DAFTAR ISI

KATA PENGANTAR......................................................................................... i
DAFTAR ISI........................................................................................................ iii
DAFTAR TABEL ............................................................................................... iv
DAFTAR GAMBAR .......................................................................................... v
DAFTAR LAMPIRAN....................................................................................... vii
BAB I PENDAHULUAN.............................................................................
1.1. Latar Belakang Penelitian...................................................................
1.2. Identifikasi Masalah...........................................................................
1.3. Maksud dan Tujuan Penelitian...........................................................
1.3.1. Maksud Penelitian.................................................................
1.3.2. Tujuan Penilitian....................................................................
1.4. Kegunaan Penelitiaan.........................................................................
1.4.1. Kegunaan Ilmiah....................................................................
1.4.2 Kegunaan Praktis...................................................................
1.5. Kerangka Pemikiran .......................................................................... 9
1.6. Hipotesis...............................................................................................15
BAB II TINJAUAN PUSTAKA.........................................................................
2.1. Manajemen ........................................................................................
2.1.1. Pengertian dan Ruang Lingkup Mnajemen...........................
2.1.2. Fungsi Manajemen ...............................................................
2.1.3. Unsur Manajemen.................................................................
2.1.4. Tujuan Manajemen................................................................
2.1.5. Dasar-Dasar Manajemen.......................................................
2.2. Sumber Daya Manusia........................................................................
2.2.1. Pengertian Sumber Daya Manusia........................................
2.2.2. Pengertian Manajemen Sumber Daya Manusia....................
2.2.3. Peranan Manajemen Sumber Daya Manusia........................
2.2.4. Tujuan Manajemen Sumber Daya Manusia..........................
 2.2.5. Fungsi Manajemen Sumber Daya Manusia dan Oprasional
Manajemen Sumber Daya Manusia......................................
2.2.6. Fungsi Operatif Manajemen Sumber Daya Manusia............
2.2.7. Praktik Manajemen Sumber Daya Manusia..........................
2.2.8. Metode Pendekatan dalam Manajemen Sumber Daya
Manusia.................................................................................
2.2.9. Jenis Pengembangan Sumber Daya Manusia........................
2.3. Motivasi..............................................................................................
2.3.1. Pengertian Motivasi..............................................................
..........................................................................................................
2.3.2. Teori Motivasi.......................................................................
..........................................................................................................
..........................................................................................................
..........................................................................................................
..........................................................................................................
..........................................................................................................
..........................................................................................................
2.3.3. Faktor-Faktor Motivasi.........................................................
2.3.4. Jenis-Jenis Motivasi..............................................................
