PROSEDUR STANDAR OPERASIONAL

STANDARD OPERATING PROCEDURE

Topik Sistem Ergonomi
Subject Ergonomic System
Pemilik Proses Nomor Dokumen
SHE Department HO SHE.SOP.011.R00
Process Owner Document Number
Pengendali Dokumen Tanggal Efektif
SHE Department HO November 30, 2007
Document Controller Effective Date
Berlaku Untuk Tingkat Kerahasiaan
All / Semua GREEN
Applicable For Document Status

1. LATAR BELAKANG 1. BACKGROUND

1.1. PTTU menetapkan bahwa Keselamatan dan
Kesehatan Kerja serta Pengelolaan Lingkungan
adalah landasan utama dalam kegiatan operasinya
1.2. Untuk mendukung hal di atas maka Perusahaan
harus memastikan bahwa sistem ergonomi dikelola
secara efektif di seluruh cabang.
2. TUJUAN
2.1. Memastikan bahwa ergonomi dan lingkungan kerja
dikelola dan dikendalikan secara efektif di seluruh
cabang.
2.2. Memastikan bahwa survei ergonomi dilaksanakan
di setiap cabang
2.3. Memastikan bahwa hasil survei dianalisis dan
tindakan perbaikan yang tepat dilakukan untuk
memperbaiki kondisi yang di bawah standar
3. RUANG LINGKUP
Prosedur ini diberlakukan semua lokasi kerja
PTTU.
4. DEFINISI
4.1. Ergonomi, merupakan ilmu yang mempelajari
keserasian kerja dalam suatu sistem (worksystem),
terdiri dari manusia, mesin dan lingkungan kerja.
4.2. Pemetaan Tubuh (Body Mapping), adalah cara
mengatasi penyakit kerja dan mengidentifikasi pola
umum masalah kesehatan pada pekerja di tempat
kerja atau melakukan perkerjaan berulang – ulang.
5. KEBIJAKAN
Semua proses ‘Sistem Ergonomi’ harus mengikuti
SOP.
1.1. PTTU states that good Management of Safety,
Health and Environmental issues, is one of the
corner stones of its operations
1.2. In order to support the above the Company
must ensure that ergonomic system is
effectively managed at all branchs
2. OBJECTIVE
2.1. To ensure that ergonomics and the working
environment is effectively managed and
controlled at all branchs
2.2. To ensure that an ergonomic surveys are
conducted at every branch
2.3. To ensure that the results of surveys are
analysed and that appropriate remedial action
is taken to rectify sub-standard conditions.
3. SCOPE
This SOP is applicable to all PTTU workplaces.
4. DEFINITIONS
4.1. Ergonomics is representing science studying
compatibility work in an system (worksystem),
consist of human being, environment and
machine work
4.2. Body Mapping, is a way of overcoming of
work disease and identifying common patterns
of health problems amongst workers in a
particular workplace or doing the same job.
5. POLICY
All process of ‘Ergonomic System’ must
comply to this SOP.

Compiled By / Dibuat Oleh:- Verified By / Diperiksa Oleh:- Approved By / Disetujui Oleh:- Page
Halaman

Rudi Suardi Johnny A. Sitepu Howard Standring 1 of 5

SHE Superintendent SHE Manager TSD Manager
November 30, 2007 November 30, 2007 November 30, 2007
 PROSEDUR STANDAR OPERASIONAL
STANDARD OPERATING PROCEDURE
Topik SISTEM ERGONOMI
Subject ERGONOMIC SYSTEM
Tanggal Efektif Nomor Dokumen
November 30, 2007 SHE.SOP.011.R00
Effective Date Document Number

