KELAS : XI IPA / IPS

SEMESTER : GENAP /II

TAHUN AJARAN : 2020- 2021

I. KOMPETENSI DASAR

3.6.Menerapkan fungsi social,struktur teks dan unsur kebahasaan

teks interaksi transaksional lisan yang melibatkan tindakan memberi,dan meminta informasi

melalui telepon terkait acara,tawaran,janji dan reservasi sesuai dengan konteks penggunaanya.

4.6 Menyusun teks interaksi transaksional lisan dan tulis yang melibatkan tindakan memberi dan

Meminta informasi melaui telepon terkait acara,tawaran janji dan reservasi dengan memperhatikan
fungsi social,struktur teks dan unsur kebahasaan yang benar dan sesuai konteks.

II.TUJUAN PEMBELAJARAN

Pertemuan I : 1.Mengidentifikasi ungkapan untuk membuat reservasi melalui telepon

2. Mengedit teks dialog membuat reservasi.

3.Mengidentifikasi fungsi social,struktur makna,dan unsur kebahasaan dalam

teks lisan untuk menelepon dan menerima telepon dalam membuat reservasi

4. Meniru pelafalan ungkapan untuk membuat reservasi dan membuat janji

dengan intionsi dan pelafalan yang berterima.

5. Menyusun dialog acak menjadi dialog yang berterima.

Pertemuan II :

1. Mempraktekan dialog menelpon dan menerima telepon dalam membuat reservasi dengan
pelafalan yang benar
2. Memahami informasi rinci dan teks lisan menelpon dan menerima telepon untuk membuat
reservasi dan perjanjian.

Pertemuan III :

1. Mendemonstrasikan dialog interaksi membuat reservasi dan membuat janji.

2. Memahami informasi rinci dari teks lisan membuat reservasi dan teks tentang informasi
ketersediaan fasilitas hotel.
3. Menyusun teks lisan membuat reservasi dengan memperhatikan struktur akna dan unsur
kebahasaan yang benar
KEY WORDS : Reservation ,booking,appointmen, phone, fully booked, cancel, sold out

QUESTIONS

1. Have you ever made a reservation or an appointment ?

2. What did you make reservation/appointment for ?

3. can you tell how to make a reservation or an appointment on phone ?

4. what reservation or appointment can you make online ?

MATERI PEMBELAJARAN

Definition

Reservation is :

- The action of reserving something.( tindakan memesan sesuatu )

- An arrangement whereby something.A seat or room, is booked or reserved for
farticular person.

MAKING RESERVATION

I would like to reserve A ticket

Business class
Day flight
Could I reserve a table for two for dinner tomorrow
Can
May
I Would like to book a single for
tomorrow
Am going
want

TAKING RESERVATION

Opening conversation of Receptionist

- Yes. Sir/ miss / ma’am Can I help you?
- Good morning.Can I help you ?
- Boulevard Hotel. Could I help you
Hotel reservation.
- What kind of room do you need ?
 - Would you ike single or double bed ?
- How long will you stay ?
Ticket reservation:
- What ticket do you want ?
- When will you fly,Sir/Ma’am ?
- When will you arrive ?
Refusing reservation:
- I’m sorry to inform you that all
rooms/seats/tables have been
reserved
- I’m really sorry, I’m afraid we cannot
Make any reservations for you.
- All rooms/seats/tickets/tables have
been reserved.

MAKING RESERVATIONS HANDLING / TAKING RESERVATION

RESTAURANT
- I’d like to book/reserve a table for 2 - How many people is the booking for ?
for 8 pm tonight - Under whose name the reservation
- I’d like to make reservation under the should be made ?
name “ Ellen “ - Can you spelling your name ?
- Can we have a non-smoking table ?
HOTEL
- I’d like to book a ddouble room for - How long you will be staying ?
two nights for the next week. - What kind of room would you like ?
- Does it include breakfast ?
- Is there a gym ?
- What time can I check in ?
- What time do I have to check out ?

FLIGHT
- I’d like to a flight from Jakarta to - Can I have your name please ?
Yokyakarta on Pebruary 21 - Can I have your Credit Card number ?
- How much is the baggage allowance ?
Dialog I

In a hotel

A : Good morning. Can I help you ?

B: Yes, please. Could I have a room for the night ?

A : Certainly. A single room or a double ?

B : Single please.

A : Would you like a room with a bath or a shower ?

B : A shower .How much is the room ?

A : Rp 250,000.00 for the room and breakfast. Would you like the evening meal?

B : No, thanks. Just breakfast. Can I pay by a credit card ?

A : Yes of course . We take Visa and Master Card as well as Diner Club. Could you sign

the register , please ?

B : Yes, sure. Do you want my address, too ?

A : No, just a singnature. Do you have any luggage ?

B : Just this box.

A : Here’ s your key. Your room number is 311. I hope you enjoy your stay.

B : Thanks.
Dialog 2

At the travel agent

A : Good morning. Can I help you ?

B : Yes, I think so. I am going up to Surabaya on Monday and I’d like to book a seat on the train,please.

A : Yes can you reserve seats on some scedules. What sort time do you want to leave ?

B : I want to leave at about 07.00

A : Well you can reserve the seats on 06.30 or the 08.00. There is nothing else round that hour,

I’m afraid.

B : I thought there was a train at 07.15.

A : Yes, there is – but there are no seat reservation on that.

B : But that’s no good. If I catch the 06.30 train. I’ll be there too early,if I catch the 07.15 I won’t get

A seat and if I catch the 08.00 I’ll be there too late. I think I ‘d just book the 06.30 train instead.

Dialog 3

In the Hospital

A : Good morning Dr Setiawan’s surgery.

B : Good morning. I’d like to make an appointment to see Dr Setiawan, please.

A : I see . Do you want to come urgently ?

B : Well, it is not desperately urgent, but as soon as possible.

A : Will Wednesday at 10 o,clock be all right ?

B : Yes, that’s fine.

A : What name is it, please ?

B : My name’s Mahadewi, Seanu Mahadewi…

Dialog 4

At hair fashion

A : Good afternoon, Mira’s Hair fashions.

B : Good afternoon . I’d like to make an appointment to have my hair done, please.

It’s Mrs . Jhon speaking .

A : Ah, Mrs Jhon ,of course. When would you like to come ?

B : Saturday evening, please. My husband ‘s taking me out to dinner.

It is our wedding anniversary, you know – 15 years.

A : Impossible , Mrs. Jhon – you look so young. You can’t have been merried 15 years.

B : It’s true .I have

A : Would 7 o.clock be all right?

B : Is there any chance of making it slightly earlier ? I don’t want to be ready too late.

A : How about 6 ?

B : Perfect.

A : 6 o. clock on Saturday afternoon. I’ll see to your hair personally, Mrs Jhon. Good bye.

B : Good bye