2.3.5. Asas-Asas Motivasi...............................................................
2.3.6. Prinsip-Prinsip Motivasi........................................................
2.3.7. Tujuan Motivasi....................................................................
2.3.8. Langkah-Langkah Motivasi..................................................
2.3.9. Metode Motivasi...................................................................
2.3.10. Karakteristik Motivasi............................................................
2.3.11. Dimensi Motivasi...................................................................
2.3.12. Kebutuhan Motivasi...............................................................51
2.3.13. Proses dan Model Motivasi....................................................53
2.4. Disiplin Kerja.......................................................................................
2.4.1. Pengertian Disiplin Kerja.......................................................
2.4.2. Jenis-Jenis Disiplin Kerja.......................................................
 2.4.3. Teknik-Teknik Disiplin Kerja................................................
2.4.5. Faktor-Faktor yang Mempengaruhi Disiplin Kerja
Karyawan..............................................................................
2.4.6. Bentuk Disiplin Kerja.............................................................
2.4.7. Hambatan Disiplin Kerja........................................................
2.4.8. Prinsip-Prinsip Disiplin Kerja................................................
2.4.9. Indikator Disiplin Kerja........................................................
2.4.10. Pendekatan Disiplin Kerja.....................................................
2.4.11. Pelaksanaan Sanksi Pelangaran Disiplin Kerja.....................
2.4.12. Komponen Disiplin Kerja......................................................
2.4.13. Aspek-Aspek Disiplin Kerja..................................................
2.4.14. Pentingnya Disiplin Kerja......................................................
2.5. Kinerja Karyawan...............................................................................
2.5.1. Pengertian Kinerja..................................................................
2.5.2. Penilaian Kinerja....................................................................
2.5.3. Manfaat Penilaian Kinerja......................................................
2.5.4. Metode Penilaian Kinerja.......................................................
2.5.5. Jenis-Jenis Penilaian Kinerja..................................................
2.5.6. Indikator Kinerja....................................................................
2.5.7. Tujuan Penilaian Kinerja........................................................
2.5.8. Prinsip Penilaian kinerja.........................................................
2.5.9. Proses Penilaian Kinerja.........................................................
2.5.10. Teknik-Teknik Menilai Kinerja.............................................
2.5.11. Sasaran Penilaian Kinerja.......................................................
2.5.12. Sistem Peringkat Penilaian Kinerja........................................
2.5.13. Aspek-Aspek Penilaian Kinerja.............................................
2.5.14. Langkah-Langkah Peningktan Kinerja...................................
2.5.15. Pendekatan Penilaian Kinerja.................................................
2.5.16. Syarat Penilaian Kinerja.........................................................
2.5.17. Asas-Asas Penilaian Kinerja..................................................
2.5.18. KomponenPenilaian Kinerja..................................................
 2.5.16. Kesalahan Penilaian Kinerja..................................................
2.6. Penelitian Terdahulu.........................................................................101
2.7. Kerangka Pemikiran Teoritis dan Hubungan Antar Variabel...........102
2.7.1 Kerangka Pemikiran Teoritis..............................................102
2.7.2. Pengaruh Motivasi Terhadap Kinerja karyawan..................103
2.7.3. Pengaruh Disiplin Kerja Terhadap Kinerja Karyawan........104
2.7.4. Pengaruh Motivasi Dan Disiplin Kerja Terhadap Kinerja
Karyawan............................................................................105