6. TANGGUNG JAWAB & PENEGAKAN 6. RESPONSIBILITY & ENFORCEMENT

6.1. SHE Department Pusat memastikan adanya 6.1. SHE Department of Head Office ensure that an
standar yang tepat untuk memastikan pengelolaan appropriate standard is in place to ensure the
ergonomi yang efektif di seluruh perusahaan. effective management of ergonomics
throughout the company
6.2. Setiap General Operation Manager / Branch 6.2. All General Operation Manager / Branch
Manager / Branch Head serta Manager Department Managers / Branch Heads and related
terkait bertanggung jawab untuk memastikan Department Managers are responsible to
bahwa : ensure that :
6.2.1. Pelaksanaan survei ergonomi dilaksanakan cabang 6.2.1. This ergonomics survey is implemented in
branch
6.2.2. Proses survei ergonomi mengacu pada persyaratan 6.2.2. The ergonomics survey process must comply
yang tercangkup dalam SOP ini with the requirements as noted in this SOP
6.2.3. Sosialisasi persyaratan ini SOP ini kepada semua 6.2.3. The requirement of this SOP are socialized to
karyawan all employeess
6.3. Departemen SHE area / cabang akan memastikan 6.3. SHE Department of areas / branch will ensure
bahwa survei ergonomi dilakukan pada awal dan that ergonomic surveys are conducted initially
setiap tahun sesudahnya. and annually there-after.
6.4. Semua SHE coordinator cabang bertanggung 6.4. All branch SHE Coordinator are responsible to
jawab untuk memastikan bahwa : ensure that :
6.4.1. Semua bahaya ergonomi diidentifikasi dan resiko 6.4.1. All ergonomic hazards are identified and that
terkait dinilai. the associated risk is assessed.
6.4.2. Temuan harus dimasukkan ke dalam profil resiko 6.4.2. The findings must be incorporated into the
cabang branch risk profile
6.5. Semua Supervisor Lini Depan bertanggung jawab 6.5. All Front Line Supervisors are responsible to
untuk memastikan bahwa : ensure that :
6.5.1. Laporan survei ergonomi telah ditindaklanjuti agar 6.5.1. Ergonomic survey reports are assessed to
bisa melakukan penyelidikan bila perlu make sure that investigation can be done
as/where necessary
6.5.2. Semua karyawan mengetahui dan mengerti semua 6.5.2. All employees are familiar with and understand
ketentuan SOP ini the requirements of this SOP
6.5.3. Setiap hasil dari kuisioner ‘body mapping’ 6.5.3. All ‘body mapping’ questionnaires result are
dilaporkan ke atasan masing-masing sesuai reported to their supervisors in accordance
ketentuan SOP ini with this SOP
6.6. Setiap karyawan bertanggung jawab untuk 6.6. All employees are responsible to comply with
melaksanakan ketentuan SOP ini setiap saat. this procedure at all times .
7. PROSEDUR 7. PROCEDURE
7.1. Survei ergonomi terinci akan dilakukan di setiap 7.1. A detailed ergonomic survey will be conducted
cabang pada awal dan setiap tahunnya at every branch initially and annually

This procedure is classified as uncontrolled when printed. Prior to reference of a printed copy, Page / Halaman 2 of 5
please check the controlled version of the procedure on PTTU network in order to ensure that the
relevant section is at the correct issue number.
 PROSEDUR STANDAR OPERASIONAL
STANDARD OPERATING PROCEDURE
Topik SISTEM ERGONOMI
Subject ERGONOMIC SYSTEM
Tanggal Efektif Nomor Dokumen
November 30, 2007 SHE.SOP.011.R00
Effective Date Document Number

