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Jurnal Ekonomi dan Bisnis Indonesia

Vol. 20, No. 4, 2005, 333 - 337

RETHINKING OF MY EXPERIENCE AS A MINISTRY OF


FINANCE: STABILIZATION IN A PERIOD OF TRANSITION;
INDONESIA 2001 –2004
Boediono
Universitas Gadjah Mada

ABSTRAK
Artikel ini menggambarkan bagaimana proses kebijakan ekonomi dilakukan dalam
praktek berdasarkan pengalaman di Indonesia sewaktu masa pemerintahan Megawati
2001-2004. Pada tahun 2001 ekonomi Indonesia mengalami ketidakstabilan makro yang
bersumber dari hilangnya kepercayaan para pelaku ekonomi terhadap kebijakan
pemerintah. Di sini ditunjukkan langkah-langkah apa yang diambil untuk mengembalikan
kepercayaan tersebut, hambatan-hambatan apa yang dihadapi dalam praktek terutama
karena Indonesia juga sedang mengalami masa transisi politk yang mendasar. Prinsip
ekonomi yang melandasi kebijakan pemerintah cukup sederhana, namun yang rumit adalah
penerapannya dalam praktek. Hambatan politik-ekonomi itu satu per satu diselesaikan dan
hasilnya adalah ekonomi Indonesia yang stabil dalam tahun 2004. Satu hal yang belum
dapat dicapai pada waktu itu adalah bagaimana meningkatkan investasi dan pertumbuhan
ekonomi yang cukup tinggi untuk mengurangi pengangguran dan kemiskinan. Ini
memerlukan pembenahan struktural untuk memperbaiki iklim usaha dan iklim investasi
yang sifatnya berjangka menegah dan panjang. Inilah tantangan yang harus ditanggulangi
oleh pemerintahan sekarang tanpa mengorbankan stabilitas ekonomi yang sudah dicapai.
Keywords: Government policy, fiscal policy, monetary policy.

This paper is about government policies to THE POLICY


stabilize an economy suffering from prolonged
Let me start with the background that
consequences of a financial crisis while the
influenced the policy.
country is undergoing a profound political
change. That problem setting is a rough Indonesia has passed the worst of the crisis,
depiction of what Indonesia has been facing in thanks to the early efforts at stabilization.
the past seven years or so. My story relates to However, when the Megawati government
the last three years of that period, drawing on took office in August 2001, that is full four
my own experience as a member of the years after the crisis began, the economic
economic team in the Megawati government. situation of the country was still far from
My account of the events will inevitably be normal. Growth was feeble at the annual level
personal and therefore subjective. I do not of 3 per cent, the Rupiah was excessively
know whether lessons can be learnt for other depreciated and very volatile, inflation and the
countries, but I do think that Indonesia should basic interest rate were at the high teens, our
learn from the experience. I will proceed by public debt was as big as our GDP, and
describing first the basic thoughts behind the although the worst had past capital was still
policy, then the environment in which the flowing out of the country on a significant
policy had to be implemented and finally the scale. Our relation with the IMF with whom
results of the policy. we still had an ongoing program, and by
334 Jurnal Ekonomi & Bisnis Indonesia Oktober

extension our relation with the international Given the prevailing situation at that time,
community at large, was at a low point, which we frankly did not see any alternative
of course did not help. “models” that could give us better light or
Since most of us in the economic team more helpful guide for actions than the one
were close observers of the country’s implied in the program. Our study indicated
development before we joined the cabinet, we that similar mechanism had worked in other
were able to quickly come to a diagnosis of the crisis hit countries, and I learnt it also had in
problem. We agreed that the cause of all the the United States during the first Clinton
troubles was in fact a general lack of period. So we launched the program with a bit
confidence among economic actors in the of confidence of our own.
prospects of the economy. It was the case of The swiftly agreed program with the Fund
runaway expectations that needed to be immediately soothed the market. But it
anchored. More specifically, we saw that the presented the government with some problems
root of the problem was the widespread in the domestic politics. Our relations with the
perception that there was no credible economic IMF had been a contentious issue all along. In
program with credible implementation. the ambience of prevailing politics, even an
As the first step in our bid to restore agreement resulting from earnest discussions
credibility and regain market confidence we and a long process of negotiation, as it was,
immediately reopened our negotiation with the could easily be depicted as a proof that the
IMF. After a marathon discussion for two government succumbed to the Fund’s wishes.
weeks, we were able to come to an agreed Without appropriate management of the
program. We were also aware that the negative situation, that could spell problems for the
perception was partly caused by the fact that in implementation of the program. I will come
the past numerous policy actions were back to this later.
promised but undelivered. So we took extra
care in negotiating the details of the program. THE ENVIRONMENT
We wanted to minimize the risk of broken The policy had to be put to work in the real
promises. We in the economic team agreed to world setting. The environment in which the
deliberately tone down our rhetoric, especially policy was to be implemented clearly had an
when we talked to the market. important influence on the outcome. Here I can
Without going into the details, the core of only give you a partial sense of it by describing
the program focused on two themes: fiscal the implications of three issues: first, the
consolidation and financial sector (especially extended process of political transition;
banking sector) restructuring. These were the second, the controversies surrounding our
two areas where, in our view, the market most relations with the IMF and third, the problem
wanted assurance from the government. On of coordination between the government and
these two policy themes we were in substantial the central bank.
agreement with the Fund. The main objective There is little doubt that the lingering
was to trigger a kind of “virtuous cycle” where uncertainties associated with the extended
improved confidence would lead to more process of political transition have been a
stable and stronger Rupiah, lower inflation, central factor in Indonesia’s slow economic
lower interest rate and higher growth. We were recovery. Complications arise when we
hoping that the improved confidence would implement economic policy in a fluid
eventuate as the market began to believe that environment, where the basic rules of the game
we meant what we said. are not well established. Although some
progress has been made, such setting has
2005 Boediono 335

generally been the policy environment in put the system into practice on the floor of the
Indonesia in the past seven years and likely for parliament. So, when a policy proposal was
some years to come. tabled, a considerable amount of time often
During the Habibie period the political had to be expended on agreeing on procedures
situation was very unsettled. I cannot as much as on the substance. I do not know
remember a single day passed by without a whether that is also the case in other countries.
demonstration in front of my office in But being no politician myself, at times I found
Bappenas.1 When Abdurrahman Wahid took it to be rather confusing, and a bit exhausting.
the presidency over noisy public oppositions In spite of those hurdles we were able to
began to subside but then the relation between get most of the major policies approved and
the government and the all powerful par- the necessary legislations passed.
liament grew increasingly strained, culmi- Let me now turn to our relations with the
nating in a change of government. During the IMF. As I mentioned earlier this was a
subsequent Megawati administration public contentious issue all along. The group
protests were still occurring, though more expressing disapproval of the IMF, and our
occasionally, but the relation with the involvement with it, was in fact an amorphous
parliament began to improve. However, one one. It included those who were ideologically
problem has persisted, namely the rules of the against international capitalism and
game governing institutions continue to be globalization, those who had joined in the
fuzzy. That has often created problems when a recent waves of criticisms of the Bretton
policy is being implemented on the ground. Woods institutions, those who squarely blamed
Let me elaborate it a little. the IMF for getting us into the terrible crisis,
The cabinet was not immune to the “fuzzy those who did not like to see us being “ordered
rules” problem. As a result, the fate of your around” by the IMF, and those who had a
proposed policy depended, more crucially than general dislike of any Western creation.
in the more established system, on your Be that as it may, the government was
personal approach and rapport with key cabinet placed in a dilemmatic position. On the one
members and of course with the president. hand, we in the government saw the imperative
The “fuzzy rules” problem presented itself of getting the support of the IMF in order to
most notably in the decision making process implement the necessary policies to win back
that involved the parliament. Although as I market confidence. On the other hand, we
said earlier the relation between the govern- knew that it was unpopular. But we opted to
ment and the parliament during the Megawati implement the policies and tried to manage the
period had begun to improve, to secure the situation as best as we could.
necessary approvals from the parliament for a In the cabinet there was none like a
policy continued to be an uncertain and, often, consensus view. Fortunately, there were two
long and winding exercise. things that saved the situation. First, the three
In the environment of change where the ministers most directly concerned with the
balance of power between the executive branch program with the IMF (that is, the coordinating
and the legislative branch had been radically minister, the minister of finance and the
redefined, many grey areas emerged when you minister for state enterprises) and the central
bank governor shared a more or less common
1
For an account of policy making process during the view. Second, the presidential cabinet system,
Habibie government, see Boediono, “The IMF Support even though it was formed through some kind
Program in Indonesia: Comparing Its Implementation of coalition building processes, meant that the
Under Three Presidents”, in Bulletin of Indonesian
Economic Studies, Vol. 3, December 2002. bottom line for a policy was the consent of the
336 Jurnal Ekonomi & Bisnis Indonesia Oktober

president. Most of our proposals eventually got substantive communications between them
approval or support from the president, though practically ceased.
often only an implicit one. Looking back, the reason for it appears to
In the parliament the broad questions be as much about substance (that is central
relating to our continued engagement with the bank’s independence versus its accountability)
Fund had of course surfaced from time to time. as about “practical politics” that had broken
But it turned out that intensive debates loose and clashes of personality. The situation
generally occurred on specific policies, such as was clearly untenable that its resolution must
the fiscal policy stance, subsidies, privatization be at the top of the list for the new
plan, bank restructuring policy and the many government. But to do that some sticking
draft laws that the government proposed. I points needed to be ironed out.
must say that it was a relief to learn that the The most sensitive matter related to some
more political issues on the IMF had not articles in the revision of the central bank law
distracted the focus on specific policies. I earlier proposed by the government, which
guess if you are an optimist you may take it as central bank officials regarded as a thinly
a testimony that however imperfect it might veiled plot to remove the incumbent governor
still be, democracy in Indonesia could lead to and some members of the board. The new
results. My experience also indicated that even government agreed to drop the controversial
in the rough and tumble of politics the usual articles thus relieving immediately an
human dynamic was at work and personal important source of tension. However, other
approach made a difference. As by necessity items that contained proposed improvements in
we interacted with each other more intensively, the accountability of the central bank had
better rapport developed and smoother remained on the agenda. Although the debates
discussions followed. on the law dragged on until mid 2003 when the
In contrast to what happened in the cabinet law was finally passed, the relations between
and in the parliament, in public forums our the central bank and the government, thanks to
program with the Fund continued to be a efforts by officials on both sides, had progres-
favorite sport for commentators. Here, I think sively improved since that initial gesture.
part of the problem lay with the government The second sticking point was the question
who had not done well in explaining its of how to share the burden of the liquidity
policies to the public. The present government support that Bank Indonesia provided, and
seems to realize this and is making some effort much of it was lost, to avert the collapse of the
to remedy it. But I suspect the question of our banking sector during the crisis. Since the
relations with the Fund and indeed with the Abdurrahman Wahid period the issue had
international community at large will continue become so politicized that it was impossible to
to be an issue that has to be managed with come to a rational solution. It was only well
caution for some years to come. into the Megawati era that, after many
A good coordination between fiscal policy meetings, the central bank and the government
and monetary policy, and more to the point agreed to move forward by seeking the view of
between the government and the central bank, an independent party (which happened to be
is obviously key to any successful stabilization Paul Volcker and associates). It was also
program. Yet it was precisely this one thing agreed, wisely I think, to involve the
that was missing during much of the parliament early to smoothen the approval
Abdurrahman Wahid period, with the process. In 2003 the issue was at last resolved.
inevitable consequence of continually eluding Again the experience in resolving the coor-
stability. The relation between the two vitally dination problem between the government and
important institutions for macroeconomic the central bank demonstrates that personal
stability was then under such strain that
2005 Boediono 337

gestures and approaches do matter, sometimes level of around 20 per cent of GDP than to the
a lot. typical 30 per cent level before the crisis. And
despite the substantial depreciation of the
THE RESULTS Rupiah, non-oil exports continued to be
We now come to the results of the policy. sluggish.
Did it work? I think the answer is yes, but It is clear that the last link in the “virtuous
with one qualification. Over the three years, cycle” that we projected, lower interest rates
from the third quarter 2001 to the third quarter that would lead to higher growth, was still
2004, the Rupiah had strengthened apprecia- missing. It seems to me that there existed some
bly, the exchange rates had become steadier, “supply side” hurdles and institutional
inflation and basic interest rate had dropped constraints that had stood between the return of
from high teens to respectively around 6 per stability and lower interest rates on the one
cent and slightly below 7.5 per cent, public hand and the revival in investment and growth
debt to GDP ratio had declined from close to on the other.
100 per cent to around 60 per cent and was One important hurdle – political uncer-
projected to continue declining, budget deficit tainties surrounding the elections and change
had been contained below 2 per cent of GDP of government - is now gone. However, other
even during the elections year of 2004, over- constraints have remained because many of
seas funds were returning and one indicator of them by their nature can only be overcome in
market confidence – the Jakarta stock price the medium or long term. This is a vitally
index – had almost doubled from around 370 important policy theme that should be the
to over 800 (it has now passed 1000). focus of the new government. Concrete
Over those three years economic growth problems in such areas as legal processes,
had edged up steadily from an annual growth taxation and customs, labor laws and regional
of around 3 per cent to around 5 per cent. But regulations have been a constant complaint by
many think, and I agree with them, that this is investors. They have to be dealt with. Some
a rather unremarkable performance considering steps have been initiated, but much remains to
other economies equally hard hit by the crisis, be done. What we need now, I think, is a fully
such as Korea and Thailand, had rebounded worked out medium term action plan focusing
very strongly once they passed the worst phase on the improvement in business and
of the crisis. Certainly, that level of growth had investment climate.
hardly made a dent on the biggest social
problem confronting us post-crisis – namely, REFERENCE
unemployment – which has persisted at around Boediono, 2002, “The IMF Support Program
10 per cent with signs of worsening recently. in Indonesia: Comparing Its Implementa-
One estimate suggests that the country has to tion Under Three Presidents”, Bulletin of
grow in the range of 6 – 7 per cent for at least Indonesian Economic Studies, Vol. 3.
3 – 4 years before one sees a firm turnaround Rubin, Robert E. and Jacob Weisberg, 2003, In
in the unemployment rate. An Uncertain World, Random House, New
Why didn’t growth pick up more quickly? York
If we look at the numbers we see that for the
most part of the past three years the main
driving force of growth was consumption
spending while investment and exports were
weak. Seven years after the crisis the
investment ratio was still closer to the crisis
Jurnal Ekonomi dan Bisnis Indonesia
Vol. 20, No. 4, 2005, 338 - 350

IMPLEMENTATION OF TECHNOLOGY
AND MANAGEMENT INITIATIVES TO ELIMINATE COMPETITIVE
PRIORITIES TRADE-OFFS
Anjar Priono & Fahmi Radhi
Universitas Gadjah Mada

ABSTRAKSI

Penelitian ini mengidentifikasi apakah implementasi teknologi dan praktek manajemen


berperan dalam meminimalkan trade-off diantara competitive priorities. Pengujian
dilakukan dengan menggunakan paradigma matrik produk-proses (Hayes dan Wheelwright
1979) yang mensyaratkan adanya kesesuaian antara struktur produk dan struktur proses
produksi. Variabel yang digunakan untuk meminimalkan trade-off adalah teknologi
pemrosesan, teknologi pendesainan produk, program kualitas dan JIT. Competitive
priorities dibentuk dengan analisis faktor (factor analysis) sedangkan untuk menyusun
kategori process choice diterapkan non-hierarchical clustering.
Hasil analisa menunjukkan process choice berkaitan erat dengan competitive priorities
yang diterapkan dalam persaingan, kecuali untuk competitive priorities pengiriman. Hal
ini mengindikasikan bahwa perusahaan manufaktur belum mempertimbangkan pengiriman
sebagai variabel yang penting untuk memberikan keunggulan kompetitif. Sebagian besar
plant yang dijadikan sampel juga masih mengikuti paradigma matrik produk-proses
dengan memposisikan dirinya berada pada diagonal matrik. Namun demikian, terdapat
beberapa plant yang memposisikan diri berada di luar diagonal matrik untuk memperjelas
posisinya dengan pesaing. Plant pada kelompok ini berhasil menghilangkan beberapa
trade-off dengan menerapkan teknologi dan praktek manajemen meskipun masih terdapat
dua trade-off yang belum berhasil untuk dihilangkan, yaitu biaya-kustomisasi dan biaya-
kualitas.
Keywords: competitive priorities, process choice, processing and designing technology,
JIT, quality program.

INTRODUCTION lead trade-offs with competing on cost since


Competitive priorities have shown to be a the utilization of both competing priorities
major determinant of manufacturing leads to higher cost and higher price (Wood
performance as well as to the overall business 1991). In this context, the prerequisite for the
performance (Vickery et al. 1993). In order to manufacturing is that how to minimize that
create competitive advantages, the trade-offs.
manufacturers should utilize some competitive Trade-off concept is based on focused
priorities, such as competing based on cost, factory proposed by Skinner (1974) explained
quality, time and customization simultaneously that the manufacturers are unable to perform
(Noble 1995). Previous studies of well in all competitive priorities equally at the
manufacturing companies indicated that same time. He further explains that one area
competing on flexibility and on quality may creates a competitive advantage, but at the
2005 Priono & Radhi 339

same time it raises expenses of others. of process design, product design technology,
According to Hayes and Schmenner (1978), it Just-In-Time (JIT) and quality programs. Some
is potentially dangerous for a company to of these variables are apparently useful to
compete by offering superior performance minimize contradiction between cycle time and
along with several competitive priorities. The inventory turnover.
company must select definitely one of Previous researches regarding the effort of
competitive priorities to avoid the trade-offs minimizing competitive priorities trade-off
among them. Through product-process matrix have been undertaken mostly in the USA and
concept, Hayes and Wheelwright (1979a) other West Countries, which their
suggest that a process selection should be manufacturing industries are in an advance
compatible well with one of the competitive phase (Safizadeh et al. 2000; Silveira and
priorities. By utilizing two competitive Slack 2001; Boyer and Lewis 2002; Flynn and
priorities in a process selection, it will lead Flynn 2000). Researchers have paid little
trade-off each other. For example, the selection attention to conduct the same research topic in
of the job shop process will utilize quality and developing countries, which most their
customization as competitive priorities, but it manufacturing industry are still in the growth
will be sacrifice delivery and cost. phase, like in Indonesia. Therefore, a similar
In contrast, the sandcone model of Ferdows study on this topic in Indonesia will make a
and De Meyer (1990) argues that significant contribution of theoretical and
manufacturing should follow a certain pattern practical interest.
in applying several competitive priorities
simultaneously. These include several RESEARCH QUESTIONS
competitive priorities, such as: competing on This study investigates the relationship of
quality, dependability, flexibility (speed), and process choice with the implementation of
cost efficiency. According to Noble (1995), manufacturing technologies and management
one or more competitive priorities can be initiatives to overcome the trade-off of
applied in the same time if another has competitive priorities in the Indonesian
previously achieved a minimum level of manufacturing industry. The propositions
manufacturing capability that will be able to related the trade-off focus on three research
eliminate the nature of manufacturing trade- questions as the following:
offs. In his study at tool industry in USA,
McDermott et al. (1997) found that 1. Is there compatibility between the process
competitive priorities trade-off decreased choice and selected competitive priorities?
gradually along with implementing process 2. Are the trade-offs resulted from
technology, such as: cellular manufacturing competitive priorities requiring similar
technology, just-in-time (JIT), continuous facilities easier to be eliminated?
improvement, and manufacturing information 3. Is the implementation of technology and
systems like flexible manufacturing system management initiatives able to eliminate
(FMS) and computer integrated manufacturing the trade-off of the selected competitive
(CIM). By implementing new manufacturing priorities?
technologies and methods, manufacturers are
able to reduce the gap of ability between rigid RESEARCH FRAMEWORK
flexibility and mass customization as well as
The result of previous research of
eliminate the trade-offs. Through employing
Safizadeh al et. (1996) which then be renewed
cluster analysis, Ahmad and Schroeder (2002)
by Safizadeh al et. (2001) found that process
examined several variables implemented to
choice determines type of trade-off among
minimize the trade-offs. The variables consist
340 Jurnal Ekonomi & Bisnis Indonesia Oktober

competitive priorities. Plants have to consider them, a process choice has more similiraties
process choice to be applied because there than the difference. For example, product
should be compatibility between choice oriented process choice would be capable of
process with competitive priorities. Process- producing a large number product with lower
oriented plants are more appropiate to cost. Conversely, a process oriented one
implement quality and customization, while increase the degree of customization without
product-oriented one should provide more sacrificing its low cost. The model of this
emphasis on cost and delivery. Incompatibility research is described graphically as Figure 2
between product structure and process below.
structure will have negative impact to plant
performance. The idea of Safizadeh al et. Figure 2. Research Framework
(2001) can be depicted graphically as Figure 1
Competitive
below. Process Plant
Priorities
Choice Trade-off Performance
Figure 1. Framework of Previous Research
Competitive Technology and
Process Priorities Plant
Choice Performance Management
Trade-off
Initiatives
Source: Developed from Safizadeh et al. (1996) and
LITERATURE REVIEW
Safizadeh et al. (2001).
A product-focused plant deploys automated
and special-purpose equipment produced in
Safizadeh al et. (1996) found evidence that very large volume. This kind of plants tends to
the selection of product structure which do not be capital intensive with specialized labor skill.
appropriate with process structure can be This production system bears high fixed cost
overcome with certain technology such as but low variable cost. Production capacity in
modular design. Unfortunately, Safizadeh al et. large volume enables plants to achieve
(1996) did not formulate these variables into economies of scale result in low product price.
their research hypothesis. The next research Heavy equipment, automated production
conducted by Ahmad and Schroeder (2002) system, and standardized product enable
identified some variables can be used to product-oriented plant to produce product in
overcome incompatibility between product low cost and fast (Hayes and Wheelwright
structure and structure process and at the same !978a).
time these technologies also facilitate plants to
minimize trade-off. If plants were successful to In contrast, a process-focused plant is
minimize trade-off, plants can apply several characterized with job shops producing low
competitive priorities simultaneously and lead volume and customized product. Process-
to better performance. Conversely, the failure oriented plants employ multipurpose
to minimize trade-offs deteriorates equipment, multi skilled labors, and jumbled-
performance. The study of Noble (1995) found flow of production systems are able to produce
that plant will reach optimum performance various product characteristics come from
using 4 competitive priorities simultaneously. different customers. Order variability inhibit
process-oriented plant to produce as fast as
Technology and management initiatives process oriented plant since each order require
influence do not effect process choice but they different raw material, flow of production, type
influece competitive priorities trade-offs of and labor skill. But the positive side of this
resulted from process choice. By implementing system is its ability to produce customized
2005 Priono & Radhi 341

products that meet customers’ order high different process choice to implement. This
degree of design quality. Based on explanation trade-off disappears because of improvement
above, the following hypothesis are offered: effort through quality program (Noble 1995).
H1a: The higher plants emphasize on process, From the argument above, we propose
the higher the plants emphasize on hypothesis as follow:
quality. H2a: There is a trade-off between cost and
H1b: The higher plants emphasize on process, quality
the higher the plants emphasize on H2b: There is a trade-off between cost and
customization customization
H1c: The higher plants emphasize on product, H2c: There is a trade-off between cost and
the higher the plants emphasize on delivery
delivery. H2d: There is not a trade-off between quality
H1d: The higher plants emphasize on product, and customization
the higher the plants emphasize on cost. H2e: There is not a trade-off between quality
Trade-offs among competitive priorities and delivery
requiring similar production facilities are H2f: There is not a trade-off between delivery
easier to be minimized. For example, trade-off and customization
between quality and customization is much
Position outside diagonal reflects
easier to be minimized than that between
incompatibility between product structure and
quality and cost. Both quality and
process structure. According to product-
customization are appropriate to be developed
process matrix framework, product oriented
in proces-product oriented plant using multi-
production system, such as job shop and
skill labor and multi-purpose equipment thus
disconnected line flow, should produce in low
the plants suffer high unit product cost. This
volume with low standardization. By using
system has low utilization of facilities and
multi purpose equipment and multi-skilled
extremely high variable cost (Heizer and
labor, this system capable of producing high
Render 2001).
quality and customized product. Conversely,
Oppositely, cost is appropriate to be continous flow is a very efficient process
developed in process oriented plant using choice which can produce high volume product
automated production system operated by but it ignores customization. Incompatibility
labors with a specific skill. An automated between product and process structure result in
production system operates efficiently with poor performance since they do not have
high utililizatoin of facilities result in low competitive advantage (Hayes and
product price and fast product delivery. A Wheelwright 1979a). Recent research suggests
similar case occurs in product-focused plant that to be competitive plants do not have to be
where cost and delivery contradiction will be positioned inside or near the diagonal.
easier to be improved since both of them Manufacturers’ decision to be outside diagonal
requiring process-oriented plant. The research is a strategic choice to differentiate them from
expect trade-off requiring similar production the other players in the industry (De Meyer and
facilities will no longer exist because of Vereecke 1996). This position can be
improvement efforts. successful, but success requires technology and
However, it is not impossible to eliminate management initiatives to overcome the
trade-off requiring different production system. incompatibility between product structure and
Safizadeh et al. (2000) found cost and quality process structure and minimize trade-offs.
trade-off is minimized despite they require
342 Jurnal Ekonomi & Bisnis Indonesia Oktober

Quality programs eliminate trade-off spite of strategic business unit, we select plant
between quality and cost through reducing level as our unit of analysis.
rework, scrap and process variance. Quality A total of 217 questionnaires were sent to
from the source principle of this program plant manager through mail survey followed
ensures to minimize process variance and by telephone interview. Of the total
product failure (Heizer and Render 2001). JIT questionnaires, the response rate is 40.01
principles such as waste elimination through percent from 21 various industries at two-digit
the simplification of manufacturing process are standard industry. Only two industry
able to minimize trade-off between delivery categories are not represented from a total of
and cost (Flynn et al., 1995). CAD enables 25 industry categories. Statistical comparison
manufacturers to share database for all related using t-test to check non-response bias did not
function results in dramatic cost reduction. show any differences with respect to plant
Computerize design allows designer to analyze performance.
various product without producing the
prototype. This technology facilitates Variables
manufacturers to reduce trade-off between cost
and customization (Heizer and Render 2001). Corbett and Van Wassenhove (1993)
We expect plants positioned off-diagonal argued that the use of several kinds
product-process matrix implement these management and technological initiatives
practice more intensively than those positioned could eliminate or at least minimize trade-off
on diagonal. Hence, we propose hypothesis as among competitive priorities. Ahmad and
follow: Schroeder (2002) classified these management
and technological initiatives into four
H3a: Plants positioned on upper product- categories: processing technology, product
process matrix diagonal implement technology design, management initiatives included JIT
and management initiatives more intensively and quality program, and process choices. The
than those positioned inside the diagonal. definition of the variables is shown in Table 1
H3b: Plants positioned on lower product- above.
process matrix diagonal implement technology To classify process choice from product
and management initiatives more intensively oriented to process oriented, we employed
than those positioned inside the diagonal. non-hierarchical cluster analysis using two
variables including orientation toward process
RESEARCH METHOD (PROCESS) and orientation toward product
Sample (PRODUCT). PROCESS is measured with
Samples consist of plants from medium and fixed sum scale with a total value of 100
large sized companies listed on Standard Trade classified into the following categories (in
& Industry Directory of Indonesia 2003 that percentages with a total value of 100): highly
were selected randomly as samples. These customized, somewhat customized, standard
plants are categorized medium and big sized with custom options, somewhat standardized
company with respect to asset capitalization. and highly standardized. Similarly,
These companies have more financial resource respondents were asked to classify their
to implement technology and management PRODUCT into these categories (in
initiatives than those of the smaller one. The percentages): one of a kind, small batch, large
most dominant plant has greatest probability to batch, repetitive/line flow, and continuous
contribute to overall business performance. In flow.
2005 Priono & Radhi 343

Table 1. Technology and Managerial Initiatives Operationanalization


Processing Technology
VENDOR We have a strong influence over the design of our process equipment
IN_HOUSE Percentage of equipment purchased from vendor which was then modified for
our use is ………%.
Product Design
CUST_INV Our customers are actively involved in the product design process.
CON_ENG The tooling of new products is not started until the final design is completed.
CAD Years of use computer aided design (CAD) technology…..years.
COM_PART Percentage of common parts among all products……...%
Managerial Practice
CONT_IMP Continuous improvement of quality is stressed in all work processes
throughout our plant.
QUAL_SUP Quality is the number one criterion in selecting supplier.
QUAL_CUS Quality is the number one criterion used by our customer in selecting us as
T supplier.
JIT We use JIT for daily control of operations.
JIT_SUPP Our suppliers deliver to us on a just-in-time basis.
CUST_JIT Our customers receive just-in-time deliveries from us.
Note: Respondents were asked to respond the question using 5 points Likert Scale. Strongly Agree: 5,
Agree: 4, Neutral: 3, Disagree: 2, and Strongly Disagree: 1.