BAB III METODELOGI PENELITIAN.........................................................107

3.1. Metode Penelitian Yang Digunakan...................................................
......................................................................................................107
3.2. Operasionalisasi Variabel Penelitian..................................................
......................................................................................................107
3.3. Data yang diperlukan dan Sumbernya................................................
......................................................................................................109
3.3.1. Data Yang Diperlukan..........................................................
109
3.3.2. Sumber Data.........................................................................
110
3.4. Teknik Pengumpulan Data ................................................................
......................................................................................................111
3.5. Teknik Penentuan Populasi dan Sampel ............................................
......................................................................................................112
3.5.1. Populasi................................................................................
........................................................................................112
3.5.2. Sampel..................................................................................
........................................................................................114
3.6. Uji Validitas dan Reliabilitas Instrumen Penelitian...........................
......................................................................................................114
 3.6.1. Uji Validitas Instrumen Penelitian.......................................
........................................................................................115
3.6.2. Uji Reabilitas Instrumen Penelitian......................................
........................................................................................117
3.7. Teknik Analisi Data............................................................................
......................................................................................................119
3.7.1. Uji Korelasi .........................................................................
........................................................................................123
3.7.1.1. Uji Korelasi Sederhana........................................
.......................................................................123
3.7.1.2. Uji Korelasi Berganda.........................................
.......................................................................124
3.7.1.3. Uji Koefisien Determinasi...................................
.......................................................................124
3.8. Lokasi dan Jadwal Penelitian Penelitian............................................
......................................................................................................125
3.8.1. Lokasi Penelitian...................................................................
............................................................................................................125
3.8.2. Jadwal Penelitian...................................................................
............................................................................................................125
BAB IV HASIL PENELITIAN DAN PEMBAHASAN..................................127
4.1. Hasil Penelitian.................................................................................127
4.1.1. Gambaran Umum Objek Penelitian........................................
............................................................................................................127
4.1.1.1. Sejarah Singkat PT. Sumber Alam Resort Garut......
............................................................................................................127
4.1.1.2. Visi dan Misi PT. Sumber Alam Resort Garut.........
............................................................................................................129
4.1.1.3. Identitas PT. Sumber Alam Resort Garut.................
............................................................................................................130
 4.1.1.4. Daftar Harga Kamar Hotel Kampung Sumber
Alam Resort Garut....................................................
............................................................................131
4.1.1.5. Struktur Organisasi dan Job Description Kampung
Sumber Alam ...........................................................
............................................................................132
4.1.2. Gambaran Umum Profil Responden.....................................134
4.1.2.1. Responden Berdasarkan Jenis Kelamin..................135
4.1.2.2. Responden Berdasarkan Usia .................................135
4.1.2.3. Responden Berdasarkan Tingkat Pendidikan..........136
4.1.2.4. Responden Berdasarkan Masa Kerja.......................137
4.1.3. Pengujian Validitas Instrumen Penelitian.............................138
4.1.3.1. Uji Validitas Instrumen Penelitian Variabel
Motivasi (X1).........................................................138
4.1.3.1. Uji Validitas Instrumen Penelitian Variabel Disiplin
Kerja (X2)..............................................................139
4.1.3.1. Uji Validitas Instrumen Penelitian Variabel Kinerja
Karyawan ..............................................................140
4.1.4. Uji Reabilitas Instrumen Penelitian........................................142
4.1.4.1. Uji Reabilitas Instrumen Penelitian Variabel
Motivasi..................................................................142
4.1.4.2. Uji Reabilitas Instrumen Penelitian Variabel
Disiplin Kerja..........................................................143
4.1.4.3. Uji Reabilitas Instrumen Penelitian Variabel
Kinerja Karyawan..................................................144
4.1.5. Deskripsi Hasil Jawaban Kuisioner Penelitian.......................145
4.1.5.1. Gambaran Variabel Motivasi(X1)............................145
4.1.6. Deskripsi Hasil Jawaban Kuisioner Penelitian.......................154
4.1.6.1. Gambaran Variabel Disiplin Kerja (X2)..................154
4.1.7. Gambaran Variabel Kinerja Karyawan (Y)...........................162
 4.1.8. Pengaruh Motivasi Terhadap Kinerja Karyawan di
PT.Sumber Alam Resort Garut..............................................173
4.1.8.1. Uji Korelasi..............................................................173
4.1.8.1. Uji Korelasi Determinasi..........................................174
4.1.9. Pengaruh Disiplin Kerja Terhadap Kinerja Karyawan di
PT.Sumber Alam Resort Garut..............................................175
4.1.9.1. Uji Korelasi..............................................................175
4.1.9.2. Uji Korelasi Determinasi..........................................176
4.1.10. Pengaruh Motivasi dan Disiplin Kerja Terhadap Kinerja
Karyawan di PT.Sumber Alam Resort Garut........................178
4.1.10.1. Uji Korelasi............................................................179
4.1.10.2. Uji Korelasi Determinasi........................................179
4.2. Pembahasan.......................................................................................179
4.2.1. Motivasi Pada PT.Sumber Alam Resort Garut.....................180
4.2.2. Disiplin Kerja Pada PT.Sumber Alam Resort Garut.............184
4.2.3. Kinerja Karyawan Pada PT.Sumber Alam Resort Garut......187
4.2.4. Pengaruh Motivasi terhadap Kinerja karyawan Pada
PT.Sumber Alam Resort Garut..............................................190
4.2.5. Pengaruh Disiplin Kerja terhadap Kinerja karyawan Pada
PT.Sumber Alam Resort Garut..............................................192
4.2.6. Pengaruh Motivasi dan Disiplin Kerja terhadap Kinerja
karyawan Pada PT.Sumber Alam Resort Garut....................194
BAB V KESIMPULAN DAN SARAN.............................................................197
5.1. Kesimpulan........................................................................................197
5.2. Saran..................................................................................................199
DAFTAR PUSTAKA

