COMMUNICATION
STRATEGY (DCS)
Dosen:
(1) Subejo dan (2) Hermin Indah Wahyuni
Prepared by Subejo
For Study Program of Extension and Development
Communication, Graduate School Program, UGM, 2024
Komparasi Dinamika Karakteristik Masyarakat
Karakteristik Masyarakat (Lama) Karakteristik Masyarakat (Baru)
• Jumlah dan kepadatan penduduk rendah • Jumlah dan kepadatan penduduk tinggi
• Mata pencaharian homogen • Mata pencaharian heterogen
• Akses sumber daya ekonomi relatif terbatas • Akses sumber daya ekonomi meningkat
• Pendapatan relatif rendah • Pendapatan relatif tinggi
• Pendidikan relatif rendah • Pendidikan relatif tingggi
• Mobilitas rendah • Mobilitas tinggi
• Akses informasi terbatas • Akses informasi meningkat
• Keragaman media terbatas • Keragaman media semakin kompleks
• Kepemilikan media terbatas • Kepemilikan media meningkat
• Global exposure terbatas • Global exposure meningkat
• Problematika dan isu sosial-ekonomi- • Problematika dan isu sosial-ekonomi-budaya-
budaya- relatif sederhana relatif semakin kompleks
Involvement of Global
Population on Digital
Transformation
McKinsey
Global Institute
(2016)
New Era of Global
Transformation:
Network Society
(Humida, 2015); Cyber
Society (Holmes, 2012)
Characteristic of
Cyber Society
Mekanisme:
One-One
One-Many
Many-One
Many-Many
Communication Strategy for WHAT?
• Orientasi dan fokus pembangunan global, nasional dan
lokal sangat dinamis dan mengalami perubahan dari
waktu ke waktu (masyarakat agraris, masyarakat industri
dan masyarakat informasi)
• Kapasitas sumberdaya alam mengalami perubahan
• Kapasitas sumberdaya manusia mengalami perubahan
• Inovasi dan teknologi mengalami perubahan
• Efektivitas dan efisiensi pembangunan memerlukan
strategi komunikasi yang efektif dan efisien
• Karakteristik stakeholders pembangunan (negara,
masyarakat dan swasta) dan relasi antar stakeholders
menjadi isu yang penting dalam desain strategi
komunikasi pembangunan pada masa-masa mendatang
Negara
Pelaku
Masyara
Pemba-
kat/Kom
ngunan
Pasar
unitas
Resource
Techno- Social
Endow-
logical and
ments
Innova- Culture
tion
• Dialogue
• Participation (at different degrees)
• Two-way model (in addition to one-
way)
• Process-based (and analytical) rather
than product-focused
One-Way vs. Two-Way
(Mozamel, 2008)
Strategic
Communication
Communication
Strategy
Communicating
Strategy
Communication Strategy Strategic Communicating
Communication Strategy
• Communication can be a competitive • Strategic • Communication of
advantage if done in a planned, coherent communication the institution
and proactive way. Communication means strategy is targeted
strategy is built to ensure that. delivering the to implement the
• It is a strategic approach to all best message, planned strategy
communication within the insitution. It is through the within the
the plan how to manage communication. right media, organization.
It supports the overall institution strategy and measured • It is internal
to achieve its objectives. that they do communication
• Communication strategy is the strategy relate directly either to plan or to
map drawn to organize internal and to the execute institution
external communication. It aids to organizational strategy.
execute the institution strategy and
• Communication strategy builds its core communication
around the choices, definitions and -specific goals
targets that the institution interacts with
its stakeholders and environment in
present and future conditions in order
achieve its overall targets and strategy
Source: Summarized from Ulla Alatalo (2012)
Understanding Communication Strategy
• A communication strategy is a well-planned series of actions aimed at
achieving certain objectives through the use of communication methods,
techniques and approaches (PSCD Handbook, 2018)
• The Communication Strategy seeks to use the most efficient means to
capitalize information and disseminate project's results. This
communication strategy has established a bottom-up approach that seeks
to gather local data to disseminate it at all targeted levels. (European
Regional Dev. Fund (2010)
• Plans for communication information related to specific issue, event,
situation, or audience
• A communication strategy is the selection of appropriate communication
objectives and the identification of the specific brand awareness and
brand attitude Strategy (WPI, 2018)
• A communication strategy is a single, coherent narrative that describes a
• communications solution to a problem or bundle of problems.
(Government Communication Service, UK, 2014)
A communication strategy is a solution to move from where you are now to
where you want to be — or put another way, it is what you want to happen to
achieve a specific end. A strategy is a type of solution that deals with
uncertainty. It raises the probability that we will reach our destination in good
form, and it does so mostly by creating the conditions that favor success. It
includes statements of intent, is purposefully unspecific, and speaks to the overall
direction (M. van Plesten, 2017).
Communication strategy is a comprehensive, detailed strategic plan designed to
guide the communications of an organization or of a significant initiative or
issue. A communications Strategy typically includes an in-depth Strategic
Considerations section providing sound analysis of the internal and/or external
environment. A Corporate Communications Strategy is designed to direct an
organization’s high level communications ( Aboobacker Kaithal, 2017)
Communication strategy: Big picture direction for communication that supports
delivery of the business strategy. Communication plan: A sequence of messages,
methods and tactics to deliver specific outcomes (IABC, 2017)
A communication strategy helps an organization map out a series of activities and
programs that not only help it engage with key stakeholders (internal and
external) in an effective and streamlined way, but also help reach the
organization’s core objectives (NSDS, 2020)
Key Words
in Communication
Strategy
• Information/issue
• Problem
• Disseminate
• Objective
• Plan
• Method/approach
• Action
• Problem Solution
• Audience
The Goals of Communication (Dealing With
Project Development)
• Raise awareness/responsibility
• Inform
• Engage
• Promote
• Share experience & expertise, Exchange views & ideas
• Increase skills level
• Develop a common understanding
• Set up the basis for future collaboration
• Better Project organization
• Contribute to the capitalization of the project
Outcome
(Manfaat)
Impacts
(Dampak)
Source: Adapted from SoGE, Oxford University, 20014
Framework of Result Based Management (RBM)