ANALYSIS large suggesting that the four formed clusters


are heterogeneous. Relative value of standard
Table 2. Factor Analysis deviation within cluster to total standard
Factor Cronbach α deviation (15.677/110.410) is 0.142. The
ralative value of standard deviation indicates
Biaya 0.7358
the degree of homogenity of the member
Kualitas 0.8570
within the clusters. The lower the value, the
Pengiriman 0.7526
higher the homogenity and the relative value of
Kustomisasi 0.8660
0.142 suggesting that the member of the
As shown at Table 2 above, Confirmatory clusters are highly homogenous. Both of the
factor analysis with a Varimax rotation clustering variables have R2 value of 0.763
identified four competitive priorities with and 0.789 for PRODUCT and PROCESS
Cronbach α above the acceptance level of 0.70 respectively indicate that the clusters are well
(Cooper dan Schindler 2001). These four separated with respect to these variables.
factors explain 76.675 percent of the overall
variance while theother 23.235 percent are Table 3. Cluster Analysis
explained by unidentified factors.
Statistics Value
We employed several criteria as suggested t-value 0.000
by Miller and Roth (1994) to analyze the
Overall R2 0.279
feasibility of cluster analysis. The t-value of
0.000 suggests that both clustering variables R2 PRODUCT 0.763
contribute significantly to clustering process. R2 PROCESS 0.789
The overall R2 of 0.729 (above 0.50) is quite
344 Jurnal Ekonomi & Bisnis Indonesia Oktober

Process Choice and Competitive Priorities (1998) also found that the importance of
This study employed Spearman Corre- flexibility as competitive weapon increase
lation. Classification of process choice through when the process moves from continous flow
cluster analysis results in four clusters varied to job shop. Even though customization and
from product oriented to process oriented. We flexibility are two different constructs but they
label the most process oriented cluster as have strong relationship. A production system
customized and the most product oriented one must be flexible enough to produce customized
as standardized. To test hypothesis 1c and 1d, product (Corbett and Van Wassenhove 1993).
we assign score for each of process choice The ability to deliver product in timely
according to their sequence from process- manner is not considered important regardless
oriented up to product-oriented one, e.g. of process choice (H1c). Theoretically, we
standardized=1 and customized=4. We reserve expect delivery is important for product-
the values of these scores as we test hypothesis oriented plants, which can produce a large
1c and 1d., e.g. standardized=4 and custom- number of products very quickly through
mized=1. The correlation of the four factors heavy equipment and automation. One
and process choice are shown it Table 4. explanation of this phenomenon is fast
Examining the correlation between quality delivery ignored because it is not considered as
and process choice (H1a), we found significant a good competitive weapon in product-oriented
correlation as our expectation. This finding is manufacturers. Delivery will be more
similar to previous study of Miller and Roth important in process focused where
(1994) which found that quality is the second customized products are produced based on
highest rank competitive priorities after order from customers so that on-time delivery
flexibility for job shop. Moreover, they also is critical factor in this situation. In spite of the
found that quality is the top competitive fact that the relationship is not significant, the
priorities for all other priorities. Unfortunately, direction of the correlation behaves as our
this study does not examine the importance of expectation.
quality across four process choices therefore Highest correlation between cost and
we can not compare our result with theirs. process choice indicates that minimizing
Consistent with the observation of Miller product cost is the first criterion for
and Roth (1994) and Safizadeh et al. (2000), manufacturers during process selection and
customization in our samples achieved through product planning. This finding consistent with
employing process-oriented plant. prior study (Ward et al. 1998; Safizadeh et al.
Customization loses its importance as process 1996; Safizadeh et al. 2000) which found line
choice moves away from process-oriented flow is strongly linked to cost efficiency.
toward product-oriented. This finding also Compared with sandcone model which
confirms previous study of Safizadeh et al. suggests quality should has strongest
(1996) who proved that product flexibility is correlation with process choice because it
the most important for job shops. Ward et al. played as foundation for improving other
capabilities, this finding seems contradictory.

Table 4. Correlation between Process Choice and Competitive Priorities


Cost Customization Delivery Quality
Process Corr. Coeff. 0.289 0.258 0.007 0.226
Choice Sig. (2-tailed) 0.010* 0.023* 0.950 0.047*
* Significant at 5% (2-tailed).
** Significant at 1% (2-tailed).
2005 Priono & Radhi 345

The direction and significance of the found cost still correlate negatively with
correlation between process choice and quality and customization (flexibility) among
competitive priorities meet product-process World Class Manufacturing samples
matrix prescription. It also confirms previous eventhough they applied quality program
study shows that plants need to develop very already. Quality construct we embrace in this
different infrastructures in order to excel on study is only design quality, hence customer is
different dimensions of competitive paying higher prices for higher design quality.
performance (Flynn and Flynn 2000). Delivery This trade-off is inherent when manufacturers
is the only priority that does not has significant decide to select product focused or process
correlation with process choice (H1c) therefore focused plant as their process choice
Hayes and Wheelwright (1979a, 1979b) idea (Safizadeh et al. 2000).
that process choice selection and product This positive correlation between quality
planning are linked together still has great and customization suggests that improving
relevance although it is not fully supported. quality is accompanied with improving
customization capability. This evidence agrees
Competitive Priorities Trade-offs with previous study of Ferdows and De Meyer
To test hypothesis 2a until 2e, we (1990) who found that quality which provides
employed Spearman Correlation then the foundation for other competitive priorities
examined the correlation coefficients among correlate positively with customization.
capabilities to see whether they are traded-off There is interesting evidence when
or jointly emphasized. A positive correlation examining delivery with other three
means parallel development of two capabilities capabilities. Why do the trade-offs of cost-
while a negative correlation implies trading-off delivery (H2c), quality-delivery (H2e), and
one capability for another. Table 5 below customization-delivery (H2f) are not proved?
presents the correlation between capabilities. From empirical evidence above, we found that
As already noted at Table 4 above, among delivery is ignored when choosing process
all competitive priorities cost has the highest choice. As a result, delivery does not have
correlation with process choice therefore it is impact over other competitive priorities
not surprising to find cost contradict with both embedded in process choice. For instance,
quality (H2a) and customization (H2b). This when selecting competitive priorities cost,
finding agrees with previous empirical study quality, or customization, manufacturers do not
which found cost contradicts to others (Boyer evaluate whether their decision will have
and Lewis 2002). Flynn and Flynn (2000) also negative effect on delivery.

Table 5. Correlation among Competitive Priorities


Cost Delivery Quality
Corr. -0.030
Delivery
Sig. 0.793
Corr. -0.318 0.115
Quality
Sig. 0.004** 0.316
Corr. -0.298 -0.131 0.269
Customization
Sig. 0.008** 0.252 0.017*
* Significant at 5% (2-tailed).
** Significant at 1% (2-tailed).
346 Jurnal Ekonomi & Bisnis Indonesia Oktober

This evidence does not in line with previous diagonal. A plant is categorized as outside the
research of Boyer and Lewis (2002) which diagonal if its distance is more than 50.1 We
shows that plants emphasize on delivery place compare the entire characteristics of the three
a much lower emphasize on quality and groups plant to examine their effort to
customization. The similar case also occurs to minimize trade-offs. The separation of plants
delivery and flexibility. positioned far above and far below diagonal
brings us to special consequences. Plants
The Implementation of Technology and below the diagonal tend to compete relatively
Management Initiatives to Eliminate Trade- more on consistent quality, leads time and
offs responsiveness, and slightly more on price and
The purpose of these hypothesis testing is technical performance. Conversely, plants
to identify which of the technology and above the diagonal focus more on market
management initiatives may allow manu- related advantages, such as product image,
facturers to minimize trade-offs. We expect service, and also apparently innovativeness
off-diagonal plants implement these variable (De Meyer and Vereecke 1996). From these
higher than plants near or inside the diagonal characteristics we find that plants above the
matrix. diagonal are very similar with process-oriented
plant while those below the diagonal are very
This research identify 32 plants select close to product-oriented plant.
position near the diagonal, 24 plants far above
the diagonal and 22 plants far below the

Table 6. Implementation of Technology and Management Initiatives Based on Position


Near Diagonal far below Near Diagonal far above
Variables Diagonal Diagonal
T Sig.(2-tailed) T Sig.(2-tailed)
VENDOR -2.206 0.033* -2.839 0.007**
IN_HOUSE -1.372 0.177 -2.279 0.027*
CUST_INV 0.140 0.890 -2.321 0.024*
CON_ENG -4.917 0.000** -4.528 0.000**
CAD -0.971 0.337 -1.447 0.154
COM_PART -0.716 0.478 -1.635 0.108
CONT_IMP -1.932 0.060 -1.423 0.161
SUPP_INV -2.607 0.012* -1.476 0.146
QUAL_SUP -2.355 0.023* -2.079 0.015*
JIT -2.293 0.027* -2.277 0.027*
JIT_SUPP -4.093 0.000** -2.417 0.019*
CUST_JIT -1.537 0.131 -2.422 0.019*
PERFORMANCE -1.779 0.082 -1.672 0.100
* Significant at 5% (2-tailed)
** Significant at 5% (2-tailed)
2

2
This cut-off value for the bandwidth outside the diagonal was set based on the minimum value of variable PRODUCT
and PROCESS. Both PRODUCT and PROCESS has minimum value of 100. Because the distance above and below the
diagonal are equally important, the value of 50 represents the distance of a plant located on either side from the diagonal.
2005 Priono & Radhi 347

The vendors design processing equipment the variable is important for all plants deviate
tend to be general and frequently do not fully from the diagonal to overcome misalignment
meet the specific requirement of the between product design and process design
manufacturers. To address this problem, off- function. This technique assists to reduce
diagonal plants customize the process through trade-offs related to delivery because it allows
close relationship with vendor (VENDOR) or plants to produce in shorter time, reduce lead-
modify the equipment by them alone time and response to customer faster by
(IN_HOUSE). During modification, manufac- conducting several activities simultaneously
turers can integrate two dissimilar functions, (Herrmann and Chincholkar 2001/2002).
add new function, attach or eliminate unused Moreover, the advantages of this technique are
part. In some cases, specialized equipment is a higher for plants above the diagonal since their
source of order winning criteria (Heizer and core competencies are responsiveness and
Render 2002; p. 251). Plants below the lead-time (De Meyer and Vereecke 1996).
diagonal can not do this modification Theother method to cope with trade-off
IN_HOUSE. It is not surprising since their between cost and customization is the use of
equipment tend to be specific and vendors feel CAD which enables designer to investigates
hesitate to share their knowledge. Quite often more potential problems, shortens product
the vendors require manufacturers to sign a design phase, reduces cost, and allows a more
contract for continuity of equipment services rapid response to market. Centralized database
so that manufacturers depend on the vendor for allows related departments using the same
a long period of time. information results in dramatic cost reductions
This study includes customer involvement (Heizer and Render 2002; p. 284).
to ensure that product design process does not Unfortunately, this technology is not applied
sacrifice customer specification (CUST_INV). by all plant categories deviate from the
The earlier customer involvement during diagonal.
product design, the higher the level of product Involvement of other parties such as
customization (McCutcheon et al. 1994). We supplier (JIT_SUPP, SUPP_INV) and
do not find CUST_INV in product design customer (CUST_JIT, JIT_SUPP) is required
process for plants below diagonal because they to ensure that both quality program and JIT
rely on VENDOR only. Customer methods are applied holistically to gain
specification can be accommodated if optimal result (Vuppalapati et al. 1995;
VENDOR is combined with IN_HOUSE Sripavastu and Gupta 1997). Implementation
modification so that the equipment becomes of QUAL_SUP, JIT and JIT_SUP for all plants
more flexible. Another technique to far from the diagonal indicates that these
accommodate customer specification is the use variables are appropriate under all plant
of modular design (MODULAR). MODULAR categories. Implementing quality management
allows part of product to be made in high practices through QUAL_SUP increase the
volume to reduce fixed cost by achieving predictability of process, while employing JIT
economies of scale. MODULAR allows internally and JIT_SUPP can streamline a
customizaton in lower cost by means of production process under pull system (Flynn et
modifying the modules or adding features in al. 1995). All of these practices either applied
the final stage of production (Duray 2002). individually or simultaneously assist the
Unfortunately, plants below diagonal do not manufacturers to reduce cost, response
implement this method either. customer more quickly and increase product
High significance values of simultaneous quality. In short, these practices minimize
development process (CON_ENG) shows that trade-offs among cost, quality and delivery.
348 Jurnal Ekonomi & Bisnis Indonesia Oktober

To accommodate the uncertainty in should be built after all other capabilities attain
customers’ order and fluctuation of production a certain acceptable level (Ferdows and De
schedule, plants above the diagonal involve Meyer 1990).
customer in JIT practice (CUST_JIT). In general, our finding consistent with
Inventory can be reduced significantly through proposed hypothesis hence accept both H3a
the use of linked data that enable production and H3b. Plants occupying off-diagonal
system connected to customer purchasing positions implement technology and
department (Chase et al. 2001; p. 407-408). managerial initiatives higher than those on-
Plants below the diagonal do not involve their diagonal to overcome trade-offs. These two
customer in JIT practice because they are groups apply slightly different approach to
facing problem from various customer taste in overcome trade-offs because the two groups
low volume. emphasize different competitive priorities.
Plants below the diagonal involve supplier Emphasizing different competitive priorities
in production activity (SUPP_INV) to ensure result in different types of trade-off they are
the continuity of their production. A little facing.
suspension in these system causes
manufacturers suffered huge loss because of CONCLUSION AND IMPLICATION
high fixed cost of the system. The The findings of this study provide
manufacturers need to guarantee that the interesting answers to research questions
materials are supplied as expected to ensure mentioned in the beginning of this article.
production activity run normally. Conversely, Manufacturers do not necessarily align their
plants above the diagonal do not cooperate process choice with competitive priorities as
with supplier because of production schedule suggested by Hayes and Whelwright (1979a).
fluctuation. High degree of product variation Recent emerging managerial practices and
and quick new product introduction foster this technology are useful to solve the problem
plant category to look for new alternative of concerning competitive priorities contradiction
raw materials. This group of plants assumes facing by the manufacturers. Technology
applying this variable is extravagance because indeed improves the performance of
of their difficulties to forecast their competitive priorities, but the manufacturers
requirement accurately. still have to make choice which one is the most
CONT_IMP and JIT result in synergies if important. However, Indonesian manufacturers
applied together and therefore, applying both are still implement these technologies partially
these two management initiatives minimize so that they do not produce optimum result.
trade-off more effectively instead of Perhaps, most Indonesian manufacturers think
implementing either one (Vuppalapati et al. the techologies are still too expensive to adopt.
1995; Sripavastu and Gupta 1997). Despite our Trade-offs resulted from competitive
samples still implement them partially, they priorities requiring similar facilities easier to
are able to minimize trade-off included quality- be eliminated. However, two type of trade-offs
customization and quality-delivery, but trade- are remain exist involving cost-customization
off between quality and cost remain exist. and cost-quality. These two types of trade-offs
From this statistical result we can not refute involves cost since cost is least important
the hypothesis that quality program facilitates competitive priorities among manufacturers.
the manufacturers to cope with trade-off This does not mean that technology and
between quality and cost. Most probably, management initiatives are not succesful in
manufacturers are still focusing on building improving cost performance. Trade-offs
capabilities other than cost, because cost related to cost becauses manufacturers do not
2005 Priono & Radhi 349

consider cost reduction is as important as other International Journal of Operations and


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this is one reason why Indonesian Ferdows, K. and A. De Meyer 1990. Lasting
manufacturers’ product found difficulities improvement in manufacturing
when compete with foreign product in performance. Journal of Operations
international market. Management 9 (2): 168-184.
The main limitation of this research is that Flynn, B.B., and E.J. Flynn (2000). The
we use cross sectional data. Cross sectional relationship between quality and other
data only give us portrait at a particular point dimensions of competitive performance:
of time. We can not examine the dynamic trade-off or compatibility?. Academy of
nature of trade-off which is changing over time Management Proceedings 2000, OM B1-
(Silveira and Slack 2001). Next research B6.
should be conducted longitudinally to observe
Flynn, B.B., S. Sakakibara, and R.G.
the progress of improvement efforts. There is a
Schroeder. 1995. Relationship between JIT
probability that plants lack of strategic
and TQM: practice and performance.
consensus between policy maker (manager)
Academy of Management Journal 38 (5):
and the operator. To address this problem, next
1325-1360.
research should not rely on a single respondent
only. Hayes, R.H., and G.P. Pisano. 1994. Beyond
the world class: The new manufacturing
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Jurnal Ekonomi dan Bisnis Indonesia
Vol. 20, No. 4, 2005, 351 - 367

INDUSTRIAL ORGANIZATION: A CASE STUDY


OF INDONESIAN MANUFACTURE
Tri Widodo
Universitas Gadjah Mada

ABSTRAK

Structure-Conduct-Performance (SCP) merupakan isu sentral dalam Industrial-


Organization (IO). Analisis SCP biasanya menggunakan pendekatan parsial dan linier
sederhana, Structure mempengaruhi Conduct dan Performance. Dalam dunia nyata,
Structure, Conduct dan Performance memiliki hubungan yang terkait satu dengan yang
lain (interaktif). Paper ini menggunakan pendekatan analisis model SCP interaktif untuk
menganalis SCP industri manufaktur Indonesia dan mengaplikasikan model ekonometrik
persamaan simultan. Paper ini berkesimpulan bahwa konsentrasi tidak dapat dijadikan
variabel eksogen untuk perilaku perusahaan-perusahaan (conduct) dan kinerja pasar
(performance) seperti dalam paradigma SCP.
Keywords: Structure-Conduct-Performance; Industrial Organization; Interactive Model.

INTRODUCTION (in 1980s) have applied some export


In the last two decades, manufacture promotion policies and continued to apply ISI
sectors have taken important role in East Asia, focusing on more capital intensive and skilled-
Japan, Newly Industrializing Countries (NICs labor intensive. As a result, the domestic
i.e. Hongkong, South Korea, Taiwan) and market is integrated with the world
ASEAN countries. The share of manufacture international market. The world economic
sectors in Gross Domestic Product (GDP) has development might be a new threat and
increased tremendously in those countries. In problem for national international trade
East Asia, manufacture sectors have driven development (Karseno 1995). World Trade
strongly by their manufacture export Organization ratification, establishing regional
(Mohamed and Hall Hill,1988). economy (such as APEC and AFTA) and
arriving some new comers (Cina and Vietnam)
In the historical perspective, Indonesia has might also be new threats for Indonesia.
applied some industrialization policies/strate-
Globalization becomes a new phenomenon
gies such as Import Substitution Industria-
that is not avoidable by all countries in the
lization (ISI) and then Export Promotion (EP).
world. The level of production penetration into
The ISI policies created a fast growth in
markets becomes higher and higher. In
industrial sectors but it was unsustainable
contrast, space and time dimension -which
(Hadjam et al 1989). Manufacture outputs
were main restriction in international trade-
grew in small and restricted domestic market;
can be solved easily as a result of the science
therefore they were not competitive in the
and technology developments.
world international market.
To promote the sustainability of manu- Almost of manufacture outputs are trada-
facture growth, the governments of Malaysia, ble goods. International trade plays important
Philippine, Thailand (in 1970s) and Indonesia role in the success of industrialization process
352 Jurnal Ekonomi & Bisnis Indonesia Oktober

(Poot, 1992). Export performance of a country industrial concentration. Furthermore, lack of


depends on some factors effecting supply and competitive pressures may contribute to
demand conditions. In short, competitive and managerial slack and inefficiency in
comparative advantages will determine the production.
competitiveness of exported products. They are The causes and consequences of the
summarized in the industrial organization. structure of industry are two of the concerns of
Therefore, a study of industrial organization is the industrial organization field. A basic
important in analyzing the interrelationship framework of this field is the structure-
between factors impacting on performance of a conduct-performance (SCP) framework of
manufacture output in a market. This research industrial analysis (Martin 1988:3). In this
is addressed to answer some questions: What basic view, the market structure (its
factors determine the structure, conduct and organizational characteristics: particularly
performance (SCP)? How do the structure, degree of concentration and conditions of
conduct and performance interrelate? entry) determines the behaviors (conducts) of
the firms in the market regarding prices, sales,
LITERATURE REVIEW employment, advertising, research and
The most essential contribution of development and so on. The conducts of the
contestability theory, particularly for public firms determines performance, particularly
policy, is its insinuation that industry structure profits and efficiency. There is a sense in
is determined endogenously and simulta- which the study of industrial economics
neously with the pricing, output, advertising amounts to fleshing out the relationship outline
expenditure and other decisions of the firm in Figure 1.
comprising industry. The claim contrast with Many researches have concentrated on the
older theories of industrial organization such as effect of the concentration ratio, the percentage
the structure-conduct-performance (SCP) of output represented by leading four (or three
paradigm which presented an analytical and or eight) firms in industry, a measure of
empirical framework that dominated industrial structure of an industry, on conduct, such as
economics for many years (Moschandreas advertising, and on performance, such as profit
2000). According to this paradigm, industry (Weis 1971, Comanor and Wilson 1979; Hay
structure determines the conduct of firms and and Morris 1979; Scherer 1980; Waterson
the performance of the industry. That implies 1984). The concentration-profit relationship is
that the fewer firms in an industry the more one of the most thoroughly tested of all
likely it is that they will have a propensity to hypotheses in economics (Weis, 1974). A
collude. Prices will consequently tend to be voluminous empirical work has attempted to
above the competitive level and entry pre- the test the prediction that structure determines
vention and other anti-competitive strategies performance.
will be more prevalent the higher the degree of

Figure 1. Linear Structure-Conduct-Performance framework

Structure: Conducts:
Performances:
Number and Size Distribution of sellers Collusion
Profitability
Number and size distribution of buyers Strategic behavior
Efficiency
Product differentiation Advertising/research and
Progressiveness
Entry conditions development (R&D)
Source: Martin (1988)
2005 Widodo 353

But since it not possible to construct an index relationships, which build on the SCP
which encompasses all, or even the main, hypothesis, and can be tested the role played
structural features of an industry many empi- by concentration.
rical researches attempt to infer the relation- The linear SCP model depicted in Figure 1
ship between structure and performance by presumes very simple causal relationships. In
examining one feature, usually market concen- facts, the structure-conduct-performance model
tration, on some measures of performance, that industrial relationships are not so simple
usually profitability. Moschandreas (2000) but complex and interactive (Phillips 1974).
notes that research carried over three decates More recently, the group of economists
or more by Bain (1956), Stigler (1968), Weiss associated with what is known as the ‘new
(1974) and others has consistently indicated a industrial organization’ theory treats conduct
positive although occasionally weak relation- as an equilibrium concept exogenously deter-
ship between market concentration and profits. mined. The no-cooperative Nash Equilibrium
In contrast, there are dissenting voices. Several is commonly adopted. In their models conduct
studies report an insignificant negative and the initial demand and supply conditions
(Holtermann 1973; Clarke 1984) or positive determine the performance of the market and
(Khalizadeh 1974) relationship between con- the number of firms that will exist in the long
centration and profits while other (Geroski run (Moschandreas 2000). The transaction cost
1984) have found that the relationship is non- approach to business organization has also
linear. shed doubts on the simple one-way causation
Various other aspects of industrial conduct implied by the simple SCP paradigm.The
and performance have also been related to linear structure-conduct-performance has been
concentration and other variables. Variables augmented to reflect the interactions among
such as prices, wages, advertising, research structure conduct and performance that occur
and development expenditures, and in real world market. The structure-conduct-
productivity have all been related to performance interaction suggested by Martin
concentration and other variables. Each of (1988) is presented in Figure 2. This research
these studies can be considered a single will analyze the interactive structure-
equation from a larger and simultaneous- performance-conduct framework in Indonesian
equation model of industrial organization manufacture.

