Disusun Oleh :
Mengetahui, Menyetujui,
KATA PENGANTAR
Puji syukur dan terima kasih kepada Tuhan Yang Maha Esa, karena atas berkat
kebaikan dan berkat-Nya penulisan laporan On the Job Training (OJT) Cabang di Bank
Mandiri Cabang Jakarta Ahmad Yani dapat diselesaikan oleh penulis. Laporan ini disusun
untuk memenuhi syarat kelulusan program Officer Development Program (ODP) yang
diselenggarakan oleh PT. Bank Mandiri (Persero) Tbk.
Dalam pembuatan dan penyusunan laporan ini tidak lepas dari bantuan, bimbingan serta
dukungan dari segala pihak. Oleh karena itu, penulis ingin mengucapkan terima kasih kepada
yang terhormat:
• Bapak Agus Tri Setiono selaku Area Head Bank Mandiri Cikini
• Ibu Rini Indraswari selaku Branch Manager Bank Mandiri KCP Ahmad Yani
• Ibu........... selaku Branch Operational Manager
• Bapak...... selaku Micro Banking Manager
• Ibu........... selaku Branch Business Control
• Ibu........... selaku Customer Service Administrative
• Ibu........... selaku Customer Service Representative
• Ibu........... selaku Telco dan Teller
• Ibu........... selaku MKA dan MKS
• Ibu........... selaku ????????
• Bapak/Ibu ......... yang turut banyak membantu proses berjalannya OJT
• Ibu........... dari kantor Area yangs turut membantu.
• Serta semua pihak yang tidak tersebut yang turut membantu selama masa OJT.
Penulis menyadari bahwa laporan ini masih memiliki kekurangan. Oleh sebab itu,
penulis mengharapkan kritik dan saran yang bersifat konstruktif demi penulisan laporan yang
lebih baik.
DAFTAR ISI
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Type chapter title (level 2) .................................................................................................................. 2
Type chapter title (level 3) .............................................................................................................. 3
Type chapter title (level 1) ..................................................................................................................... 4
Type chapter title (level 2) .................................................................................................................. 5
Type chapter tittle (level 3) ............................................................................................................... 6
Type chapter title (level 1) ..................................................................................................................... 4
Type chapter title (level 2) .................................................................................................................. 5
Type chapter title (level 3) .............................................................................................................. 6
Type chapter title (level 1) ..................................................................................................................... 4
Type chapter title (level 2) .................................................................................................................. 5
Type chapter title (level 3) .............................................................................................................. 6
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Type chapter title (level 2) .................................................................................................................. 5
Type chapter title (level 3) .............................................................................................................. 6
Area Cikini - KCP Ahmad Yani
Officer Development Program – 179
Candra Surya Nusa Citra
1997721675
Area Cikini - KCP Ahmad Yani
Officer Development Program – 179
Candra Surya Nusa Citra
1997721675
Area Cikini - KCP Ahmad Yani
Officer Development Program – 179
Candra Surya Nusa Citra
1997721675
Area Cikini - KCP Ahmad Yani
Officer Development Program – 179
Candra Surya Nusa Citra
1997721675
Area Cikini - KCP Ahmad Yani
Officer Development Program – 179
Candra Surya Nusa Citra
1997721675
Area Cikini - KCP Ahmad Yani
Officer Development Program – 179
Candra Surya Nusa Citra
1997721675