Marketing
(Hermawan Kertajaya)
SEGMENTASI
TARGETING
POSITIONING
Strategi
&
Taktik
DIFFERENTIATI
ON
MARKETING
MIX
SALES
Product
Price
Palace
Promotion
Prospectin
g
Presentatio
n
Negotiatio
Marketing 3.0
1.0 : Product
Vertikal
2.0 : Service
Buku - buku
Wajib :
Marketing Managemen: P. Kotler & keller
2008
atau Edisi Milenium dari P. Kotler