Makalah.

APOLOGIZING

Disusun untuk memenuhi tugas

Mata kuliah : Bhs. Inggris II

Dosen Pengampuh : Achmad Syarofi Al-furqan, S.Pd.I., M.Pd.I.

Oleh:

Asrofil Wiyast
Moh. Subaidi

KELAS B SEMESTER II
PRODI EKONOMI SYARI’AH FAKULTAS EKONOMI & BISNIS ISLAM
INSTITUT ILMU KEISLAMAN ANNUQAYAH (INSTIKA)
GULUK-GULUK SUMENEP JAWA TIMUR 2023.

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 APOLOGIZING

Basic Sentences Expression of Apologizing

Cara umum mengucapkan permintaan maaf
– Sorry… = Maaf
– I am sorry… = Saya minta maaf, maafkan saya
– Please, I’m sorry… .= to long saya minta maaf
Supaya permintaan maaf terlihat lebih mendalam
– I am very sorry = saya sungguh/sangat minta maaf
– I am terribly sorry= saya sangat menyesal
– I am extremely sorry=Saya sangat menyesal
Permintaan maaf di suatu situasi terntentu
– I am sorry for disturbing (Maafkan saya karena menganggu)
– I am sorry for interrupting (Maafkan saya karena menyelak)
– Pardon me for…=(maafkan saya untuk… )
– I beg your pardon for…(saya mohon maaf untuk… .)
– Excuse me (permisi)
Permintaan maaf secara formal dan sopan
– I apologize for my attitude = Saya meminta maaf atas sikap saya
– I apologize for my bad manners = Saya meminta maaf atas kelakuan buruk saya
– Please accept my apologies for everything = Mohon terima permintaan maaf saya atas
segalanya
– Forgive me for… = Maafkan saya atas…
Menerima Permintaan maaf orang lain
– That’s okay = Tak apa
– That’s alright = itu benar
– Forget it… = Lupakan saja
– It doesn’t matter = Tidak apa-apa
– Don’t worry about it = Jangan khawatir

Making apologies: membuat permintaan

maf.

▪ I do apologize for...
▪ I must apologize for...
▪ I apologize for...
▪ I'd like to apologize for...
▪ I am so sorry for...
▪ I shouldn't have...
▪ It's all my fault.
▪ I'm ashamed of...
▪ Please, forgive me for...
▪ Excuse me for ...
▪ I'm terribly sorry for...
▪ Pardon me for this...

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▪ Please, forgive me for my....
▪ Please, accept my apologies for...

Accepting apologies:Menerima permintaan maaf

▪ That's all right.

▪ Never mind.
▪ Don't apologize.
▪ It doesn't matter.
▪ Don't worry about it.
▪ Don't mention it.
▪ That's OK.
▪ I quite understand.
▪ You couldn't help it.
▪ Forget about it.
▪ Don't worry about it.
▪ No harm done.

● Example of formal apologies :

- Please forgive me. = Tolong maafkan saya.

- I am very/terribly/awfully sorry. = Saya meminta maaf sebesar-besarnya.

- I am sorry for the trouble I have caused you. = Saya minta maaf atas semua masalah yang
saya timbulkan.

- I am sorry for disturbing you. = Maafkan saya sudah mengganggu.

- I am sorry that I made you wait for me. = Maafkan saya sudah membuat Anda
menunggu.

- I apologize for yesterday. = Saya minta maaf atas kejadian kemarin hari.

- Please accept my apologies. = Tolong terima permintaan maaf saya.

- Please forgive my rudeness. = Maafkan ketidaksopanan saya.

- I must apologize for my mistakes. = Saya ingin meminta maaf atas kesalahan saya.

- It’s all my fault. = Ini semua salah saya.

- I’m ashamed to admit that I made an error. = Saya malu telah membuat kesalahan.

- I have to admit that I am not good enough. = Saya harus mengakui bahwa saya tidak cukup.

- I beg your pardon…. = Maaf apakah

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- There has been some misunderstanding. = Sepertinya ada kesalahpahaman.

- Sorry for the misunderstanding. = Maaf atas kesalahpahamannya.

● Examples of non-formal apologies:

- Sorry I’m late. = Maaf saya terlambat.

- It’s my fault. = Ini salahku.

- My bad. = Maaf.

- I messed/screwed up. = Ada kesalahan.

- Please don’t be angry/mad at me. = Tolong jangan marah padaku.

- I didn’t mean it/that. = Aku tidak sengaja.

- Sorry, didn’t mean to hurt your feeling. = Maaf, tidak bermaksud menyinggung Anda.

- I am telling you, I am sorry. = Aku bilang aku minta maaf.

- Sorry, it was an accident. = Maaf, tidak sengaja.

- Please don’t take it personally. = Tolong jangan diambil hati.

How do you apologize? What do you say when you need to admit fault or when you have to

ask for clarity? What do you say when you want to interject, express regret or sympathy?

In this post, I’m going to share when and how to apologize in multiple situations with family,

friends, colleagues and others.