LAMPIRAN-LAMPIRAN

DAFTAR RIWAYAT HIDUP

 DAFTAR TABEL

Tabel 1.1 Ketepatan waktu peneyelesaian pekerjaan karyawan PT. Sumber

Alam Resort Garut periode 2018............................................................
4
Tabel 2.1. Penelitian Terdahulu...............................................................................
101
Tabel 3.1 Oprasional Variabel Penelitian................................................................
108
Tabel 3.2 Jumlah seluruh karyawan PT. Sumber Alam Resort Garut....................
113
Tabel 3.3 Skor jawaban Responden........................................................................
115
Tabel 3.4 Pedoman Untuk Memberikan Interpretasi Koefisien Korelasi Person
Product Moment......................................................................................
117
Tabel 3.5 Tabel Analisis..........................................................................................
120
Tabel 3.6 Kriteria Interprestasi Skor.......................................................................
121
Tabel 3.7 Bobot Penilaian.......................................................................................
122
Tabel 3.8 Interprestasi Koefisien Korelasi..............................................................
124
Tabel 3.9 Rencana Jadwal Penelitian......................................................................
125
Tabel 4.1 Daftar Harga Kamar Hotel Kampung Sumber Garut Tahun 2019..........
131
Tabel 4.2 Responden Berdasarkan Jenis Kelamin..................................................
135
Tabel 4.3 Responden Berdasarkan Usia..................................................................
136
Tabel 4.4 Responden Berdasarkan Tingkat Pendidikan..........................................
137
Tabel 4.5 Reponden Berdasarkan Masa Kerja........................................................
137
Tabel 4.6 Uji Validitas Instrumen Variabel Motivasi (X1).....................................
138
Tabel 4.7 Uji Validitas Instrumen Variabel Disiplin Kerja (X2)............................
140
Tabel 4.8 Uji Validitas Instrumen Variabel Kinerja Karyawan..............................
141
Tabel 4.9 Uji Reabilitas Instrumen Variabel Penelitian..........................................
142
Tabel 4.10 Uji Reabilitas Instrumen Variabel Penelitian..........................................
143
Tabel 4.11 Uji Reabilitas Instrumen Variabel Penelitian..........................................
144
Tabel 4.12 Tangapan Responden Mengenai Pernyataan No 1 Saudara
memiliki tanggung jawab terhadap apa yang dikerjakan........................
146
Tabel 4.13 Tangapan Responden Mengenai Pernyataan No 2 Saudara melakukan
pekerjaan sudah sesuai dengan pencapaian target...................................
147...........................................................................................................
Tabel 4.14 Tangapan Responden Mengenai Pernyataan No 3 Setiap karyawan
mengerjakan tugas sudah sesuai dengan tujuan......................................
148
Tabel 4.15 Tangapan Responden Mengenai Pernyataan No 4 Saudara memberikan
timbal balik terhadap perusahaan............................................................
148
Tabel 4.16 Tangapan Responden Mengenai Pernyataan No 5 Saudara merasa
senang dalam melakukan pekerjaan........................................................
149
Tabel 4.17 Tangapan Responden Mengenai Pernyataan No 6 Saudara memberi
tahu terlebih dahulu (surat keterangan) jika absen bekerja.....................
150
Tabel 4.18 Tangapan Responden Mengenai Pernyataan No 7 Saudara bisa
memenuhi kebutuhan dari pekerjaan ini.................................................
150
Tabel 4.19 Tangapan Responden Mengenai Pernyataan No 8 Insentif yang
saudara terima membuat motivasi kerja lebih tinggi..............................
151
Tabel 4.20 Rekapitalisasi Analis Pertanyaan Responden Terhadap Variabel
Motivasi...................................................................................................
152
Tabel 4.21 Tangapan Responden Mengenai Pernyataan No 1 Saudara selalu hadir
pada setiap hari kerja...............................................................................
155
Tabel 4.22 Tangapan Responden Mengenai Pernyataan No 2 Saudara sering
datang saat jam masuk kerja....................................................................