Figure 2. The Interactive Structure-Conduct-Performance framework

Progressiveness

Technology Profitability
Structure

Performance
Strategy

Demand
Conduct

Sales efforts
Source: Martin 1988
354 Jurnal Ekonomi & Bisnis Indonesia Oktober

METHODOLOGY (K/L), and advertising, measured by


advertising-sales ratio (A/S). Performance,
Data and Estimation
involving the social performance of the
Data used in this paper is obtained for 30 industry, is represented by two variables: price
three-digit (ISIC, International Standard change, measured by relative change in price
Industrial Classification) manufacturing Indus- (Δp, defined as pt/pt-1) and profit, measured by
tries for the 1994-1995 period. A linear version net profit on the net worth (Π).
of the model is then estimated using both
The exogenous variables fall into two
ordinary least squares (OLS) and two stages
categories. First, those are factors that may be
least square (2SLS) techniques.
treated as 'underlying considerations',
especially, price and income elasticity of
Model
demand (εp and εI) and the minimum efficient
In analyzing the structure-performance- size (MES). Second, those are factors that are
conduct of Indonesian manufacture, this paper endogenous to the overall economy but treated
will apply simultaneous equation suggested by as exogenous for any particular industry,
Intriligator et al (1975) with some extension. namely the real wage (w), the growth in the
Table 1 shows the six endogenous variables of value of shipments (g) and the relative change
the model. Market structure is indicated by two in direct cost (Δc). The real wage is assumed to
variables: concentration, measured by the four- be set by aggregate labor markets, which cut
firm concentration ratio based on the value of across all industries. As the growth in
shipments (CR), and entry, measured by the shipment and the change in direct costs, they
relative change in the number of firms (ΔN, reflect considerations that are, from an input-
defined as Nt/Nt-1). output stand point, respectively, 'downstream'
Conduct, involving the decision of the and 'upstream' from any particular industry. An
firm, is represented by two variables: capital expanded model would treat some of the
intensity, measured by the capital/labor ratio exogenous variables as endogenous.

Table 1. Variables of the Simultaneous-Equations Model of Industrial Organization

No. Variables
1. Endogenous Variables
Structure Module
1) CR = concentration ratio (CR4)
2) ΔN = relative change in number of firms
Conduct Module
1) K/L = capital-labor ratio
2) A/S = advertising-sales ratio
Performance Module
1) Δp = relative change in price
2) Π = profit rate on net worth
2. Exogenous Variables
Underlying-considerations module
1) εp = price elasticity of demand (negative)
2) εI = income elasticity of demand
3) MES = minimum efficient size (weighted average of the total asset size class)
Factor external to a particular industry
1) w = real wage
2) g = growth in the value of shipment
3) Δc = relative change in direct cost
2005 Widodo 355

Tabel 2. Simultaneous-Equation Model of Industrial Organization


Structure Conduct
1) CR = f1(K/L , A/S , Π , εp , g) 3) K/L=f3(CR , w)
+ + + - - + +
2) ΔN = f2(CR , A/S, Π , MES) 4) A/S=f4(CR , Π , εp)
- - + - + + -
Performance
5) Δp=f5(CR , K/L , Δc)
+ - +
6) Π=f6(CR,A/S, MES , g , εI)
+ + + + +

The econometric simultaneous model is The six equations of the model and the
presented as follows: expected sign of coefficients of all variables of
the model are specified in Table 2. It is by no
⎛K⎞ ⎛ A⎞
CR = α 0 + α 1 ⎜ ⎟ + α 2 ⎜ ⎟ + α 3 Π + means claimed that the model is either
⎝L⎠ ⎝S⎠ (1) definitive or exhaustive. Rather it is an attempt
α 4ε p + α 5 g + ui to represent the SCP paradigm. The variables
incorporated and relationships indicated were
⎛ A⎞ chosen on the basis of three considerations-
ΔN = β 0 + β 1 CR + β 2 ⎜ ⎟ + β 3 Π +
⎝S⎠ (2) their roles in the SCP paradigm, their use in
β 4 MES + u previous studies, and that availability of the
i
pertinent and utilizable data.
⎛K⎞
⎜ ⎟ = φ 0 + φ 1 CR + φ 2 w + ui (3) RESULT
⎝L⎠
The result of both estimation techniques
⎛ A⎞ i.e. ordinary least square (OLS) and two-stage
⎜ ⎟ = γ 0 + γ 1 CR + γ 2 Π + γ 3 ε p + ui (4)
⎝S⎠ least square (2SLS) is presented in Table 3.
Several finding appear from estimation of this
⎛K⎞ model, particularly the 2SLS coefficient and
Δp = ϕ 0 + ϕ1 CR + ϕ 2 ⎜ ⎟ + ϕ 3 Δc + ui (5)
⎝L⎠ (asymptotic) standard errors. One set of
findings concerns the several two-way
⎛ A⎞ relationships of the model, in which one
Π = ξ 0 + ξ 1 CR + ξ 2 ⎜ ⎟ + ξ 3 MES +
⎝S⎠ (6) variable both influences and is influenced by
ξ 4 g + ξ 5 ε p + ui another.
Table 3. Industrial Organization Simultaneous Model, Estimated for 30 Three-Digit Manufacturing Industries 356
Jurnal Ekonomi & Bisnis Indonesia
Oktober
2005 Widodo 357

The first is that between advertising-sales barrier to entry or not are presented.
ratio and the concentration ratio: A/S exerts a Advertising does appear to reduce entry, but at
statistically insignificant positive influence on the same time, it appears to have no
CR, and CR exerts a statistically insignificant statistically significant effect on concentration.
positive effect on A/S. The relationship Thus advertising may create a barrier to the
between CR and the profit rate Π has been a entry of new firm with out changing the degree
major implication of the SCP paradigm. The of concentration in the industry.
estimated model, however, indicates that Π The fifth set of finding relates to the two
exerts a statistically significant negative techniques of estimation, OLS and 2SLS.
influence on CR, and CR exerts a statistically Comparing the estimates obtained using OLS
insignificant negative effect on Π. It indicates with those obtained using 2SLS indicates the
that higher profitability lower CR, vice versa. effect of the estimation technique. Seven
The third and the last of two-way relationship important shifts take place in moving from
is that between A/S and Π. According to the OLS to 2SLS estimates:
estimate in Table 3, A/S exerts statistically
significant positive influence on Π, while Π • The influence of Π negative and
exerts a insignificant positive influence on insignificant on ΔN using OLS but positive
A/S. The second set of findings concerns the and significant using 2SLS
one-way relationship of the estimated model, • The influence of MES positive and
specifically the lack of statistically significant insignificant on ΔN using OLS but
influence of CR on ΔN. negative and insignificant using 2SLS
The third set of findings relates to the role • The influence of Π negative and
of concentration. This construct has played a insignificant on A/S using OLS but positive
central role in the SCP literature, but the result and significant using 2SLS
suggest that while concentration does have • The influence of εp positive and
some place in industrial-organization relation- insignificant on A/S using OLS but
ship, it perhaps does not occupy the central negative and insignificant using 2SLS
place it has assumed as a result of an
inadequately tested acceptance of the SCP • The influence of A/S negative and
paradigm. While concentration does have a insignificant on Π using OLS but positive
statistically significant effect on capital and insignificant using 2SLS
intensity, it has no significant influence on • The influence of εp positive and
entry. Nor does it have a significant influence insignificant on Π using OLS but negative
on the two conduct of decision of the firm with and significant using 2SLS
regard to capital intensity and advertising or on
the two performance variables of the change in CONCLUSION
price and the profit rate. Even the central
Several conclusions come forward from
doctrine of the SCP paradigm that
this study. First, the SCP paradigm may be
concentration leads to higher productivity is
improperly giving to much weight to
not supported by the evidence. Furthermore,
concentration as an explanatory variable for
concentration can not itself be explained on the
industry conduct and performance. In the case
basis of consideration such as advertising.
of Indonesian manufacture, the estimated
These finding concerning the influence and
model indicates that profit exerts a statistically
role of the concentration ratio in the system
significant negative influence on concentra-
pose serious questions about its central role in
tion, and concentration exerts a statistically
the literature on industrial organization.
insignificant negative effect on profit. Varia-
The fourth set of findings relates to the ble advertising-sale ration exerts statistically
role of advertising. The evidence points to significant positive influence on profit, while
answer the question of whether advertising is a
358 Jurnal Ekonomi & Bisnis Indonesia Oktober

profit exerts a insignificant positive influence at the Econometric Society 3rd World
on the advertising-sale ratio. In the case of Congress, Toronto.
Indonesian manufacture, concentration does Karseno, A. R, 1995. Efisiensi Manufaktur dan
not occupy the central place of the SCP
Peran Teknologi di Indonesia. Paper
paradigm. Concentration does have a
presented in Seminar Internasional Lustrum
statistically significant effect on capital
ke-8 Fakultas Ekonomi UGM. Yogyakarta.
intensity; it has no significant influence on
entry. Concentration can not itself be explained Karseno, A. R, and Tri Widodo, 1996. Efisiensi
on the basis of consideration such as (teknik, skala, alokatif) unggulan produk
advertising. The influence and role of the manufaktur Indonesia. Research funded by
concentration ratio in the system pose serious MM-UGM. Unpublsihed.
questions about its central role in the literature Khalilzabeth, S.J. 1974. ‘Market structure and
on industrial organization. Advertising does price-cost margins in UK manufacturing
appear to reduce entry, but at the same time, it industries. Review of Economics and
appears to have no statistically significant Statistics, 54:64-76.
effect on concentration. Second, it is possible
to specify and estimate a simultaneous- Mohamed, A. dan Hall Hill, 1988.
equation model of industrial organization. Industrialisasi di ASEAN. LP3ES. Jakarta.
Third, the OLS and 2SLS techniques provide Martin, S. 1988. Industrial Economics: Eco-
different estimates, casting some doubt upon nomic Analysis and Public Policy. Mac-
previous single-equation studies. millan Publishing Company. New York.
Moschandreas, M. 2000. Business Economics.
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Bain, J.S. 1956. Barrier to New Competition. Poot, H., Arie, K., dan Jaap, C.J., 1992.
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Badan Pusat Statistik (BPS). Industrial Statistic. Gadjah Mada University Press, Yogyakarta.
Indonesia Porter, E. M. 1990. Competitive Advantage of
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losses in US manufacturing’. American Industrial Organization. In M.D.
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Holterman, S.E. 1973.’Market structure and Economics. Amsterdam: North-Holland
Economics Performance in UK Publishing Company.
Manufacturing Industry’. Journal of Weiss, L.W., 1974. The Concentration-profit
Industrial Economics, 27: 359-68. relationship and antitrust. In H.J
Intriligator, M.D., J.F. Weston and H. De Goldschmid, H.M. Mann, and J.F. Westen,
Angelo, 1975. An econometric test of the Eds., Industrial Concentration: The New
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in industrial organization. Paper presented Company.
2005 Widodo 359

Appendix

A. 1. Estimation of Equation 1 (OLS)


Dependent Variable: CR
Method: Least Squares
Date: 11/24/02 Time: 07:22
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 136.6732 60.92362 2.243353 0.0344
RKL -0.024385 5.282122 -0.004617 0.9964
RAS 22.55822 24.269 0.929508 0.3619
PHI -410.6111 213.149 -1.926404 0.066
PE 0.270246 0.285018 0.948169 0.3525
G -82.44661 54.47823 -1.513386 0.1432
R-squared 0.265007 Mean dependent var 40.504
Adjusted R-squared 0.111884 S.D. dependent var 21.80224
S.E. of regression 20.54641 Akaike info criterion 9.060106
Sum squared resid 10131.72 Schwarz criterion 9.340345
Log likelihood -129.9016 F-statistic 1.730678
Durbin-Watson stat 1.702376 Prob(F-statistic) 0.16592

A.2. Estimation of Equation 2 (OLS)


Dependent Variable: DN
Method: Least Squares
Date: 11/24/02 Time: 07:18
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 1.02901 0.065273 15.76474 0
CR 0.001554 0.00126 1.233928 0.2287
RAS 0.384021 0.145799 2.633901 0.0143
PHI -0.461869 1.199721 -0.384981 0.7035
MES 0.046518 0.042684 1.089821 0.2862
R-squared 0.372919 Mean dependent var 1.134463
Adjusted R-squared 0.272586 S.D. dependent var 0.142594
S.E. of regression 0.121616 Akaike info criterion -1.22488
Sum squared resid 0.369763 Schwarz criterion -0.99135
Log likelihood 23.3732 F-statistic 3.71681
Durbin-Watson stat 2.388939 Prob(F-statistic) 0.016576
360 Jurnal Ekonomi & Bisnis Indonesia Oktober

A.3. Estimation of Equation 3 (OLS)


Dependent Variable: RKL
Method: Least Squares
Date: 11/24/02 Time: 07:25
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 1.379586 0.366916 3.759951 0.0008
CR 0.000242 0.008 0.030237 0.9761
W 0.00669 0.025587 0.261444 0.7957
R-squared 0.002554 Mean dependent var 1.392647
Adjusted R-squared -0.071331 S.D. dependent var 0.907418
S.E. of regression 0.939224 Akaike info criterion 2.807114
Sum squared resid 23.81782 Schwarz criterion 2.947233
Log likelihood -39.1067 F-statistic 0.034566
Durbin-Watson stat 0.998187 Prob(F-statistic) 0.966067

A.4. Estimation of Equation 4 (OLS)


Dependent Variable: RAS
Method: Least Squares
Date: 11/24/02 Time: 07:26
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 0.045942 0.090881 0.505524 0.6174
CR 0.001041 0.001575 0.661103 0.5144
PHI -1.022915 1.796953 -0.56925 0.5741
PE 0.001351 0.002118 0.637806 0.5292
R-squared 0.057641 Mean dependent var 0.075325
Adjusted R-squared -0.051093 S.D. dependent var 0.163674
S.E. of regression 0.167803 Akaike info criterion -0.60849
Sum squared resid 0.732104 Schwarz criterion -0.42166
Log likelihood 13.12729 F-statistic 0.530109
Durbin-Watson stat 2.174144 Prob(F-statistic) 0.665606
2005 Widodo 361

A.5. Estimation of Equation 5 (OLS)


Dependent Variable: DP
Method: Least Squares
Date: 11/24/02 Time: 07:34
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 1.135778 0.024399 46.55022 0
CR -0.000275 0.000428 -0.643259 0.5257
RKL -0.021797 0.010176 -2.142052 0.0417
DC 0.00081 0.004131 0.196033 0.8461
R-squared 0.162429 Mean dependent var 1.09561
Adjusted R-squared 0.065786 S.D. dependent var 0.051439
S.E. of regression 0.049718 Akaike info criterion -3.04133
Sum squared resid 0.064269 Schwarz criterion -2.85451
Log likelihood 49.61999 F-statistic 1.680711
Durbin-Watson stat 2.389503 Prob(F-statistic) 0.195592

A.6. Estimation of Equation 6 (OLS)


Dependent Variable: PHI
Method: Least Squares
Date: 11/24/02 Time: 08:11
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.

C 0.050212 0.063763 0.787487 0.4387


CR -0.000338 0.000217 -1.557242 0.1325
RAS -0.006512 0.025682 -0.253544 0.802
MES 0.000921 0.007322 0.125792 0.9009
G -0.011414 0.055858 -0.204343 0.8398
IE 7.39E-05 0.000569 0.129851 0.8978
R-squared 0.128867 Mean dependent var 0.024057
Adjusted R-squared -0.052619 S.D. dependent var 0.020145
S.E. of regression 0.020668 Akaike info criterion -4.74358
Sum squared resid 0.010252 Schwarz criterion -4.46334
Log likelihood 77.15362 F-statistic 0.710067
Durbin-Watson stat 1.594369 Prob(F-statistic) 0.621741
362 Jurnal Ekonomi & Bisnis Indonesia Oktober

B. 1. Estimation of Reduced Equation 1 to Get CRhat


Dependent Variable: CR
Method: Least Squares
Date: 11/24/02 Time: 09:54
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 110.8249 56.7793 1.951853 0.0627
PE 0.099255 0.236686 0.419353 0.6787
IE 0.486854 0.546956 0.890116 0.3822
MES 15.81716 6.466392 2.446057 0.0222
W 0.297558 0.577089 0.515619 0.6108
G -73.133 51.28393 -1.426041 0.1667
R-squared 0.283668 Mean dependent var 40.504
Adjusted R-squared 0.134432 S.D. dependent var 21.80224
S.E. of regression 20.28392 Akaike info criterion 9.03439
Sum squared resid 9874.494 Schwarz criterion 9.314629
Log likelihood -129.5158 F-statistic 1.900799
Durbin-Watson stat 2.019069 Prob(F-statistic) 0.131609

B. 2. Estimation of Reduced Equation 2 to Get DNhat


Dependent Variable: DN
Method: Least Squares
Date: 11/24/02 Time: 10:04
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 1.530017 0.301092 5.081568 0
PE 0.004796 0.001245 3.852901 0.0007
IE 0.007396 0.002894 2.555594 0.0171
MES 0.053685 0.033163 1.61882 0.118
G -0.430829 0.271917 -1.584415 0.1257
R-squared 0.509475 Mean dependent var 1.134463
Adjusted R-squared 0.430991 S.D. dependent var 0.142594
S.E. of regression 0.107562 Akaike info criterion -1.47048
Sum squared resid 0.289242 Schwarz criterion -1.23695
Log likelihood 27.0572 F-statistic 6.491457
Durbin-Watson stat 2.482036 Prob(F-statistic) 0.001001
2005 Widodo 363

B. 3. Estimation of Reduced Equation 3 to Get RKLhat


Dependent Variable: RKL
Method: Least Squares
Date: 11/24/02 Time: 10:06
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 4.012131 2.214856 1.811464 0.0816
PE 0.028105 0.009292 3.024626 0.0055
W 0.000595 0.021941 0.027103 0.9786
G -2.615941 2.013019 -1.299511 0.2052
R-squared 0.303178 Mean dependent var 1.392647
Adjusted R-squared 0.222775 S.D. dependent var 0.907418
S.E. of regression 0.799983 Akaike info criterion 2.515113
Sum squared resid 16.63928 Schwarz criterion 2.701939
Log likelihood -33.72669 F-statistic 3.770747
Durbin-Watson stat 1.274951 Prob(F-statistic) 0.022658

B. 4. Estimation of Reduced Equation 4 to Get RAShat


Dependent Variable: RAS
Method: Least Squares
Date: 11/24/02 Time: 10:08
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C -0.260474 0.471541 -0.55239 0.5856
PE 0.001298 0.00195 0.665608 0.5118
IE 0.004302 0.004533 0.949086 0.3517
MES -0.032265 0.051936 -0.621235 0.5401
G 0.308614 0.42585 0.724701 0.4754
R-squared 0.086841 Mean dependent var 0.075325
Adjusted R-squared -0.059264 S.D. dependent var 0.163674
S.E. of regression 0.168454 Akaike info criterion -0.5733
Sum squared resid 0.709419 Schwarz criterion -0.33976
Log likelihood 13.59944 F-statistic 0.594373
Durbin-Watson stat 2.139176 Prob(F-statistic) 0.66995
364 Jurnal Ekonomi & Bisnis Indonesia Oktober

B. 5. Estimation of Reduced Equation 5 to Get DPhat


Dependent Variable: DP
Method: Least Squares
Date: 11/24/02 Time: 10:10
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 0.706423 0.11378 6.208664 0
PE -0.001345 0.000471 -2.855084 0.0085
W 0.000773 0.001563 0.494638 0.6252
G 0.361797 0.10248 3.530413 0.0016
DC 0.002556 0.004716 0.542106 0.5925
R-squared 0.463742 Mean dependent var 1.09561
Adjusted R-squared 0.37794 S.D. dependent var 0.051439
S.E. of regression 0.04057 Akaike info criterion -3.42056
Sum squared resid 0.041148 Schwarz criterion -3.18702
Log likelihood 56.30835 F-statistic 5.404831
Durbin-Watson stat 2.144092 Prob(F-statistic) 0.002815

B. 6. Estimation of Reduced Equation 6 to Get Phihat


Dependent Variable: PHI
Method: Least Squares
Date: 11/24/02 Time: 10:13
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 0.00659 0.057734 0.114146 0.9101
PE 0.000428 0.000241 1.779986 0.0877
IE -5.52E-05 0.000556 -0.099172 0.9218
MES -0.004662 0.006575 -0.709016 0.4851
W -0.000101 0.000587 -0.172718 0.8643
G 0.014864 0.052146 0.28505 0.7781
R-squared 0.132515 Mean dependent var 0.024057
Adjusted R-squared -0.048211 S.D. dependent var 0.020145
S.E. of regression 0.020625 Akaike info criterion -4.74777
Sum squared resid 0.010209 Schwarz criterion -4.46753
Log likelihood 77.21656 F-statistic 0.733236
Durbin-Watson stat 1.943644 Prob(F-statistic) 0.605674
2005 Widodo 365

C. 1. Estimation of Equation 1 (TSLS)


Dependent Variable: CR
Method: Least Squares
Date: 11/24/02 Time: 10:17
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 768.0672 3857.233 0.199124 0.8438
RKLHAT -153.3588 959.7001 -0.159799 0.8744
RASHAT 63.99336 117.1505 0.546249 0.5899
PHIHAT -3835.781 1540.705 -2.489627 0.0201
PE 5.969512 27.0382 0.220781 0.8271
G -437.0436 2515.75 -0.173723 0.8635
R-squared 0.283668 Mean dependent var 40.504
Adjusted R-squared 0.134432 S.D. dependent var 21.80224
S.E. of regression 20.28392 Akaike info criterion 9.03439
Sum squared resid 9874.494 Schwarz criterion 9.314629
Log likelihood -129.5158 F-statistic 1.900799
Durbin-Watson stat 2.019069 Prob(F-statistic) 0.131609

C. 2. Estimation of Equation 2 (TSLS)


Dependent Variable: DN
Method: Least Squares
Date: 11/24/02 Time: 10:19
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 0.549304 0.119127 4.611087 0.0001
CRHAT 0.009831 0.002935 3.349616 0.0026
RASHAT 0.635769 0.530038 1.199479 0.2416
PHIHAT 6.740051 3.256738 2.069571 0.049
MES -0.043451 0.059757 -0.72713 0.4739
R-squared 0.515134 Mean dependent var 1.134463
Adjusted R-squared 0.437556 S.D. dependent var 0.142594
S.E. of regression 0.10694 Akaike info criterion -1.48208
Sum squared resid 0.285905 Schwarz criterion -1.24855
Log likelihood 27.23125 F-statistic 6.640161
Durbin-Watson stat 2.412498 Prob(F-statistic) 0.000875
366 Jurnal Ekonomi & Bisnis Indonesia Oktober

C.3. Estimation of Equation 3 (TSLS)


Dependent Variable: RKL
Method: Least Squares
Date: 11/24/02 Time: 10:21
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 0.459381 0.604521 0.759909 0.4539
CRHAT 0.022953 0.014358 1.598619 0.1215
W 0.007335 0.024459 0.299909 0.7665
R-squared 0.088769 Mean dependent var 1.392647
Adjusted R-squared 0.021271 S.D. dependent var 0.907418
S.E. of regression 0.897715 Akaike info criterion 2.716712
Sum squared resid 21.7591 Schwarz criterion 2.856831
Log likelihood -37.75068 F-statistic 1.315128
Durbin-Watson stat 1.204763 Prob(F-statistic) 0.285091

C.4. Estimation of Equation 4 (TSLS)


Dependent Variable: RAS
Method: Least Squares
Date: 11/24/02 Time: 10:24
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C -1.14897 1.460185 -0.786866 0.4385
CRHAT 0.008823 0.012631 0.698527 0.491
PHIHAT 42.51085 47.55374 0.893954 0.3795
PE -0.017794 0.021535 -0.826291 0.4162
R-squared 0.063387 Mean dependent var 0.075325
Adjusted R-squared -0.044683 S.D. dependent var 0.163674
S.E. of regression 0.167291 Akaike info criterion -0.6146
Sum squared resid 0.72764 Schwarz criterion -0.42778
Log likelihood 13.21904 F-statistic 0.586536
Durbin-Watson stat 2.187876 Prob(F-statistic) 0.629253
2005 Widodo 367

C.5. Estimation of Equation 5 (TSLS)


Dependent Variable: DP
Method: Least Squares
Date: 11/24/02 Time: 10:25
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 1.189834 0.031784 37.43558 0
CRHAT -0.000297 0.000767 -0.387311 0.7017
RKLHAT -0.059469 0.017473 -3.403546 0.0022
DC 0.000374 0.003649 0.102603 0.9191
R-squared 0.36797 Mean dependent var 1.09561
Adjusted R-squared 0.295044 S.D. dependent var 0.051439
S.E. of regression 0.043189 Akaike info criterion -3.3229
Sum squared resid 0.048497 Schwarz criterion -3.13608
Log likelihood 53.84354 F-statistic 5.04577
Durbin-Watson stat 1.832699 Prob(F-statistic) 0.006898

C.6. Estimation of Equation 6 (TSLS)


Dependent Variable: PHI
Method: Least Squares
Date: 11/24/02 Time: 10:28
Sample: 1 30
Included observations: 30
Variable Coefficient Std. Error t-Statistic Prob.
C 0.137108 0.273726 0.500896 0.621
CRHAT -0.000341 0.001972 -0.172718 0.8643
RASHAT 0.356161 0.253508 1.404931 0.1729
MES 0.012217 0.036172 0.337748 0.7385
G -0.119961 0.211279 -0.567786 0.5755
IE -0.001421 0.000971 -1.463424 0.1563
R-squared 0.132515 Mean dependent var 0.024057
Adjusted R-squared -0.048211 S.D. dependent var 0.020145
S.E. of regression 0.020625 Akaike info criterion -4.74777
Sum squared resid 0.010209 Schwarz criterion -4.46753
Log likelihood 77.21656 F-statistic 0.733236
Durbin-Watson stat 1.943644 Prob(F-statistic) 0.605674
Jurnal Ekonomi dan Bisnis Indonesia
Vol. 20, No. 4, 2005, 368 - 382

PROBLEMS OF THE INDONESIAN SUGAR INDUSTRY:


AN INSTITUTIONAL ECONOMICS PERSPECTIVE
Ahmad Erani Yustika
Universitas Brawijaya
Malang

ABSTRACT

Diantara sekian banyak komoditas pertanian yang memainkan peran strategis di


Indonesia, gula merupakan salah satu produk yang mendapatkan perhatian sangat besar
dari pemerintah. Masalahnya, sejak beberapa dekade terakhir, industri gula di Indonesia
mengalami kemerosotan yang luar biasa, baik karena faktor internal maupun eksternal.
Akibat persoalan ini, Indonesia yang semula menjadi eksportir gula terbesar kedua di
dunia, saat ini justru menjadi salah satu negara importer gula terbesar di dunia. Secara
umum, bila dipetakan, masalah pada industri gula di Indonesia berakar dari empat faktor
beikut: (i) inefisiensi pada level petani; (ii) inefisiensi pada tingkat pabrik gula (iii)
kebijakan pemerintah yang tidak efektif; dan (iv) perdagangan produk gula sangat distortif
dalam pasar internasional. Tulisan ini, dengan cara yang berbeda, berargumentasi bahwa
sebagian dari penyebab kemunduran industri gula nasional disebabkan oleh inefisiensi
kelembagaan (institutional inefficiency), baik pada level kebijakan kelembagaan
(institutional environment) maupun kesepakatan kelembagaan (institutional arrangement).
Keywords: sugar industry, institutional environment, institutional arrangement,
transaction costs.

