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Journal of Business Research 89 (2018) 110–120

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Journal of Business Research


beranda jurnal: www.elsevier.com/locate/jbusres

Apakah sinyal keragaman organisasi mengancam anggota kelompok mayoritas? T


Kasus jaringan profesional karyawan☆
sebuah,⁎,
Angélica S. Gutiérrez Julian K. Saint Clairb
a
Departemen Manajemen, Sekolah Tinggi Administrasi Bisnis, Universitas Loyola Marymount, One LMU Drive, Los Angeles, CA 90045-2659, Amerika Serikat
b
Departemen Pemasaran dan Bisnis Internasional, Sekolah Tinggi Administrasi Bisnis, Universitas Loyola Marymount, Los Angeles, CA 90045 -2659, United States

ARTICLE INFO Meskipun kebijakan publik mani mengenai keragaman tenaga kerja
telah ada sejak Civil Rights Act of 1964, kebijakan ini terus diperbarui
Kata Kunci: sehubungan dengan berbagai masalah dalam keragaman sosial, termasuk
Keanekaragaman ras dan etnis, gender dan identitas gender, orientasi seksual, dan
Ancaman kemampuan fisik (Leslie, Mayer, & Kravitz, 2014; Oakenfull, 2013). dari
Pemangku Kepentingan
Multikultural
upaya keragaman mereka, perusahaan menawarkan jaringan dukungan
dan pengembangan profesional yang diformalkan di mana keanggotaan
sering didasarkan pada karakteristik yang dilindungi Kesempatan Kerja
yang Setara (misalnya, jenis kelamin, ras, orientasi seksual; Segal,
2013).Sekitar 90% dari perusahaan Fortune 500 memilikinya Jaringan
Profesional Karyawan (EPNs; Nance-Nash, 2015), juga disebut sebagai
kelompok afinitas dan kelompok sumber daya karyawan. Awalnya
dikembangkan sebagian untuk mematuhi undang-undang federal yang
keragaman yang diamanatkan (Friedman, Kane, & Cornfield, 1998),
Jaringan Profesional Karyawan sekarang dipandang sebagai "prioritas
1. Pendahuluan
ABSTRAK strategis yang ditujukan untuk memposisikan organisasi secara lebih
kompetitif di pasar" (Jayne & Dipboye, 2004, hal. 204). Yang penting,
Jaringan Profesional Karyawan (EPN) saat ini sudah menjadi hal yang lumrah di
perusahaan sering menyoroti EPN mereka untuk memberi sinyal
organisasi saat ini, dan sering digunakan untuk menandakan keragaman dan inklusi keragaman dan inklusi kepada pemegang saham melalui berbagai saluran
sejalan dengan mandat kebijakan publik. Terlepas dari penyebaran EPN, sedikit komunikasi, termasuk situs web perusahaan dan materi rekrutmen yang
penelitian telah mengeksplorasi dampaknya dalam menarik calon karyawan. dimaksudkan untuk menarik calon karyawan (misalnya, Olsen & Martins,
Penulis mengatasi kesenjangan ini dengan mengeksplorasi pengaruh EPN pada 2016). Adalah penggunaan EPN oleh perusahaan untuk menarik karyawan
niat mengejar pekerjaan. Di dua studi, penulis menemukan bahwa EPN yang potensial yang menarik untuk penyelidikan ini.
berfokus pada karyawan minoritas (vs. semua karyawan) mengurangi ancaman Meskipun penelitian lebih lanjut diperlukan tentang dampak kebijakan
yang dirasakan dan meningkatkan niat mengejar pekerjaan di antara anggota keragaman
kelompok mayoritas (Amerika Kaukasia) sebagai fungsi dukungan mereka untuk & Parsons, 2007; McNab & Johnston, 2002). Ada semakin banyak literatur
hierarki sosial (Orientasi Dominasi Sosial). Integrasi ancaman yang dirasakan dan tentang efek inisiatif keragaman pada rekrutmen karyawan (Martins &
sikap hierarki sosial untuk menjelaskan dampak EPN adalah kontribusi teoretis baru Parsons, 2007; Olsen & Martins, 2016; Pitts, 2009; Smith, Wokutch,
untuk literatur tentang keragaman pasar dengan implikasi penting bagi manajer, Harrington, & Dennis, 2004), namun, hasil dari ini stu meninggal telah
pembuat kebijakan, dan peneliti. dicampur. Sementara beberapa penelitian menunjukkan bahwa calon
karyawan tertarik pada organisasi yang memiliki program keragaman,
penelitian lain menemukan bahwa pelamar ditolak (Avery & McKay, 2006;
Goldberg & Allen, 2008; Harrison, Kravitz, Mayer, Leslie, & Lev-Arey,
2006).; Leslie dkk., 2014; Smith dkk., 2004).
Untuk mengeksplorasi temuan campuran ini, para peneliti menyerukan
studi yang mengeksplorasi faktor tambahan di luar keanggotaan kelompok
yang dapat memengaruhi apakah sinyal keragaman menarik atau menolak
karyawan (Bell et al., 2000; Martins & Parsons, 2007; Olsen & Martins,
2016; Swider, Zimmerman, Charlier, & Pierotti, 2015; Truxillo & Bauer,
2000). Selain itu, literatur keragaman baru-baru ini telah menyoroti
bagaimana persepsi konsumen tentang inklusi dipengaruhi tidak hanya
oleh keragaman tenaga kerja, tetapi juga oleh sikap, perilaku, dan
keyakinan tenaga kerja (misalnya, seberapa besar mereka mendukung
inklusi; Catherine Demangeot et al., 2013; Evett, Hakstian, Williams, &
Henderson, 2013; Mirabito et al., 2016).
secara umum (Bell, Harrison, & McLaughlin, 2000; Hideg, Michela, &
Menggambar pada teori dominasi sosial dan teori sinyal, kami sebuah
Ferris, 2011), EPN adalah salah satu bidang tertentu yang membutuhkan
swer panggilan untuk meneliti faktor-faktor yang menjelaskan ketika sinyal
penelitian (Martins
keragaman


Para penulis ingin mengakui Jane Frances Maley, Naveen Donthu, dan dua pengulas anonim karena mereka kontribusi wawasan dan konstruktif untuk penelitian ini. Penelitian ini tidak
menerima hibah khusus dari lembaga pendanaan di sektor publik, komersial, atau nirlaba.

Sesuai penulis.
Alamat email: angelica.gutierrez@lmu.edu (AS Gutiérrez), julian.saintclair@lmu.edu (JK Saint Clair).

https://doi.org/10.1016/j.jbusres.2018.04.003
Diterima 12 April 2017; Diterima dalam bentuk revisi 14 Maret 2018; Diterima 5 April 2018
0148-2963/ © 2018 Diterbitkan oleh Elsevier Inc.
AS Gutiérrez, JK Saint Clair Journal of Business Research 89 (2018) 110–120

