ORGANISASI DAN MANAJEMEN

Konsep Organisasi
• Definisi Organisasi

Adalah suatu entitas/lembaga (sosial)

yang mempunyai tujuan, dirancang
terstruktur dan terkoordinasi dalam
sistem, serta berhubungan dengan
lingkungan eksternal.
„Ad Van Iterson, Organization Theory and Design,
Maastricht University, The Netherland, 2008“
 TUJUAN ORGANISASI

PROFIT NON PROFIT

Menyediakan barang dan jasa Pelayanan Masyarakat

Memberikan jasa konsultasi Kesejahteraan Umat
Lembaga keuangan dan perbankan Mencerdaskan Bangsa
Lembaga2 bisnis swasta lainnya Memberi Bantuan
• Prinsip Organisasi
1. Menggunakan segala sumber daya yang ada
untuk mencapai tujuan
2. Membuat/menghasilkan produk yang berupa
barang ataupun jasa secara efisien
3. Berinovasi
4. Menggunakan teknologi modern termasuk
teknologi informasi
5. Tanggap terhadap adanya perubahan
6. Mampu menciptakan nilai tambah bagi pemilik,
pelanggan, & karyawan
7. Mengakomodir adanya keragaman, perbedaan
motivasi, latar belakang budaya, & kordinasi
dari karyawan.
 BENTUK
ORGANISAS
I

CLOSED SYSTEM OPEN SYSTEM

Tidak tergantung/ Sangat tergantung/
terpengaruh oleh terpengaruh oleh
perubahan lingk/dunia luar.
dunia/ lingk. luar. Contoh:
Contoh: Org. Bisnis pd
Lembaga umumnya
Penelitian
 BAGAN ORGANISASI

LINI STAFF FUNGSI OBJECT MATRIX

ONAL ORIENTED
 Line organization

SUPERIO
R

LIN
E

Subordinate Subordinate

LIN
LIN E
E
S1 S S S1 S S1
1 1 1
 Staff Organization
SUPERIOR

Staff
LINE

Subordinate Subordinate

LINE
LINE

S1 S1 S1 S1 S1 S1
 Functional Organization

Chief Executive Officer

Medical Nursing Technical Treasurer Hotel Purchasing

Director Manager Director
Director Director
 Object-oriented Organization

Chief Executive Officer 1. Row

Staff

2. Row
Ward Ward
A B OPD Laundry Kitchen

3. Row
Laundry Laundry ...
Treasurer Purchasing
... Laundry
Production
 Matrix-Organization

Board of Directors

Director of Director of Director of

Finance Personnel
Marketing

Director Life
… … …
Insurance

Director Health
… … …
Insurance

Director Health
… … …
Maintenance Org.
 Konsep Manajemen
• Pengertian Manajemen

Manajemen adalah suatu sub sistem

khusus dari organisasi yg bertanggung
jawab untuk mengatur dan
mengkoordinasikan bagian2 organisasi
untuk pencapaian tujuan.
Components of Management
Process

Control

Leading

Staffing
Eng
Organization
inee
Su Planning
ring
... pp
... Ho Tr Di
or Pur Fi Acc Cos Bud
tel ea ag
t
na oun get
tm no
Institution cha ting
ent sis nce ting ing
se

Function
• Fungsi Manajemen

P1 P2 P3
 PERENCANAAN

Feed-Back Planning
PLANNING

Organization
Control
IMPLEMENTATION
Manager

Staffing
Leading
EVALUATION
 Setting the goal

Planning
Developing alternatives how to achieve the goal
Process

Gathering facts about each alternative

o How effective is the goal achieved?

o What resources are necessary?
o What other goals are in conflict?

Analysis of alternatives

Choose one alternative

DECISION-MAKING
 HORIZON WAKTU PERENCANAAN

• Strategic plans: 5 to 50 years

• Tactic : several month to two
years.
• Operational planning: short-term planning,
usually not more than three months,
sometimes only a few days.

NB: we have to plan for different times, departments and

processes!
– Coordination becomes necessary!
• Tingkatan Manajemen

TOP MANAGEMENT

Technical M DDLE MANAGEMENT Adm. Support

Support I Staff
Staff

TECHNICAL CORE
• Top Management
Arah,Tujuan, Kebijakan, Strategi, &
Pengambil Keputusan

• Middle Management
-Implementasi dan koordinasi antar
bagian
-Mediator antara pimpinan dan
pelaksana
Input-Throughput-Output
 Personnel Cycle
Personnel
recruitment Personnel
Personnel planning detainment
structure planning
planning
Upgrading Work

Internal re-
cruitment
Selection
Vacancy Vocational Further
process Work Set-Free
Training
External adjustment
recruitment

Personnel
demand Adjust- Motiva- Personnel Set-Free
planning ment tion development
planning planning planning planning

Salaries and Wages planning

 Ability of Workers

• Requirements
– Physical
• Muscular strength
• Occupational skill („Geschicklichkeit“)
• Endurance
– Psychological
• Intelligence
• Creativeness
• Ability of problem solving
 Ability to work and training
Output

With proper training

Without

training
With poor
instruction

time
 Physiological strength and
age
Muskelkraft
Muscular strength in % of
in % desmaximum
Höchstwertes

100 %

80 %
Man
Male
n
60 %

40 % Femal
Fra
ue
20 %

10 20 30 40 50 60 Zei
time