QHSE Departement

Quality Health Safety & Environmental

Mohammad Afianto, S. ST, MOHSSc, CSP, EurOSHM, MILM, MIIRSM

IRCA-Certified
QMS Lead Auditor & HSE Expert
 Mohammad Afianto, S .ST, MOHSSc, CSP, UerOSHM, MILM, MIIRSM

 Citizenship: Indonesia
 Member Organization OSH International:
- CSP-CMIOSH ( Certified Member )
- EurOSHM ( Certified Member )
- MILM ( Certified Member Asociation Leadership Management )
- MIIRSM ( Certified Member Asociation Risk Management System )
 Expertise:
- OHSAS 18001:2007 ( IRCA Reg )
- ISO 14001 ( IRCA Reg )
- ISO 9001 ( IRCA Reg )
- PROPER ( Badan Lingkungan Hidup )
- ISO 22000 ( Food Safety Management System )
- HACCP, etc
 Certified: AK3 UMUM, Auditor OH&S, Lead Auditor QMS, P2K3 Hiperkes, HACCP, Proper, Safety Lines,
Rescue HSE, TOT, Etc
 Organization: IKA PPNS,
- IKA PPNS T-K3,
- HSE INDONESIA WILAYAH JATIM ( Pengurus )
Session 1
● Goal of QHSE
● QHSE Affect

3
Awareness Goal

The goal is :
◆ Tujuannya adalah:
mampu memahami melalui
konsep dasar dari Sistem
Manajemen Terpadu.

4
Pengaruh QHSE Departement
Let’s Brainstorming!
◆ Bagaimana…. Jika tidak ada QHSE
◆ Bagaimana…. Jika ada QHSE

5
 Bagaimana jika ... tidak ada
QHSE Departement!
◆ the acts drama
Pelanggan sangat sedih
Dan kemudian marah!
KITA SEMUA KEHILANGAN!
Mengapa begitu sedikit
keuntungan dan pelanggan
melarikan diri?
Dengan pekerjaan yang kita
lakukan, tidak ada pengakuan
Kecelakaan
6
 Bagaimana jika ada ... QHSE
Departement
◆ Sebuah akhir yang bahagia
KITA SEMUA MENANG

kebahagiaan pelanggan keuntungan meningkat dan

semua kebutuhan pelanggan meminta lebih banyak
tertutupi, dalam waktu produk
dan harga yang kompetitif

Hhmmm ...

7
 Bagian dari QHSE
Departement
Bagian Dari QHSE Departement
◆ Quality Assurance & Quality Control
◆ Hazard Identification & Risk Control
◆ Aspek lingkungan & Pemantauan &
Pengendalian Dampak

8
Quality Assurance & Quality Control
◆ QA is Quality ◆ QC is Quality
Assurance Control

Warranty to Warranty to product

processes  bagian dari QHSE difokuskan pada
- Bagian dari QHSE berfokus pada penyediaan
keyakinan bahwa persyaratan mutu akan pemenuhan persyaratan mutu.
dipenuhi

9
Apa QA & QC? Kerjanya apa?
◆ dasar kerja QA pada ◆ dasar kerja QC pada
kebutuhan Sistem persyaratan produk
Manajemen Mutu

OUT PUT

◆ Sistem manajemen ◆ Spesifikasi Produk

perusahaan
10
Apa QA / QC kontribusi?
◆ QA adalah berkontribusi ◆ QC adalah kontribusi
untuk mengembangkan untuk melaksanakan
rencana mutu. rencana mutu.

Persyaratan Specification
  ISO 10005 • API,
  ISO 10006 • ASME,
  Lainnya • Others

11
Apa yang harus QA & QC Pantau
◆monitoring QA ◆Monitoring QC
kinerja sistem Kinerja sistem
- tujuan kualitas ◦ karakteristik produk statistik
- Pelatihan & kompetensi ◦ Kualitas produk kedua masuk,
- Sumber proses & akhir
- Saingan
- Pemasok
- Tindakan preventif & korektif
- keluhan pelanggan & kepuasan
- Dokumen & data sistem

12
Apa korelasi QA & QC?
◆ QA & QC memiliki satu tujuan. Ini adalah
kontrol proses untuk garansi bahwa kualitas
produk dapat memenuhi kebutuhan
pelanggan dan harapan.
Itu bagus ...
produk Anda meningkatkan nilai
tambah kami!