menarik (versus mengusir) calon karyawan. Secara khusus, kami 111


memeriksa bagaimana kehadiran EPN yang berfokus pada minoritas anggotanya berbagi identitas sosial (misalnya, ras/etnis), membantu
(misalnya, Afrika Amerika) berfungsi sebagai sinyal yang memengaruhi memfasilitasi kontak dengan individu lain yang serupa dalam organisasi
persepsi individu tentang ancaman dan dengan demikian berdampak pada dan mengurangi perasaan terisolasi. Selain memperkuat hubungan
niat mengejar pekerjaan mereka. Kami selanjutnya menunjukkan efek ini dengan anggota dalam kelompok, EPN membantu memperkuat hubungan
dipengaruhi oleh orientasi dominasi sosial individu (SDO) – yaitu, sejauh dengan anggota luar kelompok termasuk pemimpin senior dalam
mana mereka mendukung hierarki sosial (Sidanius & Pratto, 1999; Pratto, organisasi. Ikatan dengan pemimpin ini, pada gilirannya, dapat membantu
Sidanius, Stallworth, & Malle, 1994). Sedangkan literatur keragaman yang memfasilitasi kemajuan karir anggota (Ceniza-Levine, 2016). Keanggotaan
masih ada menunjukkan efek yang berpotensi berbahaya dari EPN dalam EPN dapat didasarkan pada kesamaan minat atau karakteristik.
minoritas pada niat perilaku anggota kelompok mayoritas (misalnya, Namun, cukup sering, keanggotaan didasarkan pada karakteristik yang
Kaukasia Amerika), kami secara unik mengintegrasikan pensinyalan dan dilindungi Peluang Kerja Setara (EEO) (misalnya, jenis kelamin, ras,
dominasi sosial untuk memperdebatkan efek peningkatan pada niat. orientasi seksual; Segal, 2013).
Dengan kata lain, anggota kelompok mayoritas lebih tertarik pada EPN Teori sinyal menjelaskan bagaimana perusahaan berkomunikasi atau
yang berfokus pada minoritas daripada EPN generik. Selanjutnya, kami "memberi sinyal" dalam formasi tentang organisasi mereka (lihat Connelly,
berpendapat bahwa ini harus berlaku ketika sikap individu kurang Certo, Irlandia, & Reutzel, 2011 untuk tinjauan). Mengingat tujuan EPN,
mendukung hierarki sosial yang ada – yaitu, ketika individu memiliki kelompok tersebut dapat berfungsi sebagai sinyal atau isyarat tentang
orientasi dominasi sosial (SDO) yang rendah. Penggunaan konsep seperti komitmen organisasi untuk kemajuan anggota EPN. Memang, organisasi
mayoritas dan minoritas dapat ditempa dan bergantung pada konteksnya sering kali menonjolkan inisiatif keragaman ringan seperti EPN dalam
(Azab & Clark, 2017; Brumbaugh, 2002). Sementara konseptualisasi materi perekrutan mereka untuk menandakan komitmen mereka terhadap
teoretis kami mungkin berlaku di seluruh konteks minoritas-mayoritas, kami keragaman (misalnya, Olsen & Martins, 2016). Menurut teori sinyal, calon
memeriksa hubungan teoretis yang kami usulkan dalam konteks mayoritas pelamar pada awal proses pencarian kerja mengetahui sedikit informasi
etnis Amerika Serikat (Amerika Kaukasia) dan kelompok minoritas tentang suatu organisasi (Kim, Jeon, Jung, Lu, & Jones, 2012; Rynes,
(misalnya, Afrika, Latin, dan Asia-Amerika) . 1991). Untuk mengatasi kekurangan informasi ini, teori pensinyalan
Singkatnya, meskipun EPN sekarang biasa di organisasi saat ini dan berpendapat bahwa pelamar mencari isyarat (misalnya, praktik sumber
sering digunakan untuk mengkomunikasikan keragaman dan inklusi daya manusia) yang memberi sinyal apakah organisasi akan memajukan
sejalan dengan mandat kebijakan publik, sedikit penelitian telah prospek karir mereka (Williams, Slay, Shapiro, & Shivers-Blackwell, 2008).
mengeksplorasi dampaknya dalam menarik pemangku kepentingan. Kami Sinyal-sinyal ini menciptakan harapan tentang bagaimana karyawan akan
mengatasi kesenjangan ini dengan mengeksplorasi pengaruh EPN pada diperlakukan.
niat mengejar pekerjaan di antara anggota kelompok mayoritas (Amerika Sementara beberapa isyarat mungkin menandakan keamanan, isyarat
Kaukasia). Kami berpendapat bahwa EPN minoritas dapat mengurangi lain mungkin menandakan ancaman. Misalnya, penelitian menemukan
ancaman yang dirasakan dan meningkatkan niat mengejar pekerjaan bahwa orang Afrika dan Amerika Latin tertarik pada organisasi di mana
sebagai fungsi dari sikap individu terhadap hierarki sosial. Integrasi perwakilan minoritas digambarkan pada brosur rekrutmen (Avery,
ancaman yang dirasakan dan sikap hierarki sosial untuk menjelaskan Hernandez, & Hebl, 2004). Perwakilan ini berfungsi sebagai isyarat bahwa
dampak EPN adalah kontribusi teoretis baru untuk literatur tentang organisasi cenderung menegaskan identitas mereka (Avery et al., 2013),
keragaman pasar dengan implikasi penting bagi manajer, pembuat tidak akan mendiskriminasi mereka (Avery & McKay, 2006), dan akan
kebijakan, dan peneliti. Di sisa makalah ini, kami mengembangkan menghargai mereka sebagai karyawan (Baum et al., 2016; Mckay & Avery,
kerangka teoretis kami dan melaporkan bukti empiris dari dua eksperimen 2005). Studi terkait menemukan bahwa orang Amerika Afrika tidak
yang menguji dan mendukung hubungan yang diusulkan. mempercayai dan merasakan ancaman dari organisasi yang mendukung
filosofi buta warna yang bertentangan dengan filosofi menghargai
2. Latar belakang teoritis keragaman (Purdie-Vaughns, Steele, Davies, Ditlmann, & Crosby, 2008).
Studi juga meneliti dampak inisiatif keragaman pada anggota kelompok
mayoritas (misalnya, Avery, 2003; Rau & Hyland, 2003). Meskipun ada
Perusahaan semakin sadar bahwa keragaman dan inklusi dalam
kondisi batas (Yogeeswaran & Dasgupta, 2014), temuan umumnya
organisasi dapat meningkatkan daya saing mereka di pasar (Bartikowski &
menunjukkan bahwa pendekatan keragaman yang mendukung
Walsh, 2015; Baum, Sterzing, & Alaca, 2016). Memiliki karyawan yang
multikulturalisme dapat menghasilkan reaksi balik di antara orang Amerika
mendukung keragaman dan inklusi dapat meningkatkan interaksi layanan
Kaukasia karena mereka menganggap pengecualian berdasarkan identitas
dengan pelanggan (Avery, McKay, Tonidandel, Volpone, & Morris, 2012;
mereka (Jansen, Vos, Otten, Podsiadlowski, & van der Zee, 2016;
Catherine Demangeot et al., 2013; Hopkins, Hopkins, & Hoffman, 2005;
Morrison, Plaut, & Ybarra, 2010; Olsen & Martins, 2016; Plaut, Garnett,
Klinner & Walsh, 2013; Lee, Kim, & Vohs, 2011; Sharma, Tam, & Kim,
Buffardi, & Sanchez-Burks, 2011; cf, Wolsko, Park, Judd, & Wittenbrink,
2009), meningkatkan persepsi konsumen tentang keunggulan perusahaan
2000). Temuan yang ada menunjukkan bahwa anggota kelompok
(Matta & Folkes, 2005), dan memainkan peran penting selama kegagalan
mayoritas (misalnya, Kaukasia Amerika) dengan demikian mungkin merasa
layanan (Azab & Clark, 2017; Baker, Meyer, & Johnson, 2008; Evett et al.,
terancam ketika organisasi memberi sinyal bahwa mereka pro-keragaman
2013; Johnson, Meyers, & Williams, 2013; Maher & Sobh, 2014; Montoya
(misalnya, Dover, Major, & Kaiser, 2016; lihat juga Eibach & Keegan,
& Briggs, 2013). Kumpulan literatur ini menyoroti pentingnya keragaman
2006). Dengan demikian, literatur yang ada menunjukkan bahwa EPN
dan inklusi di pasar pada respons konsumen dan daya saing perusahaan –
minoritas sebagai sinyal keragaman akan dianggap sebagai ancaman, dan
tetapi bagaimana perusahaan menciptakan organisasi yang beragam dan
dengan demikian mengurangi niat mengejar pekerjaan dari anggota
inklusif? Dampak inisiatif keragaman dan inklusi pada pemangku
kelompok mayoritas.
kepentingan lain perusahaan (misalnya, karyawan) adalah area yang
Setelah diskusi ini, kami berpendapat bahwa ketika membahas dampak
membutuhkan penelitian tambahan (Catherine Demangeot et al., 2013; El-
sinyal keragaman pada perekrutan, satu tema umum di antara kelompok
Bassiouny, 2014; Johnson et al., 2013; Laczniak & Murphy , 2012; Mirabito
minoritas dan mayoritas adalah bahwa pengucilan menimbulkan ancaman.
et al., 2016; Sharma et al., 2009), khususnya EPN khususnya (Martins &
Dalam makalah ini, kami mengkonseptualisasikan inisiatif yang
Parsons, 2007; McNab & Johnston, 2002).
menguntungkan satu kelompok tertentu (yaitu, penerima manfaat inisiatif)
sebagai ancaman potensial terhadap kekuatan, status, atau kesejahteraan
2.1. Jaringan profesional karyawan sebagai sinyal ancaman kelompok lain (misalnya, non penerima manfaat; Bobo, 1983; Insko &
Schopler , 1998; Maddux, Galinsky, Cuddy, & Polifroni, 2008; Morrison et
Jaringan Profesional Karyawan adalah asosiasi karyawan yang al., 2010; Stephan et al., 2002). Menerapkan ini secara khusus ke domain
bertemu secara teratur untuk berbagi informasi, menangkap peluang, dan EPN, oleh karena itu dapat dikatakan bahwa kehadiran EPN saja dapat
memecahkan masalah yang mungkin timbul bagi anggotanya atau menandakan pengecualian dan oleh karena itu ancaman, mengingat sifat
organisasi (Van Aken, Monetta, & Sink, 1994). Jaringan ini, terutama EPN adalah untuk secara eksklusif membantu anggotanya dengan sumber
mereka yang daya dan dukungan tambahan. Namun, keanggotaan EPN mungkin
berperan. Secara khusus, kami berpendapat bahwa sejauh anggota EPN secara historis memilikilebih besar
AS Gutiérrez yang, JK Saint Clair Journal of Business Research 89 (2018) 110-120