Apologize When Admitting Fault

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Photo by Fabrizio Verrecchia on Unsplash

Admit fault when making mistakes, arriving late, upsetting others, etc.

Include a short explanation or an action step for serious apologies in order to reduce the

chance of someone being extremely upset, but also to increase the chance of your apology

being accepted.

For example, if a student arrived late to class or a guest arrived late to a dinner party, she

might first apologize and then add a short explanation.

I’m sorry for being late. I missed the train.

Additionally, if a customer complained that he’s been waiting 30 minutes for his food, the

server might first apologize and then add an action step.

I’m terribly sorry. I’ll check with the kitchen right now.

Phrases

My Bad (very casual)

A: My bad (bumping into someone).

B: No worries.

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My Fault

A: We lost the account. They went with another firm.

B: It’s my fault. I should’ve been more prepared for the presentation.

My Mistake

A: You said the cafe’s on the right, next to Chipotle.

B: My mistake. It’s on the left, next to Taco Bell.

I was Wrong About…

A: That movie was terrible!

B: You’re right! I was wrong about that one. Sorry.

It is/was my Fault/Mistake

A: Which one of you left the front door open all night?

B: It’s my fault, dad.

There is/was a Mistake (shifting fault to an unspecified person or thing).

A: There’s a mistake on the bill. We didn’t order the nachos.

B: Oh! I’m awfully sorry about that. I’ll take care of it.

Sorry
A: Sorry (bumping into someone).

B: No problem.

Sorry About That

A: You forgot to call me this morning.

B: Sorry about that. I woke up late.

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I’m Sorry

A: I’m sorry (stepping on someone’s foot). I didn’t see you.

B: No worries.

I’m Sorry to…

A: I’m sorry to be late. I missed the train.

B: Ok. Please have a seat.

I’m Sorry for…

A: I’ve been on hold for 15 minutes.

B: I’m sorry for the inconvenience. How can I help?

I’m Sorry You’re Upset

A: We should’ve left earlier! Now, we’re going to be late.

B: I didn’t think we’d get stuck in traffic at this hour.

A: We’re stuck!

B: Well, I’m sorry you’re upset.

I’m So/Really/Very Sorry

A: Excuse me. My child just spilled a carton of milk on aisle 12. I’m really sorry.

B: Thank you, ma’am. I’ll have someone clean it up immediately.

I’m Awfully/Genuinely/Terribly Sorry

A: I’m terribly sorry about the broken vase.

B: I inherited it from my grandmother.

A: How can I make this up to you?

My Humble/Deepest/Sincere Apologies

A: Please accept our sincere apologies, Mr Kawasaki. We’ve credited your account for the last

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2 nights.

B: Well, thank you.

Please Forgive Me

A: Please forgive me, Ms. Stone. I made a mistake. We only have 13 chairs.

B: How many guests are coming?

A: 30.

Please Excuse…

A: Please excuse me. I don’t like to breastfeed in public, but I have no choice on the plane.

B: I understand. I’ll use the restroom to give you some privacy.

That is/was a Mistake

A: Can you believe that we left for the airport without our passports?

B: Yep, that was definitely a mistake!

Would/Can You Forgive Me?

A: I’m sorry I forgot your birthday. Can you forgive me?

B: I’ll think about it.

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1. Apologize When Asking for Clarity

Ask for clarity when you don’t understand, can’t hear someone, when you’re shocked at what

someone has said, etc.

If you’re unable to catch what someone said, use Pardon or Pardon me. However, if you ask

someone to repeat him/herself more than twice and you’re still unable to understand, don’t

keep repeating Pardon or Pardon me.

Instead, first apologize by admitting fault or shifting the blame to the noisy environment.

Then, request the information to be repeated.

I’m terribly sorry. The music’s so loud that it’s difficult to hear. Could you say that again?

Phrases

I’m Sorry

A: I’m sorry. Did you say 1–9 or 9–0?

B: 1–9.

A: Got it. Thanks!

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Pardon

A: I’m from Schenectady.

B: Pardon?

A: I’m from a city called Ski-nek-ta-di. It’s in New York.

Pardon Me

A: The deadline’s Friday at 5:00 pm.

B: Pardon me?

A: The deadline. It’s Friday at 5:00 pm.

I Beg Your Pardon

A: How about going to my place after work, Lucy?

B: I beg your pardon!

A: Oh, no! I didn’t mean it that way! I meant…

Excuse Me

A: Yo, Rolly! What’s up, dude?

B: Excuse me?

A: Is this Roland Jones?

B: I’m afraid you have the wrong number.

2. Apologize When Interjecting

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Interject when you want to interrupt someone, want to politely disagree, need to transition a

topic, etc.

Nobody likes to be interrupted. So, when you need to interrupt someone, start by excusing

yourself or using an apology.

Hans, I’m sorry to interrupt. I really like your ideas, but would you mind if we discussed this

in more detail once I arrive? I’ve got to check-in.