INTRODUCTION inflation, sugar is an important commodity in


Among various plantation products that the Indonesian economy (Susila and Susmiadi,
have strategic roles in Indonesia, sugar is one 2001:1). Its role as a job provider also
commodity that continually gets attention from strengthens the important role of the sugar
industry in Indonesia. This strategic role
the government.1 Concern has increased
causes the government to make frequent
recently, caused by many factors. As one of the
interventions in the sugar industry through
primary needs and as a determinant of
many production and trading policies.
Unfortunately, in the last two decade, the sugar
1 industry in Indonesia began to face many
The sugar industry in Indonesia reached its glory days
in 1930, when Indonesia was still colonized by the awkward problems. One of these has been the
Dutch. At that time Indonesia became the second trend for import volume to continuously
biggest exporter in the world. This gave rise to the increase, while at the same time sugar
saying “the sugar industry is the corky wood place
where the Netherlands floats.” The success of the sugar production in the country tends to decrease
industry can be attributed to two things: the (Susila, 2002:A4-1).
management system in planting and the cheap land and
low labor wages involved in the sugar industry. See
Mubyarto, et al, Tanah dan Tenaga Kerja Perkebunan:
Kajian Sosial Ekonomi, Aditya Media, Yogyakarta,
1992, p. 113
2005 Yustika 369

Table 1: Performance of the Indonesian Sugar Industry in the Past, 1910-1970


No Description 1910 1920 1930 1940 1952 1960 1965 1970
1 Number of factories 182 183 179 118 50 55 55 55
2 Production (ton mil.) 1.3 1.5 2.9 1.6 0.5 0.7 0.8 0.7
3 Export (ton mil.) 1.3 1.5 2.8 0.9 - - 0.1 -
4 Import (ton mil.) - - - - - - 0.1 0.1
5 Area (ha thousand) 126 157 92 92 48 73 87 82
6 Production (ha/ton) 10.2 10.6 17.2 17.2 9.1 8.9 8.8 8.7
Source: Indikator Ekonomi; Furnivall, 1944:338; Mubyarto, 1969:41; Mubyarto, 1977:31. As quoted by
Ibrahim, 2003:6
Because of heavy damage to factories import bill and eventually achieving self-
during the Revolution, post-independence sufficiency (Brown, 1982:39; Mardjana,
exports never exceeded the 1954 figure of just 1995:96; Bachriadi, 1995:35).34
212,000 tons for the whole of Java, and they The experience of the TRI program shows
then rapidly fell away, ceasing altogether after that the individual smallholders frequently
1966. The sugar industry survived but have not received the full benefits of the
henceforth produced only for the domestic program to which they are entitled (Brown,
market and exported only the by-product 1982:59; Mardjana, 1995:96-97). First, farm
molasses (Dick, 1995:45). Table 1 shows that size: the efficient cultivation of cane generally
the number of sugar mills decreased requires blocks of land at least ten hectares in
drastically, from 182 units in 1910 to only 55 area. With average farm sizes in Java of less
factories in 1970.23 In order to cope with this than 0.5 ha, smallholders have had to find
problem, in April 1975 the Government issued ways to amalgamate their land, or at least to
Presidential Instruction (Inpres) 9/1975, setting farm cooperatively, if they are to have any
up the Intensified Smallholder Cane (Tebu chance of cultivating cane profitably. Second,
Rakyat Intensifikasi, hereafter TRI) program under the program, the landholder became the
(Mubyarto, 1977:29; Brown, 1982:39; Isma’il, cultivator and the mill, in a sense, became a
2001:4). Briefly put, the program had two contractor to the farmer. It is in connection
objectives: changing the basic structure of the with the provision of these services that most
industry from one in which the mills grew cane of the new conflicts between landholders and
on land rented from smallholders to one in mills have arisen. Third, there have been
which the smallholders themselves took on the problems related to the institutional setting
entrepreneurial role producing cane on their (management) of mills (sugar factories) that
own land and raising the nation’s total
production of refined sugar, reducing the
3
This program is modeled on the Bimas (Bimbingan
Massal/Mass Guidance) system, which aimed to
2
Nowadays in Indonesia there are 63 sugar mills (PG), modernize the farming enterprise through intensification,
which are 54 PG owned by the government which are using modern production methods such as fertilizer,
managed by nine state-owned entreprises pesticides and high-yielding varieties. It was supported
(BUMN/PTPN) with a capacities of 72% and nine sugar by government credit at low interest rates, and many
mills that are managed by privately-owned entreprises government institutions such as the BRI (Indonesian
(BUMS) with capacities of 28%. From a location aspect, People’s Bank), KUD (Village Unit Cooperative), Bulog
50 sugar mills are in Java with people smallholder (The National Food Agency) and regional governments
pattern and 13 sugar mills are outside of Java with HGU were involved (Basri and Flaming, 1991). For more
(right to engage an enterprise) of dry land. See M. Yamin details, see I Ketut Mardjana, Ownership or Management
Rahman, Keragaan Pasar Gula Domestik Pasca Problems? A Case Study of Three Indonesia State
Demonopoli Bulog, Proceeding of P3GI Technical Enterprises, Bulletin of Indonesian Economics Studies,
Meeting, P3GI, Pasuruan, 2002, p. A1-2 – A1-3 Vol. 31, No. 1, April 1995, p. 96
370 Jurnal Ekonomi & Bisnis Indonesia Oktober

usually places farmers in the marginal position, 61.3% and out of Java is 38.7%. Plantation
for example, in the calculation of sugar content areas in Java are mostly owned by farmers
(rendemen). As seen in Table 2, since (86%), while outside of Java only 7% are
implementing TRI policy all productivity owned by farmers and 93% are owned by
indicators worsened compared to the previous BUMN (state-owned enterprise) and private
era. With this background, this paper focused plantations. At the national level, farmers’
on efforts to describe the institutional problems sugarcane plantation area is 56% and the
of Indonesian sugar industry. remaining 44% are owned by sugar mills
From the explanation, it can be concluded (Rahman, 2002:A1-2).
that part of problem in the Indonesian sugar From the aspect of production, for the last
industry is caused by inefficiency of five years sugar production tended to decrease
institutions, both “institutional environment” from 2.187 million tons in 1997, to 1.928
(government policies) and “institutional million tons in 1998, then 1.801 million tons in
arrangement” (agreement among economic 1999, but then increased to 1.896 million tons
units). With this background, this paper in 2000, and increased again to 2.025 million
focused on efforts to describe the institutional tons in 2001 (Table 4). From another aspect,
problems of Indonesian sugar industry. The sugar consumption rates tended to increase
approach of analysis uses the institutional with the growth of the population and
economics perspective, especially transaction food/drink industries. To cover the deficit, it
cost economics. Transaction cost economics is was necessary to import sugar in a great
used to analyze the relation between economic volume. Even in 1999, the total import was
actors in the sugar industry (external bigger than the sugar production in the
transaction costs) and the magnitude of country.45 This condition is aggravated by the
transaction costs at incurred sugar mills and by tendency to reduce the price of import sugar
sugarcane farmers themselves (internal from year to year (Rahman, 2002:A1-1). In
transaction costs). detail, the development of sugar imports from
1997 to 1999 showed continual increase. In
THE ROLE OF THE SUGAR INDUSTRY 1997 sugar import was 1.36 million tons, then
IN INDONESIA in 1998 and 1999 it was 1.7 and 2.19 million
Table 3 shows that the plantation area tons, respectively, or an average increase of
planted with sugarcane is wide enough 37% every year. But in 2000 sugar import
compared with other plantation plants in decreased to 1.55 million tons and decreased
Indonesia. From this size aspect, sugarcane again to 1.28 million tons in 2001 (Rahman,
occupied the third largest area after palm oil 2002:A1-3).
and rubber commodities. In 2001, for example,
the area planted by sugarcane was 406.5
thousand ha, less than the areas of palm oil
(2,704.5 thousand ha) and rubber (539
thousand ha). The sugarcane area is remaining
stable from year to year (even increasing
slightly), whereas land area of other
commodities tends to decrease every year. This 4
Indonesia has been a sugar-importing country since
indicates that the sugarcane commodity is one 1967. This happened due to increasing demand for sugar
domestically, while the rate of national sugar
of the most important products in the productivity was low. See Dianto Bachriadi,
plantation sector in Indonesia. If we compare Ketergantungan Petani dan Penetrasi Kapital: Lima
based on region, plantation area in Java is Kasus Intensifikasi Pertanian dengan Pola Contract
Farming, Akatiga, Bandung, 1995, p. 34
2005 Yustika 371

Table 2: Indonesian Sugar Productivity, 1965 – 1998


Sugarcane/ha Sugar content Sugar/ha
No Sugarcane farming enterprise system
(ton) (%) (ton)
1 Before TRI era (1965-1975) 89.3 10.09 9.01
2 Transition era (1976 – 1982) 78.5 9.46 7.42
3 TRI era (1983 – 1998) 70.7 7.58 5.40
Source: Data P3GI. In: Sumardiko, 2000 (Appendix 3)
Table 3: Planted Areas of Indonesian Large Estates at the Beginning of the Year by Type of
Crops 1997-2001 (thousand ha)

Type of Crops 1997 1998 1999 2000 2001


Perennial crops
Rubber 557.9 549.0 545.0 541.0 539.0
Coconut 120.2 126.1 93.6 94.5 94.6
Palm oil 1,739.1 1,878.1 2,397.8 2,548.9 2,704.5
Coffee 61.8 62.5 63.2 63.2 62.9
Cocoa 146.3 151.3 154.6 159.2 162.5
Tea 89.3 91.2 91.6 91.7 91.7
Kapok 5.1 5.1 5.2 4.9 4.9
Cinchona 2.3 0.6 1.3 1.3 1.3
Annual crops
Sugarcane 378.1 405.4 391.1 405.2 406.5
Tobacco 4.5 5.7 5.2 5.2 5.1
Rosella 2.5 0.6 1.6 1.6 1.3
Note: 1) Harvested Area 2) Directorate General of Estates
Source: BPS, 2001
Table 4: Production of Indonesian Large Estates by Type of Crops 1997-2001 (thousand tons)
Type of Crops 1997 1998 1999 2000 2001
Perennial crops
Rubber 330.5 332.6 293.7 336.2 328.3
Coconut 2)3) 72.7 87.9 90.9 91.7 92.7
Palm oil 4,081.1 4,013.1 4,454.5 4,531.1 4,595.9
Palm kernel 927.5 912.1 1,012.4 1,034.2 1,047.9
Coffee 30.6 28.5 27.5 27.7 28.7
Cocoa 65.9 60.9 58.9 60.6 65.3
Tea 121.0 132.7 126.4 127.9 129.3
Kapok 3) 0.7 0.9 1.1 1.0 1.1
Cinchona 0.5 0.4 0.9 0.9 0.9
Annual crops
Sugarcane1) 2,187.2 1,928.7 1,801.4 1,896.4 2,025.1
Tobacco 1) 7.8 7.7 5.8 6.3 5.1
Rosella 1) 9.6 3.7 2.3 2.7 2.2
Note: 1) Including production with raw material from smallholders’ estates
2) Copra equivalent
3) Directorate General of Estates
Source: BPS, 2001
372 Jurnal Ekonomi & Bisnis Indonesia Oktober

The average performance of the sugar activities are predicted to cost about Rp 350
industry in Indonesia can be seen in Table 5. billion for four years. These activities are
The data apparently shows that almost all conducted at two levels of organization
aspects of the sugar industry in Indonesia (Departemen Pertanian, 2002:3). First, at the
experience a reduction of performance national level the “Operational Unit of
prominently, except land size, which relatively National Sugar Industrial Revitalization” was
increases. In the period of 1930-1940, for established with the function to guide, monitor,
example, land size of only about 95 thousand and evaluate the implementation in the field.
ha produced almost 1.5 million tons of sugar. Members of this unit include the Department
This occurred because most of the area used of Finance, Department of Agriculture,
was wetland that can produce higher yields Department of Industry and Commerce,
(137 tons/ha) and a seed system without ratoon Ministry of BUMN, P3GI (Indonesian Sugar
(seed applied for one planting season) so that Research Institute) and APTR (Smallholder
its sugar content (sucrose) is very high Sugarcane Farmers Association). Second, in
(11.7%).56 With this performance, it is not the field the “sugar seed industry company,
surprising that production in which period was ratoon removing service, and irrigation” will
16-tons sugar/ha. Yet, this achievement be established. Sugar Seed Industry Company
continuously worsened until the period of is established in every PTPN/PT of Sugar in
1995-2000 when production of sugar was 1.8 Java. Its members include of PTPN/PT sugar,
million tons yearly (increasing about 20% regional APTR of PTPN/PT sugar, local
compared with the period of 1930-1940), government, and interested investors.
whereas the land size planted increased about
400% compared with the period of 1930-1940.
This occurred because most of the sugar land
in the period of 1995-2000 was dry land so that
sugar productivity was very low (70 tons/ha)
and the ratoon system was used (many times
planting season, even up to 15 times) so that
sugar content (sucrose) rates were very low
(6.89%). So it can be predicted that in the
recent period production would only be 4.82
tons of sugar/ha.
Concerning the sugar industry performance
that has continually worsened, in 2002 the
government set out the “Acceleration Program
of National Sugar Productivity Development,”
with the hope that it can improve sugar quality
and productivity in Indonesia.67 These targets to increase sugar productivity by developing land
size, crystal (sugar), and sugarcane productivity. It is
expected, for example, in 2007 that sugarcane land size
5
This is known as the Reynoso system, which is replacing will reach about 385 thousand ha, crystal (sugar)
sugar area from dry land with wetland. This replacing production will reach 3 million tons, sugarcane
aims to develop plants’ productivity by giving them productivity 88.11 tons/ha, and crystal (sugar)
growth land that has good drainage. See Dianto productivity 7.74 tons/ha (see Appendix 1). If the targets
Bachriadi, ibid, p. 31 can be achieved, then in 2007 the government will not
6
It is hoped that by the “Acceleration Program of need to import sugar to fulfill domestic sugar needs. Of
National Sugar Productivity Development,” performance course, this will not be easy because there are many
of the sugar industry in Indonesia will increase so that problems that must be solved by the national sugar
the objectives of the national sugar reliance will be industry, from farmers, to sugar mills, to government
achieved in 2007. The government has set up specific policies themselves.
2005 Yustika 373

Table 5: Average Performance of Indonesian Sugarcane and Sugar for the Period 1930-2000
Land Sugarcane Sucrose White sugar Total white
Period
(ha) (tons/ha) content (%) (tons/ha) sugar (tons)
1930 – 1940 95.099 137.3 11.70 16.06 1,485,099
1983 – 1987 287.676 76.3 7.97 6.08 1,748,363
1998 – 1994 379.669 76.3 7.45 5.77 2,190,084
1995 – 2000 378.703 70.0 6.89 4.82 1,829,094
Year of highest production reached in every period
1930 196.592 129.4 11.55 14.95 2,938,205
1986 303.740 79.2 8.05 6.38 1,936,525
1992 402.486 79.1 7.17 6.30 2,534,197
1997 386.884 72.3 7.83 5.66 2,190,185
Source: Soepardi, 2002:A9-3

INSTITUTIONAL PROBLEMS OF THE more intensively done by sugarcane farmers.78


INDONESIAN SUGAR INDUSTRY In other words, decreasing productivity is
caused by behavior changes in sugarcane
Problems that have been encountered by
plantations from high-input to low-input as
the sugar industry in Indonesia recently are
rational reactions to changes in the ratio of
very complex, and are both internal and
input-output price (Sukarso, 1999:14). Beyond
external. Generally, if we categorize, the sugar
this, decreasing productivity is also triggered
industry has four basic problems, i.e. (Susila,
by the changing of sugarcane land type, from
2002:A4-8): (i) inefficiency at the farmers’
using wetland to dry land. As seen in Table
level; (ii) inefficiency at the sugar mill level;
1.6, up until 1998 wetland percentage was only
(iii) government policy has not effectively
29.4% of total land planted by sugar; the
stimulated the development of the national
remaining 70.6% was dry land. The changing
sugar industry; and (iv) the sugar industry and
of this land type has very big influences
trading are very distorted in the international
because of the different fertility rates. In 1999,
market. First, identified inefficiency at the
average sugarcane productivity in wetland was
farmers’ level comes from the ratoon planting
64.2 tons/ha, while sugarcane productivity in
pattern system that makes sugar productivity
dry land was 57.3 tons/ha (Kuntohartono,
decrease. In this ratoon system, planted seed
2000:16).89
can be used many times each planting season
(even up to 15 times) so it can produce bad 7
sugarcane quality. Ideally, seed can only be Widening ratoon sugarcane plants occurred intensively
after the rent sugarcane system was forbidden and after
used twice for each planting season. Sugarcane sugarcane was developed in dry land. Besides,
farmers use the ratoon system because they motivation to manage ratoon sugarcane comes from the
cannot afford to buy expensive seed every assumption that production costs can be reduced without
disturbing the crops, the scarcity of labor, and the
planting season. According Soekarso increased limiting of land that can be cultivated with
(1999:19), after 1988 ratoon plants dominated sugarcane. See Kuntohartono and Hendroko,
sugarcane plants in Indonesia (for wetland and Peningkatan Produktivitas Keprasan, Paper presented at
P3GI Technical Meeting, P3GI, Pasuruan, 1995, p. Pleno
dry land), so the total reached 80%; plants that 7-2
have been ratoon for three times are 20.45%. It 8
Decreasing productivity is also caused by the cut-load-
seems that this condition continuously carry system that seems inefficient because there is no
adequate coordination between sugarcane farmers and
occurred, with the ratoon system usage being
the sugar mill. In this condition, there often exist cases in
which sugarcane that has been cut down cannot be
374 Jurnal Ekonomi & Bisnis Indonesia Oktober

Table 1.6: Development of Indonesian Sugar- farmers who are entitled to receive credit and
cane Area Based on Land Types (in simultaneously collect their guarantees, while
hectare) the cooperative has the duty to distribute their
credit. In the implementation, usually farmers
Year Wetland Dry land Total
received credit from cooperatives is often late
1994 146.028 276.662 424.690
(about two months delay).910 Finally, sugar
1995 135.737 285.169 420.906
import by producer countries make national
1996 135.847 265.452 401.299
sugar industries collapse. The import sugar that
1997 118.286 268.592 386.878
is sold at a lower price is not a result of higher
1998 108.864 261.401 370.265
efficiency compared with Indonesian sugar,
Source: P3GI. In: Soekarso, 1999:17 but is caused by government intervention in
Second, inefficiency at the sugar mill level sugar-producing countries, such as input and
is caused by the sugar mills being too old and export subsidies.1011 In the United States, for
by management of the sugar mills that is still example, the government since 1981 has
traditional. This reality means that sugarcane consistently used domestic policies to support
cannot be well-processed (milled) so the result the agricultural sector, such as with input
is not maximal. If we describe based on subsidies (credits). The policy is presently
ownership, privately-owned sugar mills are formulated as the “Farm Security and Rural
generally more efficient than are state-owned Investment Act of 2002 (2002 Farm Act),” by
sugar mills (Prabowo, 1998:12). This is which farmers get price guarantees in the form
because most of the privately-owned sugar of loans equal to about US$18/lb for sugarcane
mills are more newly established so that their and US$22.9/lb for sugar-beet. Under this
technology is better and they are managed with policy, about 67% of the income of American
a more professional management system sugar producers derives from price
compared with state-owned sugar mills. Third, supports/subsidy policy (Davados and Kropf,
government policies are not effective because 1999; as quoted by Susila, 2002:A4-2).
of lack of implementation of the policies, for In short, the Indonesian sugar industry
example credits coming to farmers were very presently faces the same situation as does
late. One of sugarcane farmers’ credit sources
originating from a sugar mill/cooperative,
where the money comes from the government 9
Sugarcane farmers stated that their production is not
program distributed through assigned banks. optimal because their credit is not received on time. For
example, sometimes farmers cannot fertilize the plants
Banks predetermine then coordinate with sugar in the pre-planting period because credit has not already
mills and cooperatives to distribute their been given. As a consequence of the late fertilizing,
credits. Sugar mills usually select those sugarcane quality is not optimal, which decreases the
farmers’ revenue.
10
directly milled by the sugar mill, or sugarcane that So far, both developed and developing countries (sugar
actually should be cut down is not cut because the sugar exporter and importer countries), have not seemed to
mill cannot receive it. Certainly this condition causes the decrease the tariff because of each country’s own
quality of the sugarcane to worsen. Other writers see that interest. Even countries such as the Philippines, India,
decreasing productivity occurred as a result of the and Pakistan are giving strong protection to their own
sugarcane payment system and the system of benefit and sugar industries by increasing the import duty tariff of
risk division, which are not in accordance with farmer import sugar. The same policy is also conducted in
enterprise. The farmers are always encouraged to send many developed countries, where they still impose a
fresh-clean-sweet sugarcane to the sugar mill, but they high import tariff on sugar, such as Japan (955.04%),
do not respond to the suggestion because the production European Union (491.19%), and USA (357.40%). See
organizational system and the payment system do not Sigit Subiantoro, Upaya Peyelematan Pergulaan
give appropriate incentives. See Gunawan Soekarso, Nasional dari Kebangkrutan, Proceeding of P3GI
Gula Nasional: Kondisi Sekarang dan Masa Datang, Technical Meeting, Pasuruan, 2002, p. D1 – 8. In
Gula Indonesia, Vol. XXIV, No. 2, April – June 1999, p. comparison, the Indonesian Government imposes low
14 import duty. See Gunawan Sukarso, ibid, p. 15.
2005 Yustika 375

Fiji’s, with what its government calls “core concerned with whether sugar productivity
inefficiencies.” The series of core inefficiencies targets will be improved. What must not be
are: (i) low sugarcane quality; (ii) cane forgotten is that the issues of development are
burning; (iii) mill inefficiencies; (iv) transport not only concerned with systems of planting,
inefficiencies; and (v) payment systems to finding new seed varieties, and land type
farmers (Snell and Prasad, 2001:261-262). change; but also with the structuring of
According to some research, the inefficiency efficient economic institutions so that yield-
of the sugar industry is caused by a lack of raw share and cut and planting schedules are
materials and decreases in productivity and beneficial for both parts, especially for sugar
sugar content (Isma’il, 2001:6-9), milling farmers. Without improvement of the
process inefficiency (Martoyo, 2000:10), and institutional aspects, it will be difficult to
sugar loss during cut-load-carry/TMA improve the performance of the sugar industry
(Darmawan, et al, 2000:6). However, this as a whole.
research did not study sugar industry Second, management and technology cause
inefficiency from an institutional perspective a decrease in sugar mill performance. Some
(Arum, 2000:39), in which the institutional assumptions state that in general sugar
factor is very likely to be the source of sugar industries in Indonesia are still efficient,
industry inefficiency. These have been very although there are about 27 sugar mills that
specifically pointed towards institutional have problems and are inefficient. According
reforms aimed at reducing “political to International LMC (1997), in the case of
interference” in the industry, improving efficiency, Indonesian sugar industries occupy
farming practices, and related measures. In the 21–30 ranks from 62 sugar producers in the
view of the World Bank, the Indonesian sugar world, with production costs of US$288 – 310
industry had moved from being a low-cost per ton. As a comparison, average production
sugar producer to a high-cost producer. Yield- costs of the 15 countries most efficient are
share payment systems to sugarcane farmers, US$301.5 per ton (Husodo, 1999:14). Yet
failure to invest in new equipment and the given the fact that the total number of sugar
expansion of production onto marginal lands mills in Indonesia nowadays remains at 64
were seen as the likely causes for declines in units (compared with the total number of sugar
productivity. mills in 1930 which reached 182 units), the
If they are simplified in an issue’s schema assumption that sugar mills in Indonesia are
for the national sugar industry, the problems of not efficient is reasonable. One of the reasons a
Indonesia’s sugar industry can be found in sugar mill is closed is because of the
Appendix 2. First, the cropping system is not inadequacy of raw material (sugarcane) from
optimal. As described above, a cropping sugarcane farmers. However, what we should
system which is not optimal is caused by many not ignore is management performance of the
factors, for example: (i) cut-back system sugar industry that is bad (especially state-
(ratoon) used by sugarcane farmers; (ii) yield- owned sugar mills) as a result of high spend-
share system that does not give sugarcane control. For example, in the process of buying
farmers incentive to produce better crops; (iii) equipment (machines), sugar mill management
planting and cut systems that are not well- must propose to PTPN and its decision usually
coordinated; and (iv) spread-out land takes a long time to be realized, which disturbs
dominated by dry land. All these processes the process of production. Indeed, this problem
ultimately cause a decrease in sugar includes an institutional aspect, something that
productivity, bad sugar quality, and low sugar cannot be understood by most people.
content (sucrose) rate. Therefore, sugar
development issues should be mainly
376 Jurnal Ekonomi & Bisnis Indonesia Oktober