hambatan untuk sukses (misalnya, lebih sedikit sumber daya dan ancaman bagi kelompok mayoritas dan posisi mereka
dukungan), EPN terdiri dari individu seperti itu mungkin dianggap kurang
mengancam. Misalnya, orang Amerika Kaukasia yang melihat EPN secara
eksklusif etnis-minoritas mungkin merasa kurang terancam dibandingkan
saat melihat EPN generik (yang tidak secara eksklusif untuk etnis
minoritas). Dengan demikian, EPN etnis-minoritas (vs EPN generik) dapat
mengurangi ancaman dan dengan demikian meningkatkan pengejaran
pekerjaan dalam upaya untuk orang Amerika Kaukasia. Proposisi ini
adalah hal baru di era literasi, di mana penelitian yang ada menunjukkan
bahwa inisiatif keragaman yang berfokus pada minoritas dianggap lebih
mengancam anggota kelompok mayoritas (Dover et al., 2016). Kami lebih
lanjut berpendapat bahwa prediksi ini mungkin bergantung pada faktor
tambahan: sikap individu terhadap, atau dukungan untuk, hierarki sosial -
disebut dalam literatur sebelumnya sebagai Orientasi Dominasi Sosial.
Dalam menjawab panggilan untuk penyelidikan lebih lanjut ke dalam
faktor-faktor berpengaruh yang berperan dalam inisiatif keragaman
(Martins & Parsons, 2007), kami menguraikan moderator yang relevan
secara teoritis di bawah ini.

2.2. Sikap terhadap hierarki

sosial Teori Dominasi Sosial berpendapat bahwa masyarakat dicirikan


oleh tiga hierarki berbasis kelompok: sistem usia, sistem gender, dan
sistem pengaturan sewenang-wenang (Pratto et al., 1994; Sidanius &
Pratto, 1999). Sistem arbitrer-set didasarkan pada perbedaan sosial
(misalnya, ras/etnis) dan dicirikan oleh dominasi kelompok-kelompok
bawahan (misalnya, La tino-, Afrika-, dan Asia-Amerika) oleh kelompok-
kelompok dominan (misalnya, Kaukasia Amerika) . Penelitian ini berfokus
pada hierarki sosial ras/etnis yang dihasilkan dari sistem yang ditetapkan
secara arbitrer ini.
Sebagai kelompok yang dominan secara sosial, Kaukasia Amerika
memiliki bagian yang tidak proporsional dari sumber daya yang memiliki
nilai sosial positif, seperti tingkat kekayaan yang lebih besar, kekuatan
politik, dan akses ke pekerjaan bergaji lebih tinggi. Sebaliknya, etnis
minoritas memiliki bagian yang tidak proporsional dari sumber daya yang
memiliki nilai sosial negatif, seperti perumahan di bawah standar dan
setengah pengangguran (Sidanius & Pratto, 1999). Menurut teori dominasi
sosial, hierarki rasial dipertahankan melalui berbagai mekanisme, termasuk
kebijakan yang didukung orang. Orientasi Dominasi Sosial (SDO) adalah
perbedaan individu yang membantu menjelaskan individu mana yang
cenderung mendukung kebijakan yang berupaya mempertahankan
ketidaksetaraan dan hierarki yang ada. Orientasi dominasi sosial
didefinisikan sebagai “sejauh mana individu menginginkan dan mendukung
hierarki berdasarkan kelompok dan dominasi kelompok 'inferior' oleh
kelompok 'superior'” (Sidanius & Pratto, 1999, hlm. 48). Dengan demikian,
kami mengkonseptualisasikan SDO dalam kerangka teoretis saat ini
sebagai menangkap sikap individu terhadap hierarki sosial.
Penelitian menemukan bahwa individu yang berusaha untuk
mempertahankan hierarki sosial (yaitu, SDO tinggi) menentang kebijakan
seperti tindakan afirmatif karena kebijakan ini berusaha untuk
menyamakan kedudukan dengan meningkatkan akses etnis minoritas ke
pekerjaan dan pendidikan tinggi (Federico & Sidanius, 2002a , 2002b;
Pratto dkk., 1994; Sidanius, Pratto, & Bobo, 1996). Demikian pula,
penelitian telah menemukan bahwa SDO tinggi (vs rendah) akan
mendukung penggunaan kebijakan penerimaan warisan ketika ini
menguntungkan orang Amerika Caucasian, tetapi tidak ketika mereka
menguntungkan etnis minoritas (misalnya, Asia Amerika; Gutiérrez &
Unzueta, 2013). Sebaliknya, studi yang sama menunjukkan bahwa individu
yang mencari kesetaraan (yaitu, SDO rendah) mendukung kebijakan
tersebut karena mereka membantu masyarakat bergerak menuju cita-cita
egaliter.
Prinsip utama teori dominasi sosial adalah bahwa individu
menggunakan mitos yang melegitimasi untuk membenarkan perilaku sosial
mereka. Mitos legitimasi didefinisikan sebagai, "sikap, nilai, keyakinan,
stereotip, dan ideologi yang memberikan pembenaran moral dan
intelektual untuk praktik sosial yang mendistribusikan nilai sosial dalam
sistem sosial" (Sidanius & Pratto, 1999, hlm. 45). Satu keyakinan yang
dapat ditarik oleh individu untuk membenarkan pandangan tentang
minoritas EPN adalah bahwa anggotanya telah menjadi terlalu kuat, dan
akses ke sumber daya yang disediakan EPN hanya akan membuat
anggota kelompok menjadi lebih kuat dan mengancam kesuksesan
profesional karyawan lain. Gagasan ini konsisten dengan penelitian
sebelumnya yang menunjukkan bahwa kelompok yang sukses secara
profesional (misalnya, orang Asia dan Yahudi) dipandang sebagai
112 lebih rendah, tetapi harus berbalik ketika SDO meningkat. Pola hubungan
dalam hierarki sosial (Gutiérrez, 2017; Maddux et al., 2008). Setelah ini, ini merupakan wawasan baru untuk literatur, dan mengingat meluasnya
dalam penelitian ini kami mengandaikan bahwa niat mengejar pekerjaan EPN dalam organisasi saat ini, temuan ini memiliki implikasi praktis yang
individu (JPI) akan dijelaskan oleh ancaman yang dirasakan dari EPN. penting bagi manajer dan pembuat kebijakan. Secara khusus, hipotesis
Artinya, Kaukasia Amerika dengan keinginan untuk mempertahankan kami menyarankan bahwa manajer perekrutan yang tertarik untuk
hierarki sosial yang ada (SDO tinggi) mungkin percaya bahwa EPN mengembangkan tempat kerja yang inklusif memang harus menyoroti EPN
minoritas memberi anggotanya sumber daya yang dapat memfasilitasi dalam materi perekrutan mereka, karena ini akan menarik mayoritas
kemajuan karir mereka dan dengan demikian mengancam status kelompok individu yang mendukung inklusi (SDO rendah) dan menolak mereka yang
mayoritas. tidak (SDO tinggi) .
Mengintegrasikan diskusi teori dominasi sosial ini dengan teori kami Kami menguji kerangka teoretis sebelumnya dalam dua studi
sebelumnya mengenai EPN dan teori pensinyalan, SDO menawarkan menggunakan pendekatan eksperimental, karena eksperimen
variabel moderasi yang relevan secara teoritis. Secara khusus, prediksi memungkinkan peneliti untuk secara bersih mengisolasi efek dari
pengurangan ancaman (dan dengan demikian meningkatkan JPI) setelah keyakinan individu dan tipe EPN, dan mempertahankan variabel lain yang
paparan EPN minoritas harus berlaku untuk anggota kelompok mayoritas tetap (yaitu, lokasi geografis, industri, kompensasi) yang dapat
dengan SDO yang relatif lebih rendah. Saat SDO meningkat, efeknya akan memengaruhi individu ' JPI. Pendekatan ini membantu mengurangi efek
berbalik, sehingga paparan EPN minoritas akan meningkatkan ancaman keinginan sosial yang mungkin timbul dari pelamar kerja yang sebenarnya
dan mengurangi niat mengejar pekerjaan. Jadi: dalam studi lapangan, yang akan menyulitkan untuk mengukur kebenaran
Hipotesis 1. Bagi anggota kelompok mayoritas, kehadiran Jaringan responden tentang ketidaksetaraan, hierarki rasial, dan EPN minoritas.
Profesional Karyawan yang terfokus (vs generik) minoritas meningkatkan Selain itu, eksperimen ini membantu menguji mekanisme yang mendasari
(mengurangi) niat mengejar pekerjaan ketika Orientasi Dominasi Sosial secara rinci, dan memberikan wawasan tentang apa yang dapat
relatif rendah (tinggi). menjelaskan efek diferensial dari EPN pada ancaman yang dirasakan dan
JPI. Untuk memperkuat validitas desain penelitian, deskripsi EPN yang
Hipotesis 2. Pengaruh interaktif dari fokus minoritas (vs generik) Kehadiran diminta untuk ditinjau oleh peserta berasal dari perusahaan yang
Jaringan Profesional Karyawan dan Orientasi Dominasi Sosial pada niat sebenarnya: kantor akuntan Big Four (Studi 1) dan perusahaan
mengejar pekerjaan dimediasi oleh ancaman yang dirasakan. multinasional besar (Studi 2). Di bawah ini, kami melaporkan temuan dari
dua studi eksperimental dan mendiskusikan implikasi lebih lanjut.
Singkatnya, penelitian ini berusaha untuk mengisi kesenjangan literatur
seputar pengaruh EPN pada upaya inklusi pasar. Kami secara unik
mengintegrasikan teori pensinyalan dan dominasi sosial untuk 3. Studi 1
mengusulkan bahwa EPN minoritas sebenarnya dapat mengurangi
ancaman yang dirasakan dan dengan demikian meningkatkan niat 3.1. Sampel dan prosedur
mengejar pekerjaan untuk anggota kelompok mayoritas (misalnya,
Kaukasia Amerika). Kami lebih lanjut berpendapat bahwa efek ini
Dua ratus dua puluh enam Kaukasia Amerika (106 wanita, 120 pria)
dipengaruhi oleh SDO individu – yaitu, sikap mereka terhadap hierarki
direkrut dari Amazon Mechanical Turk (MTurk). Telah dikemukakan bahwa
sosial. Secara khusus, kami berpendapat bahwa efek bermanfaat dari EPN
peserta MTurk memberikan data yang andal, berkualitas, dan lebih
minoritas pada niat individu mayoritas harus bertahan ketika SDO relatif
mewakili populasi AS daripada sampel siswa atau
AS Gutiérrez, JK Saint Clair Journal of Business Research 89 (2018) 110–120