Phrases

Excuse me

A: Excuse me. Where’s the restroom?

B: Around the corner and to the left.

A: Thanks!

Sorry

A: Sorry, Jim. Can I call you back in a few hours? I’ve got to run.

B: Sure.

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I’m Sorry to Interrupt

A: I’m sorry to interrupt, Mr. Lee. Your wife’s on the phone.

B: Thanks, Nancy.

I’m Sorry, But I Can’t Agree

A: Abraham Lincoln is the greatest president we’ve ever had.

B: I’m sorry, but I can’t agree. What about Washington or the Roosevelt cousins?

3. Apologize When Expressing Regret

Photo by Christina @ wocintechchat.com on Unsplash

Express regret when you want to acknowledge an offense or failure, when someone isn’t

formally accepted into a college or club, when someone’s laid off, when you want to soften a

negative response, etc.

The secret to providing a negative response without being overtly negative is to avoid saying

“no.”

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Replace No with one of the following:

• Actually

• I’m afraid

• I’m sorry, but [insert reason]

I’m afraid we can’t make it to the pool party this weekend. We’d love to come next time,
though.

Phrases

Actually

A: Welcome! Are you here to speak with Mr. Collins?

B: Actually, I’m here to pick up my wife for lunch.

I’m Afraid

A: I’m afraid Mr. Müller’s unavailable. Can I take a message?

B: Could you have him call Tomohiro Sato from Toyota? He has my number.

I’m Sorry, But…

A: Marcus, we’ve got an emergency! We need you to come in as soon as possible.

B: I’m sorry, but I’m on vacation with my family at Disney right now.

I’m Afraid Not

A: Do you have any specials (at a restaurant) tonight?

B: I’m afraid not. We sold out of the special at 8:00.

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I Apologize

A: I thought you were going to call me on Friday about the tickets.

B: I totally forgot. I apologize.

I’d Like to Apologize

A: I’d like to apologize for my dog barking last night.

B: I was sound asleep, but it did wake my husband.

I Must/Want to/Need to Apologize

A: Ben, I need to apologize for what I said earlier. I’m so sorry.

B: Why’d you say that to me? It really hurt!

I Owe You an Apology

A: I owe you an apology. It was wrong of me to say that.

B: Please don’t say it again, ok?

I Sincerely Apologize

A: Oh no! I’m such a klutz! I sincerely apologize. Let me buy you another coffee.

B: Could you get some napkins?

I’m Sorry to Hear That

A: Friday’s my last day. I’ve accepted another position.

B: I’m sorry to hear that. We’ll miss you, Werner.

I’m Sorry You’re Upset

A: I don’t want to talk about work anymore, ok?

B: I’m sorry you’re upset.

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I’m Sorry You Feel That Way

A: My candidate isn’t going to win. There’s no point in voting!

B: I’m sorry you feel that way.

I’m So/Really/Very Sorry

A: I’m so sorry, Ned. We have to let you go.

B: Oh… I see.

My Apologies

A: My apologies. I must’ve deleted that email. Could you resend it?

B: Sure. I’ll do it now.

Please Allow Me to Apologize

A: I’ve thought about what you said. Please allow me to apologize. I’m really sorry.

B: Why’d you do that?

Please Accept My/Our Apology

A: Hello, Ms. Green?

B: Yes.

A: This is Hugo at the front desk. Please accept my apology for the unsatisfactory condition of

your room. We’re going to upgrade you to a Honeymoon Suite.

Sorry, It’s/We’re/They’re Closed

A: Are you hungry?

B: I’m craving a ham and pineapple pizza!

A: It’s after 9:00. Sorry, Aloha Pizza’s closed.

We Regret to Tell/Inform You That…

Dear Mr. Alan Smithee,

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Thank you for applying to Savannah College of Art and Design. After completing a careful

review of your application and supporting credentials, we regret to inform you that you have

not been accepted into the program.

4. Apologize When Expressing Sympathy

Photo by Ben White on Unsplash

Express sympathy when someone shares unfortunate news, when someone is hurt or ill, when

someone passes away, etc.

Try to imagine how someone feels and what words could make them feel slightly better. Be

compassionate, empathetic and sincere.

Phrases

I’m Sorry About Your…

A: I’m sorry about your grandfather.

B: Thanks, Jill. I’m going to visit him at the hospital after work.

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I’m Sorry for Your Loss

A: Beth was really special. I’m sorry for your loss.

B: Thank you.

I’m So/Really/Very Sorry

A: I heard what happened, Ned. I’m very sorry.

B: I’ve been here 15 years! I don’t know what I’m going to do now.

You Have My/Our Deepest Sympathy

A: Jane, you have my deepest sympathy. Just let me know if there’s anything you need.

B: Thank you.

Please Accept Our/My Condolences

A: Please accept our condolences. We’re honored to have known him.

B: Thanks.

My/Our Deepest Sympathies

Dear Carrie,

Our deepest sympathies go out to you and your family. May you find the peace and comfort

that you seek during this difficult time.

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