7. PROSEDUR (Lanjutan) 7. PROCEDURE (Lanjutan)

7.2. Dalam melaksanakan survei ergonomi, SHE 7.2. To conducting ergonomi survey, SHE
coordinator berkoordinasi dengan masing-masing coordinator co-ordinate with each Foreman at
Foreman di tempat kerja work place.
7.3. Orang yang melakukan survei harus menerima 7.3. Persons doing the surveys should receive
pelatihan atau bimbingan sebelum memulai survei training or coaching before the start of the
survey
7.4. Selama survei ergonomi, formulir standar harus 7.4. During ergonomic surveys the standard forms
digunakan untuk mendokumentasikan semua must be used to document the findings
temuan (formulir SHE.FRM.023.R00) (SHE.FRM.023.R00 Form)
7.5. Survei ergonomi mencakup, tapi tidak terbatas 7.5. Ergonomic surveys will cover, but not be
pada bidang / hal sebagai berikut.: limited to the following areas / items:-
7.5.1. Semua aktivitas antar orang / mesin 7.5.1. All man / machine inter-activities
7.5.2. Semua kabin kendaraan ringan 7.5.2. All cabins of light vehicles
7.5.3. Semua kabin forklift dan kendaraan beroda 7.5.3. All cabins of forklift and motorized mobile
equipment
7.5.4. Semua meja kerja di workshop 7.5.4. All Work benches in workshops
7.5.5. Semua area kantor / tempat kerja 7.5.5. All offices areas / work spaces
7.5.6. Semua dapur dan kantin 7.5.6. All kitchens and canteens
7.5.7. Gudang dan tempat penyimpanan barang 7.5.7. Warehouses and racking
7.5.8. Semua kamar tidur di wilayah mess 7.5.8. All bedrooms in mess areas
7.5.9. Semua tugas penanganan manual 7.5.9. All manual handling tasks
7.6. Penanganan manual harus tercakup dalam survei 7.6. Manual handling must be included in the
ergonomi ergonomic surveys
7.7. Saat melakukan observasi / menilai penanganan 7.7. When observing / assessing manual handling,
manual, periksalah hal-hal berikut ini: the following should be checked:-
7.7.1. Disain alur kerja dan kondisi di dalam lingkungan 7.7.1. Work flow design and conditions in the working
kerja environment
7.7.2. Sikap tubuh, tindakan, dan gerakan yang 7.7.2. The posture, actions and movements required
diperlukan
7.7.3. Bentuk, ukuran, berat, dan jenis benda yang 7.7.3. The shape, size, weight and nature of objects
ditangani that are handled
7.7.4. Jarak benda itu perlu diangkat 7.7.4. Distance that the object needs to be carried
7.7.5. Usia dan kesehatan orang yang mengangkatnya 7.7.5. The handlers Age and General state of health
7.7.6. Ketersediaan dan kesesuaian alat bantu mekanik 7.7.6. The availability and suitability of mechanical
aids

This procedure is classified as uncontrolled when printed. Prior to reference of a printed copy, Page / Halaman 3 of 5
please check the controlled version of the procedure on PTTU network in order to ensure that the
relevant section is at the correct issue number.
 PROSEDUR STANDAR OPERASIONAL
STANDARD OPERATING PROCEDURE
Topik SISTEM ERGONOMI
Subject ERGONOMIC SYSTEM
Tanggal Efektif Nomor Dokumen
November 30, 2007 SHE.SOP.011.R00
Effective Date Document Number

7. PROSEDUR (Lanjutan) 7. PROCEDURE (Continued)

7.8. Hal-hal berikut ini juga perlu diperiksa selama 7.8. The following should also be checked during
observasi penanganan manual:- observations of manual handling:-
7.8.1. Apakah teknik pengangkatan aman diterapkan 7.8.1. Are safe lifting techniques applied
7.8.2. Apakah tersedia ruang yang cukup untuk posisi dan 7.8.2. Is sufficient space available for correct body
gerakan tubuh yang benar positioning and movements
7.8.3. Tidak boleh melakukan gerakan memutar 7.8.3. No twisting required
7.8.4. Gerakan meraih benda dalam batas yang 7.8.4. Reaching movements within recommended
disarankan limits
7.8.5. Apakah menggunakan ‘genggaman tangan penuh’ 7.8.5. Is a ‘full-hand grip’ used rather than a ‘finger
dan bukan ‘genggaman jemari’ grip’
7.8.6. Apakah muatan dibawa dengan didekatkan pada 7.8.6. Is the load carried close to the body (close to
tubuh (dekat dengan pusat gravitasi) the centre of gravity)
7.8.7. Bila terdapat dua orang atau lebih, adakah 7.8.7. Where two persons or more are involved, is
pembagian beban muatan di antara mereka (sama load sharing planned between them (similar
tinggi dan kekuatannya) height and strength)
7.8.8. Apakah beban / muatan diangkat perlahan dengan 7.8.8. Is the load lifted smoothly with a straight lower
punggung bawah yang tegak back
7.9. Untuk memastikan perbaikan berkelanjutan 7.9. In order to ensure ongoing improvement in
mengenai kondisi ergonomi sehari-hari, harus ada ergonomical conditions on a daily basis, there
sistem “body mapping” di cabang. must be a system of “body mapping” in place
at branches.
7.10. ‘Kuesioner body mapping’ (SHE.FRM.022.R00) 7.10. The ‘body mapping questionnaires’
harus tersedia bagi karyawan sehingga mereka (SHE.SOP.022.R00) must be available to
dapat melaporkan ketidaknyamanan atau rasa sakit employees so that they can report discomfort
yang muncul dari aktivitas keseharian mereka or pain that arrises from their daily activities
7.11. ‘Kuesioner body mapping’ harus dianalisis dan 7.11. The ‘body mapping questionaires’ must be
informasi dari analisis tersebut harus digunakan analysed and the information from the analysis
untuk mengimplementasikan tindakan perbaikan must be used to implement appropriate
atau modifikasi area kerja / tempat kerja / peralatan remedial actions or modifications of work areas
kerja yang sesuai. / work stations / equipment.
7.12. Semua deviasi yang ditemukan selama survei 7.12. All deviations found during surveys must be
harus didokumentasikan dengan baik untuk properly documented to facilitate follow-up of
memudahkan tindak lanjut dari tindakan perbaikan remedial actions.
7.13. Hasil dari keseluruhan survei harus dianalisis dan 7.13. The results of the entire survey must be
laporannya diberikan ke Branch Head. analysed and reported to Branch Head.
Salinan dari laporan ini diteruskan kepada SHE A copy of this report must be forwarded to the
Coordinator untuk ditindaklanjuti dan/atau melihat SHE Coordinator for follow-up and / or possible
kemungkinan dihubung-silangkan dengan catatan cross-linking to medical records.
kesehatan.