sampel internet standar (Buhrmester, Kwang, & Gosling, 2011). Relevan 3.2. Tindakan
dengan penelitian ini, pekerjaan sebelumnya telah menunjukkan bahwa
pekerja MTurk dari AS umumnya cenderung lebih muda dan lebih liberal 3.2.1. Orientasi dominasi sosial
daripada sampel alternatif (misalnya, probabilistik) (Berinsky, Huber, & SDO diukur dengan menggunakan skala enam belas item 1 (Sidanius &
Lenz, 2012; Paolacci & Chandler, 2014). Dalam sampel kami, usia berkisar Pratto, 1999). Peserta diminta untuk menunjukkan sejauh mana mereka
antara 21 hingga 69 (M = 36,06, SD = 11,78). Peserta dibayar $0,50 untuk setuju atau tidak setuju dengan berbagai item (lihat Lampiran A). Item
partisipasi mereka. sampel termasuk, "Untuk maju dalam hidup, kadang-kadang perlu untuk
Peserta diberitahu bahwa mereka akan menyelesaikan dua survei menginjak kelompok lain," dan "Jika kelompok tertentu tetap di tempat
singkat yang tidak terkait. Survei pertama terdiri dari item untuk mengukur mereka, kita akan memiliki lebih sedikit masalah" (1 = sangat tidak setuju,
Orientasi Dominasi Sosial, dan itu digambarkan sebagai survei tentang 7 = sangat setuju, = 0,96, M = 2,42, SD = 1,37). Analisis awal menunjukkan
persepsi orang dari kelompok yang berbeda dalam masyarakat. Survei korelasi yang signifikan antara SDO dengan gender (Kupper & Zick, 2011;
kedua digambarkan sebagai survei tentang pandangan masyarakat tentang Pehrson, Carvacho, & Sibley, 2017; Sidanius & Pratto, 1999); r = 0.2, p
organisasi. Dalam bagian penelitian ini, peserta diberitahu bahwa = .003. Setelah ini, kami menggunakan jenis kelamin sebagai kovariat
Strathmore, Inc. adalah perusahaan yang tertarik untuk mempelajari dalam semua analisis berikutnya.2 Studi 1 korelasi disediakan dalam Tabel
tentang bagaimana informasi di situs webnya dapat memengaruhi 1.
keputusan individu untuk melamar posisinya. Instruksi ini dimaksudkan
untuk meniru situasi dunia nyata di mana pelamar belajar tentang calon
3.2.2. Ancaman yang dirasakan
pemberi kerja sebelum mengajukan lamaran pekerjaan. Mereka lebih lanjut
Untuk mengukur ancaman yang dirasakan, peserta diminta untuk
diberitahu bahwa mereka akan secara acak melihat kembali berbagai
memikirkan karyawan yang tergabung dalam jaringan profesional
aspek situs web perusahaan, termasuk rencana strategis, pernyataan misi,
karyawan yang mereka ulas dan menunjukkan sejauh mana mereka setuju
brosur rekrutmen, jaringan profesional karyawan, dan logo perusahaan.
atau tidak setuju dengan berbagai pernyataan (lihat Lampiran B). Item
Pada titik ini, semua peserta telah melihat materi yang sama.
berasal dari
Selanjutnya, semua peserta secara acak ditugaskan untuk meninjau
hanya satu dari dua deskripsi Jaringan Profesional Karyawan: Jaringan
Profesional Karyawan (n = 103), Jaringan Profesional Hitam (n = 123). 1
Untuk analisis psikometri, lihat Pratto et al. (1994), Orientasi dominasi sosial: Sebuah
Deskripsi jaringan karyawan, yang merupakan kantor akuntan Big Four variabel kepribadian memprediksi sikap sosial dan politik. Jurnal Psikologi Kepribadian dan
yang ada, adalah sama kecuali istilah “Karyawan” diganti dengan “Hitam” Sosial, 67, 741-763.
2
(kondisi EPN yang berfokus pada minoritas). Dalam kedua kondisi Hubungan antara gender dan SDO telah menjadi subjek penelitian sebelumnya, dan
tersebut, peserta membaca bahwa anggota Jaringan Profesional Karyawan diskusi rinci tentang topik tersebut berada di luar cakupan artikel ini. Hasil yang diamati
[Hitam] memperluas jaringan pribadi, bertukar informasi dan bertahan tanpa memasukkan jenis kelamin dalam model.

mengembangkan keterampilan profesional, sambil bekerja dengan


kepemimpinan pada tujuan jaringan dan peluang pasar masing-masing.
Deskripsi jaringan profesional adalah jaringan karyawan yang ada di salah
satu kantor akuntan Empat Besar.
Akhirnya, peserta menyelesaikan ukuran untuk ancaman yang
dirasakan dan ukuran niat mengejar pekerjaan, dijelaskan di bawah ini.
Desain penelitian dengan demikian memiliki dua kondisi eksperimental
(Generik vs. EPN Hitam), dan SDO adalah variabel yang diukur.
113 3.3. Hasil
Tabel 1
Studi 1 korelasi.
3.3.1. Niat mengejar
JPI SDO Ancaman Wanita Usia pekerjaan Variabel niat mengejar pekerjaan diregresikan pada kondisi
EPN (0 = Jaringan Profesional Karyawan generik, 1 = Jaringan Profesional
JPI -
Hitam), SDO, dan interaksi antara keduanya dengan jenis kelamin sebagai
SDO -0,295⁎⁎ -
kovariat. Analisis ini menunjukkan efek utama tidak signifikan dari kondisi
Ancaman -0,483⁎⁎ 0,181⁎⁎ -
EPN, b = 0.1, SE = 0.22, = 0.03, t(226) = 0.47, p = .64, efek utama tidak
Perempuan 0,087 -0,200⁎ -0,110 -
Umur 0,071 0,003 -0,073 0,158⁎ -
signifikan dari SDO, b = 0.08, SE = 0.11, = 0.06, t(226) = 0.76, p = .45, dan
prediksi signifikan interaksi EPN x SDO, b = 0.64, SE = 0.16, = 0.34, t
⁎⁎
Korelasi signifikan pada tingkat 0,01 (2-tailed) . (226) = -3,99, p <0,0001, R2 = 0,15. Hasil regresi tercermin pada Tabel 2.
taraf
Korelasi signifikan pada0,05 (2-tailed). Kami menguraikan interaksi untuk mengeksplorasi efek kondisi EPN
pada nilai SDO yang berbeda. Secara khusus, kami menggunakan analisis
skala yang sedikit dimodifikasi yang digunakan dalam penelitian “spotlight” (Spiller, Fitzsimons, Lynch, & McClelland, 2013) melalui makro
sebelumnya3 (Gutiérrez, 2017; Maddux et al., 2008; Stephan et al., 2002). PROSES dari Hayes (2013). Hasil menunjukkan bahwa ketika SDO adalah
satu standar deviasi di bawah rata-rata (1,05), melihat EPN Hitam (vs
Item sampel termasuk, "Karyawan seperti mereka memegang terlalu
banyak posisi kekuasaan dan tanggung jawab di negara ini," dan "Ketika generik) secara signifikan meningkatkan niat mengejar pekerjaan (b Rendah
karyawan seperti ini berada di posisi otoritas, mereka mendiskriminasi SDO = 0,77, SE = 0,31, t(226) = 2,5, p = 0,01). Ketika SDO adalah satu
kelompok lain ketika membuat keputusan perekrutan," (1 = sangat tidak standar deviasi di atas rata-rata (3,79), melihat EPN Hitam (vs generik)
setuju , 7 = sangat setuju, = 0,97, M = 3,25, SD = 1,43). secara signifikan menurunkan JPI (b Tinggi SDO = 0,98, SE = 0,31, t(226) =
3.13, p = .002) . Pola efek ini konsisten dengan prediksi hipotesis 1, di
3.2.3. Niat mengejar pekerjaan mana EPN minoritas (vs generik) meningkatkan niat mengejar pekerjaan
Untuk mengukur niat mengejar pekerjaan di perusahaan yang memiliki ketika SDO relatif rendah, tetapi menurunkan niat ketika SDO relatif tinggi
(lihat Gambar 1).
Jaringan Profesional Karyawan yang mereka ulas, peserta diminta untuk
menunjukkan sejauh mana mereka setuju atau tidak setuju dengan
pernyataan (lihat Lampiran C). Item ini berasal dari skala yang sedikit 3.3.2. Ancaman yang
dimodifikasi yang digunakan dalam penelitian sebelumnya (Avery et al., dirasakan Variabel Ancaman yang Dirasakan mengalami regresi pada
2004). Item berbunyi, “Jika saya ditawari pekerjaan di sini, saya akan Karyawan
menerima tawaran pekerjaan itu,” “Jika saya sedang mencari pekerjaan,
pekerjaan di sini akan sangat menarik,” “Jika saya sedang mencari 3
Untuk pengembangan awal item skala, lihat Stephan et al. (2002), Peran ancaman dalam
pekerjaan, saya akan mengerahkan berusaha keras untuk bekerja di sikap rasial orang kulit hitam dan kulit putih. Buletin Psikologi Kepribadian dan Sosial, 28,
perusahaan ini”, “Jika saya sedang mencari pekerjaan, saya akan tertarik 1242–1254.
untuk melamar di perusahaan ini” (1 = sangat tidak setuju, 7 = sangat
setuju; = 0,95, M = 4,52, SD = 1,43).
AS Gutiérrez, JK Saint Clair Jurnal Penelitian Bisnis 89 (2018) 110-120

