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KOP

FORMULIR PENYELESAIAN KOMPLAIN, KELUHAN,

KONFLIK ATAU PERBEDAAN PENDAPAT

Nama Pasien/Keluarga : No :...........................

Tanggal Lahir : Masalah : Baru

Tanggal/Jam Komplain : Lama

Ruangan/Bagian :

URAIAN MASALAH :

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Penerima Komplain

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TINDAKAN PENYELESAIAN SAAT KEJADIAN :

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Yang Menyelesaikan

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EVALUASI TINDAK LANJUT :

Tidak perlu tindak lanjut

Perlu tindak lanjut dengan Correction Action Request

Evaluasi oleh

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