This procedure is classified as uncontrolled when printed. Prior to reference of a printed copy, Page / Halaman 4 of 5
please check the controlled version of the procedure on PTTU network in order to ensure that the
relevant section is at the correct issue number.
 PROSEDUR STANDAR OPERASIONAL
STANDARD OPERATING PROCEDURE
Topik SISTEM ERGONOMI
Subject ERGONOMIC SYSTEM
Tanggal Efektif Nomor Dokumen
November 30, 2007 SHE.SOP.011.R00
Effective Date Document Number

8. FLOW PROSES 8. PROCESS FLOW

Flow proses sesuai terlampir dalam Lampiran A Process flow as per Attachment A
9. REFERENSI 9. REFERENCES
9.1. Dibawah ini tercatat referensi yang berhubungan 9.1. Set out below are details of documents related
dengan aturan pembuatan dokumen:- to document control that were used as a
reference:-
9.1.1. PerMen Perburuhan Syarat kesehatan, kebersihan serta penerangan dalam tempat kerja
07/1964
9.1.2. Kepres 22/1993 Penyakit Yang Timbul Karena Hubungan Kerja
9.1.3. ISO 14000 : 2004 Clause 4.4.6 Pengendalian operasi / Operational control
9.1.4. OHSAS 18001:1999 Clause 4.4.6 Pengendalian operasi / Operational control
9.1.5. Permenaker 05/1996 Elemen 7.7.2 Pemantauan lingkungan kerja / Workplace monitoring
9.1.6. permenaker 05/1996 Elemen 9.9.1 Penanganan secara manual dan mekanis / Mecanical and
manual handling
9.2. Dibawah ini tercatat dokumen lain yang ada 9.2. Set out below are details of other documents
hubungan atau referensi dengan SOP ini:- that impact on / have reference to this SOP:-
Nomor Dokumen Judul Dokumen Document Title
Document Number
SHE.FRM.050.R00 Formulir Tindakan Perbaikan Corrective Action Form
SHE.FRM.023.R00 Formulir Survei Ergonomi Ergonomics Survey Form
SHE.FRM.022.R00 Daftar Pemeriksaan Peta Tubuh Body Mapping Check List
10. RIWAYAT PERUBAHAN 10. REVISION HISTORY
Tanggal Perubahan Nomor Revisi Item Yang Berubah
Date of Revision Revision Number Changed Item

11. LAMPIRAN 11. ATTACHMENTS

11.1. Lampiran sebagai berikut akan menjadi bagian dari 11.1. The following attachments will serve as part of
SOP ini:- this SOP:-
Nomor Lampiran Judul Lampiran Attachment Title
Attachment Number
Attachment A Flow Proses Process Flow

This procedure is classified as uncontrolled when printed. Prior to reference of a printed copy, Page / Halaman 5 of 5
please check the controlled version of the procedure on PTTU network in order to ensure that the
relevant section is at the correct issue number.