No Formulir : MR-FR-02-00

FORM Revisi : 00
DAFTAR INDUK DOKUMEN INTERNAL Berlaku Mulai : 14 Jan 2019
Halaman : 1

YANG
NOMOR TANGGAL
NO NAMA DOKUMEN NOMOR DOKUMEN PEMBUAT MEMERIKSA &
REVISI TERBIT
MENYETUJUI
1 Manual SMKI MR-MNL-01-00 0 14 Jan 2019 Dok Control MR
01
2 Prosedur Pengendalian Dokumen MR-PRO-01-01 14 Jan 2019 Dok Control MR

3 Prosedur Pengendalian Rekaman MR-PRO-02-00 0 14 Jan 2019 Dok Control MR

4 Prosedur Tinjauan Manajemen MR-PRO-03-00 0 14 Jan 2019 Dok Control MR

5 Prosedur Manajemen Resiko MR-PRO-04-00 0 14 Jan 2019 Dok Control MR

Prosedur pengawasan dan
6 pengendalian internal oleh dewan MR-PRO-05-00 0 14 Jan 2019 Dok Control MR
komisaris
Manual Pembiayaan dan Risk
6 RM-MNL-01-00 0 14 Jan 2019
Management
MR
Operasional
Risk
7 Prosedur BCP Sanders RM-PRO-01-00 0 14 Jan 2019
Management
MR
Risk
8 Prosedur Pendaftaran Peminjam RM-PRO-02-00 0 14 Jan 2019
Management
MR
Prosedur Pendaftaran Pemberi Risk
9 RM-PRO-03-00 0 14 Jan 2019
Management
MR
Pinjaman
Risk
10 Prosedur Pengajuan Pinjaman RM-PRO-04-00 0 14 Jan 2019
Management
MR
Prosedur Laporan Pemberi Risk
11 RM-PRO-05-00 0 14 Jan 2019
Management
MR
Pinjaman
Risk
12 Prosedur Pelaporan OJK RM-PRO-06-00 0 14 Jan 2019
Management
MR
Prosedur Perlindungan data Risk
13 RM-PRO-07-00 0 14 Jan 2019
Management
MR
pribadi
Prosedur Penyelesaian jika tanda Risk
14 RM-PRO-08-00 0 14 Jan 2019
Management
MR
daftar atau ijin dicabut
Risk
15 Prosedur Resiko Reputasi RM-PRO-09-00 0 14 Jan 2019
Management
MR
Risk
16 Prosedur APUPPT RM-PRO-10-00 0 14 Jan 2019
Management
MR
ProsedurIdentifikasi undang-
17 LGL-PRO-01-00 0 14 Jan 2019 Legal MR
undang keamanan informasi
18 Prosedur Perundang-undangan LGL-PRO-02-00 0 14 Jan 2019 Legal MR

19 IK Legal Penagihan LGL-IK-01-00 0 14 Jan 2019 Legal MR

Prosedur penunjukan dan
20 pergantian dewan dan / atau LGL-PRO-03-00 0 14 Jan 2019 Legal MR
anggota komisaris
Prosedur pengawasan dan
21 pengendalian internal oleh dewan LGL-PRO-04-00 0 14 Jan 2019 Legal MR
komisaris
Prosedur pengawasan dan
22 LGL-PRO-05-00 0 14 Jan 2019 Legal MR
pengendalian internal oleh direksi
Prosedur penunjukan dan
23 pergantian direksi atau anggota LGL-PRO-06-00 0 14 Jan 2019 Legal MR
direksi
Prosedur perubahan saham dan
24 LGL-PRO-07-00 0 14 Jan 2019 Legal MR
penambahan modal
 No Formulir : MR-FR-02-00
FORM Revisi : 00
DAFTAR INDUK DOKUMEN INTERNAL Berlaku Mulai : 14 Jan 2019
Halaman : 2

Customer
20 Manual Keluhan Pelanggan CS-MNL-01-00 0 14 Jan 2019
Support
MR
Prosedur Penanganan keluhan Customer
21 CS-PRO-01-00 0 14 Jan 2019 MR
konsumen Support
Prosedur Pengaduan Konsumen Customer
22 CS-PRO-02-00 0 14 Jan 2019 MR
Kepada OJK Support
Customer
23 Prosedur Penyelesaian sengketa CS-PRO-03-00 0 14 Jan 2019
Support
MR
24 Customer
IK Repeat Order CS-IK-01-00 0 14 Jan 2019
Support
MR