13
Apa pekerjaan HSE?
◆ dasar kerja Health Safety ◆ E work base on
tentang Kesehatan Environmental
Keselamatan Penilaian
Management Systems

OUT PUT

◆ Hazard Identification & ◆ Aspek & Pemantauan

Laporan Penilaian Risiko Dampak Laporan
14
Kontribusi apa HSE Departement
◆ HS is contribute to ◆ E is contribute to
develop Safety plan. develop
Environmental plan.

Requirements Specification
• OHSAS 18001 • ISO 14001,
• PP 50 th 2012 • Proper,
• Others • Others

15
Apa yang harus HSE pantau?
◆HS pemantauan ◆E Pemantauan
kinerja Insiden Kinerja
◦ Nyaris Lingkungan
◦ kasus pertolongan pertama ◦ Polusi udara
◦ Perawatan medis ◦ sumber alam
◦ injury time hilang ◦ Energi
◦ Kematian ◦ kepatuhan hukum
◦ Kerusakan properti ◦ Dan lain-lain
◦ penyakit Karyawan
◦ Kepatuhan Hukum
◦ Dan lain-lain

16
What is HS & E correlation?
◆ HS & E have one goals.
It is control of processes
to warranty that processes
will not built personnel
injury and environmental
defects.

17
Why QHSE Shall be integrated
We are agree :
To achieve company
objective with reduce
nonconformity and
prevent zero lost time
injury in one mature
system.

18
Section 2
PROCESS MODEL
◆ ISO 9001
◆ OHSAS & ISO 14001

19
 ISO 9001 – Quality Management
System

QUALITY MANAGEMENT SYSTEM

CONTINUAL IMPROVEMENT

Management
responsibility S
C a C
t
u R i u
e Measurement , s
s
s Resource
analysis,
q f

t u management a
c
t
i
improvement o
o r t
i
e
m m o m
n
e
e
e
n
Input
Product r
r t
s
Output
Product
realization

20
OHSAS & ISO 14001

21
Generic Standards
OHSAS, ISO 9001 and ISO
14001 are generic standards.
Generic means that the same
standards can be applied:
◆ to any organization, large
or small, whatever its
product or service,
◆ in any sector of activity,
and
◆ whether it is a business
enterprise, a public
administration, or a
government department.

22
 Generic standards
Generic also signifies that
● no matter what the organization's scope of activity
◆ if it wants to establish a Occupational Health
& Safety Management System, OHSAS 18001
gives the essential features,
◆ or if it wants to establish a quality
management system, ISO 9001 gives the
essential features
◆ or if it wants to establish an environmental
management system, ISO 14001 gives the
essential features.

23
Processes, not products
◆ Processes affect final products or services.
◆ OHSAS gives the requirements for what to
enable an organization to control its OH&S risks
and improve its OH&S performance in
preventing personal injure and ill health.
◆ ISO 9001 gives the requirements for what the
organization must do to manage processes
affecting quality of its products and services.
◆ ISO 14001 gives the requirements for what the
organization must do to manage processes
affecting the impact of its activities on the
environment.

24
 Environmental Management System

● ISO 14001 helps organizations to

implement environmental
management.

● ISO 14001 is for environmental management. This means

what the organization does to:
◆ minimize harmful effects on the environment caused by
its activities,
◆ to conform to applicable regulatory requirements, and to
◆ achieve continual improvement of its environmental
performance.
25
Hazard Identification, Risk Assessment
& Risk Control
• Conceptually similar to
environmental aspects and
impacts – target of
management program(s)
• Much more detailed than 14001
approach
• Assessment must address:
◆ routine and non-routine activities
◆ all personnel, including contractors
and visitors
◆ facilities at the workplace, whether
provided by the organization or by
others

26
 Hazard Identification, Risk Assessment
& Risk Control

• Methodology must be
proactive
◆ in advance of process/equipment
changes
◆ allow engineering of hazard
controls during design
◆ implementation of controls as
change occurs
• Success requires strong
Management of Change
(MOC) procedure

27
Hazard Identification, Risk Assessment
& Risk Control

• Process overview
◆ identification of hazards
◆ evaluation of risks under current
controls
◆ evaluation of the tolerability of
residual risk
◆ identification of needed additional
controls
• People are involved
◆ significant risks must be
controlled
◆ individual behaviour is a
significant factor

28
Section 3
Integrated Management System (IMS)
• Concept model

29
Concept of integration

►ISO 9001:2008, ISO 14001:2004 & OHSAS

18001:2007 standards based on PDCA
concept, therefore having similar structure:

◆ Policy
◆ Planning
◆ Implementation and operation
◆ Performance assessment
◆ Improvement
◆ Management review

30
Integrated Management Systems
● Integrated Management system means
what the organization does to manage
its processes, or activities with
combine some standards requirements
in order that
Various ◆ its products or services meet the
Standards organization’s objectives, such as
◆ satisfying the customer's quality &
processes requirements,
◆ complying to regulations, or
◆ save environmental

One
Standards
31
Integrated Management Systems
◆ To be really efficient and
effective, the organization can
manage its way of doing things
by systemizing it.
◆ Everyone is clear about who is
responsible for doing what,
when, how, why and where.
◆ Integrated Management system
provide the organization with an
international, state-of-the-art
model to follow.