Tabel 2
e

3.0
c

5.0 r

Studi 1 hasil regresi. Ancaman R2 = 0.2 Perempuan 0.27 0.18 0.09 1.51 .13

4.5
STUDI 1 (n = 226) b SE b tp

4.0
a
e

JPI R2 = 0.15 Perempuan 0.003 0.23 0.001 0.01 .99


P

EPN − 0.83 0.17 0.29 4.75 < .0001

EPN 1 0.22 0.3 0.47 .64

2.5
SDO 0.11 0.09 −0.1 1.24 .22
T
EPN × SDO 0.61 0.13 0.4 4.8 < .0001
3.5

SDO 0.08 0.11 0.06 0.76 .45

EPN × SDO 0.64 0.16 0.34 3.98 < .0001 2.0


Generic EPN Black EPN
JPI mengendalikan ancaman R2 = 0.3 5.5 untuk peserta Kaukasia dengan SDO rendah (tinggi).
Catatan: SDO digambarkan pada + atau 1 SD.
s

Female −0.15 0.20 0.04 0.07 .47 EPN 0.59 0.21 0.17 2.83 .005 SDO
0.14 0.10 0.11 0.15 .14 EPN × SDO 0.29 0.15 0.15 1.9 .06 Ancaman
0.57 0.08 −0.47 7.52 < .0001 effect of the EPN × SDO interaction on job pursuit
Rendah SDO Tinggi SDO intentions, where the effect of EPN × SDO changed from
b = −0.64, SE = 0.16, β = −0.34, t(226) = −3.99, p
6.0 Gambar 2. Studi 1: Hitam (vs generik) EPN < .0001 to b = −0.29, SE = 0.15, t (226) = −1.91, p = .06,
menurunkan (meningkatkan) ancaman yang dirasakan beyond the accepted standard of statistical
4.0 significance. The index of moderated inter active effect of viewing a Black
o

it

mediation for this effect is sta tistically (vs. generic) EPN and SDO on job
e

3.5
n

significant, b = −0.35, SE = 0.092, pursuit intentions is mediated by


I
ti

P
3.0
Bootstrap Confidence Interval −0.58 to perceived threat (see Fig. 3). We
−0.2, p < .01. See Table 3 for regression discuss these findings below and
b

o
Low SDO High SDO
results. This finding supports the identify limitations which Study 2 seeks
J

5.0
prediction of hypothesis 2, where the to address.
4.5 Generic EPN Black EPN

Fig. 1. Study 1: Black (vs. generic) EPN increases (decreases) job pursuit in T
tentions for Caucasian participants with low (high) SDO.
Note: SDO is depicted at + or − 1 SD. h

Professional Network condition, SDO, and the interaction between the two with i
gender as a covariate. Results reveal a significant main effect of Employee
Professional Network, b = −0.83, SE = 0.17, β = −0.29, t(226) = −4.75, p < .0001, s
a non-significant main effect of SDO, b = −0.11, SE = 0.09, β = −0.10, t(226) =
−1.24, p = .22, and the predicted significant interaction, b = 0.61, SE b = 0.13, β = a
0.4, t (226) = 4.80, p < .0001, R2 = 0.20.
Analyzing the effect of EPN at ± 1 SD of SDO, spotlight analysis n
reveals that when SDO is one standard deviation below the mean (1.05),
viewing a Black (vs. generic) EPN significantly decreased per ceived threat
a
(bLow SDO = −1.66, SE = 0.24, t(226) = −6.8, p < .0001). When SDO is one
standard deviation above the mean (3.79), viewing a Black (vs. generic) EPN non-
l
significantly increases perceived threat (b High SDO = 0.004, SE = 0.24, t(226) =
0.02, p = .99). Further analysis using the Johnson-Neyman technique
y
(Spiller et al., 2013) reveals that perceived threat is significantly increased
by viewing a Black (vs. generic) EPN only at values of SDO above 4.99 on
the 7-point scale (b = 0.73, SE = 0.37, t(226) = 1.97, p = .05). These results s
support our predictions about the influence of a minority EPN on perceived
threat (see Table 2, Fig. 2). i

3.3.3. Mediation by threat s


Perceived threat was then examined to determine whether it ex plained the
influence of the EPN × SDO interaction. Consistent with the possibility of r
mediation, perceived threat negatively predicts job pur suit intentions, b = −0.60,
SE = 0.07, β = −0.46, t(226) = −8.31, p < .0001, R 2 = 0.24. The job pursuit e
intentions variable was re gressed on EPN × SDO while controlling for
perceived threat as the final step in testing for mediation. The mediation v
model that matches our hypothesized relationships is model 8 from Hayes
(2013), where both the effect of EPN on JPI and Threat are moderated by
e
SDO. Thus, we test for mediation using model 8.

r
c d

e i

i r

v e

e c

d t

1
t
4

h 4. Study 2

r Consistent with our predictions, Study 1 shows that exposure to a Black


Professional Network significantly increases job pursuit inten tions among
e majority individuals with low SDO, and decreases inten tions among those
with high SDO. Additionally, the effect of EPN on job pursuit intentions was
a explained by the perceived threat of the EPN. While Study 1 findings
supported our hypotheses, we conducted Study 2 to address Study 1
t limitations and expand upon the findings.
Study 2 makes several changes from Study 1. First, we used Amazon
MTurk's “unemployed” participant filter in Study 2. As such, only
m
participants who were currently unemployed were able to access the
survey. By focusing on an unemployed sample, we are better able to
e
examine the effects of EPNs on a group whose job pursuit intentions may
be most influenced. Considering that this research is situated in the context
d of recruiting, this change extends the external validity of the findings.
Second, while the present research is focused on how majority (Caucasian
i American) stakeholders respond to EPNs as diversity sig nals, it may be of
both practical and theoretical interest to compare the responses of majority
a groups to those of minority groups.
Based on prior literature (eg, Mckay & Avery, 2005), it is expected that
t for minorities, viewing a minority-focused (vs. generic) EPN will reduce
threat and thereby increase job pursuit intentions. However, it is possible
e that ethnic minorities, despite being historically disadvantaged in the
American social hierarchy, may vary in their attitudes toward social
hierarchy (eg, Gutiérrez & Unzueta, 2013). The presence of a minority EPN
d
may therefore run counter to high SDO minorities' belief that certain groups
(eg, Caucasian Americans) belong at the top of the hierarchy and other
groups (eg, minorities) belong at the bottom. This idea would be consistent
with the race-neutral social dominance per spective, which contends that
t subordinate group members (eg, African Americans, Latino Americans,
Asian Americans) are as likely as domi nant group members (eg,
Caucasian Americans) to support the policies and practices that maintain
h
the extant racial hierarchy (Gutiérrez & Unzueta, 2013; Sidanius & Pratto,
1999; Umphress, Smith-Crowe, Brief, Dietz, & Watkins, 2007). Thus, study
e
2 includes both minority and

AS Gutiérrez, JK Saint Clair Journal of Business Research 89 (2018) 110–120

Table 3
Study 2 correlations.
JPI SDO Threat Minority support Multicultural ideology Minority status Female Age

JPI –
SDO −0.200⁎⁎ –
Threat −0.510⁎⁎ 0.361⁎⁎ –
Minority support −0.105 0.028 −0.060 –
Multicultural ideology 0.035 −0.074 −0.074 0.447⁎⁎ –
Minority status −0.060 −0.088 −0.015 0.086 −0.011 – Female 0.008 −0.142⁎ −0.016 −0.021 0.038 0.084 – Age 0.135⁎ −0.097 −0.067 −0.068 −0.085 −0.288⁎⁎ 0.054 –

⁎⁎
Correlation significant at 0.01 level (2-tailed).

