BPHTB
BPHTB
04
Validasi
03 VALIDASI
Koreksi
Setelah semua sudah dianggap
02 KOREKSI
sesuai, maka Bapenda akan
memberikan validasi (disetujui)
Verifikasi untuk segera dibayarkan.
Apabila diperukan dilakukan
01 VERIFIKASI
koreksi terhadap dokumen yang
diupload dan nilai pajak terutang
Upload (sesuai histori)
Verifikasi dokumen dilakukan
untuk memastikan dokumen yang
diunggah valid/benar dan nilai
UPLOAD (UNGGAH) pajak terutang sudah sesuai.
Mengunggah dokumen ke web E
BPHTB KABUPATEN PEMALANG
Inventarisasi
Masalah
01 SPPT
• Pelayanan untuk Mutasi Nama, Revisi Nama/Luasan dan
Masalah
• Ketika PBB tidak cocok dengan sertipikat, beban pencarian
sppt pbb diberikan kepada WP, sementara itu produk
Bapenda.
• Luasan pada PBB yang tidak sesuai dengan Sertipikat.
02 Verifikasi
• Waktu yang dibutuhkan untuk proses verifikasi tidak
menentu.
• Kurangnya SDM jika dibandingkan dengan banyaknya
berkas yang masuk dalam 1 hari.
• Perlu pemahaman peraturan perundangan.
• Permintaan dokumen yang tidak perlu seperti SP3K untuk
Kredit
03 Histori
• Istilah Histori tidak memiliki landasan hukum yang jelas.
• Proses validasi jadi butuh waktu lama.
• Permintaan Bapenda untuk menaikan harga transaksi
berdasarkan histori, bertentangan dengan consensus dan
peraturan peundangan.
• Permintaan mengganti kwitansi, berpotensi pidana.
04 Sistem
• Sistem pada EBPHTB tidak mendukung proses.
• Ketika ada koreksi terlalu cepat data dihapus, sehingga
harus mengulang proses dari awal.
Inventarisasi Masalah
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