F0L0ER 8URAT

K8 KE8EKRETAR|ATAN
K8.00 KETATAU8AhAAN
K8.00.0 TATA PER8URATAN
3u(al-su(al vard oe(|eraar derdar lala pe(su(alar.
arla(a |a|r:
n 8erlu|/jer|s su(al
n 3pes|rer/larda lardar
n 0alla( rara a|aral dar pe(uoararrva
n Perd|(|rar su(al/|a|erde(/oa(ard
K8.00.1 KEAR8|PAN
3u(al-su(al vard oe(|eraar derdar |ed|alar |ea(s|par. arla(a
|a|r:
n Ked|alar pero|raar |ea(s|par
n Ked|alar p(oses |ea(s|par
n Ked|alar pere||ra(aar a(s|p
n 0ar seoada|rva
K8.00.2 PENCCAN0AAN
3u(al-su(al vard oe(|eraar derdar |ed|alar perddardaar.
arla(a |a|r:
n Rep(odu|s|
n Pe(cela|ar-perj|||dar
K8.01 KERUHAhTANCCAAN
K8.01.0 PELAYANAN|FA8|L|TA8 0|NA8
3u(al-su(al vard oe(|eraar derdar perdu(usar las|||las
d|ras. arla(a |a|r:
n Pe|avarar pe(ja|arar d|ras
n Perdu(usar las|||las |arlo( |le|p. ||sl(||. lax)
n Pe|avarar (apal-(apal
K8.01.1 ßANTUAN 808|AL
3u(al-su(al vard oe(|eraar derdar oarluar sos|a| |epada
p|ra| |a|r
K8.01.2 KEAHANAN 0AN KETERT|ßAN
3u(al vard oe(|eraar derdar |eararar dar |ele(l|oar |arlo(
dar (urar d|ras
F0L0ER 8URAT
K8.02 PR0T0K0LER
K8.02.0 UPA6ARA|A6ARA
3u(al-su(al/saroular/ra|a|ar vard oe(|eraar derdar
|ed|alar upaca(a/aca(a. arla(a |a|r:
n upaca(a ra(| oesa( ras|ora|
n luT pe(usaraar
n Aca(a-aca(a p|rp|rar
n Pe|arl||ar/se(ar le(|ra jaoalar
n 0so.
K8.02.1 KUNJUNCAN
3u(al-su(al vard oe(|eraar derdar |ed|alar |urjurdar.
oa|| da(| dar |e|ua( |rslars|. arla(a |a|r:
n Kurjurdar |e|ua(
n Pere(|raar laru pe(usaraar
8P 8ARANA 0AN PRA8ARANA
8P.00 PEREN6ANAAN
8P.00.0 8ARANA
3u(al vard oe(|eraar derdar (ercara perdadaar sa(ara |arlo(
8P.00.1 PRA8ARANA
3u(al vard oe(|eraar derdar (ercara perdadaar p(asa(ara
|arlo(
0AFTAR KLA8|F|KA8| AR8|P
|N0EK8
K00E
HA8ALAh
K00E
HA8ALAh |N0EK8
8P.01 PENCA0AAN
8P.01.0 TANAh
3u(al vard oe(|eraar derdar perdadaar oa(ard
8P.01.1 ßANCUNAN
3u(al vard oe(|eraar derdar oardurar. oa|| seWa alau oe||.
arla(a |a|r:
n 0edurd |arlo(
n Rurar d|ras
8P.01.2 PERAß0TAN|HEUßELA|R|FURN|TURE
3u(al vard oe(|eraar derdarr perdadaar pe(aoolar/
reuoe|a|(/lu(r|lu(e. arla(a |a|r:
n Ku(s|/reja |e(ja
n Ku(s|/reja (apal
F0L0ER 8URAT
8P.01.3 KEN0ARAAN
3u(al vard oe(|eraar derdar perdadaar |erda(aar. arla(a
|a|r:
n Kerda(aar (oda erpal
n Kerda(aar (oda dua
8P.01.4 HE8|N KANT0R
3u(al vard oe(|eraar derdar perdadaar res|r |arlo( oa||
seWa alau oe||. arla(a |a|r:
n Ves|r r|lurd
n Ves|r l||
n Ves|r lolocopv
n Ves|r lax|r||e
8P.01.5 K0HPUTER 0AN PERALATANNYA
3u(al vard oe(|eraar derdar perdadaar |orpule( dar
pe(a|alarrva. arla(a |a|r:
n Pe(sora| |orpule(
n la(d d|s|
n Ku(s| |orpule(
n Veja |orpule(
8P.01.ô PERALATAN LA|N
n 0lP
n w|(e|ess
n Care(a
n T\/\|deo
n Rad|o
n 8(ar|as
n wr|leooa(d
8P.01.7 ALAT TUL|8 KANT0R
3u(al vard oe(|eraar derdar perdadaar a|al lu||s |arlo(
8P.01.8 6ETAKAN
3u(al vard oe(|eraar derdar perdadaar cela|ar
|N0EK8
K00E
HA8ALAh

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