Correlation significant at 0.05 level (2-tailed).

Perceived American, 29 Asian Americans, 50 African Americans, 25 Latino/a Americans,


Threat and 2 individuals who marked “Other.” Asian American and Latino/a American
.61*** -.60*** Job Pursuit participants' responses did not significantly differ from African American
participants' responses on any of the measures described below (all t < 1.5; all
p > .14). Note that dropping the 3 participants who identified as “Native analyses; thus, they were
American” or “Other” does not alter the pattern of results on any subsequent
EPN x SDO -.64*** (-.29, ns) Intentions included in the analyses. Participants
were paid $1.00 for their parti cipation.

Fig. 3. Perceived threat significantly mediates the relationship between the EPN- 115
type and SDO interaction and JPI in Study 1. The materials and procedures were identical to Study 1 with the
following exceptions. First, instructions about the company information were
adjusted to state that Strathmore, Inc. is a company that is in terested in
learning about how “individuals view information on its website.” This is
different from Study 1, where the company was in terested in how
majority respondents, and the expectation is that SDO will moderate the “information on its website may influence individuals' decision to apply for
influence of a minority EPN for both groups in the pattern con sistent with its positions.” Although Study 1's instructions were a more accurate
Study 1. simulation of job-hunting, they may have prompted an evaluative process
Hypothesis 3. For minorities, the presence of a minority-focused (vs. that biased participant responses. Second, rather than the Black (vs.
generic) Employee Professional Network increases (reduces) job pursuit “Employee”) Professional Network presented in Study 1, Study 2
intentions when Social Dominance Orientation is relatively low (high). participants were randomly assigned to evaluate either the Minorities
Professional Network (n = 135) or the Employee Professional Network (n =
Recent research also suggests that perceptions of the organization's 136). The “Minorities Professional Network (MPN)” was described as “a
diversity ideology have important implications—that is, whether it is a network of Latino, African American, and Asian employees within
multicultural ideology that values differences in employees' back grounds, Strathmore, Inc.” Consistent with Study 1, the Employee Professional
or a colorblind approach that values performance and quali fications rather Network was described as a network for all employees within Strathmore,
than demographics. A multicultural (vs. colorblind) ideology may be helpful Inc. The employee professional network description in both conditions was
for minorities, but have the unintended con sequence of increasing threat that of an existing large, multi national corporation, and it was the same in
for Caucasian Americans (Jansen et al., 2016; Olsen & Martins, 2016), both conditions except that the name differed (“Minorities” vs. “Employee”)
which in turn exacerbates racial biases (Morrison et al., 2010; Richeson & and the ethnicity qualifiers were added in the minority condition (“Latino,
Nussbaum, 2004; Wilkins & Kaiser, 2014). Integrating this work on diversity African American, and Asian employees” vs. “employees”). After completing
ideologies into the present research, it may be the case that a minority- measures of perceived threat and JPI identical to Study 1, Study 2
focused EPN is indicative of a multicultural ideology and a generic EPN is participants were then asked to complete a measure of organizational
indicative of a colorblind ideology. In this case, the aforementioned prior diversity ideology and a measure of the perceived target of organiza tional
work suggests a min ority EPN (multicultural) increases threat for support, the latter of which serves as a manipulation check.
Caucasian Americans when compared to a generic EPN (colorblind). In
contrast to this ex pectation, hypotheses 1 and 2 make the opposite
prediction for Cau casian Americans with low SDO. In Study 2 we capture 4.2. Measures
participants' perceptions of the organization's ideology in order to test
whether a multicultural (vs. colorblind) ideology can indeed reduce threat
4.2.1. Target of organizational support
when SDO is low. If a minority EPN is viewed as indicative of a multicultural
Two items measured whether the EPNs differed on their perceived
ideology and a generic EPN is colorblind, this finding would therefore add
target of support: “Strathmore, Inc.'s Professional Network is intended to
SDO as an additional contribution to literature on diversity ideol ogies.
support ethnic minorities, specifically” and “Strathmore, Inc.'s Professional
Further methodological details are described below.
Network is intended to support all employees, in general [reverse scored],”
(1 = strongly disagree, 7 = strongly agree). These were adapted from prior
4.1. Sample and procedures literature (Apfelbaum, Stephens, & Reagans, 2016), and in the present
paradigm they serve as a manipulation check. It is expected that seeing the
Two hundred fifty-two unemployed Americans (192 women, 60 men, minority (vs. generic) EPN will increase the perception that minorities are
145 Caucasian, 107 minority) were recruited from Amazon Mechanical the target of support. We collapsed these items into a single scale where
Turk. In our sample, the age ranged from 18 to 62 (M = 32.66, SD = 9.98). higher scores represent greater support for minorities; M = 3.99, SD = 1.78.
The minority sample included 1 Native
AS Gutiérrez, JK Saint Clair Journal of Business Research 89 (2018) 110–120

4.2.2. Organization's diversity ideology a single measure where a higher


Two additional items assess the organization's diversity ideology Table 4
(multicultural vs. colorblind): “Strathmore, Inc. focuses on appreciating group Study 2 regression results.
differences (ie, ethnicity) in the workplace” and “Strathmore, Inc. focuses on
Study 2 (n = 252) b SE b β tp
appreciating employees' qualifications and performance in the workplace,
rather than their background (ie, ethnicity) [reverse scored],” (1 = strongly 2
JPI R = 0.09 Female −0.02 0.20 0.37 −0.08 .93 EPN 0.23 0.17 0.09 1.4 .16
disagree, 7 = strongly agree). These items were derived from previous SDO −0.46 0.1 −0.38 −4.53 < .0001
research (Jansen et al., 2016; Podsiadlowski, et al., 2013; Purdie-Vaughns EPN × SDO −0.47 0.14 −0.28 −3.25 .001
2
et al., 2008). It is expected that seeing the minority (vs. generic) EPN will Threat R = 0.27 Female 0.08 0.19 0.45 0.4 .69 EPN −0.88 0.16 −0.3 −5.51 < .0001
SDO −0.72 0.1 −0.57 −7.47 < .0001
lead to higher ratings of multicultural ideology. We collapsed these items into
EPN × SDO 0.6 0.14 0.33 4.26 < .0001

score represents a more multicultural (and less with Study 1. SDO: α = 0.94, M = 2.18, SD = 1.14. 6.0
colorblind) ideology; M = 4.10, SD = 0.93. Perceived threat: α = 0.97, M = 2.76, SD = 1.46.
5.5
Job pursuit intentions: α = 0.91, M = 5.07, SD = s

4.2.3. Social dominance orientation, perceived 1.36. Breaking out SDO by minority status
n

Female 0.02 0.18 0.01 0.11 .91 EPN −0.18 0.16 −0.07 −1.16 .26 SDO
threat, and job pursuit intentions interestingly reveals no significant −0.12 0.1 −0.10 −1.17 .24 EPN × SDO −0.19 0.14 −0.11 −1.41 .16
2
JPI controlling for threat R = 0.27 Threat −0.47 0.06 −0.51 −7.94 < .0001
SDO, threat, and JPI measures were consistent

5.0
t

4.5
differences in SDO depending upon whether participants identified as I

M = 2.07, SD = 1.10. Caucasian Americans: M = 2.27, SD = 1.17. The


e

an ethnic minority or majority (ie, Caucasian American). Minorities:


116
i

Fig. 4. Study 2: Minority (vs. generic) EPN increases (decreases) job pursuit
s

means are not significantly different (t(250) = −1.40, p = .16), and intentions for unemployed Caucasian and minority participants with low (high)
SDO.
Note: SDO is depicted at + or − 1 SD.