32
Integrated is Processes, not products
◆ Both OHSAS, ISO 9001 and ISO
14001 concern the way an
organization goes about its
work.
◆ They are not product standards.
◆ They are not service standards.
◆ They are process parameters.
◆ They can be used by product
manufacturers and service
providers.

33
Session 4
● 8 Principles Managements

34
 8 Principles Management

● (from ISO/TC176/SC2/WG15/N130 1997/05/29)

◆ Customer Focused
◆ Leadership
◆ Involvement of People
◆ Process Approach
◆ System Approach to Management
◆ Continual Improvement
◆ Factual approach to decision
making
◆ Mutually beneficial supplier
relationships

35
Principle 1 : Customer Focus

◆ "Organisations depend on
their customers and
therefore should
understand current and
future customer needs,
meet customer
requirements and strive to
exceed customer
expectations".

Have we understood customer’s requirements ?

36
Principle 2 : Leadership
◆ "Leaders establish unity of purpose
and direction of the organisation.
They should create and maintain
the internal environment in which
people can become fully involved
in achieving the organisation's
objectives.”

• building trust and eliminating fear, • being proactive and

• providing people with the required leading by example,
resources and freedom to act with • understanding and
responsibility and accountability, responding to changes
• inspiring, encouraging and in the external
recognizing people's contributions, environment,
• promoting open and honest • establishing a clear
communication, vision of the
• educating, training and coaching organisation's future
people,
• setting challenging goals and
targets, and
• implementing strategy to achieve
these goals and targets 37
Principle 3 : Involvements of People

"People at all levels are

the essence of an
organisation and their full
involvement enables their
abilities to be used for the
organisation's benefit".
• accepting ownership and
responsibility to solve
problems,
• freely sharing knowledge and
experience in teams and
groups,
• deriving satisfaction from
their work, and
• be enthusiastic and proud to
be part of the organisation 38
 Principle 4 - Process Approach
PROCESS
EFFECTIVENESS
Extent to which planned
CONTROLS
activities are realized
and planned results
achieved
PROCESS
“set of interrelated or
INPUT interacting activities OUTPUT PRODUCT
which transforms
inputs into outputs

PROCESS EFFICIENCY
Relationship between the
RESOURCES result achieved and the
resources used

The application of a system of processes within an organization, together

with the identifications and interactions of these processes, and their
management to produce the desired outcome, can referred to as the “process
approach”.
39
Principle 5 - System approach to
management
R R

I O I O
Process Process
A B
I R R
I
C C
O
I Process Process
C O I D
I = INPUT
O = OUTPUT
R = RESOURCES
C C
C = CONTROLS

Identifying, understanding and managing interrelated

processes as a system contributes to the organization’s
effectiveness and efficiency in achieving its objectives
40
Principle 6 – Continual Improvement
"Continual improvement should be a
permanent objective of the
organisation."
◆ Plan: establish the objectives and
processes necessary to deliver results
in accordance with customer
requirements and the organization’s
policies.
◆ Do: Implement the processes.
◆ Check: monitor and measure
processes and product against
policies, objectives and requirements
for the product and report the
results.
◆ Act: take actions to continually
improve process performance.

41
Principle 7 : Factual approach to decision making

"Effective decisions are based on the

analysis of data and information.“
• taking measurements and
collecting data and information
relevant to the objective,
• ensuring the data and
information are sufficiently
accurate, reliable and
accessible,
• analysing the data and
information using valid
methods,

42
Principle 8 : Mutually beneficial supplier
relationships
"An organisation and its suppliers are
interdependent, and a mutually beneficial
relationship enhances the ability of both
to create value.“
• identifying and selecting key
suppliers,
• creating clear and open
communications,
• jointly establishing a clear
understanding of customers' needs,
improvement of products and
processes,
• sharing information and future
plans, and
• recognizing supplier improvements
and achievements.
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IMS Implementation Program

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The End
Thanks of your participation

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