Bahasa Inggris
2021.02.08
Saat kamu berhasil melakukan, mendapatkan, atau mencapai sesuatu, tentu rasanya tidak ingin
menyimpan kebahagiaan itu seorang diri. Ya, kamu mungkin ingin membaginya dengan orang-
orang tersayang yang ada di sekelilingmu. Namun, tahukah kamu cara menyampaikan berita baik
dalam bahasa Inggris? Yuk simak beberapa cara untuk menyampaikannya berikut ini.
Secara formal
Salah satu cara menyampaikan berita baik dalam bahasa Inggris biasanya dilakukan secara
formal. Cara ini tentu digunakan dalam lingkup profesional, baik dalam lingkup pekerjaan
maupun pendidikan.
Biasanya, dalam kondisi atau situasi formal, penyampaian berita baik maupun buruk cenderung
disampaikan dengan cara yang sama yaitu berusaha tidak menunjukkan emosi bahagia atau
senang yang berlebihan.
Justru, pola penyampaian berita baik dilakukan seperti sedang menyampaikan informasi biasa.
Hal ini juga terjadi saat kamu menyampaikan berita baik dalam bahasa Inggris. Ada beberapa
kalimat yang bisa kamu gunakan, misalnya, “I’m really pleased to tell you that you get the
job.”
Berita tersebut adalah berita yang baik, tapi cara penyampaiannya yang formal seolah menutup
emosi bahagia dari orang yang menyampaikan berita. Biasanya, hal ini dilakukan agar tetap
terlihat profesional.
Selain itu, cara ini bisa dilakukan dengan menggunakan kalimat, “I’d like to tell you that we
accept your offer,” atau, “I’m excited to tell you that you pass the exam,” dan masih banyak
lagi.
Untuk membuat orang tetap penasaran, kamu bisa memulai memintanya untuk menerka-nerka,
seperti, “Guess it, did I get the job?” Untuk meyakinkan, cobalah membuat ekspresi yang tidak
mudah ditebak.
Secara blak-blakan
Berita baik juga bisa kamu sampaikan secara blak-blakan dalam bahasa Inggris. Ini artinya,
kamu sudah menyampaikan terlebih dahulu bahwa apa yang hendak kamu sampaikan kemudian
adalah berita baik. Untuk menyampaikannya, kamu bisa mengawali berita ini dengan kalimat, “I
have a good news for you.” Jadi, setidaknya, orang yang hendak menerima kabar ini tahu
bahwa ini adalah kabar baik. Hanya saja, mungkin orang tersebut masih belum tahu kabar apa
yang kamu ingin beritahukan kepadanya.
Ada banyak contoh kalimat lain yang bisa kamu gunakan jika ingin menyampaikan berita baik
dalam bahasa Inggris. Namun, setidaknya, kamu bisa menggunakan salah satu dari beberapa
contoh yang sudah disampaikan di atas. Selamat mencoba!
Professional
That’s great!
Well done!
I’m (so/really) glad to hear that!
Wonderful! Thank you for sharing.
I’m/we’re very happy for you.
Congratulations.
That’s very good news.
Informal
Wow! That’s awesome!
Fantastic/great/awesome!
That’s so great!
I’m thrilled for you!
I’m so happy for you!
Congratulations!
That IS good news.
I can’t believe it! That’s great!
Really? Are you serious!?!
Formal/Professional
There is no easy way to say this, but…
I’m afraid I’ve got some bad news…
I’m sorry to have to tell you that…
It is my unfortunate duty to tell you that…
I’m afraid we won’t be able to…
Informal
There is no easy way to say this, but…
Unfortunately…
I’m sorry to have to tell you that…
I’ve got some bad news…
I regret that …
Maybe you should sit down for this…
I am so sorry, but…
P.S. If you want more help on How to Be Assertive in English (direct but polite), be sure
to check out my lesson on that.
3—Give time
It can take time for people to take in and understand bad news. So after you give the
bad news it’s helpful to pause to give someone time to think and absorb what you have
just said. These phrases can help with that:
Do you need a minute?
I can see this is a shock, I will give you a minute.
I will give you a moment to clear your head.
4—Give background facts
Explain the background or the details of the bad news. People always want to know
why. Make sure you stick to the facts here and skip the unnecessary extra detail or
excuses, just clearly and directly give a couple of reasons the situation is happening.
Keep it simple, honest and factual. Here are some sentences starters to help you:
Formal
It was a matter of…
Unfortunately, there are some problems with…
Due to [talk about the problem]…
After consulting with my colleague/boss/the (sales/marketing/hiring/HR) team…
Informal
It’s because…
The main thing…
It’s not possible because…
5—Be caring
When giving bad news, it’s important to respect and show understanding for the other’s
feelings or response. It’s likely that the news will be upsetting, even unexpected, so be
sure to offer sympathy to help calm the situation.
Formal
Please accept my apologies for any inconvenience this has caused.
Please accept my apologies. I know this isn’t what you wanted to hear.
Please accept my apologies. I wish that the situation were different.
I can appreciate your feelings on this. I know it isn’t what you hoped for.
I can appreciate why you feel that way.
Informal
Sorry again for…
I understand why you feel that way.
I can see why you might feel that way.
I can see why you would think that (but)…
I thought it was possible but…
I really wish I could help you but…
6—Be supportive
In some situations, being supportive and trying to offer alternative solutions or focusing
on the positive can help. But, if the news is particularly bad, it is best to avoid trying to
focus on the positive because then it might be offensive or hurtful. For those situations
where it would be helpful to be constructive and supportive you could say:
Would you consider an alternative solution such as…?
I know it isn’t the answer/result/solution you wanted, but what about…?
If there is a silver lining* here, it’s that…, so perhaps you could…
*In English we have an idiom: Every cloud has a silver lining. What this means is for
every negative or bad situation, there is always something positive that can come from
it.
Informal:
It’s not what you want, but how about…?
I have another idea…
It’s not the same, but what about…?
7—Don’t take it personally
When people receive bad news, their emotions may run from angry to sad and anything
in between. Even if you have mastered the art of delivering bad news, they may still say
something angry towards you simply because you are the one giving the bad news.
Don’t take it personally, the saying ‘don’t shoot the messenger’ exists exactly because
in that moment of strong emotion people say regretful things to the bearer of bad news!
They are just going through their reaction, it is not about you.
Staying calm and remembering it’s about how they’re feeling will help, you might say
something like:
I can see you are sad/angry. I’m so sorry.
I can’t imagine how you must be feeling. I’m so sorry.
Or simply say: I’m so sorry.
In a really informal situation you could even say ‘this sucks! I’m so sorry!’
Putting It All Together
Example 1:
Hello, Stephen, I’m afraid I’ve got some bad news. The company has offered the
promotion to someone else. I had really hoped to offer you the position but the
management team chose another applicant because they have more experience. I
know this isn’t what you wanted to hear but I hope that you’ll continue to seek
opportunities like this with the company as you clearly have a lot to offer.
Example 2:
Emily, I’ve got bad news. I know we planned to go on vacation together next month
and you’ve already paid the deposit, but unfortunately I have to attend a conference
for work, so I won’t be able to go with you. It really sucks and I’m sorry to let you
down. It’s not the same, but what about we book a long weekend trip the month after
and I will repay you for the deposit?
Instruction!
Summarize in Indonesia.
Make two dialogues with different situation.