall be glad to receive your a. Ditujukan kepada seseorang tertentu dalam suatu perusahaan : Kepala cheque by return Personalia, Manajer Pemasaran b. Ditujukan kepada perusahaan perseroan atau lebih dari satu orang : - Yours faithfully - Jonathan R. Smith, Sales Manager 1. Full Block Style EXERCISE 2 Arrange the following date into a complete business letter in hanging indentation style - Royal Typewriter Corporation, 135 Ribbon Street, Indiana Polis, Indiana 34087 - Ref. DT/NN/12 - 7 February, 2017 - Mr. Allan Mc. Donald, Purchase Manager, Maphilindo Office Equipment Inc, 12 Fifth Boulevard, New York , NY 12098 - Dear Mr. Allan - We are pleased to advise you of the despatch of your order No. 234 Dc, which was collected this morning for transport by Holland National Freight. - The bill, insurance certificate and invoice for freight charge and insurance are enclosed - We look forward to receiving your next order in the future - Yours sincerely, Richard R. Jackson, Sales Manager
2. Block Style The Styles of Business Letter 3.Semi Block Style 4. Indented Style 5. Hanging Indentation Style