Third, government policy and international price of domestic sugar products unable to
market distortion do not support the interests compete with world sugar prices. Of course,
of the domestic sugar industry. So far, the this also involves an institutional
government holds control of national sugar (environment) problem, i.e. government failure
industry policy through a series of policies to create regulations that allow the sugar
established, input policy, marketing, price industry to get insurance from policies that
determination, and international trading. support operational activities efficiently.
Unfortunately not all the policies benefit the Therefore, the decreasing performance of
domestic sugar industry, and even less so the the Indonesia sugar industry is actually caused
sugarcane farmers. Presidential Instruction No. by inefficiency of institutions1314, especially in
9/1975 about TRI (Intensified Smallholder managing the relationships among economic
Cane) that began to run between 1985-1988 is actors in the sugar industry (institutional
regarded as the most oppressive policy for arrangement). The institutional inefficiency
sugarcane farmers in the history of the can be detected in the high transaction costs in
Indonesian sugar industry. Then, producer the sugar industry, both as farmers’ and as
countries that give high subsidies to domestic sugar mills’ burdens. From the perspective of
sugar so that it can be sold at a cheap price to the sugarcane farmers, the institution that
the Indonesian market cause international manages farmers’ relationships with
market distortion. Additionally, producer cooperatives and sugar mills are not based on
countries protect their domestic market by the same level agreement and are not done
imposing a very high import duty so that sugar transparently so that farmers often lose the
from abroad cannot enter.1112 By comparison, opportunity to make an economic profit
the Indonesian government reduces subsidies (opportunity cost). For example, sugarcane
continuously to the sugar industry and imposes farmers, theoretically, may easily and freely
a very low import duty,1213 which makes the get letter of delivery order (SPTA) from the
sugar mill, but, in fact, it is not so. Sugarcane
11
There are few countries in the world that do not farmers must pay for getting SPTA or do not
intervene in their domestic sugar markets. Perhaps this get it at all so that they must join with other
is because both temperate and tropical countries can
grow sugar. Regardless of the motives for intervention,
farmers (or through brokers). This means
the result is that about three-quarters of the sugar grown farmers have an additional expense. Sugarcane
in the world is consumed in the country of production. farmers must even pay special costs that are
See Anne O. Krueger, The Political Economy of not related to their activities, for example, for
Controls: American Sugar. In: Lee J. Alston, Thrainn
Eggertsson, and Douglass C. North, (eds.), Empirical security and as donations to the village. The
Studies in Institutional Change, Cambridge University result can be predicted that this pattern
Press, Cambridge, 1996, p. 176 ultimately will increase the transaction costs of
12
Based on the Ministry of Industry and Trade Decree sugarcane farmers.
(SK Memperindag) No. 230/MPP/Kep/6/1999, the
government imposes import duty of 20% for raw sugar
and 25% for white sugar. See Wayan R. Susila and Ali Juta Orang Penganggur, Paper presented at National
Susmiadi, Dampak Tarif Impor Gula Terhadap Industri Seminar of Indonesian Sugar, held with cooperation of
Gula Indonesia, Bulletin P3GI, March, 2001, p. 2. Then LPM-UGM and PTPN (Persero), Yogyakarta, 2000, p.
in 2002, the government set out new import duty 18
policies for sugar products Rp 700/kg through Ministry 13
of Finance Decree (SK Menteri Keuangan) No. An institution is defined as a regularity of behavior or a
324.KM.01/2002. This tariff, indeed, is still low rule that is generally accepted by members of a social
compared with other countries’ import duty, such as group, which specifies behavior in specific situations,
Columbia (130%), South Africa (124%), Thailand and which is either self-policed or policed by an
(104%), Brazil (55%), Bangladesh (200%), the external authority. See Malcolm Rutherford,
Philippines (133%), and Sri Lanka (66%). See Slamet Institutions in Economics: The Old and the New
Darsosoeprapto, Penyehatan Industri Gula Nasional Institutionalism, Cambridge University Press,
Demi Ketahanan Nasional dan Penyelamatan Puluhan Cambridge, 1994, p.182
2005 Yustika 377

Based on my research at the sugarcane perspective, inefficiency in the sugar industry


farmers’ level can be drawn that the proportion can be seen not only in terms of production
of transaction costs is very high for sugarcane costs but also of transaction costs generated.
farmers, even reaching almost 50% of total Besides, sugar mills’ management is also
costs spent by sugarcane farmers. These not efficient. In the context of institutional
transaction costs have excluded other difficult economics analysis, sugar mill managerial
(implicit) variables, so transaction costs data in transaction costs can be divided into two
this research is actually lower than in reality. groups. Internal managerial transaction costs
Finally, from all explanations, there are some are defined as transaction costs generated from
important conclusions that can be drawn about the corporate internal management model, for
the transaction costs of sugarcane farmers. example policies of wage rate, facilities, and
First, in general, the transaction costs maintenance. At this level, the amount of
percentage reaches almost 43% of total costs transaction costs depends on how efficient the
spent by sugarcane farmers; the remaining management institution is in supporting the
57% is production costs. If costs of land rent production process. External managerial
are excluded from production costs, then the transaction costs are transaction costs related to
composition of production and transaction the authority of the management in decision-
costs is approximately in balance (50% : 50%) making. In the case of the sugar mill, in
[Yustika, 2005:181-182]. general the sugar mill management (Chief
At the sugar mill level itself there is much Executive Officer, hereafter CEO) does not
evidence that management is not efficient, have absolute authority to make decisions
which raises many costs. For example, sugar because all proposals must get approval from
mills must ask for approval from the director the Board of Directors (hereafter BoD) [PTPN
(PTPN) for buying equipment/machines, but for state-owned sugar mill].1516 The problem is
the process takes a very long time because it is that the BoD often does not know exactly the
the PTPN itself that will buy the tools. This is real needs of the sugar mill (kinds of needs and
disruptive to the production process. Sugar time frames) so that the BoD disturbs the
mills also deliberately determine sugar content production process. In this case, centralized
(sucrose) values and yield-share systems, decision-making management generates high
which hurts the farmers. It is impossible for transaction costs for the sugar mill, which
farmers themselves to control their sugar indicates institutional inefficiency in the
content value because the process is very corporation’s management.
complex. Government policies also burden Based on my research about transaction
sugar mills with things, i.e. multiple taxation, and production costs in the sugar mills some
for water needs.1415 Last but not least, there is conclusions can be drawn (Yustika, 2005:154).
much taxation conducted by government First, transaction costs make a high
officials (from central to local) for various contribution to the total costs of the sugar mill
interests, which also raise transaction costs in (about 50%). This fact illustrates that sugar
the sugar mills. Accumulation from all of the
institutional issues results in inefficiency of the 15
For example, in Kebon Agung Sugar Mill - Malang,
sugar industry in Indonesia. From this according to Wiwied WILUYO (Chief of Factory Unit),
the management of the sugar mill is only given a
limited authority to manage daily operational activity,
14
Interview conducted by the researcher with and the other activities are determined by the BoD (PT.
accountancy unit of Ngadiredjo Sugar Mill who RNI) located in Surabaya. The BoD has full authority to
maintain that since economic decentralization was buy raw material (as in chemistry materials and
applied in 2001, the sugar mill must pay the same tax machine tools), make investment substitutes (like office
object (water) to two entities simultaneously inventories and tools), acquire new equipment,
(Dispenda/Board of District Revenue and Jasa Tirta). purchase transportation tools, and plan investment.
378 Jurnal Ekonomi & Bisnis Indonesia Oktober

mill institutions have not been efficient, so establish an intermediary institution that is able
they generate high transaction costs. Second, to control the milling process in sugar mills.
from the composition of transaction costs, Second is corporate governance reform of
managerial transaction costs are the highest sugar mills. This study argues that there are at
contributors to total transaction costs (above least two institutional problems causing
70%). These results give more detailed management inefficiency in sugar mills: (i) a
information that the management of sugar share ownership structure that is concentrated
mills is less efficient, which contributes to high with a few capital owners (both state and
transaction costs. Internally, sugar mill privately-owned sugar mills); and (ii) a very
management has not applied a good planning centralized model of corporate governance,
and supervising system so every performed where the Board of Directors (BoD) holds the
activity always raises high transaction costs, corporation fully. Third is the institutional
for example, the mark-up practice. Externally, change process in the sugar industry. The
management of the sugar mill does not have process of institutional change in sugar mills
authority to make strategic decisions, for can be done on two levels simultaneously:
example, investment decisions, spare parts demand of constituents and supply of
purchasing, and goods acquisition. All institutions. On the demand of constituent’s
activities are under the authority of the BoD, side, the demand of sugarcane farmers that
which causes the production process to be sugar mills should implement a transparency
disturbed. In other words, the centralization of principle and accountability in milling
decision-making causes high transaction costs management may join with sugar mill
for the sugar mills. management’s demand to the BoD to get wider
authority in running the corporation.
CONCLUSION Furthermore, on the supply of institutions side,
From the last explanation, it can be institutional change of sugar mills can take
concluded that part of the inefficiency in the place because of external factor pressures, such
Indonesian sugar industry is caused by as government policies and the higher
inefficiency of institutions, both “institutional competition in the era of liberalization
environment” (government policies) and (globalization). The globalization era forces
“institutional arrangement” (agreement among every corporation to improve efficiency and
economic units). The implication is that innovation in all fields, including sugar
inefficient institutions generate high production.
transaction costs in sugar industry activities.
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organizations or regulations, such as Petani dan Penetrasi Kapital: Lima Kasus
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Bappenas. 2003. Perekonomian Indonesia
of the sugar industry in Indonesia. First is
Tahun 2004: Prospek dan Kebijakan.
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Kantor Menteri negara Perencanaan
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Pembangunan Nasional. Jakarta.
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Sugarcane Farmers’ Association) should be Biro Pusat Statistik. 2001
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2005 Yustika 381

Appendix 1: Objectives of Indonesian Sugar Productivity 2002-2007

Description 2002 2003 2004 2005 2006 2007


I. Java
1. Land (ha) 215.664 218.115 220.198 222.084 222.505 223.928
2. Crystal (tons) 1,053.801 1,186.913 1,358.437 1,531.907 1,643.200 1,759.861
3. Sugarcane (tons/ha) 75.87 79.02 83.26 87.25 89.11 90.79
4. Crystal (tons/ha) 4.89 5.44 6.17 6.90 7.39 7.86
5. Rendement (%) 6.43 6.92 7.63 8.00 8.42 8.75
II. Outside of Java
1. Land (ha) 131.558 142.165 145.462 151.732 155.425 161.845
2. Crystal (tons) 837.240 885.662 979.470 1,065.206 1,119.918 1,227.873
3. Sugarcane (tons/ha) 75.76 74.87 79.44 81.49 82.54 84.41
4. Crystal (tons/ha) 6.36 6.23 6.73 7.02 7.21 7.59
5. Rendement (%) 8.40 8.35 8.52 8.66 8.77 9.02
III. Indonesia
1. Land (ha) 347.222 360.280 365.660 373.816 377.930 385.773
2. Crystal (tons) 1,891.041 2,072.575 2,337.907 2,597.113 2,763.118 2,987.734
3. Sugarcane (tons/ha) 75.83 77.38 81.74 84.91 86.41 88.11
4. Crystal (tons/ha) 5.45 5.75 6.39 6.95 7.31 7.74
5. Rendement (%) 7.19 7.48 7.99 8.26 8.56 8.86
Note: * Quoted from Department of Agriculture, 2002:4
Source: Program of National Sugar Productivity Development Acceleration, Book 1
Department of Agriculture, in Sugar Observer, No.19/2003:5
382 Jurnal Ekonomi & Bisnis Indonesia Oktober

Appendix 2: Problems of the Indonesian Sugar Industry and Government Policy

International
market distortion Yield-share
system

Ratoon
seed

Low price/ Plant and cut


fluctuation schedule

Sub-optimal
cropping Dry land

Cutting
Cane
system
quality
Government
policy

Too old of
Decreasing of Decreasing of
Sugar mill
sugar content productivity

Sugar mill
Decreasing Lack of
of cane land capacity consolidation

Investment in Decreasing of Increasing of


out of Java production consumption

Impacts:
- Increasing of import
- Existency of sugar industry
- Socio-economic stability

Source: Modified from SUSILA, 2002: A4 – 9


Jurnal Ekonomi dan Bisnis Indonesia
Vol. 20, No. 4, 2005, 383 - 397

PENYARINGAN SP (SPECIAL PRODUCT) PERTANIAN DI WTO:


SEBUAH MODALITAS DARI INDONESIA
M. Husein Sawit, Adi Setiyanto,
Helena J. Purba, Supriyati
Pusat Analisis Sosial Ekonomi dan Kebijakan Pertanian, Bogor

ABSTRAK

Negara berkembang telah mengajukan sejumlah proposal penyempurnaan Perjanjian


Pertanian WTO, agar lebih berimbang dan adil. SP adalah salah satu perlakuan khusus
dalam Akses Pasar yang diminta oleh negara berkembang kelompok G-33. Dengan
fleksibelitas yang diberikan untuk sektor pangan di negara berkembang, diharapkan
dengan reformasi perdagangan mampu memperkuat produksi pangan domestik dan
ketahanan pangan, mempercepat pembangunan perdesaan dan pengentasan kemiskinan.
Dalam makalah ini dibahas cara pemilihan SP, kombinasi antara metoda kuantitatif
dengan metoda sederhana dan diharapkan dapat mencapai tujuannya. Hasilnya terpilih
delapan komoditas/produk yang pantas diajukan sebagai SP untuk Indonesia yaitu
padi/beras, sayur-sayuran, buah-buahan, jagung/pakan ternak, ternak besar dan hasil-
hasilnya, unggas dan hasil-hasilnya, kedelai/olahannya, dan tebu/gula. Kombinasi metoda
kuantitif dan sederhana ini diharapkan dapat juga dipakai oleh negara kelompok G-33,
sebagai kontribusi dari Indonesia.
Keywords: developing countries, agreement on agriculture, modality, flexiblelity, special
product,

PENDAHULUAN lingkungan hidup, arus urbanisasi yang sulit


Hampir semua negara anggota WTO telah dibendung. Hal yang terakhir ini telah
menilai dampak dari reformasi perdagangan di menimbulkan berbagai dampak buruk di
sektor pertanian. Negara berkembang menge- wilayah perkotaan seperti penyediaan peru-
tengahkan bahwa reformasi tersebut ternyata mahan, air bersih, sarana transportasi, penang-
telah memperburuk laju pembangunan gulangan sampah, meningkatnya kriminalitas
serta keresahan sosial lainnya.
ekonomi perdesaan dan pertanian negara
berkembang. Impor pangan meningkat lebih Sejak akhir tahun 2000, dimulai lagi
pesat dibandingkan sebelumnya, ekspor perundingan pertanian di markas besar WTO
produk pertanian tidaklah berkembang seperti Jenewa, baik itu dalam bentuk pertemuan
yang diharapkan. Yang lebih parah lagi adalah formal maupun tidak formal. Dalam berbagai
kemiskinan dan kelaparan, khsususnya pertemuan itu, sejumlah negara berkembang
penduduk perdesaan tidaklah berkurang, malah mengajukan berbagai usul dan proposal untuk
dibeberapa tempat semakin parah, demikian penyempurnaan Perjanjian Pertanian WTO di
juga ketahanan pangan tidaklah semakin masa mendatang. Setidak-tidaknya ada dua hal
menguat, tetapi sebaliknya semakin melemah. yang diusung oleh negara berkembang yaitu:
Merosotnya pembangunan perdesaan dan Pertama, Reballancing (menyeimbangkan
pertanian yang dihuni tidak kurang dari 60% kembali). Selama ini tidak ada keseimbangan
penduduk, telah menyebabkan kerusakan
384 Jurnal Ekonomi & Bisnis Indonesia Oktober

antara 3 pilar yaitu MA (market access), DS kotak ini dimotori oleh Pakistan. Melalui kotak
(domestic support) dan ES (export subsidy), inilah semua aspek yang terabaikan selama ini
sehingga secara keseluruhan telah membuah- diharapkan dapat dilaksanakan dengan lebih
kan perdagangan yang tidak adil (unfair trade). baik dan lebih fleksibel (Murphy and Suppan,
Selama ini, reformasi perdagangan terlalu 2003).
terfokus pada pilar MA, mengabaikan pilar Kedua, Food Security Box (FSB)
lainnya seperti DS dan ES. Padahal melalui dimandori oleh India. Inti dari kotak ini adalah
dua pilar terakhir inilah, negara maju reformasi perdagangan harus mampu
melakukan berbagai macam subsidi terhadap memperkuat food security dan kesejahteraan
petani mereka yang kaya, dan itu mendapat serta kehidupan petani sempit dan miskin di
legalitas di Perjanjian Pertanian WTO, negara berkembang. Melalui FSB inilah,
sehingga telah membuahkan unfair trade. diharapkan negara berkembang dapat dengan
Kedua, Special and Differential Treatment lebih mudah memperjuangkan kepentingan
(S&D) yang ada, ternyata belum mampu yang terkait dengan food security dan
membuahkan hasil seperti yang dikehendaki penanggulangan kemiskinan di perdesaan
negara berkembang. Dengan S&D itu, ternyata (Murphy and Suppan, 2003).
belum mampu merealisir suatu pola perda- Kedua kotak tersebut ternyata belum
gangan yang berimbang dalam tatanan level of berhasil diperjuangkan dalam KTM IV di
playing field yang semakin berimbang pula. Doha tahun 2001. Namun sepirit dari kotak itu,
Selama ini, S&D hanya efektif dimana negara sebagian diantaranya terakomodasi dalam
berkembang mendapat waktu yang lebih lama deklarasi Doha terutama Paragraf 13 dan
dalam reformasi perdagangan dan lebih rendah Paragraf 14.
tingkat penurunan tarifnya. Sedangkan
komponen S&D lainnya amat lemah, karena SP (special/strategic product) adalah
memang tidak ada kewajiban yang mengikat bentuk lain dari S&D yang diperjuangkan oleh
negara maju untuk merealisasikannya, NB. Tujuan SP adalah untuk memperkuat food
terutama yang menyangkut: security dan mendorong percepatan rural
development, serta mempercepat pengentasan
• provision aimed at increasing trade kemiskinan dan kelaparan. Itu disampaikan
opportunities; oleh banyak negara berkembang di sidang
• provisions that require WTO members to formal dan informal dalam Komisi Pertanian
safeguard the interests of developing (CoA) sejak 2000 (WTO 2004).
countries; dan PTRI Jenewa, kemudian mengambil
• provisions relating technical assistance. inisiatif mengembangkan konsep SP itu. Para
Dalam kaitan dengan itulah, maka muncul policy markers di Jakarta pun mendukung
berbagai proposal dari negara berkembang, penuh tentang SP, dan merekomendasikan 4
baik yang berbentuk box (kotak)117maupun komoditas yaitu beras, jagung, kedelai dan
yang bukan. Yang masuk dalam usulan box gula. Sayang, analisa akademis yang terkait
yang paling menonjol adalah: dengan usulan itu belum didiskusikan secara
terbuka, sehingga belum mendapat dukungan
Pertama, Development Box (DB). Inti publik secara luas. Publik beranggapan bahwa
kotak ini adalah perjanjian pertanian WTO pemilihan 4 komoditas itu lebih menonjolkan
mendatang tidak boleh mengabaikan food aspek politik daripada rasional ekonomi. Hal
security, rural development, the poor, dan itu tidaklah berarti kepentingan politik tidak
right to food. Gagasan dan pengembangan penting untuk diketengahkan, namun itu harus
dikuatkan pula oleh pertimbangan ekonomi
1
Lihat lebih detail Diaz-Bonilla dkk (2002). yang rasional.
2005 Sawit, Setiyanto, Purba & Supriyati 385

Pada awal 2003, PTRI Jenewa bersama criteria of food security, livelihood security
dengan tim pertanian WTO di Jakarta berhasil and rural development needs. These products
membuat konsep (first draft) tentang SP (PTRI will be eligible for more flexibility treatment.
Jenewa 2003a). Konsep itu dibahas di dalam The criteria and treatment of these products
kelompok negara berkembang yang sekarang will be further specified during the negotiation
sebagian besar bergabung dalam G-33. Konsep phase and will recognize the fundamental
itulah kemudian menjadi proposal SP yang importance of SP to developing countries”.
diajukan oleh 12 negara negara berkembang ke Kriteria pemilihan SP masih belum
WTO (PTRI Jenewa 2003b). Dalam proposal ditentukan, dan ini akan dirundingkan dalam
itu, negara berkembang menginginkan kriteria waktu dekat, sebelum diputuskan dalam KTM
SP haruslah sederhana, mudah dilaksanakan VI di Hongkong akhir tahun 2005. Oleh karena
serta mempertimbangkan ketersediaan data. itu, khususnya negara berkembang harus
Oleh karena itu, mereka mengusulkan agar menyiapkan sejumlah pilihan tentang
menggunakan kriteria kombinasi antara komoditas apa yang pantas masuk sebagai SP.
number-base approach dan self-selection.
Kepada NB diberikan sejumlah x% pos tarif Berbagai kriteria telah disarankan seperti
untuk SP, dan kemudian mereka dibebaskan yang dibuat oleh PTRI Jenewa (2003a, dan
untuk memilih komoditas sesuai dengan 2003b), Ruffer (2003), dan Simatupang (2004)
pertimbangan masing-masing. akan tetapi masih belum jelas kaitannya secara
kuantitatif terhadap pembangunan perdesaan
Konsep SP kemudian masuk dalam draft dan penyerapan tenaga kerja perdesaan sebagai
modalitas Harbinson (Juni 2003). Dalam draf unsur penting dalam pengurangan orang
pertama Harbinson (Maret 2003), SP miskin dan kelaparan serta penguatan food
disebutkan sebagai Strategic Product. Akan security. Makalah-makalah yang tersedia itu,
tetapi pada revisi draf modalitas bulan Juni hanya menyaring SP dengan menggunakan
2003, SP dirubah menjadi Special Product, indikator tidak langsung. Indikator ini menjadi
tanpa jelas alasannya. amat subjektif, dan belum tentu mampu
Namun modalitas Harbinson itu tidak mencapai tujuan SP. Adapun tujuan SP itu
diterima oleh sebagian besar negara adalah untuk (i) melindungi dan memperkuat
berkembang, dan sebagian negara maju. produksi pangan negara berkembang, terutama
Sehingga dalam KTM V di Cancun bulan pangan pokok (key staple foods), (ii)
September 2003, yang dibahas adalah mempertahankan dan penyerapan tenaga kerja,
framework baru terutama gagasan Blended memperkuat ketahanan pangan serta kehidupan
Formula, dan tidak banyak kaitannya dengan masyarakat desa.
modalitas yang dikembangkan oleh Harbinson. Oleh karena itu, perlu dicari cara lain
Namun, SP tetap diakomodasi di dalam untuk menyaring SP dengan metodologi yang
framework Cancun, walau tidak seperti yang lebih layak. Metoda Input/Output (I/O) sebagai
diharapkan oleh NB. KTM V Cancun ternyata salah satu cara untuk menyaring SP buat
gagal. Indonesia. Tujuan makalah ini adalah untuk
Baru pada akhir Juli 2004, diterima menyaring SP dengan metoda I/O dan
framework baru atau disebut juga sebagai indikator lain yang relevan. Dengan saringan
Paket Juli (WT/CGS/W/535). Dalam paragrap ini, diharapkan Pemerintah dapat memutuskan
41, Annex A dari Framework baru itu, pemilihan SP yang terbaik buat percepatan
disebutkan tentang SP adalah sbb: pembangunan perdesaan, pengentasan
“Developing country Members will have the kemiskinan, serta penguatan produksi pangan
flexibility to designate an appropriate number domestik dan ketahanan pangan.
of products as Special Product, based on
386 Jurnal Ekonomi & Bisnis Indonesia Oktober

REVIEW KRITERIA SP Ketergantungan suatu produk terhadap impor,


Penyaringan komoditas SP menjadi (e) Insiden banjir impor suatu produk, dan (f)
Trend pertumbuhan suatu produk.
penting, karena itu harus dikaitkan dengan
tujuan mengapa SP itu perlu diberikan buat Tiga indikator pertama (a s/d c) dikelom-
negara berkembang. Kalau salah dalam pokkan sebagai kinerja pembangunan
memilihnya, maka akan keliru pula dalam perdesaan dan ketahanan pangan, sedangkan
usaha untuk mencapai tujuannya. Perlu diingat tiga indikator terakhir terkait dengan
bahwa, fleksibelitas yang diberikan terhadap kerawanan/kerapuhan produksi pangan DN.
SP, bukan berarti dengan sendirinya tujuan itu Komoditas yang dimasukkan sebagai SP,
akan lebih mudah tercapai. Itu harus ada tentu tidak hanya makanan pokok seperti
kemauan politik Pemerintah untuk merealisir beras, tetapi juga makanan lainnya seperti
pembangunan yang pro-poor dan pro-rural kedelai dan gula. Untuk indikator itu, dibuat
development. Dengan adanya fleksibelitas SP skor, setelah itu baru ditentukan total skor.
itu, maka akan membantu untuk mencapai Besaran skor ditetapkan >10 untuk masing-
tujuan tersebut. masing (a) s/d (c). Sedangkan untuk kreteria
Konsep SP yang diajukan NB atau dibahas (e), skornya >25, dan untuk kriteria (f) dengan
secara panjang lebar oleh peneliti, lembaga pertumbuhan negatif. Lebih rinci dari dapat
penelitian atau diplomat WTO di Jenewa. dilihat dalam Tabel 1 berikut.
PTRI Jenewa (2003a) mengajukan pemilihan Berdasarkan skor itu, kemudian ia
SP menurut 5 kriteria yaitu: (a) self aplikasikan pada 4 komoditas yaitu beras,
declaration, (b) number based approach, (c) jagung, kedelai, dan gula pasir. Ia
criteria based approach, (d) multilaterally menyimpulkan, bahwa ke 4 komoditas tersebut
negotiated, dan (e) kombinasi diantaranya. layak dijadikan sebagai SP. Sayang,
Pada umumnya, negara berkembang Simatupang (2004) belum menghitung
memilih kombinasi kriteria a) dan b) (PTRI komoditas di luar 4 komoditas stragis yang
Jenewa 2003b). Alasannya adalah itu akan dipandang penting oleh Pemerintah. Akan
lebih mudah dilaksanakan dan datanya tetapi dengan metodologi yang sama,
tersedia. Misalnya, kepada negara berkembang seseorang dapat menerapkannya untuk
diberikan x% jumlah pos tarif sebagai SP, menyaring komoditas lainnya.
kemudian mereka bebas menentukan mana Timbul pertanyaan, mengapa sejumlah
yang dianggap tepat dipilih sebagai SP. indikator ditetapkan > 10 sebagai batasannya,
Simatupang (2004) melangkah lebih dalam sedangkan frekwensi banjir impor ditetapkan >
lagi dengan mengembangkan criteria based 25. Mengapa pula skor tersebut dijumlahkan
approach yang lebih rinci. Ia memakai 6 tanpa diberi bobot untuk masing-masing
indikator sebagai penciri SP yaitu: (a) indikator? Persolan lainnya adalah kerentanan
Persentase pangsa suatu produk dalam nilai produksi pangan dalam negeri banyak
total produksi pertanian domestik, (b) ditentukan oleh praktek dumping yang
Persentase pangsa suatu produk dalam dilakukan oleh negara maju, dan ini dengan
penyediaan zat gizi (kalori dan protein), (c) sendirinya belum menggambarkan kaitannya
Persentase pangsa suatu produk dalam total dengan pembangunan perdesaan secara
serapan tenaga kerja sektor pertanian, (d) langsung, tetapi itu hanya terkait dengan unfair
trade.
2005 Sawit, Setiyanto, Purba & Supriyati 387

Tabel 1. Indikator dan kriteria SP

Indikator Kisaran Skor Kriteria SP


A. Kinerja Pembangunan
a) Pangsa dalam nilai produksi 0-100 >10
b) Pangsa dalam nilai gizi: 0-100 >10
o kalori
o protein
c) Pangsa dalam penyerapan tenaga kerja 0-100 >10
pertanian
Jumlah pangsa (1+2+3) 0-300 >10
B. Indikator Kerawanan/Kerapuhan Produksi DN
d) Ketergantungan thdp impor 0-100 >10
e) Frekwensi banjir impor 0-100 >25
f) Trend pertumbuhan produksi negatif
Sumber: Simatupang (2004)