4.0
u
interaction t < 1, p > .6). If we divide the sample based on minority status given the
theoretical basis for such an examination, both groups of respondents still showed
P

the significant EPN × SDO interaction term (Majority: b = −0.39, SE = 0.19, β =


there is no significant correlation between minority status (eg, ma −0.25, t(145) = −2.07, p = .04; Minority: b = −0.53, SE = 0.24, β = −1, t(107) =
−2.22, p = .029). This provides strong evidence that supports both hypotheses 1
and 3.
An ancillary analysis reveals that the two-way interaction between EPN
condition and minority status is significant. The EPN × Minority Status regression
b revealed a significant main effect of EPN condition, b = 0.71, SE = 0.26, β = 0.25,
t(252) = 2.66, p = .008, a non-sig nificant main effect of minority status, b = 0.16,
o

3.5
SE = 0.24, β = 0.06, t (252) = 0.67, p = .5, and the significant interaction, b =
J

jority vs. minority) and SDO; r = 0.08, p = .23. As with Study 1, gender significantly
−0.75, SE = 0.35, β = −0.25, t(252) = −2.14, p = .033, R 2 = 0.03. This is an
correlated with SDO; r = −0.14, p = .025. Gender was
expected effect: viewing a minority (generic) EPN was more at tractive for
minority (majority) participants. To clarify, minority status and SDO are both
separate variables that moderate the influence of EPN on job pursuit
intentions; however, the two do not interact with one another. We discuss
the implications of this in the General Discussion section.

4.3.3. Perceived threat


3.0 The perceived threat variable was regressed on Employee Professional
again included as a covariate in all subsequent analyses. Study 2 cor Network condition, SDO, and the interaction between the two with gender as a
covariate. Results reveal a significant main effect of Employee Professional
Network, b = −0.88, SE = 0.16, β = −0.30, t(252) = −5.51, p < .0001, a significant
Generic EPN
main effect of SDO, b = −0.72, SE = 0.1, β = −0.57, t(252) = −7.47, p < .0001, and
Minority EPN
the predicted significant interaction, b = 0.60, SE = 0.14, β = 0.33, t (252) = 4.26, p
< .0001, R2 = 0.27.
A spotlight analysis reveals that when SDO is one standard deviation
below the mean (1.04), viewing a minority (vs. generic) EPN
Low SDO High SDO
relations are reported in Table 3.

4.3. Results

4.3.1. Target of organizational support and multicultural ideology Regression


analyses reveal a significant main effect of minority (vs. generic) EPN on the extent
to which participants viewed the target of organizational support as minorities, b =
2, SE = 0.16, β = 0.64, t (252) = 12.89, p < .0001, as well as the extent to which the
organi zation was perceived to have a multicultural (vs. colorblind) ideology, b =
0.84, SE = 0.11, β = 0.45, t(252) = 7.86, p < .0001. Interactions with SDO were
non-significant (both t ≤ 1, p > .3). This is consistent with our expectations that the
minority EPN is viewed as targeting minorities and supporting a multicultural
ideology.

4.3.2. Job pursuit intentions


The JPI variable was regressed on EPN condition, SDO, and the interaction
between the two with gender as a covariate. This analysis revealed a non-
significant main effect of EPN condition, b = 0.23, SE = 0.17, β = 0.09, t(252) =
1.40, p = .16, a significant main effect of SDO, b = −0.46, SE = 0.10, β = −0.38,
t(252) = −4.53, p < .0001, and the predicted significant EPN × SDO interaction, b =
−0.47, SE = 0.14, β = −0.28, t(252) = −3.25, p = .001, R 2 = 0.09. Regression
results are reflected in Table 4.
We again decomposed the interaction with a spotlight analysis. Results
reveal that when SDO was one standard deviation below the mean (1.04),
viewing a minority (vs. generic) EPN significantly in creased job pursuit
intentions, bLow SDO = 0.76, SE = 0.24, t (252) = 3.21, p = .002. When SDO
was one standard deviation above the mean (3.33), viewing a minority (vs.
generic) EPN non-significantly decreased job pursuit intentions, b High SDO =
−0.32, SE = 0.24, t (252) = −1.37, p = .17. Further analysis using the Johnson-
Neyman technique reveals that JPI was significantly decreased for values of SDO
above 3.89 on the 7-point scale, b = −0.59, SE = 0.30, t (252) = −1.97, p = .05. This
pattern of effects is consistent with our predictions (see Fig. 4).
Interestingly, there was no significant three-way interaction with
participants' minority status (majority vs. minority; three-way
AS Gutiérrez, JK Saint Clair Journal of Business Research 89 (2018) 110–120

ta r T ie
c
de
e h v r
1.0 .60*** -.48*** Intentions
e

4.0 Low SDO High SDO


-.47*** (-.19, ns)
3.5
Fig. 6. Perceived threat significantly
3.0 mediates the relationship between the
EPN-type and SDO interaction and JPI in
2.5 Study 2.
Generic EPN Minority EPN
2.0 Job Pursuit
Perceived EPN x SDO
1.5 Threat

Fig. 5. Study 2: Minority (vs. generic) EPN decreases (increases) perceived 117
threat for unemployed minority participants and Caucasian participants and with Our experimental studies found support for the contention that majority
low (high) SDO. group members (Caucasian Americans) are more attracted to
Note: SDO is depicted at + or −1 SD. organizations with a minority EPN than a generic EPN to the extent that
they have relatively low social dominance orientation. As SDO in creases,
significantly decreased perceived threat, b Low SDO = −1.54, SE = 0.23, t(252) = this effect reverses, and a generic EPN is more attractive than a minority
−6.82, p < .0001. When SDO is one standard deviation above the mean (3.33), EPN. Consistent with the proposed theoretical model, the pattern of effects
viewing a minority (vs. generic) EPN non-sig nificantly increased perceived threat, is shown to be significantly mediated by perceived threat. In sum, our
hypotheses are supported, where minority EPNs are attractive to
bHigh SDO = 0.18, SE = 0.23, t (252) = 0.79, p = .43. The Johnson-Neyman
Caucasian Americans – specifically, those who support equality and
technique reveals sig nificantly increased threat for values of SDO above
4.99 on the 7-point scale, b = 0.83, SE = 0.42, t(252) = 1.97, p = .05. These inclusion.
results sup port our predictions about the influence of a minority EPN on The present research also demonstrates that not all ethnic minorities
perceived threat (see Fig. 5). respond the same way to diversity cues (Study 2). While extant research
Incorporating the effect of minority status, there was a significant 3- suggests ethnic minorities may be attracted to organizations that signal
way interaction between EPN, SDO, and minority status on perceived diversity (eg, minority representatives on recruitment brochures), our
threat (interaction b = 0.57, SE = 0.29, β = 0.25, t(252) = 1.98, p = .049, R 2 findings suggest that SDO plays a similar role in minorities' response to
= 0.29). A closer examination reveals that while the EPN × SDO interaction EPNs as it does in majority group members' responses. Specifically, ethnic
remained significant for majority participants (b = 0.80, SE = 1.70, β = 0.50, minorities who have a desire to maintain the status hierarchy (high SDOs)
t(145) = 4.74, p < .0001), this term became non-significant for minority are repelled by organizations perceived to support ethnic minorities'
participants (b = 0.23, SE = 0.24, β = 0.10, t(107) = 0.94, p = .351). In other advancement in organizations. This advancement may run counter to high
words, the minority EPN was less threatening for minorities regardless of SDO ethnic minorities' belief that certain groups (eg, Caucasian
their SDO. Consistent with Study 1, the impact of EPN on threat depends Americans) belong at the top of the hierarchy and other groups (eg,
on SDO for Caucasian Americans. minorities) belong at the bottom. This idea is consistent with the race-
neutral social dominance perspective, which contends that subordinate
group members are as likely as dominant group members to support the
4.3.4. Mediation by threat
policies and practices that maintain the extant racial hierarchy (Gutiérrez &
Consistent with the possibility of mediation, perceived threat again negatively
Unzueta, 2013; Sidanius & Pratto, 1999; Umphress et al., 2007).
predicts JPI: b = −0.48, SE = 0.05, β = −0.51, t (252) = −9.37, p < .0001, R 2 = Our findings stand in contrast to prior literature that suggests
0.26. The JPI variable was regressed on EPN × SDO while controlling for heightened threat for Caucasian Americans following exposure to a
perceived threat as the final step in testing for mediation (model 8 from
minority-focused diversity initiative (eg, Dover et al., 2016). Not all
Hayes, 2013).
Caucasian Americans will respond the same to diversity cues. While those
This analysis revealed that perceived threat mediated the influence of the EPN
who seek to maintain the extant racial hierarchy (high SDOs) may
× SDO interaction on job pursuit intentions. When con trolling for the impact of
experience heightened threat from a minority-focused EPN, Caucasian
perceived threat, the effect of EPN × SDO changed to b = −0.19, SE = 0.14, t(252)
Americans who seek to level the playing field (low SDOs) will not. It is
= −1.41, p = .16, beyond the accepted standard of statistical significance. The
interesting to note that this prior work also includes the notion of ac
index of moder ated mediation for this effect is statistically significant, b = −0.28,
culturation ideologies, where the diversity initiative may be construed as
SE = 0.08, Bootstrap Confidence Interval −0.14 to −0.48, p < .01. See Table 4 for
assimilative and colorblind, or integrative and multicultural (Jansen et al.,
regression results. This finding supports the prediction of hypothesis 2,
2016; Olsen & Martins, 2016; Purdie-Vaughns et al., 2008; Richeson &
where the interactive effect of viewing a minority (vs. generic) EPN and
Nussbaum, 2004; Yogeeswaran & Dasgupta, 2014). This prior research
SDO on job pursuit intentions is mediated by per ceived threat (see Fig. 6).
argues that majority group members prefer an assim ilation/colorblind
organizational culture over an integrative/multi cultural one (see also
5. General discussion Apfelbaum et al., 2016). The findings from Study 2 in the present research
show that the generic EPN was perceived as a colorblind signal and the
Our study of EPNs adds to the body of literature that offers direction on minority EPN was perceived as a multicultural signal. Thus, it is particularly
which types of diversity and inclusion approaches are successful. insightful to the extant literature that our results show low SDO Caucasian
Implemented in part as a response to public policy mandates, EPNs are Americans may be more attracted by the minority EPN/multicultural signal,
viewed as a key tool for organizations to signal diversity and inclusion in and high SDO minorities may be more attracted by the generic
the marketplace. It was previously unclear, however, whether and which EPN/colorblind signal.
individuals such networks would attract vs. repel. The present research is To further reconcile this, we contend that the EPN context has a unique
among the first to empirically examine the effect of EPNs on attracting focus on the resources and support allocated to members of these
potential employees. formalized networks. Given this focus, a minority EPN may therefore be
interpreted in light of the historical disparity in resources and support. This
is different from the contexts of the diversity
AS Gutiérrez, JK Saint Clair Journal of Business Research 89 (2018) 110–120

