SEMINAR PROPOSAL

PENGARUH STATUS AKREDITASI TERHADAP MUTU PELAYANAN

KESEHATAN MELALUI KEPATUHAN DALAM STANDAR PELAYANAN
DAN DISIPLIN KERJA PETUGAS PUSKESMAS
KABUPATEN LUWU UTARA

The effect of accreditation on the quality of health services through compliance

with service standards and work discipline of health services
North luwu district

SRI MAHARANI ANDA

P19020144

PROGRAM PASCASARJANA
SEKOLAH TINGGI ILMU EKONOMI AMKOP
MAKASSAR
2021

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 LEMBAR PENGESAHAN SEMINAR HASIL

PENGARUH STATUS AKREDITASI TERHADAP MUTU PELAYANAN

KESEHATAN MELALUI KEPATUHAN DALAM STANDAR PELAYANAN
DAN DISIPLIN KERJA PETUGAS PUSKESMAS
KABUPATEN LUWU UTARA

The effect of accreditation on the quality of health services through compliance

with service standards and work discipline of health services
North luwu district

Disusun dan Diajukan Oleh

SRI MAHARANI ANDA
P19020144

Telah disetujui oleh

Komisi Penasehat,

Dr.Akmal Umar. S.E., M.Si Dr. Abubakar Betan . S.Kep.,

M.Kes
Ketua Anggota

Tanggal……………………… Tanggal……………………

Program Studi Magister Manajemen

Pascasarjana STIE AMKOP Makassar

Dr. Hasmin, S.E., M.Si

Ketua Program Studi

Tanggal…………………

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 DAFTAR ISI

Sampul................................................................................................ i

Lembar Pengesahan........................................................................... ii

Daftar Isi.............................................................................................. vii

BAB I PENDAHULUAN....................................................................... 1

1.1. Latar Belakang......................................................................... 1

1.2. Rumusan Masalah................................................................... 10

1.3. Pertanyaan Penelitian.............................................................. 10

1.4. Tujuan Penelitian...................................................................... 11

BAB II TINJAUAN PUSTAKA.............................................................. 12

2.1. Landasan Teori............................................................................ 12

2.1.1. Puskesmas........................................................................ 12

2.1.2. Akreditasi Puskesmas....................................................... 16

2.1.3. Mutu Pelayanan Kesehatan.............................................. 20

2.2. Pengukuran Variabel Dan Kerangka Konseptual........................ 24

2.2.1. Pengukuran Variabel........................................................ 24

2.2.2. Kerangka Konseptual........................................................ 30

2.3. Hipotesis....................................................................................... 34

BAB III METODE PENELITIAN......................................................... 36

3.1. Jenis dan Sifat Penelitian............................................................. 36

3.2. Lokasi Dan Waktu Penelitian....................................................... 37

3.3. Populasi dan Sampel................................................................... 37

3.3.1. Populasi............................................................................ 37

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 3.3.2. Sampel.............................................................................. 37

3.4. Sumber Data................................................................................ 39

3.5. Teknik Pengumpulan Data........................................................... 39

3.6. Pengujian Instrumen Penelitian................................................... 40

3.7. Analisis Data................................................................................ 41

Daftar Pustaka................................................................................... 47

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