Lembaga lain tingkat internasional juga produksinya, itu tidak jelas kaitannya dengan
melakukan hal yang sama untuk SP yaitu tujuan SP.
Oxford Policy Management (Ruffer 2003). Pada umumnya, kelompok G-33 kurang
Ruffer (2003) menentukan terlebih dahulu tertarik dengan metoda pemilihan SP tersebut.
negara yang berhak mendapatkan SP sebelum Bukan saja karena alasan praktis, tetapi juga
memilih SP itu sendiri. Negera berkembang ada unsur politis di dalamnya. Penelitian
yang berhak mendapatkan SP adalah negara tersebut dibiayai oleh sejumlah negara maju,
yang rawan pangan (food insecurity countries) yang menentang konsep SP. Karena itulah,
sesuai dengan kriteria. Kriteria penentuan food pandangan Ruffers (2003) dianggap bias
insecurity countries adalah: (a) Pendapatan per terhadap kepentingan negara maju.
kapita kurang dari US $ 2500; (b) Kontribusi
sektor pertanian terhadap GDP, tidak kurang KAITAN METODA I-O DENGAN
dari 30%; (c) Tingkat konsumsi yang dilihat TUJUAN SP
dengan kalori dan protein per kapita, paling
tinggi 2.380 kalori, dan 62 gram protein per Ketergantungan antar sektor dalam
hari; (d) Klasifikasi FAO tentang Low Income pembangunan ekonomi, tidak kecuali ekonomi
Food Deficit Countries, dan (e) status LDC perdesaan dapat dianalisa dengan metoda I/O.
(less developing countries). Masing-masing sektor menggunakan output
yang dihasilkan oleh sektor lain yang
Setelah ditentukan negara yang berhak kemudian dijadikan input dalam proses
mendapat SP, maka baru dipilih SP dengan produksi. Output yang diproduksikannya itu,
kriteria. Kriteria yang diusulkan itu harus tidak saja digunakan sebagai permintaan antara
dikaitkan dengan justifikasinya serta hu- (intermediate demand) oleh sektor lain, tetapi
bungannya dengan tujuan SP (Tabel 2). juga dipakai sebagi input untuk keperluan
Ruffers (2003) mengatakan bahwa meng- sendiri, serta dikonsumsi oleh sektor lain
hubungkan impor melebihi tingkat tertentu, sebagai pemakai akhir (final demand).
misalnya A% dari konsumsi, tidak jelas Permintaan akhir ini tidak terbatas untuk
hubungan antara impor pangan dengan food keperluan konsumsi rumah tangga, tetapi juga
security. Demikian juga, untuk kriteria tertentu konsumsi Pemerintah, ekspor, pembentukan
misalnya konsumsi produk Z lebih besar dari kapital dan perubahan stok.
388 Jurnal Ekonomi & Bisnis Indonesia Oktober

Tabel 2. Sejumlah Kriteria Terpilih untuk Menyaring SP

Kriteria Justifikasi Kaitannya dgn tujuan SP


1. Suatu negara bukan net Barang Z tdk kompetitif di Tidak jelas.
exporter ut produk Z psr dunia, ini perlu proteksi
khusus
2. Impor lebih dari A% dari Bila panetrasi impor besar, Hub antara impor pangan dgn
total konsumsi itu artinya perlu proteksi food security tidak jelas.
Walaupun itu erat kaitannya dgn
produksi pangan itu sendiri
3. Konsumsi produk Z lebih Ini sebagai net importir, Tidak jelas.
besar dari produksinya ternyata tidak kompetitif
untuk ekspor
4. Konsumsi produk Z lebih Bergantung pada gizi Produksi DN, hambatan untuk
besar A% total konsumsi setempat, ini perlu proteksi. impor, manakala ketergantungan
impor tinggi. Ini dapat
menguranginya, tapi bukan
memperkuat food security.
5. Produksi mencapai lebih Penting produk itu tehadap Bila dibuka, maka ini akan serius
dari A% GDP pertanian ekonomi efek terhadap sektor pertanian
6. Total jumlah SP kurang Dibatasi pada tarif yg lebih Tidak jelas. Tetapi berguna untuk
dari A% total impor produk rendah unt sejumlah impor, membatasi perdagangan secara
pertanian sehingga distorsi berkurang keseluruhan.
7. Biji-bijian (grains), Banyak staple crops adalah Ini terkait dgn tujuan untk
termasuk beras biji-bijian (grains) melindungi key staple yang
dihasilkan dari DN
Sumber: Ruffer (2003)

Keterkaaitan antar sektor, hubungan bolak jumlah penyerapan tenaga kerja218untuk


balik, baik itu langsung maupun tidak masing-masing produk/sektor.
langsung, dapat dipelajari dari Tabel Input Suatu sektor dapat dikatakan sebagai
Output (I/O) yang diterbitkan BPS setiap 5 sektor kunci, manakala indeks DP atau indek
tahunan. Tabel I/O yang paling akhir adalah DK lebih besar dari satu. Apabila DP sektor j
tahun 2000. Data itulah yang dipakai untuk berada di atas rata-rata daya penyebaran
analisa kuat tidaknya keterkaitan antar sektor seluruh sektor ekonomi, atau sektor ini mem-
atas komoditas/produk pertanian (rincian punyai daya dorong yang kuat dibandingkan
metodologinya dibahas dalam Lampiran 1). dengan sektor ekonomi lain. Apabila DK
Pemilihan itu, tidak saja melihat kaitan suatu sektor i lebih tinggi di atas rata-rata DK
komoditas calon SP dengan indek DP (daya seluruh sektor ekonomi (indek lebih dari satu).
penyebaran) dan indek DK (derajat kepekaan)
terhadap output, tetapi juga dikaitkan dengan
2
Dicoba juga menggunakan angka multiplier nilai tambah
dan muliplier upah/gaji, tetapi hasilnya lebih komplek,
sehingga dipilih penyerapan tenaga kerja.
2005 Sawit, Setiyanto, Purba & Supriyati 389

Atau sektor ini mempunyai derajat kepekaan/ Pada dasarnya, tahapan penyaringan itu
ketergantungan (daya hela) tinggi disbanding- dibuat sebagai berikut. Pertama menggunakan
kan dengan sektor lain. penyaringan dengan Indek DP dan Indek DK.
Sektor yang dipilih itu, harus juga Dipilih produk hanya yang indeknya bernilai
dikaitkan dengan jumlah tenaga kerja yang satu atau lebih. Kedua, ditetapkan mana yang
terlibat. Jumlah tetaga kerja yang terlibat, dianggap sebagai pangan (food) dan net
sebagai indikasi tentang pentingnya importir. Ketiga, tahap selanjutnya megunakan
kesempatan kerja yang diciptakan oleh sektor kriteria penyerapan tenaga kerja.
tersebut. Sektor itu dianggap penting manakala
mampu menyerap tenaga kerja lebih dari satu PENYARINGAN SP
juta orang atau lebih 2% dari total pengerjaan Indek DP dan indek DK dipakai untuk
di sektor pertanian. Pemakaian angka 1 juta menyaring sektor kunci pembangunan
orang sebagai tolok ukur sederhana (arbitrary), ekonomi, khususnya ekonomi perdesaan dari
tidak ada dasar teorinya. Penyerapan ini, juga sejumlah 55 produk pertanian (lihat bahasan
harus dijumlahkan antara produk pertanian detail tentang produk tersebut dalam
primer dan produk agro industri. Kesemuanya metodologi di Lampiran 1).
itu kemudian dikaitkan dengan tujuan SP
seperti yang disarikan dalam Tabel 3 berikut.

Tabel 3. Kriteria Sektor/Produk Kunci dan Penyaringan SP dengan Metoda I/O

Kriteria Justifikasi Tujuan SP


Indek DP (Daya (nilai αj > 1); Daya penyebaran sektor j • Key sector for rural
Penyebaran)/Backward berada di atas rata2 daya penyebaran development
Linkages Effect Ratio seluruh sektor ekonomi; atau sektor ini • (Food availability, Poverty
(αj) mempunyai daya dorong yang kuat reduction; dan Food
dibandingkan dengan sektor ekonomi accessibility)1)
lain.
Indek DK (Daya (nilai βi > 1); Daya kepekaan/ • Key sector for rural
Kepekaan/Ketergantung ketergantungan sektor i lebih tinggi di development
an)/Forward Linkages atas rata2 derajat kepekaan seluruh • (Food availability;
Effect Ratio (βi) sektor ekonomi; atau sektor ini Poverty reduction; dan
mempunyai derajat Food accessibility) 1)
kepekaan/ketergantungan (daya hela)
tinggi dibandingkan dengan sektor lain
Penyerapan Tenaga • Makin besar penyerapan tenaga kerja • Poverty reduction
Kerja (Employment) untuk suatu sektor, semakin penting • Reduce urbanization
dalam kaitannya dengan pengentasan • Rural livelihood
pengangguran. • Food accessibility
• Dipakai angka penyerapan tenaga
kerja sejumlah 1 juta atau lebih; atau
lebih dari 2% total tenaga kerja yang
terlibat di pertanian.
1) Pengaruh tidak langsung dalam kurung
390 Jurnal Ekonomi & Bisnis Indonesia Oktober

Hanya 27 sektor/produk menjadi sektor komoditas kedelai perlu dimasukkan dalam


kunci pembangunan dalam kaitannya untuk perhitungan lebih lanjut. Sektor sayur dan
mendorong pembangunan ekonomi, dan 10 buah-buahan awetan yang terpilih dalam Tabel
sektor kunci yang menghela industri/sektor 4, itu terkait dengan produk primernya yaitu
ekonomi, karena nilai indek lebih besar dari 1. sektor sayur-sayuran dan sektor buah-buahan.
Diantara 27 produk sebagai sektor kunci Demikian juga produk jagung yang terpilih
pembangunan ekonomi, selanjutnya dipilih dari indeks DK dalam Tabel 4, itu harus
hanya yang terkait dengan pangan (food) dan dikaitkan dengan agro industri pakan ternak.
net importir. Dari sana terpilihlah 16 Lebih dari separoh jagung digunakan untuk
sektor/produk yang dapat dipertimbangkan pakan ternak.
sebagai SP, seperti yang disarikan dalam Secara lengkap produk SP menjadi 19
Tabel 4 berikut. jenis produk (produk pertanian primer dan
Ke 16 sektor ini perlu pula ditambah produk agro-industri). Semua produk tersebut
dengan 3 sektor/produk lain karena adanya di ranking menurut besaran penggunaan tenaga
keterkaitannya. Misalnya, pengolahan kedelai kerja, ranking multiplier upah/gaji dan
yang termuat dalam Tabel 4 tersebut, itu terkait multiplier nilai tambah. Besaran angka
erat dengan komoditas kedelai yang menurut multiplier upah/gaji dan multiplier nilai
kriteria indek tidak terpilih. Sehingga tambah serta ranking untuk 55 jenis produk.

Tabel 4. Sektor/Produk Kunci Sebagai SP


HS
Sektor Indeks
No Nama Sektor F dan NI dua/empat/6
Asli DP/DK
digit
A. Sektor Kunci Pendorong Pembangunan
1 50 Daging olahan dan awetan 1.45961 F dan NI 01 atau 02
2 51 Makanan dan minuman terbuat dari susu 1.33981 F dan NI 0402
3 68 Makanan lainnya 1.32986 F dan NI ?
4 57 B e r a s 1.32792 F dan NI 1006
5 62 G u l a 1.28448 F dan NI 1701
6 49 Daging, jeroan dan sejenisnya 1.24609 F dan NI 02
7 27 Unggas dan hasil-hasilnya 1.21732 F dan NI 1602.39
8 59 Tepung lainnya 1.16931 F dan NI ?
9 52 Buah-buahan dan sayur-sayuran olahan dan awetan 1.11091 F dan NI 07 atau 08
10 67 Hasil pengolahan kedele 1.08014 F dan NI 1201
11 26 Susu segar 1.05838 F dan NI 0402
B. Sektor Kunci Penghela Industri/Sektor
12 1 Padi 1.47744 F 1006
13 13 T e b u 1.28386 F 1701
14 2 Jagung 1.13572 F dan NI 1108
15 25 Ternak dan hasil-hasilnya kecuali susu segar 1.04825 F dan NI 01 atau 02
16 27 Unggas dan hasil-hasilnya 1.03158 F dan NI 1602.39
Keterangan: a) F=food dan NI=net importer
2005 Sawit, Setiyanto, Purba & Supriyati 391

Hampir tidak mungkin memilih suatu sebagai SP, maka SP tersebut menampung 31
produk yang mendapat ranking tertinggi untuk juta orang atau 70% dari total 44 juta orang
semua kriteria, yang ada adalah campuran. yang terlibat di sektor pertanian primer dan
Padi misalnya, mampu menyerapan tenaga agro industri. Sebagian besar mereka bekerja
kerja tertinggi, akan tetapi rendah rankingnya di wilayah perdesaan. Itu merupakan angka
untuk multiplier upah/gaji atau nilai tambah, yang cukup berarti untuk pengentasan
masing-masing hanya pada urutan ke 36 dan pengangguran dan kemiskinan, peredam arus
40. Namun padi terkait dengan industri beras urbanisasi serta terkait erat degan rural
yang angka multiplier upah/gaji dan nilai livelihood.
tambah beras adalah tertinggi (ranking ke-1), Seandainya jumlah SP dibatasi sehingga
dalam penyerapan tenaga kerja hanya berada tidak mampu menampung keseluruhan yang
pada ranking ke-10. diusulkan, maka untuk itu perlu diberikan
Berikutnya adalah tebu sebagai produk prioritas pada 8 jenis produk saja, karena
primer dalam penyerapan tenaga kerja masing-masing produk tersebut menyerap
mendapat ranking ke-8, namun rendah untuk tenaga kerja lebih dari 1 juta orang atau 2%
multiplier upah/gaji dan nilai tambah, masing- lebih dari total pengerjaan di sektor pertanian
masing hanya ranking ke 42 dan ke-36. Namun (agriculture employment). Atau dengan kata
gula mendapat ranking tinggi ke-2 untuk lain, kedelapan produk inilah harus diberikan
upah/gaji dan ke-4 untuk nilai tambah. Tebu prioritas tinggi buat dipilih sebagai SP. Produk
tentunya tidak dapat dipisahkan dengan gula/tebu menyerap tenaga kerja sedikit di
industri gula, karena hampir seluruh tebu bawah 1 juta orang tetapi mengambil peran
digunakan untuk industri gula, sehingga 2,35% terhadap total agriculture employment.
keduanya harus dilihat secara bersamaan. Ke-delapan jenis produk SP prioritas adalah
Selanjutnya adalah sektor unggas dan beras/padi; sayur-sayuran/sayur-sayuran dan
hasil-hasilnya mencapai ranking-ke 5 dalam buahan awetan; buah-buahan; jagung/pakan
penyerapan tenaga kerja, tetapi agak moderat ternak; ternak dan hasil-hasilnya/daging,
dalam ranking multiplier baik untuk upah/gaji jeroan, daging olahan; kedelai/olahan kedelai;
maupun untuk nilai tambah. Interpretasi yang dan tebu/gula (Tabel 5).
sama dapat juga dilakukan untuk produk Sejumlah produk SP amat agregatif seperti
lainnya baik itu produk primer maupun produk buah-buahan, sayur-sayuran, ternak, unggas,
agro industri. sehingga tidak diperoleh jenis produk yang
Untuk menyederhanakannya, maka jelas. Misalnya, untuk buah-buahan, tidak jelas
dipakai penyerapan tenaga kerja sebagai tolok jelas jenis buahnya. Data untuk itu memang
ukur utama dan kemudian dipilah-pilah tidak tersedia dalam Tabel IO. Namun, produk
menurut produk primer maupun produk agro tersebut masih bisa dipakai kalau kita
industri, seperti yang diperlihatkan dalam mengaitkannya dengan HS dua digit. Memang
Tabel 5 berikut. ada produk seperti makanan lain, tidak dapat
digolongkan ke HS, karena terlalu banyak
Apabila penggunaan tenaga kerja di sektor produk pangan yang dimasukan di dalamnya
produk primer dan produk industri (sesuai dengan keperluan IO) seperti es,
dijumlahkan, maka diperoleh penggunaan total makanan dari kedelai/kecap, kerupuk, kue2
tenaga kerja. Kalau 11 produk tersebut masuk basah, bumbu masak dan penyedap makanan.
392 Jurnal Ekonomi & Bisnis Indonesia Oktober

Tabel 5. Penyerapan Tenaga Kerja dan SP (Produk Primer dan Agro Industri)
Total % thdp Total
Produk Jumlah Tenaga Produk Agro Jumlah Tenaga
Tenaga Kerja Tenaga kerja
Primer Kerja (Orang) Industri Kerja (Orang)
(Org) Sektor Pertanian

Padi 11,320,533 Beras 734,443 12,054,976 28.79


Sayur-sayuran 5,829,887 Sayuran/buahan 59,155 5,889,042 13.92
awetan
Buah-buahan 5,130,436 5,130,436 12.25

Jagung 2,318,914 Pakan ternak 157,938 2,476,852 5.92


Ternak dan hasil- 805,260 Daging/jeroan+daging 865,651 1,670,911 3.99
hasilnya kecuali susu olahan/awetan
segar
Unggas dan hasil- 1,537,561 1,537,561 3.67
hasilnya
Kedele 881,730 Olahan kedelai 161,449 1,043,179 2.49
Tebu 822,882 Gula 160,132 983,014 2.35
Susu segar 76,312 Makanan/minuman 112,732 189,044 0.45
terbuat dari susu
Makanan lainnya 139,806 139,806 0.34

Tepung lainnya 23,654 23,654 0.06

Total 28,723,515 2,414,961 31,138,476

KESIMPULAN DAN REKOMENDASI • Beras/padi (HS 1006)


Ada 3 tahap dilakukan untuk menyaring • Sayur-sayuran/sayuran dan buah awetan
SP, pertama dengan indeks DK dan indek DP (HS 07)
yang nilainya 1 atau lebih. Kedua disaring dan • Buah-buahan (HS 08)
dikeluarkan produk yang non-food dan net • Jagung/pakan ternak (HS 1108)
exporter. Kemudian tahap akhir, dinilai dan • Ternak dan hasil-hasilnya/daging, jeroan,
diranking besaran penyerapan tenaga kerja daging olahan dan awetan (HS 02 dan HS
lebih dari 2% total tenaga kerja pertanian atau 01)
mecapai 1 juta orang atau lebih.
• Unggas dan hasil-hasilnya (HS 1602.39)
SP yang terpilih adalah pangan (food) dan • Kedelai/olahan kedelai (HS 1201)
net importir, dan menyerap tenaga kerja
• Gula/tebu (HS 1701)
terbanyak, sehingga dengan penyaringan itu
SP akan erat kaitannya dengan percepatan • Susu segar/Makanan dan minuman dari
pembangunan khususnya pembangunan di susu (HS 0402)
wilayah perdesaan, menyerap tenaga kerja • Makanan lainnya319(HS ?)
sehingga terkait dengan pengurangan • Tepung lainnya (HS 1106?).
pengangguran serta kemiskinan, dan rural
Produk tersebut dapat disaring lagi dengan
livelihood.
memakai kriteria jumlah penggunaan tenaga
Penyaringan pertama dan kedua terpilih 11
produk SP. Rincian produk tersebut dengan HS
3
(2 digit, 4 atau 6 digit) seperti berikut: Dikelompokan dalam IO untuk industri es, makanan dari
kedelai/kecap, kerupuk, kue2 basah, industri bumbu
masak dan penyedap masakah.
2005 Sawit, Setiyanto, Purba & Supriyati 393

kerja 1 juta orang atau lebih (minimal 2% dari Negotiations”, IFPRI, TMD Discussion
total agriculture employment). Sehingga 3 Paper no.82 (revised July 2002).
produk seperti susu, makanan lain, dan tepung BPS (1999), Kerangka Teori dan Analisis
lainnya harus dikeluarkan dalam penentuan Tabel Input-Output, BPS: Jakarta
prioritas utama SP. Akhirnya terpilih 8 produk
yang harus mendapatkan prioritas utama untuk Mangari, K (2000), Perencanaan Terpadu
SP. Produk itu adalah mulai dari urutan Pembangunan Ekonomi Daerah Otonom:
pertama (beras/padi) sampai dengan urutan ke Pendekatan Model IO, BPS dan CSS:
delapan (gula/tebu) seperti yang telah dibahas Jakarta
di atas. Murphy, S and S. Suppan (2003), Introduction
Sebagian besar aktivitas produk pertanian to the Development Box: Finding Space
primer dan agro industri untuk pangan berada for Development Concerns in the WTO’s
di perdesaan, sehingga pemilihan SP tersebut Agriculture Negotiations, International
akan berpengaruh penting dalam mendorong Institute for Sustainable Development,
pembangunan pertanian dan perdesaan, serta Manitoba, Canada
menyerap tenaga kerja serta mengurangan PTRI Jenewa (2003a), Specific Modalities
jumlah orang miskin yang dominan di Inputs on Strategic Products, Non-Paper
perdesaan. (First Draft), March
Disarankan agar semua SP harus PTRI Jenewa (2003b), Strategic Products,
mendapatkan perlakuan SSM (special submission by Cuba, Dominican Rep.,
safeguard mechanism). Karena SSM adalah Honduras, India, Indonesia, Rep Korea,
perlindungan sementara dari serbuan impor. Itu Nigeria, Turkey, Peru, Philippines, Sri
tidak saja diperlukan buat komoditas SP, tetapi Lanka, and Venezuela, disampaikan pada
juga komoditas penting lain di luar SP. sidang Special Session CoA-WTO (20
Diharapkan hasil yang diperoleh ini dapat March)
digunakan sebagai bahan perunding dari Ruffer, T (2003), Special Products: Thinking
Indonesia untuk menyusun modalitas dari Through the Details, Oxford Policy
framework yang telah disetujui akhir Juli 2003. Management, London
Atau juga sebagai kontribusi Indonesia selaku Simatupang, P (2004), Justifikasi dan Metode
negara yang memimpin kelompok G-33. Penetapan Komoditas Strategis, dalam
R.Wibowo dkk (Eds.), Rekontruksi dan
DAFTAR BACAAN Restrukturisasi Ekonomi Pertanian,
Diaz-Bonilla, E, M. Thomas, S.Robinson PERHEPI
(2002), ”On Boxes, Contents, and Users: WTO (2004), WTO Agriculture Negotiations:
Food Security and the WTO the issues and where we are now, updated
1 March 2004 (tersedia di website).
394 Jurnal Ekonomi & Bisnis Indonesia Oktober

LAMPIRAN 1

Metodologi Tabel I/O dan Rincian Sektor


Data yang pakai adalah Tabel Input-Output (I-O)420175 sektor yang bersumber dari Badan
Pusat Statistik (BPS), tahun 2000. Rincian 175 sektor sesungguhnya belum cukup untuk
menggambarkan semua komoditas pertanian secara detail, akan tetapi sejumlah komoditas penting
memang lebih terinci seperti tebu, gula, kedelai, jagung, ubikayu, ubi rambat, teh, kopi, dan
sebagainya. Tetapi ada sebagian digambungkan seperti buah-buahan atau sayur-sayuran, sehingga
kita tidak dapat memahami secara detil jenis buah-buahan yang dimaksud, apakah jeruk atau
langsat atau lainnya, sehingga komoditas itu tidak terungkap.
Dalam Tabel I-O, hubungan antara output dan permintaan akhir dijabarkan sebagai berikut :
X = (I-Ad)-1Fd
Dimana :
X = matriks output sektor
Ad = matriks koefisien input domestik
Fd = matriks permintaan akhir
Jika diuraikan dalam bentuk matriks, maka hubungan di atas dapat ditulis dalam bentuk sebagai
berikut:

⎛ X 1 ⎞ ⎛ b11 L bij L b1n ⎞ ⎛ d⎞


⎜ ⎟ ⎜ ⎟ ⎜ F1 ⎟
⎜ M ⎟ ⎜ M M M ⎟ ⎜ M ⎟
⎜ X ⎟ = ⎜ bi1 L bij L bin ⎟ ⎜ d⎟
⎜ i⎟ ⎜ ⎟ ⎜ Fi ⎟
⎜ M ⎟ ⎜ M M M ⎟ ⎜ M ⎟
⎜ ⎟ ⎜ ⎟ ⎜ d⎟
⎝ X n ⎠ ⎝ bn1 L bnj L bnn ⎠ ⎜ ⎟
⎝ Fn ⎠
dimana
bij = sel matriks kebalikan (I-Ad)-1 pada baris ke-i dan kolom ke-j
Xij = output sektor ke-i
Fid = permintaan akhir domestik sektor i
i,j = 1,2, …, n

1. Dampak atau Sektor Kunci


Untuk menentukan kehandalan suatu sektor dalam perekonomian dapat menggunakan
pemetaan secara serempak dalam satu salib sumbu dari indeks daya penyebaran dan derajat
kepekaan (backward-forward linkage effect). DP (daya/drajat penyebaran) disebut tingkat
keterkaitan ke belakang (backward linkage) dan DK (daya/drajat kepekaan) dapat disebut
besarnya tingkat keterkaitan ke depan (forward linkage). Dari daya penyebaran dan derajat
kepekaan dapat diturunkan angka indeks DP dan indeks DK.