initiatives explored in prior research, which have been shown to be will eliminate affinity groups for women, minorities, and LGBT employees
interpreted in terms of identity safety, affirmation, belongingness, or (Green, 2017). The accounting and consulting firm will nix EPNs for women
representation (Apfelbaum et al., 2016; Chaney, Sanchez, & Remedios, and minorities and replace them with “inclusion councils,” which are
2016; Jansen et al., 2016; Plaut et al., 2011; Purdie-Vaughns et al., 2008; professional networks that are open to all em ployees. The firm notes that
Yogeeswaran & Dasgupta, 2014). Thus, our research contributes to this its leaders are still older, Caucasian men, and the firm contends that they
literature by exploring diversity and inclusion signals in the context of EPNs are more likely to advocate on behalf of women and minorities if gender-
and as a function of individuals' desire to maintain the extant social and race-based employee networks are eliminated and replaced by these
hierarchy. inclusion councils. Our studies em pirically test the effects of minority-
The findings herein have implications for public policy makers and focused networks (eg, the Black and Minority-EPNs) compared to a more
managers, especially in light of the recent announcement by Deloitte that it inclusive network open to all employees (eg, the Generic EPNs) on
perceived threat and JPI. Study 2 results in particular explicitly show that 118
the generic “Employee Pro fessional Network” is viewed as supporting all groups.
employees in general (rather than minorities, specifically), making a clear 5. If certain groups stayed in their place, we would have fewer pro blems.
parallel to De loitte's inclusion councils. Our findings from both studies 6. Inferior groups should stay in their place.
demonstrate that individuals with relatively high SDO (ie, people in favor of 7. It's probably a good thing that certain groups are at the top and other
social hierarchy) are particularly threatened by minority-focused EPNs, and groups at the bottom.
that this threat in turn lowers job pursuit intentions. This finding sug gests 8. Sometimes other groups must be kept in their place. 9. It
that managers should indeed maintain and perhaps even highlight minority- would be good if groups could be equal (R).
focused EPNs in their recruiting efforts to attract individuals whose views (of 10. Group equality should be our ideal (R).
inclusion) are consistent with those of the employer. These EPNs serve as 11. All groups should be given an equal chance in life (R). 12. We should
signals that not only attract individuals who favor social equality, but also do what we can to equalize conditions for different groups (R).
repel individuals who prefer social inequality (hierarchy). As such, 13. Increased social equality (R).
managers need not be aware of or measure pro spective applicants' SDO. 14. We would have fewer problems if we treated people more equally (R).
Our studies suggest that individuals – whether high or low in SDO, will self- 15. We should strive to make incomes as equal as possible (R). 16.
select in or out of an organization de pending on the presence of EPNs and No one group should dominate in society (R).
their perceived effect on the ex tant hierarchy. Firms that follow Deloitte's
efforts to eliminate EPNs may find that they will inadvertently attract Appendix B. Perceived threat
individuals who support inequality and repel those who seek to level the
playing field. (Maddux et al., 2008)
Rather than eliminating EPNs, firms such as Deloitte who are con Thinking about the employees who belong to this employee pro
cerned about these networks appearing threatening to majority groups (eg, fessional network, please indicate the extent to which you agree or
Caucasian Americans) may consider mitigating the inference that non-EPN disagree with the statements below (1 = strongly disagree, 7 = strongly
members may be discriminated against. For example, firms may instead agree).
communicate that all employees, regardless of membership in an EPN, will
receive organizational support. Eliminating ethnicity based EPNs and
1. Employees like them hold too many positions of power and re
replacing them with inclusion councils – akin to the generic EPN in our two
sponsibility in this country.
studies, may yield more unintended con sequences than benefits. As
2. Employees like them dominate American society more than they
previously noted, given that SDO is not a readily identifiable characteristic
should.
for target hires, the presence of minority-based EPNs may best serve as a
3. When employees like these are in positions of authority, they dis
signal to encourage self-se lection by stakeholders who support inclusion.
criminate against other groups when making hiriing decisions. 4.
By attracting a work force more supportive of diversity, managers should
Education benefits employees like these over other groups more than it
experience greater competitiveness from the enhanced focus on
should.
marketplace inclusion.
5. Employees like these have more economic power than they deserve in
this country.
Appendix A. Social dominance orientation
6. Employees like these make it harder for other groups to get into good
schools.
(Sidanius & Pratto, 1999) 7. Employees like these make it harder for other groups to get good
Please indicate the extent to which you agree or disagree with the grades.
statements below (1 = strongly disagree, 7 = strongly agree). 8. Employees like these make it harder for other groups to get good jobs.
9. Many companies believe that employees like these are more qua lified
1. Some groups of people are simply inferior to other groups. 2. In getting than other groups.
what you want, it is sometimes necessary to use force against other 10. Employees like these have more political power than they deserve in
groups. this country.
3. It's OK if some groups have more of a chance in life than others. 4. To 11. Employees like these make it harder for other groups to have a good
get ahead in life, it is sometimes necessary to step on other quality of life.
12. The legal system lets employees like these get away with more than
other groups.

Appendix C. Job pursuit intentions

(Avery et al., 2004)


Based on the Employee Professional Network that you reviewed for this
company (Strathmore, Inc.), please indicate the extent to which you agree
or disagree with the following statements (1 = strongly dis agree, 7 =
strongly agree).

1. If I was offered a job here, I would accept the job offer. 2. If I were
looking for a job, a job here would be very appealing. 3. If I were looking for
a job, I would exert a great deal of effort to work for this company.
4. After viewing the company's Employee Professional Network, I would no
longer be interested in working for this company except as a last resort
(R).
AS Gutiérrez, JK Saint Clair Journal of Business Research 89 (2018) 110–120

5. If I were looking for a job, I would be interested in pursuing an attracting minority and female job applicants. Personnel Psychology, 59, 157–187.
Avery, DR, McKay, PF, Tonidandel, S., Volpone, SD, & Morris, MA (2012). Is there method to
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Angélica S. Gutiérrez is an Assistant Professor of Management in the College of Business


Administration at Loyola Marymount University in Los Angeles. She joined the faculty at LMU
in 2013 after receiving her Ph.D. in Organizational Behavior from UCLA's Anderson School of
Management and completing a Postdoctoral Fellowship at the University of Michigan's Ross
School of Business and National Center for Institutional Diversity. Her research and teaching
interests are in the areas of diversity, leadership, and negotiations.

Julian K. Saint Clair is an Assistant Professor of Marketing at LMU. His research interests
include information processing, self-concept and social-perception. The content areas in which
he explores this research include diversity, health, education, and financial deci sion making.
Julian earned his BA in Business Administration from Clark Atlanta University, and his MS and
Ph.D. in Marketing from University of Washington's Foster School of Business in his
hometown of Seattle.

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