156
Tabel 4.23 Tangapan Responden Mengenai Pernyataan No 3 Saudara dalam
bekerja selalu tanggung jawab................................................................
157
Tabel 4.24 Tangapan Responden Mengenai Pernyataan No 4 Saudara dalam
melakukan pekerjaan segera dan secepat mungkin.................................
157
Tabel 4.25 Tangapan Responden Mengenai Pernyataan No 5 Saudara jika
melakukan kesalahan diberikan teguran secara lisan..............................
158
Tabel 4.26 Tangapan Responden Mengenai Pernyataan No 6 Saudara jika
melakukan kesalahan diberikan teguran secara tertulis..........................
159
Tabel 4.27 Rekapitalisasi Analis Pertanyaan Responden Terhadap Variabel
Disiplin Kerja..........................................................................................
160
Tabel 4.28 Tangapan Responden Mengenai Pernyataan No 1 Saudara
menyelesaikan pekerjaan dengan tepat dan cepat...................................
163
Tabel 4.29 Tangapan Responden Mengenai Pernyataan No 2 Karyawan harus
menyelesaikan pekerjaan dengan teliti....................................................
163
Tabel 4.30 Tangapan Responden Mengenai Penyataan No 3 Saudara dalam
menyelesaikan pekerjaan dengan terampil..............................................
164
Tabel 4.31 Tangapan Responden Mengenai Pernyataan No 4 Saudara
memperhatikan kebersihan ditempat kerja..............................................
165
Tabel 4.32 Tangapan Responden Mengenai Pernyataan No 5 Saudara bekerja
secara cepat sesuai dengan waktu yang telah ditentukan........................
165
Tabel 4.33 Tangapan Responden Mengenai Pernyataan No 6 Saudara
mengerjakan tugas sesuai dengan target yang ditentukan perusahaan....
166
Tabel 4.34 Tangapan Responden Mengenai Pernyataan No 7 Saudara dalam
bekerja selalu mengikuti intruksi dari atasan..........................................
167
Tabel 4.35 Tangapan Responden Mengenai Pernyataan No 8 Saudara dalam
bekerja punya inisiatif sendiri dalam menyelesaikan pekerjaan.............
167
Tabel 4.36 Tangapan Responden Mengenai Pernyataan No 9 Dalam malakukan
pekerjaan saudara penuh kehati-hatian...................................................
168...........................................................................................................
Tabel 4.37 Tangapan Responden Mengenai Pernyataan No 10 Dalam melakukan
pekerjaan saudara selalu peka teradap rekan kerja dan lingkungan
perusahaan .............................................................................................
169
Tabel 4.38 Tangapan Responden Mengenai Pernyataan No 11 Dalam melakukan
pekerjaan saudara selalu patuh pada peraturan.......................................
170
Tabel 4.39 Tangapan Responden Mengenai Pernyataan No 12 Saudara selalu
hadir dalam melakukan pekerjaan...........................................................
170
Tabel 4.40 Rekapitalisasi Analis Pertanyaan Responden Terhadap Variabel
Kinerja Karyawan...................................................................................
171
Tabel 4.41 Korelasi Antara Motivasi terhadap kinerja karyawan.............................
173
Tabel 4.42 Hasil Koefisien Determinasi...................................................................
174
Tabel 4.43 Korelasi Antara Motivasi terhadap kinerja karyawan.............................
176
Tabel 4.46 Hasil Koefisien Determinasi...................................................................
177
Tabel 4.47 Korelasi Antara Motivasi dan Disiplin Kerja terhadap Kinerja
karyawa...................................................................................................
178

DAFTAR GAMBAR

Gambar 1.1 Struktur Paradigma Penelitian Antar Variabel....................................

14

Gambar 3.1 Rating Scale Instrumen Penelitian.........................................................

122

Gambar 4.1 Logo Perusahaan PT. Sumber Alam Resort Garut................................

130

Gambar 4.2 Rating Scale Motivasi............................................................................

153

Gambar 4.3Rating Scale Disiplin Kerja.....................................................................

160

Gambar 4.4Rating Scale Kinerja Karyawan..............................................................

172