4
Lihat lebih terinci konsep IO dalam berbagai penerbitan, terutama BPS (1999) dan Mangari (2000).
2005 Sawit, Setiyanto, Purba & Supriyati 395

Indeks DP memberikan indikasi bahwa sektor-sektor yang mempunyai indeks DP lebih besar
dari satu, menunjukkan daya penyebarannya di atas rata-rata daya penyebaran keseluruhan sektor
ekonomi. Pengertian yang sama juga berlaku untuk indeks DK. Sektor yang mempunyai indeks
DK lebih dari satu, berarti derajat kepekaan sektor tersebut berada di atas derajat kepekaan rata-
rata secara keseluruhan.
Sektor yang mempunyai DK tinggi memberikan indikasi bahwa sektor tersebut mempunyai
keterkaitan ke depan atau daya dorong yang cukup kuat terhadap sektor sendiri dan sektor lainnya
dibandingkan dengan sektor lainnya. Sedangkan sektor yang mempunyai DP tinggi berarti sektor
tersebut mempunyai ketergantungan yang tinggi terhadap dirinya sendiri maupun sektor-sektor
lain. Semua hal itu, dapat dianalisis dengan memakai metoda Tabel I-O
Kalau mengacu pada persamaan seperti yang telah disebutkan di atas maka secara umum
jumlah dampak akibat perubahan permintaan akhir suatu sektor terhadap output seluruh ekonomi
adalah :
rj = b1j + b2j + … + bnj = Σibij
dimana
rj = jumlah dampak akibat perubahan permintaan akhir sektor ke-j terhadap output seluruh
sektor ekonomi
bij = dampak yang terjadi terhadap output sektor i akibat perubahan permintaan akhir sektor j
Jumlah dampak seperti di atas disebut juga sebagai jumlah DP, Selanjutnya untuk keperluan
perbandingan antar sektor, maka persamaan di atas harus dinormalkan (normalized), yaitu dengan
cara membagi rata-rata dampak suatu sektor dengan rata-rata dampak seluruh sektor. Ukuran yang
dihasilkan dari proses ini disebut sebagai indeks daya penyebaran (DP) atau disebut juga backward
linkages effect ratio yang rumusnya sebagai berikut :
⎛1⎞
⎜ ⎟Σ i bij
Σ i bij
αj = ⎝ ⎠
n
=
⎛ 1 ⎞ ⎛1⎞
⎜ 2 ⎟Σ i Σ j bij ⎜ ⎟Σ i Σ j bij
⎝n ⎠ ⎝n⎠
dimana αj adalah indeks DP sektor j dan lebih dikenal sebagai daya penyebaran sektor j. Bila αj =
1 berarti daya penyebaran sektor j sama dengan rata-rata daya penyebaran seluruh sektor ekonomi.
Nilai αj > 1 menunjukkan daya penyebaran sektor j berada di atas rata-rata daya penyebaran
seluruh sektor ekonomi dan sebaliknya αj < 1 berarti daya penyebaran sektor j lebih rendah dari
rata-rata keseluruhan sektor ekonomi.
Berdasarkan matriks di atas dapat juga dilihat bahwa jumlah dampak terhadap output suatu
sektor i sebagai akibat perubahan permintaan akhir berbagai (seluruh) sektor dapat dirumuskan
dalam persamaan umum
Si = Σj bij
dimana
si =jumlah dampak terhadap sektor i sebagai akibat perubahan seluruh sektor.
Nilai si disebut juga sebagai jumlah DK, yaitu besaran yang menjelaskan dampak yang terjadi
terhadap output suatu sektor sebagai akibat dari perubahan permintaan akhir pada masing-masing
sektor perekonomian. Oleh karena besaran ini menjelaskan pembentukan output disuatu sektor
396 Jurnal Ekonomi & Bisnis Indonesia Oktober

yang dipengaruhi oleh permintaan akhir masing-masing sektor perekonomian, maka ukuran ini
dapat dimanfaatkan untuk melihat keterkatan ke depan.
Untuk membandingkan antar sektor, maka persamaan di atas perlu dinormalkan, sehingga
menjadi indek derajat kepekaan (indek DK):
Σ i bij
βi =
⎛1⎞
⎜ ⎟Σ i Σ j bij
⎝n⎠
dimana
βi = indeks derajat kepekaan sektor i atau lebih sering disebut sebagai derajat kepekaan (DK)
saja.
Nilai βi >1 menunjukkan bahwa derajat kepekaan sektor i lebih tinggi dari rata-rata derajat
kepekaan seluruh sektor, sedangkan βi <1 menunjukkan derajat kepekaan sektor i lebih rendah dari
rata-rata. Indeks derajat kepekaan disebut juga sebagai tingkat dampak keterkaitan ke depan
(forward linkages effect ratio).

2. Mulitplier Nilai Tambah dan Upah/gaji serta Penyerapan Tenaga Kerja.


Konsep multiplier NT atau Upah/gaji untuk suatu sektor juga penting untuk melihat dampak
dari perubahan keseluruhan nilai tambah atau upah/gaji akibat dari perubahan satu unit Rp (juta
Rp) final demand untuk sektor tersebut. Makin besar angka multiplier tersebut, semakin tinggi
dampaknya akibat dari perubahan final demand. Upah dan gaji, tentu terkait erat dengan
kemiskinan serta livelihood, demikian juga nilai tambah terkait erat dengan kemiskinan.
Suatu sektor, juga menyerap tenaga kerja. Makin besar penyerapan tenaga kerja suatu sektor,
semakin penting sektor itu dalam kaitannya dengan pengangguran, serta berpengaruh positif
terhadap pengurangan kemiskinan serta livelihood.
Ketiga hal tersebut diranking, dan diprioritaskan pada jumlah penyerapan tenaga kerja, serta
angka multiplir yang tinggi baik untuk Nilai Tambah, maupun untuk Upah/gaji.

3. Cakupan Produk Pertanian


Data IO tahun 2000, produk primer pertanian dipilah-pilah ke dalam 6 kelompok, di dalam
nya dirinci lagi dalam beberapa sektor yang jumlahnya berbeda antara satu kelompok dengan
kelompok lain seperti yang di bahas oleh Mangiri (2000). Masing sektor ada yang cukup detail,
ada pula yang tidak terinci. Buah-buahan atau sayur-sayuran misalnya, tidak dirinci lebih lanjut
dalam Tabel I/O, sehingga kita tidak dapat melihatnya secara lebih rinci, jenis buah atau sayur
yang dimaksud. Sedangkan bahan makanan seperti padi, jagung, kedalai, ubi jalar, kacang tanah
telah terpisah secara rinci.
Demikian juga IO 2000, produk agro industri dipisahkan dengan sektor primer. Beras, gula,
daging dan sejenisnya dimasukan dalam kelompok agro industri, karena telah meningkat nilai
tambah akibat dari kegiatan prosesing sederhana maupun lebih komplek.
Adapun rincian untuk bidang produk primer pertanian adalah sebagai berikut:
1. Tanaman Bahan Makanan yang terdiri dari 11 sektor yaitu padi, jagung, ketela pohon, ubi
jalar, umbi-umbian lainnya, kacang tanah, kedelai, kacang-kacangan lainnya, sayur-sayuran,
buah-buahan, dan padi2an dan bahan makanan lainnya.
2005 Sawit, Setiyanto, Purba & Supriyati 397

2. Perkebunan terdiri dari 13 sektor yaitu karet, tebu, kelapa, kelapa sawit, hasil tanaman serat,
tembakau, kopi, teh, cengkeh, kakao, jambu mete, hasil perkebunan lainnya, dan hasil pertanian
lainnya5.21
3. Peternakan terdiri atas 4 sektor yaitu ternak dan hasil-hasilnya kecuali susu segar, susu segar,
unggas dan hasil-hasilnya, dan hasil pemeliharaan hewan lainnya.
4. Kehutanan terdiri atas 2 sektor yaitu kayu, dan hasil hutan lainnya,
5. Perikanan terdiri atas 3 sektor yaitu ikan laut dan hasil laut lainnya, ikan darat dan hasil
perairan darat, dan udang.
6. Jasa pertanian dikelompokan hanya satu sektor sesuai namannya6.22
Bidang agro industri dapat juga dikelompokan dalam 7 bidang yang terkait dengan produk
primer seperti yang telah disebutkan di atas. Rincian pengelompokan itu adalah sebagai berikut:
1) Agro Industri Makanan terdiri atas buah-buahan dan sayuran olahan dan awetan; beras;
tepung terigu; tepung lainnya; roti, biskuit dan sejenisnya; mie, makaroni dan sejenisnya; hasil
olahan kedelai; dan makanan lainnya; minuman beralkohol; minuman tak beralkohol;
2) Agro Industri Perkebunan terdiri atas sektor kopra, gula; biji-bijian kupasan; coklat dan
kembang gula; kopi giling dan kupasan; teh olahan; tembakau olahan; rokok; kapuk bersih;
benang; industri tekstil serta pakaian dll7;23
3) Agro Industri Peternakan terdiri atas sektor daging, jeroan dan sejenisnya; daging olahan dan
awetan; dan makanan dan minuman terbuat dari susu; pakan ternak; industri kulit dll8;24
4) Agro Industri Kehutanan yaitu kayu gergajian dan awetan; kayu lapis dan sejenisnya; bahan
bangunan dari kayu, parabot rumah tangga; dan sebagainya.
5) Agro Industri Perikanan terdiri atas 2 sektor yaitu ikan kering dan ikan asin; dan ikan olahan
dan awetan;
6) Industri Pupuk925dan
7) Industri Pestisida1026
Khusus untuk kelompok perikanan dan jasa pertanian tidak dimasukan dalam perhitungan
untuk SP, hal yang sama untuk produk agro industri kehutanan dan perikanan, karena produk
tersebut tidak ada dalam AoA WTO. Sehingga keseluruhan sebanyak 55 sektor dipakai dan
disaring untuk produk SP.

6
Ini terdiri dari perkebunan lain yg tidak diklasifikasi di tempat lain, hortikultura, tanaman hias, dan kombinasi pertanian
atau perkebunan dengan peternakan (mixed farming)
7
Banyak aktivitas jasa yang dimasukan disini yaitu antara lain jasa pengolahan lahan, pemupukan, pasca panen,
pelayanan kesehatan ternak, perlindungan hutan dll.
7
Pegabungan kode sektor 75-80.
8
Penggabungan kode sektor 81-83.
9
Teridiri dari industri pupuk alam, pupuk buatan, pupuk hara mikro atau makro dll.
10
Teridir dari industri pemberantasan hama, dan zat pengatur tumbuh
Jurnal Ekonomi dan Bisnis Indonesia
Vol. 20, No. 4, 2005, 398 - 411

INTENSIFIKASI PEMUNGUTAN PAJAK


MELALUI PERBAIKAN PELAYANAN
(Kasus PBB dan BPHTB di Kantor Pelayanan Malang)
Munawar Ismail
Universitas Brawijaya Malang

ABSTRACT

Tax collection intensification through service quality improvement is an efficient way to


increase the role of tax as a main source of government revenue. The objective of this study
is to evaluate the service quality of Malang Property-Tax Office delivered to taxpayers in
the view of their own perception. The study found that the taxpayers expectation of the
service dimensions that consists of tangibles, assurance and accessibility had been met so it
has to be continued. Yet, while the taxpayers expectation of the service dimensions that
contains reliability and responsiveness was not fullfiled. Therefore, in the future, Malang
Property-Tax Office should make more attention on it. Other finding is that there was no
dimension of the services that the taxpayers consider it worse.
Keywords: property tax, intensification, service quality

Pajak, yang diartikan sebagai iuran kepada waktu ke waktu. Seperti tercantum pada Tabel
negara yang dapat dipaksakan melalui undang- 1, sumbangan pajak terhadap penerimaan
undang, memiliki dua fungsi, yaitu fungsi dalam negeri mengalami kenaikan yang luar
budgetair dan fungsi reguler (Waluyo dan biasa, yaitu dari hanya 56,5% pada tahun 2000
Ilyas, 1999). Sebagai fungsi budgetair, pajak menjadi 75,6% pada tahun 2003. Fenomena
berperan sebagai sumber penerimaan negara, seperti ini memiliki implikasi lanjutan, yaitu
yang selanjutnya dapat digunakan untuk terus merosotnya sumbangan penerimaan
membiayai kegiatan negara. Oleh karena itu, bukan pajak terhadap penerimaan dalam
besar kecilnya pajak yang bisa dikumpulkan, negeri, yaitu dari 43,5% pada tahun 2000
memiliki implikasi yang sangat penting menjadi hanya 24,4% pada tahun 2003.
terhadap jumlah dan kualitas kegiatan yang Sementara itu, pada periode yang sama, hampir
bisa diselenggarakan oleh negara. Sedangkan 90% seluruh belanja negara dibiayai oleh
sebagai fungsi reguler, pajak diperankan penerimaan dalam negeri, dan penerimaan
sebagai instrumen untuk mengatur kehidupan dalam negeri itu sendiri didominasi oleh
negara sesuai dengan kehendak negara, seperti penerimaan pajak. Dengan demikian peranan
menciptakan stabilitas ekonomi dan pajak sebagai sumber pembiayaan negara
mengurangi ketimpangan pendapatan. menjadi semakin dominan.
Pajak sebagai sumber penerimaan negara,
memiliki peranan yang semakin penting dari
2005 Ismail 399

Tabel 1: Struktur Penerimaan Pajak dalam APBN di Indonesia, 2000-2003 (dalam %)

Sumbangan dari 2000 2001 2002* 2003**


PBB & BPHTB terhadap total pajak 3,8 3,6 3,7 4,1
PPH terhadap total pajak 49,2 50,9 48,1 47,6
PPN terhadap total pajak 30,3 38,5 40,6 41,7
Cukai terhadap total pajak 9,7 9,4 10,4 10,9
Pajak perdagangan internas. thdp total pajak 6,0 5,1 5,6 4,8
Total pajak thdp penerimaan dalam negeri 56,4 61,7 70,4 75,6
Penerimaan dalam negeri thdp belanja negara 92,7 88,0 88,2 90,7
Belanja negara (miliar Rp) 221.466,7 341.562,7 345.604,9 370.591,8
* Perkiraan realisasi APBN
** APBN
Sumber : Diolah dari BAPPENAS

Meskipun penerimaan pajak di Indonesia yang ada, persoalan perpajakan di Indonesia


mengalami kenaikan yang luar biasa, tetapi sebenarnya bukan terletak pada peraturan yang
jika dibandingkan dengan beberapa negara di ada, tetapi lebih didominasi oleh berbagai
ASEAN, prestasi tersebut tidak sepenuhnya persoalan teknis pada tingkat pengumpulannya
menggembirakan. Hal ini dibuktikan oleh di lapangan. Oleh karena itu, usaha
masih rendahnya rasio pajak terhadap GDP, intensifikasi menjadi solusi yang tepat untuk
dimana pada tahun 1999 angkanya mencapai memperbaiki peranan pajak sebagai sumber
10,3%. Sedangkan pada tahun yang sama penerimaan negara.
angka-angka di Malaysia mencapai 15,1%, Pertanyaan yang bisa diajukan adalah:
Singapura 15,2%, Thailand 15,5%, Philippina mulai dari mana intensifikasi itu dilaksanakan
14,5% dan Vietnam 15,3% (Asian ?. Mengingat setiap transaksi pajak melibatkan
Developement Bank, 2004). Prestasi Indonesia dua pihak, yaitu pihak otoritas pajak dan wajib
tersebut hanya lebih tinggi dari Kamboja pajak, maka perbaikan itu seharusnya
(7,7%) dan Laos (7,3%) (Asian Developement berangkat dari kepentingan kedua belah pihak.
Bank, 2004). Fakta seperti ini mengharuskan Meskipun begitu, kepentingan wajib pajak,
Indonesia untuk berupaya lebih keras lagi terutama kepentingan memperoleh pelayanan
dalam meningkatkan peranan pajak sebagai yang baik, perlu mendapat perhatian lebih
sumber pembiayaan negara. besar. Ini sangat penting karena wajib pajak
Sehubungan dengan hal tersebut, ada dua sudah bersedia membayar pajak kepada
cara yang bisa dilakukan, yaitu ekstensifikasi negara, meskipun yang bersangkutan tidak
dan intensifikasi. Melalui ekstensifikasi, mendapatkan balas jasa langsung dari negara.
peningkatan penerimaan pajak dapat dilakukan Sebagai gantinya, otoritas pajak perlu
dengan menggali atau memperluas objek-objek memberikan pelayanan yang baik bagi wajib
pajak baru melalui perubahan perundang- pajak yang telah rela berkorban. Tanpa
undangan. Sedangkan usaha intensifikasi dapat pelayanan yang prima, kemauan wajib pajak
ditempuh melalui perbaikan kualitas pengum- untuk memenuhi kewajibannya akan sulit
pulan di lapangan tanpa harus merubah direalisasikan, sehingga mendorong muncul-
undang-undang yang berlaku. Dari sudut nya kasus-kasus penggelapan dan penghin-
pandang seperti ini, usaha melalui intensifikasi daran pajak yang semakin luas lagi.
tampaknya lebih murah dan efisien daripada Berangkat dari alasan seperti di atas,
usaha ekstensifikasi. Disamping itu, dari fakta artikel ini dibuat untuk mengungkap persepsi
400 Jurnal Ekonomi & Bisnis Indonesia Oktober

wajib pajak terhadap pelayanan yang diberikan PELAYANAN DAN UNSUR-UNSURNYA


oleh Kantor Pelayanan Pajak Bumi dan Sebelum mebahas lebih lanjut mengenai
Bangunan Malang sebagai representasi dari hasil analisis, terlebih dahulu akan dibahas
Otoritas Perpajakan. Dari hasil pembahasan secara ringkas persoalan pelayanan beserta
mengenai persepsi tersebut, selanjutnya dapat dimensi-dimensi yang membentuk pelayanan
direkomendasikan hal-hal yang perlu itu sendiri, yang selanjutnya akan dijadikan
dipertahankan, maupun hal-hal yang harus sebagai landasan berpikir dari tulisan ini.
diperbaiki guna meningkatkan jasa pelayanan
di kemudian hari. Perbaikan kualitas pelayanan, secara
sederhana, berpusat pada pemenuhan atas
Artikel ini lebih menekankan pada Pajak
keinginan klien serta ketepatan penyampaian
Bumi dan Bangunan (PBB) dan Bea Perolehan
untuk memenuhi harapan klien. Kunci kualitas
Hak atas Tanah dan Bangunan (BPHTB). Hal
pelayanan adalah menyesuaikan, atau bahkan
ini didasarkan pada dua pertimbangan.
melebihi, kualitas yang diberikan oleh institusi
Pertama, seperti yang tercantum pada Tabel 1,
atas pelayanan yang diharapan oleh para klien.
sumbangan PBB dan BPHTB terhadap total
Harapan bisa dipandang sebagai sesuatu yang
penerimaan pajak masih sangat kecil, atau
bersifat normatif (Parasuraman, Zeithaml, dan
bahkan terkecil, jika dibandingkan dengan
Berry, 1994) dan, bila dipandang dari
pajak-pajak yang lain. Kedua, objek pajak dari
kepentingan klien, dapat dibedakan dalam tiga
PBB dan BPHTB sangat luas karena wajib
tipe (Tjiptono, Chandra dan Diana, 2004).
pajaknya meliputi seluruh pemilik
Pertama, harapan diartikan sebagai tingkat
tanah/bangunan yang ada di wilayah nusantara.
kinerja yang diperkirakan klien akan
Jumlah wajib pajak dari PBB jelas jauh lebih
diterimanya berdasarkan semua informasi yang
banyak dari pada Pajak Penghasilan (PPH)
dimilikinya (will expectation), dan ini
atau Pajak Pertambahan Nilai (PPN), tetapi
merupakan konsep harapan yang banyak
sayang sumbangannya masih kecil. Dua alasan
dipakai. Kedua, harapan merupakan tingkat
tersebut tampaknya saling bertentangan,
kinerja yang sudah sepantasnya diterima oleh
sehingga perlu dilakukan studi tersendiri untuk
klien (should expectation). Ketiga, harapan
meningkatkan peranan PBB dan BPHTB baik
merupakan tingkat kinerja terbaik yang
sebagai sumber penerimaan pemerintah pusat
diharapkan dapat diterima oleh konsumen
maupun pemerintah daerah1.27
(ideal expectation). Kesenjangan antara kenya-
taan dan harapan, selanjutnya akan menen-
tukan tingkat kepuasan klien terhadap institusi
1
Disamping dua alasan yang telah disebutkan, sebenarnya yang memberikan pelayanan itu sendiri.
masih ada alasan yang tidak kalah pentingnya. PBB
adalah pajak pusat yang pemungutanya diserahkan Menurut Model Kesenjangan Pelayanan
kepada pemerintah daerah, dan dari sini pemerintah (Parasuraman, Berry, dan Zeithaml, 1991),
daerah mendapat bagian langsung. Bagian PBB yang kesenjangan antara harapan dan kenyataan
diterima daerah merupakan salah satu sumber
penerimaan yang penting bagi daerah dalam era otonomi muncul karena lima hal, yaitu : (1) manajemen
seperti sekarang ini. Karena daerah memiliki institusi salah mengerti terhadap harapan klien,
kewenangan untuk memungutnya, maka daerah memiliki (2) manajemen memahami harapan klien tetapi
peluang yang cukup besar untuk bisa mengintensifkan
pelaksanaan PBB di wilayahnya melalui perbaikan salah dalam merumuskan harapan klien ke
kualitas pelayanan. Dari sudut pandang seperti ini, dalam bentuk tolak ukur kualitas pelayanan,
artikel ini diharapkan mampu memberikan kontribusi (3) manajemen tidak mampu untuk memenuhi
mengenai konsep pelayanan yang baik bagi pemerintah
daerah. Lebih dari itu, PBB merupakan pajak lama yang
standar kualitas pelayanan, (4) manajemen
sudah ada sejak jaman penjajahan sehingga keberada-
anya sudah dikenal luas oleh masyarakat (Permana, 2005
dan Suharno, 2003). Oleh karena itu, keberhasilan PBB yang sangat positif bagi masyarakat terhadap pajak
secara umum.
dalam memberikan pelayanan akan memberikan kesan
2005 Ismail 401

tidak mampu memenuhi janji-janji yang 5. Empati (empathy); meliputi kemudahan


dikomunikasikan ke pihak eksternal, dan (5) dalam melakukan hubungan, komunikasi
kesenjangan yang timbul akibat dari tidak yang baik, perhatian pribadi, dan
terpenuhinya harapan klien. memahami kebutuhan para klien
Kalau diamati, sebab-sebab munculnya Disamping dimensi seperti tersebut di atas,
kesenjangan tersebut tersusun secara hirarkis. masih ada dimensi lain yang perlu diper-
Maksudnya, bila manajemen salah mengerti hatikan, yaitu corporate quality (reputation)
terhadap harapan klien (sebab 1), maka sebab- (Athanassopoulos, 2000) dan accessibility (Sit
sebab yang berikutnya akan muncul secara dan Ho, 2002). Sebenarnya Sit dan Ho (2002)
otomatis. Untuk itu, pemahaman manajemen merumuskan delapan dimensi yang harus
terhadap harapan klien menjadi sangat penting diperhatikan untuk pelayanan di pusat
karena hal ini merupakan titik awal dari puas pembelanjaan (shopping-centre), dimana
tidaknya klien terhadap institusi. dimensi tersebut sangat berbeda dengan
Selanjutnya, untuk bisa menentukan dimensi yang dirumuskan Parasuraman,
apakah klien itu puas atau tidak, maka Zeithaml dan Barry (1988). Namun dalam
kepuasan itu harus bisa diukur. Oleh karena tulisan ini hanya diambil accessibility
itu, mengetahui dimensi pelayanan menjadi mengingat dimensi ini sebenarnya sudah
sangat penting. Menurut pakar di bidang dirumuskan oleh Parasuraman, Zeithaml dan
pelayanan, dimensi atau unsur-unsur pelayanan Barry (1988) tetapi akhirnya dieliminasi
sangat beragam sesuai dengan jenis industrinya karena dianggap tidak signifikan untuk
(Carauna, Ewing dan Ramashesan, 2000 ; Lee, menjadi dimensi tersendiri.
Lee dan Yoo, 2000). Maksudnya, setiap jenis Dimasukannya dimensi reputation dan
industri memiliki dimensi pelayanan yang khas accessibility dalam tulisan ini, disamping lima
sehingga tidak bisa disamaratakan untuk dimensi yang sudah disebut sebelumnya,
semua industri. Meskipun begitu, menurut karena keduanya sangat relevan dengan
Parasuraman, Zeithaml dan Barry (1988), ada persoalan pelayanan di bidang perpajakan,
lima dimensi pokok yang harus diperhatikan dimana institusi pajak sering dipersepsikan
oleh institusi bisnis dalam bidang jasa dan ritel negatif oleh wajib pajak (reputasi kurang
yaitu : bagus), dan jangkauan pelayanannya kepada
1. Bukti langsung (tangibles); meliputi wajib pajak masih lemah (aksesibilitasnya
fasilitas fisik, perlengkapan, pegawai, dan masih rendah). Yang terakhir ini bisa
sarana komunikasi dibuktikan dengan masih banyaknya keluhan-
keluhan yang dirasakan oleh wajib pajak.
2. Keandalan (reliability); yakni kemampuan Semua dimensi tersebut di atas akan dijadikan
memberikan pelayanan yang dijanjikan landasan utama dalam tulisan ini.
dengan akurat, dan memuaskan
3. Kepekaan (responsiveness); yaitu keingin- DATA DAN ANALISISNYA
an para staf untuk membantu para klien dan
Data
memberikan pelayanan secara cepat sesuai
yang dikehendaki klien Artikel ini didahului oleh penelitian yang
dimaksudkan untuk memperoleh data primer
4. Jaminan (assurance); mencakup penge-
dari wajib pajak. Populasi penelitiannya adalah
tahuan, kemampuan, kesopanan, dan sifat
wajib pajak yang telah mendapatkan pelayanan
dapat dipercaya yang dimiliki para staf,
dari Kantor Pelayanan (KP) PBB Malang
bebas dari bahaya, risiko, atau keragu-
selama tahun 2001-2003 yang tercatat dalam
raguan
buku pengaduan di KP PBB Malang.
402 Jurnal Ekonomi & Bisnis Indonesia Oktober

Sedangkan teknik pengambilan contohnya langsung, keandalan, kepekaan, jaminan,


adalah purposive yang didasarkan pada empati, reputasi dan kemudahan/akses. Setiap
pertimbangan-pertimbangan tertentu di dimensi diperlakukan sebagai variabel yang
lapangan. Perlu diketahui bahwa menemui mempengaruhi kepuasan, dan pengukuran dari
wajib pajak sangat tidak mudah mengingat setiap variabelnya mengacu pada indikator-
pajak merupakan persoalan yang sensitif. indikator yang relevan untuk setiap variabel
Besarnya contoh yang terambil adalah 108 yang dimaksud. Selanjutnya, ketujuh variabel
wajib pajak yang tersebar Malang Raya (Kota tersebut dijadikan sebagai landasan untuk
Batu, Kota Malang dan Kabupaten Malang). menentukan tingkat kepuasan pelayanan yang
Sedangkan teknik pengumpulan data yang dirasakan oleh wajib pajak. Mengikuti Bebko
dipakai adalah wawancara dengan berpedoman (2000), kepuasan terhadap kualitas pelayanan
pada daftar pertanyaan. diukur berdasarkan selisih antara pelayanan
yang dirasakan dan pelayanan yang diharapkan
Variabel dan Pengukurannya oleh wajib pajak. Variabel yang dipertim-
Variabel yang diamati didasarkan pada bangkan dalam tulisan ini dan indikator-
indikatornya dapat dilihat pada Tabel 2.
tujuh dimensi pelayanan yang sudah
dibicarakan pada bagian terdahulu, yaitu bukti