Manual Good Coorporate

25 IA-MNL-01-00 0 14 Jan 2019 Internal Audit MR
Governance

NOMOR TANGGAL YANG MEMERIKSA

NO NAMA DOKUMEN NOMOR DOKUMEN PEMBUAT
REVISI TERBIT & MENYETUJUI
14 Jan
26 Prosedur Internal Audit IA-PRO-01-00 0
2019
Internal Audit MR
14 Jan
27 Prosedur Pembayaran Pinjaman FIN-PRO-01-00 0
2019
Finance MR
Prosedur Virtual dan Escrow 0 14 Jan
28 FIN-PRO-02-00 2019
Finance MR
Account
0 14 Jan
29 Prosedur Rekrutmen dan Seleksi HR-PRO-01-00 2019
HR MR
0 14 Jan
30 Prosedur Training & Development HR-PRO-02-00 2019
HR MR
Prosedur Human Resources 0 14 Jan
31 HR-PRO-03-00 2019
HR MR
Security
14 Jan
31 Prosedur Evaluasi Supplier GA-PRO-01-00 0
2019
GA MR
14 Jan
32 Prosedur Pembelian GA-PRO-02-00 0
2019
GA MR
14 Jan
33 Manual Monitoring Pinjaman COL-MNL-01-00 0
2019
Collection MR
Manual Penyelesaian Pinjaman 14 Jan
34 COL-MNL-02-00 0
2019
Collection MR
Bermasalah
14 Jan
35 Prosedur Penagihan COL-PRO-01-00 0
2019
Collection MR
14 Jan
36 Prosedur Surveillance Pinjaman COL-PRO-02-00 0
2019
Collection MR
14 Jan
37 IK Penagihan COL-IK-01-00 0
2019
Collection MR
Manual Bisnis proses Sanders- 14 Jan
38 IT-MNL-01-00 0
2019
IT MR
sistem keamanan Sanders
Manual Dokumen Teknis 14 Jan
39 IT-MNL-02-00 0
2019
IT MR
Infrastruktur
14 Jan
40 Manual Server Clouds IT-MNL-03-00 0
2019
IT MR
14 Jan
41 Manual Guide Sanders Frontend IT-MNL-04-00 0
2019
IT MR
14 Jan
42 Manual Bisnis Proses IT-MNL-05-00 0
2019
IT MR
14 Jan
43 Manual Issue Track IT-MNL-06-00 0
2019
IT MR
14 Jan
44 Manual Tes Script IT-MNL-07-00 0
2019
IT MR
14 Jan
45 Manual Penetration test IT-MNL-08-00 0
2019
IT MR

46 Prosedur Backup and disaster IT-PRO-01-00 0 14 Jan IT MR

 No Formulir : MR-FR-02-00
FORM Revisi : 00
DAFTAR INDUK DOKUMEN INTERNAL Berlaku Mulai : 14 Jan 2019
Halaman : 3

recovery 2019
14 Jan
47 Prosedur Maintenance IT-PRO-02-00 0
2019
IT MR
48 14 Jan
Prosedur Kontrol Akses IT-PRO-03-00 0
2019
IT MR

NOMOR TANGGAL YANG MEMERIKSA

NO NAMA DOKUMEN NOMOR DOKUMEN PEMBUAT
REVISI TERBIT & MENYETUJUI
14 Jan
49 Prosedur Teleworking IT-PRO-04-00 0
2019
IT MR
14 Jan
50 Prosedur Akses Jaringan IT-PRO-05-00 0
2019
IT MR
0 14 Jan
51 Prosedur Malware IT-PRO-06-00 2019
IT MR
0 14 Jan
52 Prosedur Pemusnahan Media IT-PRO-07-00 2019
IT MR
0 14 Jan
53 Prosedur Manajemen Kapasitas IT-PRO-08-00 2019
IT MR
14 Jan
54 Prosedur Mobile Device IT-PRO-09-00 0
2019
IT MR
Prosedur Development and 14 Jan
55 IT-PRO-10-00 0 IT MR
Aplication System 2019
Prosedur Klasifikasi dan 14 Jan
56 IT-PRO-11-00 0 IT MR
penanganan Informasi 2019
Prosedur Insiden keamanan 14 Jan
57 IT-PRO-12-00 0 IT MR
informasi 2019
Prosedur Hak akses manajemen 14 Jan
58 IT-PRO-13-00 0 IT MR
istimewa 2019
14 Jan
59 Prosedur Transfer Informasi IT-PRO-14-00 0
2019
IT MR
Prosedur manajemen informasi 14 Jan
60 IT-PRO-15-00 0 IT MR
otentifikasi rahasia pengguna 2019
Prosedur permintaan alamat 14 Jan
61 IT-PRO-16-00 0 IT MR
email dan atau fasilitas 2019
14 Jan
62 IK Clear Desk and Clear Screen IT-IK-01-00 0
2019
IT MR
14 Jan
63 IK Konfigurasi IT-IK-02-00 0
2019
IT MR
14 Jan
64 IK Akses sistem dan aplikasi IT-IK-01-00 0
2019
IT MR
14 Jan
65 IK Perlindungan data Uji IT-IK-02-00 0
2019
IT MR
IK Pemisahan lingkungan
14 Jan
66 pengembangan, pengujian, dan IT-IK-03-00 0
2019
IT MR
operasional
14 Jan
67 IK keamanan layanan jaringan IT-IK-04-00 0
2019
IT MR
14 Jan
68 Manual Telemarketing MKT-MNL-01-00 0
2019
MKT MR
14 Jan
69 Instruksi Kerja Lending IK-MKT-01-00 0
2019
MKT MR
 No Formulir : MR-FR-02-00
FORM Revisi : 00
DAFTAR INDUK DOKUMEN INTERNAL Berlaku Mulai : 14 Jan 2019
Halaman : 4