Tabel 2: Variabel dan Indikator Penelitian

VARIABEL INDIKATOR
• Bukti langsung Fasilitas fisik
Prosedur administratif
Perlengkapan
Kecukupan jumlah pegawai
Sarana sosialisasi/komunikasi
• Keandalan Kemampuan memberikan pelayanan yang dijanjikan dengan segera,
akurat, dan memuaskan
• Kepekaan Keinginan para staf untuk membantu /memberikan pelayanan dengan
tanggap
• Jaminan Pengetahuan staf
Kemampuan staf
Kesopanan staf
Sifat yang dapat dipercaya yang dimiliki para staf
• Empati Kemudahan dalam melakukan hubungan/ komunikasi yang baik
Memahami kebutuhan para klien
• Reputasi Citra institusi pajak (KP PBB dn BPHTB)
Citra pegawai/staff pajak
• Kemudahan Lokasi Kantor Pelayanan Pajak yang strategis dan mudah dijangkau
Sarana angkutan umum menuju kantor pelayanan
• Tingkat kepuasan Tingkat kepuasan atas pelayanan yang telah diberikan
2005 Ismail 403

Pengukuran variabel didasarkan pada tegak (Y) menunjukan skor tingkat harapan.
persepsi wajib pajak terhadap semua indikator Untuk setiap variabel yang mempengaruhi
dengan menggunakan skala Likert dengan lima kepuasan klien, dihitung dengan formula
kategori jawaban. Jawaban berkisar mulai dari berikut:
sangat setuju sampai sangat tidak setuju, atau ΣX i
sebaliknya dari sangat tidak setuju sampai X = (1)
n
sangat setuju. Untuk pernyataan positif 228skor
jawabannya adalah: 5 (sangat setuju), 4 ΣYi
dan Y= (2)
(setuju), 3 (ragu-ragu), 2 (tidak setuju), dan 1 n
(sangat tidak setuju). Sedangkan untuk
pernyataan negatif skor jawabannya adalah: 5 Dimana :
(sangat tidak setuju), 4 (tidak setuju), 3 (ragu- X = Skor rata-rata tingkat kualitas
ragu), 2 (setuju), dan 1 (sangat setuju). pelayanan yang dirasakan wajib
pajak
Model Analisis Y = Skor rata-rata tingkat harapan wajib
Model analisis yang digunakan adalah pajak
Importance Performance Analysis yang n = Jumlah responden
dikembangkan oleh Martilla dan James (1977). Untuk bisa memetakan posisi setiap
Model ini dinilai tepat karena mengasumsikan variabel ke dalam diagram kartesius, pada
bahwa kepuasan konsumen tergantung dari dua daerah yang dibatasi oleh sumbu X positif dan
hal, yaitu harapan dan penilaian konsumen sumbu Y positif, selanjutnya dibuat dua buah
terhadap atribut-atribut yang dipertimbangkan garis yang saling berpotongan tegak lurus pada
dalam penelitian. Asumsi ini sangat berse-
suaian dengan permasalahan yang diajukan titik ( X , Y ), dimana X merupakan rata-rata
dalam penelitian ini. dari rata-rata skor seluruh indikator tingkat

Importance Performance Analysis memu- kualitas pelayanan dan Y adalah rata-rata dari
lainya dengan dua variabel X dan Y yang rata-rata skor tingkat harapan seluruh indikator
digambarkan dalam sebuah diagram kartesius yang mempengaruhi kepuasan klien. Rumus
yang menunjukkan posisi kesesuaian antara yang dipakai untuk menghitung kedudukan
tingkat harapan dari klien dan kenyataan yang dari garis yang saling berpotongan tersebut
N
mereka terima. Diagaram kartesius merupakan
diagram dua dimensi yang menggabungkan ∑ Xi
i =1
sumbu datar dan sumbu tegak dalam satu adalah : X = (3)
k
diagram. Sumbu datar (X) dalam diagram
N
merepresentasikan skor tingkat kualitas
pelayanan yang dirasakan, sedangkan sumbu ∑ Yi
i −1
dan Y= (4)
k
2
Pernyataan positif adalah suatu pernyataan yang kalau
dilaksanakan akan memberikan dampak bagus bagi Dimana k menunjukan banyaknya indikator
kepentingan institusi/manajemen. Sedangkan pernyataan yang dapat mempengaruhi kepuasan klien.
negatif adalah pernyataan yang memiliki dampak jelek Dengan cara seperti ini, akhirnya daerah yang
bagi kepentingan institusi/manajemen. Contoh pernya-
taan positif adalah Petugas pajak selalu memberikan
dibatasi oleh sumbu X positif dan sumbu Y
pelayanan secara akurat, dan contoh pernyataan negatif positif dalam diagram kartesius, sudah terbagi
adalah Surat Penagihan Pajak Terhutang (SPPT) selalu dalam empat kuadran.
datang terlambat. Untuk pernyataan positif, skor
jawaban tertinggi (= 5) adalah sangat setuju dan skor Selanjutnya, hasil perhitungan skor dari
terendah (= 1) adalah jawaban sangat tidak setuju. Hal kinerja dan harapan dari setiap dimensi
sebaliknya berlaku untuk pernyataan negatif.
404 Jurnal Ekonomi & Bisnis Indonesia Oktober

pelayanan, dipetakan ke dalam diagram menunjukkan variabel yang kurang penting


kartesius yang sudah terbagi dalam empat dalam mempengaruhi kepuasan wajib pajak,
kuadran seperti yang ada pada Gambar 1. akan tetapi pelaksanaannya berlebihan, atau
Masing-masing kuadran memiliki arti dianggap kurang penting bagi wajib pajak
tersendiri. Kuadaran A menunjukkan variabel tetapi kualitas pelayanannya sangat bagus.
yang mempengaruhi kepuasan wajib pajak,
termasuk variabel-variabel yang dianggap PEMBAHASAN HASIL
sangat penting, namun Kantor Pelayanan Pajak Perlu ditegaskan bahwa sebelum data
belum melaksanakannya sesuai keinginan diolah dengan alat analisis yang sudah
wajib pajak, sehingga dinilai mengecewakan. disebutkan, terlebih dahulu dilakukan uji
Kuadran B menunjukkan variabel pelayanan validitas dan reliabilitas atas data-data yang
yang telah berhasil dilaksanakan Kantor dimaksud. Dari beberapa tahapan pengujian
Pelayanan Pajak, untuk itu wajib dipertahan- yang dilakukan, diperoleh hasil bahwa
kan di kemudian hari. Dari kacamata wajib variabel-variabel yang masuk dalam item
pajak, variabel tersebut dianggap sangat kinerja (pelayanan yang dirasakan oleh wajib
penting dan sudah sangat memuaskan. pajak) maupun variabel-variabel yang masuk
Kuadaran C menunjukkan variabel yang dalam item harapan (pelayanan yang
kurang penting pengaruhnya bagi wajib pajak, diharapkan oleh wajib pajak), semuanya valid
dan pelaksanaanya oleh Kantor Pelayanan dan reliable. Dengan demikian, hasil
Pajak biasa-biasa saja. Bagi wajib pajak, pengolahan terhadap data-data yang digunakan
unsur-unsur tersebut dianggap kurang penting dalam tulisan ini dapat dipertanggung
dan kurang memuaskan. Kuadran D jawabkan.

Y (Harapan)

Prioritas Pertahankan
Utama Prestasi
A B

C D
Prioritas Berlebihan
Rendah

X (Realitas Pelayanan)

Gambar 1 : Diagram Kartesius


2005 Ismail 405

Harapan dan persepsi wajib pajak terhadap memberikan perhatian yang terlalu besar
pelayanan yang diberikan oleh KP PBB dan terhadap dimensi pelayanan yang memang
BPHTB Malang dapat dilihat pada Gambar 2. tidak dipandang penting oleh wajib pajak.
Pada diagram tersebut, ditunjukkan variabel Dengan kata lain, penyediaan pelayanan secara
pelayanan mana yang harus menjadi prioritas mubazir tidak dijumpai di daerah penelitian.
untuk diperbaiki, karena responden meng-
anggap tingkat kepentingannya tinggi Variabel Pelayanan yang Perlu
sedangkan kinerjanya masih rendah; dan Dipertahankan
variabel pelayanan mana yang harus diperta- Kuadran A pada Gambar 2, menunjukan
hankan, karena responden menilai kinerjanya variabel pelayanan yang perlu dipertahankan.
sudah baik dan mendekati tingkat kepentingan Yang termasuk dalam kelompok ini adalah
yang diharapkan oleh wajib pajak.
bukti langsung (tangibles, X1), jaminan
Perlu ditegaskan bahwa, dari hasil (assurance, X4) dan kemudahan memperoleh
perhitungan yang dilakukan, tidak ada variabel pelayanan (accesibility, X7). Jadi menurut
pelayanan yang dianggap berlebihan oleh wajib pajak, bukti langsung, jaminan dan
wajib pajak (tidak ada variabel pelayanan yang jangkauan pelayanan, merupakan variabel-
muncul pada kuadaran D). Ini bermakna variabel pelayanan yang dinilai sudah sesuai
bahwa, di Kantor Pelayanan PBB & BPHTB dengan harapan wajib pajak. Oleh karena itu,
Malang, tidak ditemukan variabel pelayanan ketiga variabel pelayanan tersebut perlu
yang, di satu sisi, dianggap kurang penting dipertahankan di masa depan oleh KP PBB dan
oleh wajib pajak dan, di sisi lain, disediakan BPHTB Malang.
dengan cara yang sangat bagus oleh otoritas
pajak. Kantor Pelayanan PBB di Malang tidak

4.1
x3 Pertahankan Prestasi x1 Bukti langsung
4.05
H Prioritas Utama x4 x7 x2 Keandalan
a 4 x1 x3 Kepekaan
r 3.95 x2
x4 Jaminan
a
x5 Empati
p 3.9 x6
a 3.85 Prioritas rendah Berlebihan x6 Reputasi
n x7 Kemudahan
3.8 x5

3.75
3.1 3.2 3.3 3.4 3.5 3.6 3.7
Kinerja

Gambar 2 : Kinerja dan Harapan Pelayanan Menurut Wajib Pajak


406 Jurnal Ekonomi & Bisnis Indonesia Oktober

Meskipun ketiga variabel pelayanan Dengan kemampuan dan pengetahuan yang


tersebut sudah dianggap sesuai dengan harapan sangat bagus, petugas pajak bisa memberikan
wajib pajak, tetapi demi kesempurnaan penjelasan yang baik dan benar kepada wajib
pelayanan di masa depan, pihak otoritas pajak pajak.
perlu meneliti kembali indikator-indikator Begitu juga dengan variabel bukti
yang ada pada setiap variabel pelayanan langsung. Secara umum tingkat pelayanan
tersebut. Hal ini demikian karena kriteria yang yang diberikan sudah mencapai 85% dari yang
muncul dari setiap variabel pelayanan tersebut, diharapkan oleh wajib pajak. Capaian untuk
merupakan gabungan dari beberapa indikator variabel ini hampir sama dengan variabel
yang belum tentu semua indikator memiliki jaminan. Meskipun begitu, ada indikator yang
nilai yang sama. Bila ada salah satu indikator tingkat kesesuaianya sangat rendah, yaitu
yang memiliki tingkat kesesuaian rendah 329 indikator sarana sosialisasi dan komunikasi
(antara pelayanan yang diterima dan pelayanan (74%). Dari data di lapangan diperoleh
yang diharapkan), maka otoritas pajak perlu informasi bahwa pemahaman wajib pajak
memperbaiki indikator tersebut. Tingkat terhadap persoalan pajak masih sangat rendah,
kesesuaian antara harapan dan kenyataan dari baik yang menyangkut prosedur adminis-
semua indikator untuk ketiga variabel trasinya, prosedur pembayarannya, besaran
pelayanan tersebut disajikan dalam Tabel 3. tarifnya, maupun prosedur pengaduan bila ada
Terlihat bahwa indikator yang masuk ke keberatan. Oleh karena itu masih diperlukan
dalam variabel kemudahan memiliki tingkat sosialisasi dan komunikasi yang lebih baik lagi
kesesuaian yang sangan tinggi (91%). Ini dari aparat pajak kepada wajib pajak.
bermakna bahwa lokasi untuk memperoleh Persoalan sosialisasi yang kurang optimal
pelayanan dan sarana angkutan untuk menuju ini, disamping karena sarananya yang terbatas,
lokasi pelayanan, sudah dinilai sangat bagus juga terkait dengan rendahnya kualitas maupun
oleh wajib pajak. Hasil seperti ini tidak kuantitas sumber daya manusia petugas pajak.
mengherankan mengingat pelayanan pajak, Kualitas sumber daya manusia yang rendah
terutama untuk membayar pajak, tidak hanya berhubungan dengan rendahnya pendidikan
dipusatkan di KP PBB dan BPHTB saja, dan keahlian sosial (keahlian berkomunikasi
melainkan juga diselenggarakan sampai di dan problem solving) yang dimiliki oleh
Kantor Desa, Kecamatan dan counter-counter petugas pajak. Padahal, persoalan pajak
bank secara meluas, sehingga wajib pajak tidak merupakan persoalan yang kompleks. Kualitas
kesulitan untuk melaksanakan kewajibannya. sumber daya manusia yang rendah memiliki
Meskipun tidak sebaik indikator yang dampak terhadap tingginya kesalahan manusia
termasuk dalam variabel jangkaun pelayanan, (human error) yang pada akhirnya akan
indikator yang diperhitungkan dalam variabel menghambat proses pelayanan dan mening-
jaminan menunjukkan tingkat kesesuaian di katnya jumlah pengaduan dari masyarakat.
atas 80%. Secara umum, harapan wajib pajak Persoalan ini diperparah oleh staf yang ada di
terhadap jaminan pelayanan yang diberikan KP PBB sangat terbatas jumlahnya, sehingga
sudah terpenuhi 85%. Namun bila variabel mereka lebih terserap untuk menyelesaikan
jaminan ini akan ditingkatkan mutunya di persoalan internal kantor dan hampir tidak ada
kemudian hari, maka indikator kemampuan waktu untuk berhubungan dengan masyarakat.
dan pengetahuan petugas dalam memberikan Oleh karena itu, hendaknya sosialisasi ini
pelayanan kepada wajib pajak perlu diperbaiki. dilakukan secara bersama-sama baik oleh KP
Terutama sekali kemampuan dan pengetahuan PBB maupun oleh Pemerintah Daerah sebagai
petugas terhadap persoalan PBB dan BPHTB. lembaga kolektornya.
3
Tingkat kesesuaian dihitung berdasarkan rasio antara
skor kinerja (menurut persepsi konsumen) dan skor
harapan.
2005 Ismail 407

Tabel 3: Tingkat Kesesuaian Indikator dari Variabel Bukti Langsung, Jaminan dan Kemudahan

No. Variabel/Dimensi Indikator Tingkat Kesesuaian (%)


Fasilitas fisisk 91,0
Prosedur administratif 86,0
1. Bukti langsung (X1) Perlenmgkapan administratif 89,0
Jumlah pegawai 88,0
Sarana sosialisasi 74,0
Pengetahuan petugas 84,9
Kemampuan petugas 82,5
2. Jaminan (X4)
Kesopanan petugas 89,0
Sifat yang dapat dipercaya 85,0
Lokasi kantor pelayanan 91,0
3. Kemudahan (X7)
Sarana umum menuju kantor 91,0

Variabel Pelayanan Yang Perlu Diperbaiki Terhutang), lamanya penyelesaian keluhan


yang diajukan dan adanya beberapa petugas
Kuadaran B pada Gambar 2 menunjukkan
yang minta tambahan fee atas layanan yang
variabel pelayanan yang perlu mendapat
diberikan. Keluhan-keluhan tersebut dijumpai
perhatian utama, karena wajib pajak menilai
secara merata di seluruh daerah penelitian.
ada kesenjangan yang cukup serius antara
Dari 77 responden yang menyatakan bahwa
harapan dan kenyataan pelayanan yang
kepekaan petugas itu penting dan sangat
diberikan. Variabel yang dimaksud adalah
penting, hanya 25 responden (32%) yang
keandalan pelayanan (reliability) dan kepekaan
merasa bahwa kepekaan petugas masuk
para petugas pajak terhadap kebutuhan wajib
pajak (responsiveness). kategori baik dan sangat baik. Ini
menggambarkan kepekaan petugas pajak yang
Kepekaan yang menggambarkan sensiti- masih lemah.
vitas para petugas pajak untuk memberikan
pelayan yang baik kepada wajib pajak, Hal yang sama berlaku untuk variabel
merupakan hal yang harus menjadi perhatian keandalan. Masalah keandalan mutu pelayanan
khusus dari pihak KP PBB Malang untuk ini masih perlu menjadi perhatian yang serius
ditingkatkan kinerjanya. Persoalan yang sering bagi KP PBB. Dari 108 responden yang
muncul sehubungan dengan hal ini adalah diambil dalam penelitian ini, ada 74 responden
keluhan mengenai lambatnya pengurusan (atau 69%) yang menyatakan unsur keandalan
ini penting dan sangat penting.
mutasi SPPT (Surat Penagihan Pajak

Tabel 4: Tingkat Kesesuaian Indikator dari Variabel Keandalan dan Kepekaan


Tingkat Kesesuaian
No. Variabel/Dimensi Indikator
(%)
1. Keandalan (X2) Kemampuan memberikan pelayanan 81,6
secara tepat, akurat dan memuaskan
2. Kepekaan (X3) Kepekaan staf untuk memberikan/ 83,0
membantu pelayanan kepada klien
408 Jurnal Ekonomi & Bisnis Indonesia Oktober

Tetapi dari 74 responden tersebut, yang yang baik dan memahami kebutuhan klien) dan
menyatakan bahwa pelayanan yang diberikan citra institusi maupun pegawai dalam menilai
sudah baik dan sangat baik, hanya mencapai pelayanan yang diberikan oleh Kantor
27 responden (atau 36%). Jelas ini menun- Pelayanan PBB dan BPHTB Malang.
jukkan fenomena yang kurang menggem- Barangkali, penjelasan dari temuan ini bisa
birakan. Keluhan wajib pajak yang sering dikaitkan dengan kedudukan pajak sendiri
muncul adalah ketidak tepatan dalam sebagai sesuatu yang harus ditunaikan oleh
pengukuran objek pajak, kesalahan dalam wajib pajak. Oleh karena itu, wajib pajak tetap
menetapkan nilai jual objek pajak (NJOP), dan harus membayar pajak tanpa memandang baik
kelambatan dalam menerima SPPT. Keluhan- buruknya citra institusi maupun empati
keluhan tersebut, bila ingin diperbaiki, perlu tidaknya petugas pajak. Dalam membayar
dijawab dengan perbaikan yang serius dari pajak, wajib pajak tidak memperhatikan empati
otoritas perpajakan. tidaknya aparat pajak, tetapi lebih
mementingkan kepekaan dan kemampuan
Variabel Pelayanan Yang Kurang aparat pajak seperti telah disebutkan di bagian
Diprioritaskan terdahulu. Meskipun begitu, citra petugas
Kuadran C menunjukan variabel yang pajak tetap perlu diperbaiki mengingat ada
mempengaruhi kepuasan tetapi masih dianggap beberapa oknum yang memberikan kesan
negatif pada petugas pajak secara umum.
kurang penting bagi wajib pajak dan memang
kualitas pelaksanaannya termasuk kategori
biasa atau cukup saja. Karena pelaksanaan Persepsi Wajib Pajak dan Implikasinya
variabel pelayanan ini di KP PBB Malang Bagi Otoritas Pajak
sekedar cukup dan klien menganggap variabel Sebelum mengakhiri tulisan ini, penulis
tersebut sebagai sesuatu yang tidak penting, ingin menyajikan karakter responden di daerah
maka keberadaannya tidak perlu diprioritas- penelitian untuk memberikan gambaran yang
kan. Meskipun begitu, bukan berarti unsur- sesungguhnya mengenai bagaimana pandangan
unsur pelayanan tersebut diabaikan sama sekali wajib pajak terhadap pajak sebagai kewajiban
atau ditiadakan. Variabel yang dimaksud tetap yang dibebankan oleh negara. Selama ini,
perlu diperbaiki meskipun dalam skala diyakini secara umum bahwa masyarakat,
prioritas rendah. terutama wajib pajak, adalah pihak yang hanya
Variabel yang tidak dianggap begitu memandang pajak sebagai sesuatu yang negatif
penting oleh wajib pajak adalah empati dan karena hanya memberikan beban kepada
citra institusi pajak itu sendiri. Tidak seperti masyarakat. Keyakinan semacam ini kemudian
yang diduga sebelumnya, ternyata wajib pajak menimbulkan asumsi yang luas di masyarakat,
tidak begitu mempertimbangkan hal-hal yang dimana wajib pajak dianggap sebagai pihak
berhubungan dengan sifat petugas (komunikasi yang selalu berusaha untuk mengindari pajak.

Tabel 5: Tingkat Kesesuaian Indikator dari Variabel Empati dan Reputasi

No. Variabel/Dimensi Indikator Tingkat Kesesuaian (%)


Kemudahan dalam menjalin 88,7
1. Empati (X5) komunikasi yang baik
Memahami kebutuhan klien 87,7
Citra institusi pajak 88,0
2. Reputasi (X6)
Citra staf pajak 85,9
2005 Ismail 409

Dengan kata lain, wajib pajak yang meng- memiliki itikad baik, dan bukan sebaliknya
hindari atau enggan membayar pajak, dianggap seperti yang diyakini selama ini.
sebagai sesuatu yang wajar. Paradigma inilah Bila wajib pajak adalah pihak-pihak yang
yang tampaknya dijadikan landasan bagi cenderung beritikad baik, maka munculnya
perumusan kebijakan bidang perpajakan di kelambanan dalam pengumpulkan pajak di
Indonesia. Indonesia, merupakan indikasi dari kelemahan
Namun, sesuai dengan Tabel 6, anggapan aparat pajak dalam melaksanakan tanggung
semacam ini tidak selamanya benar. Memang jawabnya. Jelasnya, bukan wajib pajak yang
ada sebagian wajib pajak yang cenderung salah, tetapi justru aparat dan otoritas pajak itu
berperilaku seperti itu. Misalnya, enggan sendiri yang salah, sehingga aparatlah yang
membayar pajak, berusaha menghindari pajak harus terlebih dahulu membenahi diri, dan
dan, kalaupun membayar, sebisa mungkin bukan sebaliknya, yaitu bukan wajib pajak
membayar di bawah tarif resmi. Tetapi wajib yang diminta untuk taat terlebih dahulu kepada
pajak yang memiliki perilaku semacam ini, otoritas pajak.
jumlahnya sangat kecil. Sebagian besar wajib Fakta semacam ini semakin memperkuat
pajak, pada dasarnya, adalah orang-orang yang pernyataan terdahulu, dimana dikatakan bahwa
taat pada peraturan. Mereka merasa bangga persoalan pajak bukan terletak pada persoalan
kalau bisa membayar pajak, karena merasa perundang-undanganya, tetapi lebih terpusat
bisa melaksanakan kewajiban yang dibebankan pada persoalan teknis pengumpulanya di
oleh negara. Sebagian besar dari mereka tidak lapangan. Oleh karena itu, orientasi kebijakan
berkehendak untuk menghindari pajak, dan yang diarahkan untuk memperbaiki kualitas
beranggapan bahwa membayar pajak tepat internal, mendesak untuk dilakukan. Sebelum
waktu adalah perbuatan yang mulia. Perlu melangkah pada kebijakan yang lebih
digaris bawahi bahwa, meskipun perbedaan mendasar, misalnya pada perubahan
antara proporsi responden yang ingin perundang-undangan, perbaikan secara internal
membayar sesuai dengan tarif resmi dan di terutama yang menyangkut itikad dan cara
bawah tarif resmi sangat kecil, tetapi secara kerja dari aparat pajak, mutlak diperlukan.
statistik perbedaan itu tidak signifikan, Tanpa perubahan ini, perubahan mendasar
sehingga hal ini bisa diabaikan. Dengan dalam perundang-undangan, tidak akan ada
demikian dapat disimpulkan bahwa wajib gunanya.
pajak adalah pihak-pihak yang sebenarnya

Tabel 6: Persepsi Responden Terhadap PBB dan BPHTB


Proporsi responden yang *) Hasil uji beda dua
Pernyataan yang diajukan kepada responden
Setuju Tidak setuju proporsi **)
Saya menyukai membayar pajak 93 7 Signifikan
Jika mungkin, saya akan menghindar untuk 17 83 Signifikan
membayar pajak
Membayar pajak tepat waktu adalah 96 4 Signifikan
perbuatan yang baik
Jika mungkin, saya akan membayar pajak 58 42 Tidak signifikan
dibawah yang seharusnya
*) Jumlah responden 108
**) Untuk α = 5%
410 Jurnal Ekonomi & Bisnis Indonesia Oktober

Perubahan itu harus dimulai dengan diprioritaskan untuk diperbaiki oleh KP PBB
perubahan persepsi aparat pajak terhadap wajib dan BPHTB di Malang Raya. Yang tetap
pajak. Aparat pajak harus menempatkan wajib dipertahankan adalah dimensi pelayanan yang
pajak sebagai raja, atau setidak-tidaknya, terdiri dari bukti fisik secara langsung, jaminan
sebagai pihak yang harus dihormati karena dan jangkauan. Sebaliknya, unsur-unsur
kelangsungan aparat pajak sangat tergantung pelayanan yang mendesak untuk diperbaiki
dari kesediaan wajib pajak untuk membayar adalah keandalan dan kepekaan. Untuk
pajak, dan justru bukan diasumsikan sebagai meningkatkan keandalan pelayanan, aparat
pihak yang tidak memiliki itikad baik sehingga pajak harus memberikan pelayanan yang tepat
harus dikejar-kejar dan diperlakukan sebagai dan akurat sehingga mengurangi komplain dari
sebagai orang yang tidak baik. wajib pajak. Memperbaiki pelayanan melalui
Itu semua berimplikasi bahwa, membe- unsur kepekaan berarti aparat pajak harus lebih
rikan mutu pelayanan yang prima kepada wajib tanggap terhadap keluhan-keluhan yang
pajak menjadi sangat relevan untuk diajukan oleh wajib pajak. Untuk mengurangi
meningkatkan peranan pajak sebagai sumber keluhan-keluhan semacam ini, usaha
utama penerimaan negara. Pelayanan yang sosialisasi kepada masyarakat luas perlu
baik pada dasarnya merupakan hak dari wajib dilakukan secara intensif dengan melibatkan
pajak yang harus dipenuhi karena mereka telah pihak yang terkait. Yang perlu digaris bawahi
menunaikan kewajibanya dalam membayar pula adalah otoritas PBB dan BPHTB di
pajak. Oleh karena itu, otoritas pajak harus Malang dalam memberikan pelayan tidak
merubah mind set yang selama ini dianutnya, melakukan hal-hal yang dianggap berlebihan
yaitu bukan wajib pajak yang membutuhkan oleh wajib pajak.
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